Coach Karina was so helpful and definitely made me feel very welcomed! The girls at the front were very sweet and answered all my questions. Overall an amazing team.

Arrived 15 mins before my first class and was rejected because 15 mins wasn’t enough time to fill out paperwork... Terrible customer service and low quality gym.

Wonderful staff, upbeat environment, great workout space! Makes working out fun!

Such a great environment to reach your fitness goals in. Everyone there is so positive and encouraging. I love that this gym is never over crowded!!

Karina is awesome ♡︎

Amazing gym has everything you need, great costumer service. No words to describe the experience And great training I had!

Are you sitting around watching Netflix, eating pizza and wishing to lose some weight? Well why don’t you add some ice cream to relaxation time because the after-burn you receive for a 50 minute Orangetheory full workout with friends will keep you burning calories for up to 3 days!!! You will lose that weight you’ve dreamed and much more! All you have to do is make that call and try a free class! When in Aventura, Florida come and say hi make some new friends! I only tried once! Member since 2014! We all look good in Orange!

Monitoring the workout is your best asset, you compete against yourself and gives you a challenge... different instructors different ways to workout shout out to Coach Alex, Karina, Herve and Victor... those are my personal favorites!!

Contract is full of tricks, and in a blink of an eye can leave you stunned. I was a member for a couple of months and it just became too Teddy has. Same routine pretty much day after day, although I give credit to the instructors its just a matter of time before you get bored of doing exactly the same thing.

Ive been going at least once a week for almost a year. Ive had sessions with all the couches, and all of them are really amazing. The equipment is very well maintained (actually, it was renovated very recently). So far Ive had only positive experiences there.

I enjoy this location and place. I have seen changes overall in my body and life. At first it was hard for me but this place was very motivational.I wish it was a bigger area only. But I am happy with it!

Best Orange Theory! Been to many studios across the country but few have ever met my expectations. The coaches here are amazing. Very knowledgeable, courteous and super energetic. I definitely recommend this studio to everyone. It is for beginners all the way to professional athletes. Hands down the best 1 hour workout in South Florida!

It was recently totally renovated and I have really enjoyed attending! I used to have a ACSM certification and know how to work out and have trained myself in the past for Fitness competitions (like over 10 years ago haha) but this place gave me the push and the science is behind it, while obviously there is a variance in HR training and a margin of error the workouts really create muscle confusion and work.

I appreciate the time, patience and motivation from the coaches. I get to work out with my husband which is a wonderful 1 hour we share with like-minded people who add value to our overall health. We love this studio and all it stands for.

I go to Orange Theory 5 times a week and LOVE it! The classes are varied and fun, yet tough. The Aventura Coaches are incredible, they push you to do more than before and ensure your form is correct. I have seen a huge difference in my strength, endurance and body tone.

It is a good combination of a group workout and personal trainer attention. Good mix of cardio and power exercises. The gym itself is clean and well conditioned. I am going to continue my workout at Orangetheory Fitness.

Its is an awesome workout. I did it for the first time 2 days ago and was a completely new experience for me.Id like to recommend this workout to fitness lovers... Its is AMAZING!!!

The people working behind the desk have no concept of customer support. They refused to accommodate me and were very controversial from the moment I walked in. I signed up for a free class on the internet then when I get there they tell me that I needed to be a Florida resident to get the class - if you are visiting from out of town don’t waste your time here. Go to flywheel down the block. They are much more professional.

I would give them less than 1 star if I could. I signed up for a year class, what a grave mistake that was. Shortly after I got hurt and they wouldn’t return any money. When I called them, they would stop picking up my calls or place me on an hour hold. They’re very friendly before you pay, but afterwards they treat you like trash. I recommend paying per class or going to Barry’s they have better customer service.

I love the energy of the classes, and the coaches that provide it. I would never push myself the way they do, and I have had the best workouts of my life at Orangetheory!

I am from out of town and the staff made me feel very welcome! Victor was very clear with instruction and very motivating- also a great playlist!

Love orange theory! Signed up for my free trial class and now im hooked. The group atmosphere is fun, and great energy all over! Im seeing great results since each class is different.

