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Texas Systems Group
2204 Forbes Dr #101, Austin, TX 78754, United States
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Me
Review №1

I was assisted by Alex who was quite helpful and got my problem fixed quickly. This is the 2nd time Ive used Texas Systems Group in getting my work computer up and going. Ive been satisfied both times.

Ki
Review №2

This IT company is readily available and so very helpful. They are courteous and quick to resolve any IT issues you may have, I highly recommend their service. THANK YOU TXSG!!!!!

So
Review №3

Low wait times, Zach was super helpful in resolving my printer issue. I love that they can log on remotely and fix whatever issue I am having immediately.

Be
Review №4

Alex responded to my concern quickly and was extremely helpful. He helped me sort out issues with my email and was kind enough to assist me with reloading the email or by phone. I greatly appreciated his patience, expertise and professionalism. I highly recommend Texas Systems Group.

Jo
Review №5

Very effective, professional and super responsive on tickets. Great group of people.

Po
Review №6

I hadnt worked with Victor before, but he was super knowledgeable and helpful. He fixed my IT problem in no time, and he had such a positive attitude.

Su
Review №7

A live person answered my call quickly, and Kevin solved my problem promptly and cheerfully. All around service was great.

Da
Review №8

Solved my problem quickly. Very good.

Ca
Review №9

Always amazing service! Professional, knowledgeable people take care of our many technical issues quickly and efficiently. Technical issues would typically be the most difficult thing about my position, but TXSG consistently provides the support necessary to make a technical issue a very short lived minor inconvenience instead of what it would be without them. Love this service!

Pa
Review №10

Our consulting firm has been with TSG since 2004. We have watched them expand their clientele as well as their staff. As they have grown they have never lost the professionalism, the expertise, the customer service, and the integrity that attracted us in the first place.Most recently, I have had the good fortune of working with Robert Brandt.The man has the patience of Job for a non technical person like me. He consistently suggested efficient, simple solutions that I could easily manage. Equally as important he did what he said he would do.Over the years and especially now during this pandemic, TSG has been a trusted technical adviser. Thank you!

Wa
Review №11

Thank you for helping us with this ticket. It was very important because an employee needed their access to work remotely immediately.

Ro
Review №12

Christian did an outstanding job getting our new computer setup. It was quick and easy on my part. I simply got Christian access and he took over. TXSG always makes thing easy! Greatly appreciate the partnership we have with them. Thanks TXSG!!!

St
Review №13

Always helping me when i need it no matter what time of day. very professional and fast. sometimes like talking to a sibling who’s helping me out!

Li
Review №14

Easy to work with, quick, problem solved! Back on track! TXSG always has the best techs!

Le
Review №15

Robert was very responsive, solved my problem with ease and took the time to help me understand. Very professional and friendly. Texas Systems Group and Robert have definitely mastered the art of good customer service. We love working with them.

Ki
Review №16

Tech was very efficient and polite.

Ma
Review №17

This is a great organization that offers terrific computer support that allows our Clinic and staff to do our job. They are responsive and skilled and its always a pleasure to work with their technicians. Highly recommend!Marci Roe, Executive DirectorVolunteer Healthcare Clinic

Sh
Review №18

Cory helped us on a Sunday when our system went down. Because of his skill, we were able to open Monday normally. Had he not been able to fix the problem, Monday would have been a disaster for us. Thank you Cory!

Ja
Review №19

Great company! The service and attention to detail is wonderful!

Sy
Review №20

Very fast and efficient

Cr
Review №21

Incredible customer service! Quick and super efficient as always! 100000% satisfied!

Ma
Review №22

They are always ready to help and always very curious and friendly

Vi
Review №23

Robert was able to quickly and efficiently get my Google Earth Pro desktop application reinstalled and he salvaged all of the 300+ projects I had saved prior to uninstalling the older application, which was degrading in functionality!

Je
Review №24

Excellent service

Ja
Review №25

The best experience, and most successful I might add as well, with an IT issue ever. Walked me through my problem with efficiency and ease. Did such a great job I had to respond with a review and I NEVER respond to review inquiries. Great job James L.

