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Telco Data
11602 Jollyville Rd, Austin, TX 78759, United States
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Ch
Review №1

Telco installed new phones at our business and helped the transition run smoothly. Leo was extremely knowledgeable and always a pleasure to work with. I would highly recommend Telco Data! We were very impressed with their service and their continued support of our business.

Ke
Review №2

Kaela and the entire team at Telco have been nothing short of AMAZING implementing their services at our new Dermatology Practice in Austin Texas!! We are so happy to have their support and great customer service. Kaela is always right on the other side of my (many times silly) e-mails asking for assistance. We are very happy with the move to Telco!

Jo
Review №3

I have been working with Telco-Data for over 7 years now. They have helped with our phone systems, internet connections, and building network cables. EVERY experience with them is professional and an excellent result. Kaela and Leo were my team for our latest internet upgrade and they handled my every need.

Sa
Review №4

From start to finish, Telco Data has been nothing short of AMAZING to work with! Their team rocks!

Gi
Review №5

I am truly grateful for Leo! He provided a service that is hard to find now at days. He was very prompt, professional and courteous to an issue I was having with a cordless phone that was installed at my job. Leo took the time to come over before another service call, get my Phone set up appropriately and took the time to show me how to use it. On behalf of K Friese + Associate and myself, thank you for your service! I will be able to do my job more effectively! Gina Sanchez

J.
Review №6

Telco Data has gone above and beyond during our search for a new phone system. Layne thoroughly answered my many questions and the VOIP system we chose offers countless options. Kaela made the transition painless by handling all of the behind the scenes details and Sara wlth billing has been super helpful. Leo, the installer, was detail oriented and mapped out the transition with precision. Highly recommend this company!

Ch
Review №7

From initial design to implementation, Telco Data takes pride in doing the job right, on time, and within budget. Our company had to move twice in a years time span and their team really helped in making the project a huge success. All employees take pride in their work and their company - no rework or punch list items whatsoever. Highly recommend, I just wish they were in other cities as well!

Me
Review №8

I have used Telco Data for business phone and internet needs over the years and the service has been top notch! Recently, we upgraded our phone system to Nextiva which turned out to have more steps than I anticipated. Luckily, Telco Data and Kaela in particular went above and beyond to help make the process as seamless as possible. Kaela helped coordinate all communication with the new phone company, installation services and even set up a special training session for our staff. I highly recommend this business. They are local and have an amazing team of professionals.

Bi
Review №9

Our Business recently switched over to Nextiva phones and Telco data was beyond helpful in this transition. Our Project coordinator Kaela Amirkabirian was very helpful with all of our demands, and went above and beyond regarding customer service.

Lu
Review №10

Telco has really set a new standard for how low voltage projects should go. I just completed an office build project with Telco in the Austin area and I was simply blown away. Ive worked on at least a dozen office builds over the last few years and this was the smoothest project Ive ever had in terms of low voltage work.Pre-sales, project management, and implementation were all on-point. The effort from my side was so minimal, I forgot LV was even part of the project. They were great at anticipating my needs and adapting to any change requests. Every person I dealt with from Telco was friendly, knowledgeable, and professional. If I could get Telco to handle all of my LV needs across the globe, I would!

Pa
Review №11

Organizing an office move is stressful - particularly when building management isnt always knowledgeable or consistent! Seemingly at the last minute, we needed a Data Services company - enter Telco Data! Oh my gosh, I am SO HAPPY I found Kaela Amirkabirian, Drew Maxwell, Leo Chavez and the entire crew with Telco Data. Kaelas responsiveness, professionalism and seemingly endless patience was amazing! Drew schlepped his equipment back and forth a number of times and was very polite while we experienced significant run-around with the new location. Leo made sure our install was seamless and efficient, then came back for what was supposed to be a 90 min on-boarding apt that ended up being more like 5 hours, even going above and beyond when our IT dept had some major glitches and our IP address changed like the weather outside. Kaela and Leo - thank you both for the service above and beyond expectations. All of this with a price-tag for up to the minute tech and service that was lower than our previous move installation 6 years ago! I will be recommending Telco Data and the amazing staff to anyone who needs Data Services.