Great place.good service

The worst customer service ever!!!!. I believe that no one especially moms like me who have just decided that it is time for them to start exercising have to be treated like this and let someone kill their enthusiasm. This was an awful experience for me and has since left a bad taste in my mouth about Orange Theory Fitness.

Great Classes

Im super disappointed with this location, I got a free months membership for a gift for this location and am shocked!! the phone system is messed up, no one answers their phone, their screen freezes mid workout and I got there 3 min late because of an accident after driving 45 min to get there and they wouldnt let me in. They shouldve just let me start with cardio. Dont bother with this place. Only gave it 2 stars because Eddie is a great trainer but he works other locations. i think the south beach location is WAY friendlier and will work with you.

Orange Theory is amazing because it encompasses so many things together (i.e. tread, weights, rowing, TRX, etc) to keep things exciting and new every time. Each class continuously challenges me to push myself to new limits and I enjoy seeing my progression!! The trainers and staff are all awesome and the facility is super clean too!

My wife comes here, she said is a good OT overal, but a little disorganized sometimes compare to others in other states. She also complain that the schedules are not very good, you dont have any class after noon until 4pm and in the morning there is a period that dont have class either, not sure what time it is. The staff are nice, she say they are very friendly! The location is great too

Love working out here. The staff and coaches are great. Wish I had signed up before my wedding. lol

Intense, full body and cardio workout in about an hour. For someone very busy like me this is a keeper. Clean facility, friendly staff, experienced coaches.

Great front welcoming customer service experience, coaches are fabulous and a wonderful studio to use when visiting relative. Clean place. A great experience!!! Love it there!!

I love this place , friendly people no matter what level you are and everything is clean and organized

Ive been here five years and they have the best coaches and staff

I love going to OT, in one hour I work every part of my body! I feel happy and accomplished by the time I leave OT!

An amazing team of welcoming and attentive front desk and motivating and caring coaches! OTF Aventura Ftw!

Make sure you don’t sigh anything because what they tell doesn’t match with what on paper

They have a wonderful team and the studio is alway clean.

LOVE IT! AMAZING CLASS, JUST HAD THE 2ND CLASS AND ALREADY CAN SEE THE DIFFERENCE

Interval training, as old as cavemen, but always reinventing itself under new marketing names. Although not a guru, I do have some fitness training knowledge, and also good common sense. Tried OT for over a month, concluding that the majority if not all members taking classes are gym rats in a quest to sweat and lose weight. The gym imposes renting or buying a HRM which of course has OT software into it just to make sure if you bring your own HR, it wont work. The classes arent any different or radical, once again this is basic HIT you can perform on your own and for free, outdoors or at any Health Club charging 5 times less $. Instructors are ok but not dedicated HITs. Many come from being crosstrained on different fitness disciplines, roaming area gyms teaching whatever class they can grab to make a buck. I dont blame them, and no personal beef with OT, but this is a reality. Anyone with basic fitness experience can outsmart these multi color zone, price gouging marketing trends, train for real, and save lots of money. For me it was a waste.

Great workouts. In and out and very satisfying.

Nice place, nice people. Really good workouts place.

İt is like a factory hear. Not professional. Choose a different place. All fake.

Orangetheory Aventura Team,With this email I would like to thank and congratulate all your team and employees for your hard work, dedication, and high level of professionalism to help us achieve our fitness goals.I would also like to extend my appreciation to Mr. Eddie Espinosa, trainer and coach, for his amazing work.This note is a reminder that his hard work and time do not go unnoticed. When I thought I couldn’t reach my goals, he have always supported me and kept me going.His leadership and sportsmanship are top-notch. At classes he had helped me improve my performance with less than two days per week.His coaching skills and time investment always push classes to a successful workout.Eddie’s role as an Orangethory trainer is not just coaching. He assists all classes in developing to their full potential by analyzing the performances of each member “one by one”, instructing in relevant skills, and by providing encouragement. He offers support and assistance to those he is coaching to help them implement change and achieve their desired goals.On each class he makes sure to help people with disabilities to learn, accommodate, and perform each exercise correctly to engage their goals.This week’s schedule had only one day with Coach Eddie (afternoon classes that are the only ones I am able to assist).I really hope next coming week’s schedules have more days as his self-motivation as well as dedication have been a source of inspiration for the class in general.Working-out in a group at Orangetheory it is being so far a great experience to achieve my fitness goals.Each session motivates me to pick up the pace and reach beyond plateaus more consistently than when I work-out alone.Once again, thank you very much for all your effort and dedication, keep it on with the hard work!Kindest Regards,Yanet J. Alborja

Thanks for making my holiday workout a great one during my visit to the Miami area.