Re
Review №26

Joel was such a help for the past month trying to troubleshoot and issue that we couldnt quite figure out how it was happening. He was always super patient and kind on the phone. After trial and error and reaching out to the merchant, he was finally able to resolve my ongoing issue. I am super appreciative for all his help, and those of others from TxSG. They are always so kind and helpful, and I am so glad we have them to rely on when we find ourselves in a bind. Great Job!!

Ma
Review №27

Very helpful

Ca
Review №28

Super awesome IT dude. Like a SUPER HERO.

Mi
Review №29

Jon was very professional yet personable. He resolved the problem and performed a couple of checks while to make sure my computer was at optimal performance condition. Thank you Jon!

Si
Review №30

Texas Systems Group and their employees know exactly how to help when you need them. They are amazing!

Ke
Review №31

John was excellent to work with - very polite, professional and he wasted no time tackling the issue and getting me back up and running within just a few minutes.

Se
Review №32

Very Helpful and always knowledgeable on the software Im requesting help with.

Am
Review №33

It has been an absolute pleasure to work with Texas Systems Group. Excellent communicators who provide top notch service to their clients. Anthony manages projects with a level of professionalism that is much appreciated. Very happy to work with this group and would highly recommend!

SF
Review №34

Kyle knew exactly what was needed to complete the request on this support ticket and even had the forethought to save the current settings for when we need to revert to them after the “stay home” mandate is lifted.Thank you, Kyle, for doing such a great job!

Ne
Review №35

Ive used their service several times now, and each time they have resolved my problem completely and quickly. Strongly recommend.

Ke
Review №36

They were super helpful. I got my issue fixed immediately. I didnt have to wait to get someone on the phone, and they managed my issue quickly and professionally.

La
Review №37

Texas Systems Group are always knowledgeable and quick to respond. They help without the condescending tone you get from most other IT companies. Love Love Love!

La
Review №38

Thank you TXSG and Corey!! We had are annual Healthy Kids Clinic Saturday morning and I could not access my email. Corey quickly fixed the problem and I was able to check my messages and make sure all of our volunteers, including our doctors, were on the way. I was very happy and very impressed. Thanks again!

Ra
Review №39

Brian is fantastic! He is so helpful with everything. Recently began working for a company that utilizes TXSG and it really helps to have them take care of our equipment and assist with other tech items so we don’t have to worry about it.

Te
Review №40

Great response time and quick help so I could get on with my work day!

Ju
Review №41

After many frustrating attempts to login to my computer and program at work I was very impressed with the patience the professionalism and a timely manner in which I was treated I would recommend this service to anyone. It allows those of us who are not so text savvy a pathway to using these programs thank you so much James and Jim

mi
Review №42

Everyone is so nice and helpful each time I call!

Je
Review №43

Fixed the problem ASAP. Communicated timely.

Ma
Review №44

Always professional and friendly. And their technical proficiency is fast and effective. I love these guys!

Kr
Review №45

I have been calling them and requesting their assistance for the last 2 years and the services has never been anything bellow 5 stars. they are quick, professionals and they always solve any tech issue quickly. It is a company that you can always rely on that they will get the job done.

Ro
Review №46

Joel has been kind enough to assist me before with my technical needs, he is very kind and patient! This company is quick to respond, very efficient, and pleasant to work with!

Ru
Review №47

Awesome Work! Thank you for always helping us out when needed, the work is very much appreciated!

Ma
Review №48

Fast, knowledgeable and helpful!

Ka
Review №49

Curtis and James are always so helpful and friendly! TXSG in general is super responsive and helpful! Thanks TXSG!

St
Review №50

Joel helped me out with configuring and setting up my new account. We encountered a couple of tricky items and Joel was on top of it. I was set up in no time. Thanks!

Th
Review №51

I have been working with TXSG since 2017. Every employee we have come across has always been professional, courteous, and worked diligently to solve our issues. The support team is top notch.

Sh
Review №52

The company I work for uses Texas Systems Group for all of our IT needs! They are always quick to respond to our help tickets and get the job done right. Every one of their employees Ive worked with has been pleasant and professional!

Ta
Review №53

No matter the issue Texas Systems Group always helps!

Sa
Review №54

Exceptional service and help! Love TXSG, they are such an asset to our facility!