Br
Review №12

We had a lot of issues during our setup with a Nextiva System. I wanted cordless phones and, for whatever reason, they simply wouldn’t stay connected. Telco worked with Nextiva for me and attempted resolution after resolution before we went with desktop phones. The level of support from Telco, especially Kaela and Leo, was beyond anything I’ve encountered in the tech industry. Expect outstanding customer service, attention to detail, patience and understanding, and more, from Telco Data.

St
Review №13

I was having trouble with my phone system for weeks after having another company do the install of two new phone lines. It created a disaster for me and my staff and we were all frustrated. I called Telco Data at 9am and by 1:30pm all my problems were solved. The technician that came out, Leo, was thorough and professional. He not only knew what questions to ask, but also gave me information on my system I had no idea about. Great customer service and knowledge!

Cl
Review №14

Telco provided a detailed experience. This started from the initial call, working through the bid process with multiple review changes. On site installation with very capable technicians. Additional change orders as the work progressed and stepping into the WiFi set-up arena to assist in the total scope of the data installation and Wifi set-up. I would highly recommend Telco for any data installations.

Co
Review №15

We have used Telco Datas services for about 5 years now. I have nothing but positives things to say about their products and their service. Everyone is accessible and they go above any beyond to help their customers. Lorenzo and Leo the field technicians are not only knowledgeable but they are genuinely nice guys who care about the customer experience. Kaela who coordinates projects from the main office is always available to help and is super responsive. If you want professional, reliable, local and friendly service I highly recommend Telco Data. -Colby (Capstone Title)

Mi
Review №16

The staff at Telco Data were so helpful, friendly, and knowledgeable. From the first interactions. Layne, helped guide us to the best plan for our office, and was so patient in answering all of our questions. She was very friendly and helpful with great customer service. The install with Lorenzo was also exceptional, he was patient will all of the staffs questions, made everyone feel comfortable, and worked around our busy office. We could not have had a better experience.

jo
Review №17

My business had to move buildings and Telco Data installed a new phone system and data cable. They did an amazing job! Hayden, Lorenzo, Leo and their crew were super fast and professional. Kaela, Sarah and Stacy were also very helpful in organizing the projects. Could not have asked for better work. Thanks Telco-Data!

Ju
Review №18

Brandt and his entire team crushed it. These guys went above and beyond to get the job done, all without cutting any corners. Would highly recommend.

Kr
Review №19

Ive worked with a few different cabling companies over the years and I have to say that my latest experience with Telco-Data was by far one of the very best. They organized all their work on site perfectly with my GC. They gave me detailed maps showing all the drops and were very quick to help me make minor changes a long the way. The crew that came in to finish the job were the nicest dudes ever! They worked their butts off to meet my deadline and were very kind when I had...wait for it...even more minor changes at the end of the project. Ill be contracting them for any work I need done in the Austin area from now on.

St
Review №20

Excellent service by Lorenzo. Smooth install and training, and he was patient and knowledgeable. A cheat sheet with shortcuts on how to use the system would be helpful. Also, were still waiting on the typed labels for the phones, which should be here by now. Overall, though, an excellent experience and Id recommend Telco to anyone looking to upgrade their phone system.

To
Review №21

Stacy, you and your guys have been great. You were able to take care of our large job with very short notice and a small job with even shorter notice. Pricing was very competitive, site plans and workmanship were professionally done and didnt miss a thing. We appreciate all the hard work and problems solving put forth for us. Y’all are definitely our go to company for anything that comes up for us.

An
Review №22

Layne, Kaela, and the rest of the team at Telco Data are literal ROCK STARS! Their continued customer service amazes me every time our company needs their assistance - super responsive and helpful. Whenever our internet goes out I call Kaela who then calls Spectrum and she always gets the job done no matter how small. The installation team is also amazing. The work they do is top notch and they are super professional. We utilize their services anytime we need new data cabling.You will absolutely not regret hiring them!

ma
Review №23

Telco is clear, efficient and very responsive to our needs. We had an internet and phone switchover that ran into problems that would have delayed our orchestrated switchover and cost us more w our current provider. Telco responded and came over for unscheduled work within an hour to work w the tech group and get it resolved without outage or delay or increased provider cost. All w good humor and cooperation and affordable pricing. Thanks so much, Telco!

