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HD TV Repair Austin
10222 Pecan Park Blvd Suite 8, Austin, TX 78729, United States
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He
Review №1

I received great service here! He helped me get my TV into his store and quickly got me checked in. The $39 diagnostic fee is very competitive! It only took a few days for him to figure out the problem, and he told me that honestly, it was not worth repairing. I appreciate that he didnt try to do an expensive repair. He also offered to dispose responsibly of my television. 5 star service!

An
Review №2

Wonderful service by Essie. He came out and picked up two hdtvs from our home. One was either defective from the factory or damaged by Amazon (not repairable). He was able to fix our old one by replacing the motherboard is no time at all. Picked up on Friday and was ready the next day. So happy we found HD-TV. We will be purchasing from them in the future. Amazing service.

Je
Review №3

Extremely knowledgeable and friendly. Knows his stuff and is great about explaining things. He fixed a TV for us and we are extremely grateful. Definitely recommend

Jo
Review №4

Easy was nice to me and my daughter and very informative. He was. Ot able to help my problem and did not even charge me diagnosis fee. I would have gladly paid and dont expect him to work for free. I will go back.

ha
Review №5

Great service in a timely manner!! My tv is like brand new again.

Kr
Review №6

We had a lightning strike that took out our TV. I was afraid I would have to get a new one, but found HD TV Repair.HD TV Repair fixed my TV in a week, and calibrated it. The picture is amazing!If you need a TV repaired, this is the place to go!

je
Review №7

All I have to say is keep your guards up here.At first I I felt like I was going to go through the same issues with other TV shops. He meet all my expectation. I was satisfied in the end. I highly suggest him for my future repairs.

Aa
Review №8

Fixed my 1 year old 75 Sony Bravia. Motherboard replacement.

To
Review №9

Good job. Tech helped me move my tv from and back to my van in the rain and was very concerned with my method of transportation, showing he cared that it got to and from my house safely. He also fixed it on New Years Day, a two day turn around. Works like new. I would recommend.

jo
Review №10

Essie at HD TV is fantastic! He came to our house and help me remove the TV from the wall and had it back, repaired and working in three days. Excellent customer service, turn around time, communications and a very fair price. Highly recommend HD TV and Essie. Finally, a place with first class service!

KN
Review №11

Very fast service. We dropped of our TV on Saturday and by Monday afternoon we already heard from them. Essie gave us good advice when we couldnt decide whether to repair old TV or buy new one. I highly recommend them.

Ke
Review №12

Issie was spot on with his over the phone diagnostic and quick turnaround on the repair of Samsung 65 plasma main board.

Th
Review №13

Honest, knowledgeable, professional and responsive. Although the problem my smart TV had (defective screen) could not be repaired, the diagnosis was fast and saved me a lot of trouble from a DIY fix (I am a computer engineer). I will definitely take my business there again.

Jo
Review №14

Essie is a fantastic guy. I had lost screws to the legs of my TV when I was moving and it was impossible to get help from Samsung. I called up Essie hoping I could buy some screws and he was so helpful and generous he found the screws I needed and gave them to me for free. Hes a genuinely great guy and whenever I need TV repair, you can bet Ill be coming back!

Zu
Review №15

He (Essie, the owner) came in swearing that he was the best of the best. I was impressed by his confidence. But when he failed to fix the problem, he got really rude. I could understand that I have an old TV, and that it cannot be fixed because the part is not available anymore. But there was no reason to start yelling, and even invoking God about it! Specifically, he yelled that if he couldnt fix the TV, even God couldnt. I said there was no reason to be blasphemous. But he only reiterated that if he couldnt fix it, neither could Jesus! I couldnt resist saying that Jesus could raise the dead, are you saying he cant fix a TV. And his only response was: so call Jesus! I found the experience quite unbelievable. Apparently, he is great when he is able to fix something. But when he fails, he becomes quite discourteous, unprofessional, and downright offensive.

D.
Review №16

Plane and simple these day everyone is out to make a buck that said .@ HDTV Repair its customer service above all they be a small location but well worth the effort for honest repair work. Drop off my VIZIO 70 on a Tuesday had it back on Wednesday fair pricing for todays smart technology.Highly recommend you take the time to check them out.Thanks Essie and HDTV Repair you are my go to guys for future service needs.

Ja
Review №17

If your TV needs service the diagnostic fee is applied to the cost of repair.