Jo
Review №55

You detect it. Did ya no goin and you tell me do things. I dun runnin.G.I. JOOOOOEE

Cr
Review №56

Excellent customer service as always! So grateful for very quick response and resolution!

St
Review №57

Always readily available to assist us in anything we need in a timely manner. Friendly associates that will thoroughly fix any issue at hand.

Pa
Review №58

They are readily available when support is needed. And the remote and onsite IT technicians are very knowledgeable, amazingly supportive and extremely friendly.Its great to call a Tech company for IT support and not get a call que or automated system. They know when people are calling they need help and there are there to provide it.You can see it in their work and in their communication, they care about their customers.(No Im not an employee, this is an honest review)

ji
Review №59

He was a great help very happy with them for sure

Ma
Review №60

Curtis was so very helpful. I have been having this problem or bug reoccur for a couple of months now. Not only did he fix the problem, he taught me how to fix it for future occurrences. Thanks Curtis!

Am
Review №61

The guys at TXSG are always helpful, friendly and respond in a timely manner. They make my job much easier!

Ri
Review №62

Your guys worked hard to solve the problem. Ultimately, the problem was unsolvable, but they did appear to genuinely try their best. Thanks, -Rick

Ma
Review №63

TXSG always delivers great service! Thank you!

Ro
Review №64

Great service ! Brian is very friendly and got things resolved quickly!

Mi
Review №65

Thanks again Christian D Great job getting back up and going!MM

Le
Review №66

Great Systems support! Always courteous and helpful!

Ri
Review №67

After hours support is never fun for anyone but Curtis was so upbeat and fast that is was painless!!

st
Review №68

TSG has always been great! These guys always are extremely nice and helpful! Thank you TSG

Ru
Review №69

Our organization could not be happier with TXSG. This team is excellent in all aspects.

Br
Review №70

Great experience! Very professional and helpful! Thanks Curtis!

Ad
Review №71

Excellent job, great staff and always available to help. Thank you!!

Ki
Review №72

We Love our team and the help they provide.

Te
Review №73

Customer Service is interactive in helping identify the issue and they have the knowledge to resolve any issues we have come across.

Ni
Review №74

Always a pleasure to work with Texas Systems Group! I never feel rushed or unimportant when ever I needed assistance from their group. Keep up the great work yall!

Ja
Review №75

Always prompt in handling our IT issues.

Br
Review №76

I can always count on Texas Systems Group to deal with whatever issue I am dealing with. I love that they anyone on their staff can help me, and I dont have to wait for one certain person to be available.

Jo
Review №77

Great company with excellent service and response times.

Al
Review №78

Shout out to Curtis Boyd for always having our back! Simply the best!

Er
Review №79

Corey and TXSG are always prompt and professional!!

Ad
Review №80

They are extremely knowledgeable! They fixed my problem in under five minutes!

KP
Review №81

Txsg is always friendly and quick to help us resolve our problems. I worked with Randy on numerous occasions and dont know what we would do without him.

Ir
Review №82

Any time I have any sort of problems, they are always quick and so amazing to find a solution right away!

Sa
Review №83

Quick response and results!

Ce
Review №84

TXSG is an amazing company with great support services!!!!

Ro
Review №85

Curtis was AWESOME! Very friendly and knowledgeable!!!

No
Review №86

Quick and excellent service !

Ma
Review №87

Knowledgable staff. Great equipment.

Pa
Review №88

They are always fast and helpful!

Br
Review №89

Always quick and always resolve the issue.

Ki
Review №90

Great experience and very efficient

Br
Review №91

I can always count on Texas System Group!

Pa
Review №92

Top notch support team!!!!

Sh
Review №93

Texas Systems Group is consistently fabulous and attentive!

Mi
Review №94

Fast response, fixed problem first call.

Su
Review №95

Helpful as always!

Pe
Review №96

Great customer service.

E
Review №97

Brian was awesome

Pa
Review №98

Very nice

sa
Review №99

Thanks for the help, Ben!

Information
59 Photos
99 Comments
5 Rating
  • Address:2204 Forbes Dr #101, Austin, TX 78754, United States
  • Site:http://www.txsg.com/
  • Phone:+1 512-249-2000
Categories
  • Computer support and services
  • Computer security service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
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