The workouts are awesome, trainers are great and staff are very friendly. By far my favorite place to workout, highly recommend!!

The facility was so dirty compared to my local studio in STL. So unprofessional and the people were unbelievably rude. 0/10 wouldn’t recommend

Challenging and the workout always changes. Experienced instructors who understand fitness.

Best workout ever classes are excellent is like having a personal trainer everydayMonica Amos

Looking to burn fat fast ? This is it !

Great workout! Coach Alex is the best!!!

First of all, call, dont email, if you need something. They arent the most responsive via email. I tried out OTF because your first class is free. It was not my favorite workout, but I didnt hate it. For my class, we spent the first half hour on the treadmill. You have the option to walk, jog or run. Since I just came off a half marathon the day before, I decided to power walk. I would have preferred to not do treadmill workouts in a group setting, but I had to try it out. Then we moved to the rowers. I rowed in college, so I am very particular about rowing style. I didnt appreciate how they just wanted you to get to X amount of meters at a certain pace rather than have correct form. We then did free weights and TRX. OTF shows heart rates on monitors, so you can always check to see how youre doing, BUT there is not really guidance on how to stay in the orange zone. I wish the coaches gave you a better understanding of what that is, especially if you are new. I ended up staying mostly in the red zone because I didnt know how not to, and I usually go all out in workouts. The instructor I had was really positive and great, so I dont want to say I didnt like her, I just think OTF needs to really work with first timers to get the most out of their workout.

What a wonderful workout and team! Love going there!!

Lately we (the customers) have been experiencing overcrowding of theclass. Not too long ago they told me that we would be around 30 people inclass. As you might already know, by adding more people to class, decreasesthe amount of cardio time and diminish the effectiveness of the workout. Ithink it’s needless to say that more than 25 people (better say 24) isunacceptable as when we sign in the OTF, one of the selling points is thatthe classes are small and even more, you state so in your webpage that eachclass holds from “(10-25) people”I do understand that the more people you get in class, the better for thetrainer as they get paid more and so do you (the management). again, eitheryou add more machines or open new classes but more than 24 is unacceptable.- My next complain has to do with something which truthfully seems like abreach of contract. When I signed in I was told that I could buy a strap foran additional amount of money but there is really no need to do so as youprovide clean straps every time.To my surprise, not too long ago I was told I had to buy a strap as thestudio was not offering any more straps for daily use. The way I see it, youguys made hundreds of customers purchase a $20+ dollar item when we weretold we would never have to do it.- One of the main ideas (for what I understand) of the OTF concept is to beable to track your fitness by monitoring your heart rate throughout thewhole training session. Very often we encounter scenarios where names onlystart appearing on the screen after 5 to 10 minutes after the start of theworkout and I know for a fact that the monitoring start from that pointonwards (one employee told me that even though the names don’t appear rightaway, the system was monitoring. This could not be further from the truth).For what I see, you need to have more employees to cope with the workload.- My last complain will be about the maintenance of the machines. Lately Ihave encountered several treadmills that are faulty. In one session Istepped in two machines that the inclination function was not working andone that the speed function was faulty. Also some rowers’ display arebroken.All of these complains mentioned above are not only seen by myself as I haveheard the same from many customers. Unfortunately they are not so outspokenas me.as I can not continue to be a member in these conditions. I think yourstudio is to be considered as a novelty and exclusive service and it shouldrun as such.

Love being challengedAwesome trainers

Best workout Ive ever had! Its addicting!

This is the environment for challenge to thrive. Put in work.

Good gym

Bad customer service

Love it

Indifference

A little expensive!