Ad
Review №18

I had a few questions that I needed a professional opinion to answer on fixing a TV myself. I called up HD-TV Repair and they happily answered my technical questions (without any purchase of goods/services) and I appreciate that kind of customer service :)

R
Review №19

Nice Person providing a honest service. I brought in my TV Essie checked it out. He found out the part was unavailable and gave me practical advise. After all that he never charged me.I will go there next time I need TV service.

Br
Review №20

Honest, responsive and quick. Repaired my home media HD projector quickly for a reasonable price. I highly recommend.

Mo
Review №21

Francisco did an excellent job in helping me resurrect an older Toshiba that was trash. Dont throw a great tv away when these guys can fix it quickly and for a great price. Highly recommended 💯

Jo
Review №22

Awesome please and people !!

Ra
Review №23

Very professional, good prices, honest. Friendly. Quick turn around time for services.

Ha
Review №24

Dont bother. They do not want your business. They will tell you whatever bs they can come up with to keep from having to actually do anything.Update:as a result of my opinion, i got a rude and sarcastic phone call. I will be taking this harrassment to the authorities.

Se
Review №25

HD TV Repair came out and repaired my 70 vizio the same day I called. We discussed what the issue could potentially be over the phone prior so Essie was prepared when he arrived, just in case we guessed correctly....and he did. He had the other piece needed if it was something else as well.My TV works like new. He was in and out within 30 minutes!Great service. Professional. Prepared. I would recommend to anyone.Thank you

La
Review №26

I had the pleasure of using this independent TV and electronic repair shop. The staff are responsive, communicate clearly, and they are very professional. They did the tv repair work promptly and they did not charge an arm and a leg. I will definitely use them again, and have already referred them to several people.

Da
Review №27

Our TV went black. When we called, he came out to our house that morning. He took the TV back to the shop and the next day we had a working TV delivered and set up in our living room. Very prompt, courteous service, reasonable prices - I was happy to find this local business and they will be my go-to place for any future TV problems.

Sa
Review №28

I called HDTV the day before thanksgiving with a desperate request before the family came over for the big day. They willingly set me up with a time to get my tv repaired within a few hours. I was very pleased with their service and will definitely be pointing any friends their direction!

Bo
Review №29

Serviced my 55 inch visio tv in one day. No surprises. Reasonable rates.

Pe
Review №30

Quick and thorough repairs. Samsung plasma went out after a storm. Took it in and was diagnosed in a day as a fried motherboard from a surge in the HDMI port. Ordered a part and had it repaired in less than a week. Works great. Hopefully dont have anything like this happen again, but will take here if I do. Great work.

Mi
Review №31

Lamp went out on my TV and was able to take the lamp to the shop and they were very knowledgeable and could verify the lamp was bad by site. After that, very fast in replacing the part and was able to speak towards my television without even seeing.Would recommend them from my experience.

Ro
Review №32

Service was fantastic! He checked my tv out in a couple of hours and got back to me very quickly!

Mo
Review №33

Im very happy with their profesional service.

Se
Review №34

I went to repair 2 laptops. I agreed to pay extra to complete job within 1 week. They took 2 weeks, and I had to bring back twice. They also lost one of my chargers, and tried to blame it on me. So $440 later Ive had a terrible experience. I would recommend this company to no one.

Ru
Review №35

Honest , affordable, services.. VERY FAIR!... RECOMMEND

Ra
Review №36

WOW! My TV broke this morning while watching the morning news. I panicked! #firstworldproblems I called and they said they would be by between 2 & 4. At 3:30 they arrived, quoted me a price and took the TV with them. I was hoping and praying the TV would be ready later today because I still need to watch last nights episode of The Walking Dead. They didnt make any promises but said they would try. They called me an hour later said they had the part and would try to get it to me that night. By 6:30 I had a working TV again and I paid the exact price they quoted. Im so happy I could cry!

Cl
Review №37

The man that answered the phone had zero interest in helping me. I asked several times if they fixed circuit boards and he kept saying they he didnt have a part to sell me. I repeated several times that I wasnt looking to buy a replacement but that I wanted the part I have fixed. Finally he told me it was $29 just to see if he can fix it and if he could there would be an additional charge! Screw this place, Im not paying $29 dollars so he can say nope, sorry buddy, I cant fix it. Thatll be $29

Ji
Review №38

He arrived when he said he would, had to order the part but had the tv back that same week. Fair price, great service!

Ch
Review №39

HDMI inputs on Samsung UN55B8000 fried after lightening strike. They picked up TV on Tues and returned in on Wednesday with a new motherboard. All inputs work great. Less than $300. Cant beat that.

