I worked with Tessa Butler from Keller Williams recently to try and find a house to rent in Austin. It was super challenging for us since we are roommates and have a big dog. We worked with Tessa for about 5-6 weeks and she did not give up on us even though it was challenging to find a house. She was very knowledgeable and professional the entire time. We viewed houses about once a week while working with her, and she always made time for us. She was very flexible and very communicative! I would definitely recommend working with her if you are trying to find a house to rent or buy in the Austin area!

Joel Levin helped us find a condo for rent that we are extremely excited about. His service was great and he was there to help when needed! When we are in the market to actually buy a house I will definitely be reaching out to Joel to assist!

Tessa Butler was amazing!!! She was so helpful, knowledgeable and most of all, kind!!! Thank you Tessa for being so pleasant and awesome!

In the spirit of full disclosure, the SWMC is the brokerage for which I work. I can say without hesitation that this KW location is top notch. Leadership is responsive and supportive and the agents are hard working and knowledgeable. Find an agent that you connect with and rest assured that youll have a great experience!

I have worked with several agents in this office and feel like I am treated like one of their family friends! Always responding to my questions and guiding me on the best path, I would recommend them to anyone looking to buy or sell a home in or around Austin.

Jordan Silverman was very helpful and I found my new place in just a couple days.

This review is for Cassandra Clemons of The Harrell Group. Top notch. Didnt pressure about anything, didnt say anything more than she needed to say, answered all my questions, and was incredibly helpful throughout our rental process. Shes awesome!

If you believe Hi guys and Here you go e-mails represent the kind of realtor you want or need in making such a significant purchase as a home, then Kristen Williams and her team are right for you. No interpersonal relationship whatsoever, a realty division obsessed with a sellers wishes and conflicts of interest, misleading the buyer with last-minute empty verbal offers. With all the realtors in Austin, you deserve better!

Worse experience Extremely disappointment from our realtor Justin Herbelin, promise a few things he never delivered and he only appeared once during the whole process at the time of closing.Linda Ramsey this lady she’s Rude with little to none customer service experience, not willing to listen or resolve the poor performance and commitment of one of their lazy unethical realtors.If you want to feel unappreciated and being taking advantage go with Keller Williams and Justin Herbelin and her useless manager Linda Blair Ramsey (Director of compliance and quality ) yes she can’t deliver a simple apology or a proper answer.

I worked with the Michael Harrell group and it was an incredibly unpleasant experience finding a rental home. They changed my move in date 3 times over the span of 4 days and didnt offer any sort of apology for their disorganization and miscommunication, and the office manager was incredibly rude to me. When we finally had a reliable move in date, they gave us only two days notice before our lease started. Luckily they were able to push it back but in general thy are incredibly inconsiderate of their tenants.Upon move in there were dead roaches all over the garage and downstairs. There are a lot of other realty groups you can consider before having to resort to one as dysfunctional and unprofessional as this one.

Beware of this company, they are scammers. They fished for my wifes number and called her unsolicited saying they had potential buyers for our house which wasnt even on the market (and we have a realtor) and the fact that they said that is a lie. This is just lying and unethical. Do not do business with this company. The person who called was Chris Hager. I called and verified that he did work there and the number he called from was his.

Really unprofessional staff with the Michael Harrell realty group. Im not sure who these other reviewers were working with, but this was the most unpleasant and unprofessional experiences Ive ever had working with a realtor.

Great team of Real Estate professionals

Nice and friendly employees!

Top Realty company in town

I love Keller Williams