Da
Review №40

Prompt service (1 day turnaround for our case) and very professional and courteous communication.

Le
Review №41

It was a call. The person who answered seemed disinterested in offering any assistance. When I finally explained the situation his reply was tart.

Sa
Review №42

Cant recommend these guys.I brought in my 3 year old 47 LCD TV after if stopped turning on. The power indicator light would just blind and the screen would stay blue (as if it was warming up). They charged me $20 for a diagnostic and a day later called me back saying that the main board was broken and needed to be replaced. I was quoted $365 for the repair. I asked what was wrong with the board and they couldnt tell me. Just said that it needed to be replaced. I did some research and found a used version of the board online for $134. Not sure how much a new one would be or where to get it.However, I also found out that this (blinking power light) was a common problem on this model TV and that there was a software upgrade that was could possibly fix it. When I picked up the TV they told me they had tried the upgrade but it hadnt worked. However, I had a different result. I followed the online instructions and, with nothing more than a software download and usb install, got the TV working fine in about 20mins. I wish I had tried this earlier. Could have saved the $20 fee.

He
Review №43

Polite and helpful, they even helped my get my pick up truck parked as well as get out of the parking lot after. Lol.

Ak
Review №44

These guys are superb. They are opened on holidays and respond back instantly to your calls. They took my tv and returned with working part just with in a 2 days. That is just awesome. The diagnose charge is taken off from the labor cost. They would pick ur tv from ur car to there store.I would recommend them to everyone.

Jo
Review №45

HD-Tv repair took great care of me. Not only did they fix my tv but they did it in no time. Theyre in contact with me to let me know the different options I had to get my tv fixed before pursuing. Smooth transition and had my kids back to enjoying their favorite cartoons (happy campers). Thank you once again. You guys rock!!!!!

An
Review №46

My sound went out and I got that circuit: fixed plus he replaced a faulty power supply for about $180 total. I guess I cant complain but I was close to dropping a grand for a new TV thats smarter than my 10 year old. TV

ru
Review №47

Took my 55 inch samsung tv in for repairat hdtv repair. They charged $29 to find exactly what was wrong. They called me and said it would cost $180 to fix it. 2 days later my set was up and running. Great job guys and thanks. I will let family and friends know where to take there electronics for repair.

D
Review №48

I took my 55 samsung TV to HD TV repair, Great service and I am happy.

Be
Review №49

Great service , quick respond , professional and fair price .Thanks for fixing my tv . Will definitely recommend .Ben S

ed
Review №50

The service was satisfactory, although it took more than 1 day to get my report. When I did get the report it was about the wrong tv...and they said they had fixed it for under $200. When I arrived though, they discovered their error and said my tv could not be fixed. The good parts: This is a locally owned shop, not a Best Buy geek, who wont even look at your tv if its over 4 years old. People make mistakes and at least they did give me a full refund. I would recommend them even though they did lose my tv for a moment. I hope they improve their tracking system and Im glad they are willing to fix any tv.

Al
Review №51

I had called these people to come to fixed my 52 inch tv. I like what they did ( on time , very clear conversation , no surprizes, very resanable price) I will call them again if I need any need on their sevice.Al sharifara

Ri
Review №52

Great service!

Iy
Review №53

He was advised to buy a new TV because the piece of TV repair from China will not last long and the TV will be shut down again. Unlike the people I called, they told me to bring it for repair.

Ke
Review №54

Great job, Technician knew exactly what the problem was on my 65 inch tlv, and replaced it very quickly. Very knowledable crew, and professional. I will call them again for any TV repair jobs.

Fa
Review №55

I had my TV repaired with HD-TV,I am totally satisfied, he was very curious and fare and fix my TV on timeThank you

Ra
Review №56

Great customer service.

D.
Review №57

Top of the line Repair shop for your T.V .

Je
Review №58

Completely rude and unhelpful.

Ch
Review №59

Nice and honest tech

ch
Review №60

I had to get copy of my TV and receiver diagnoses and there copy/scanner was not working for days?? How can this be at a electronic repair shop? Very Unorganized

ch
Review №61

Best TV Repair shop

Information
17 Photos
61 Comments
4.4 Rating
  • Address:10222 Pecan Park Blvd Suite 8, Austin, TX 78729, United States
  • Site:https://www.hdtvaustin.com/
  • Phone:+1 512-835-1600
Categories
  • Television repair service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–2pm
  • Sunday:Closed
Service options
  • Online estimates:No
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