Sh
Review №24

Stacy,Thank you very much! Lorenzo once again was a joy to work with, efficient and effective and just all around good guy. But we already knew all that.Kaela did a great job in getting us scheduled, invoiced correctly and with excellent communication.All of us at Bethany UMC are pleased you and your staff are part of our solutions process.See you again soon my friend.Sherman

Am
Review №25

Telco Data made the transition from our old phone system to our new system seamless with no down time! They made the whole process easy and took care of everything for us. We couldnt be more pleased with their service and our new phones!

TJ
Review №26

Telco Data has been an absolute pleasure to work with. We have used their services on several occasions and have received nothing but top notch service. They do quality work but also provide amazing customer service. On all occasions of using them they have been punctual, professional and very well organized. We will continue to use them as well recommend them.

St
Review №27

Telco Datas team is incredibly supportive. They always handle all of our request with the utmost professionalism and care; from what seems like a big job (to us) putting in a new phone system to the littlest plugging in a fax line that had been placed in the wrong port.. This team is incredibly TOPNOTCH!!!

Ri
Review №28

The team at Telco Data really came through for us as we recently opened up a new sales office in the Austin area. We had a short time frame and specific guidelines with which to cable the office for all of our phones and network gear and each member of the Telco Data Team came through for us as advertised. Great communication, skilled/articulate professionals and followed up on each and every item to completion. Highly recommended and look forward to working with them again in the future.

Le
Review №29

Lorenzo Mata is an asset to your company. He did a walk through prior to the install and provided answers to all my questions. His attention to detail during the install was incredible. Lorenzo provided great customer service and his work ethic is impressive. Thank you Lorenzo!

Te
Review №30

The whole Telco Data team was a pleasure to work with. The installers were fast, flexible, and friendly and they got the job done on short notice. Highly Recommended!!!

An
Review №31

Pat and Clif arrived on time and got right to work! They were very polite and diligent. Both of them went the extra mile and were willing to stay later than expected to complete the job. We are very satisfied and would highly recommend.

Ma
Review №32

We have used Telco Data for our telephone needs for the past 10 plus years. They have moved our office equipment 4 times, run new phone and computer lines when needed, provided new phone equipment when needed, and have been a major assistance to all of our tele-communication needs. Our recent move was flawless on their end. The office and tech staff have been loyal to us throughout the years with little to no staff turnover. At least 5 of the staff members have been with us for every move and purchase. We highly recommend Telco Data to anyone needing to make a change, move etc. They are a great professional addition to your vendor list! ---Texas Thoroughbred Assoc. Cheri Grant

Mi
Review №33

The TelcoData team seemingly effortlessly raised the bar far above anyone I have partnered with. I had an extremely tight deadline, less than 6 weeks from quote to completion. I was desperate to find anyone to quote and get started fast. Wow. TelcoData was simply amazing. Layne and Stacy quickly and calmly worked me in to their quoting schedule the same day. Stacy clearly had the experience to quickly quote what Google showed to be well in the ballpark of reasonable. Sara helped me complete financials and generally keep me in the loop on everything. Corinna helped manage the on-site work and JSA. Jessie, Gabriel, and Jason on-site completed beautiful demo and install work before my deadline even though they were interrupted by a short stop work on my end. I have never worked with any team as helpful and on-the-ball as TelcoData. I never had to re-explain something to a different member of their team. They already knew what I told someone else. Amazing. They made this work effortless for me. Last month I finally made it back to Austin long enough to visit the TelcoData office and pick up the free laminated map. Sara even put on loop-hook stickies so I could put it on my MDF wall right away. Layne and Sara and others in the office are just as nice in person as they were on the phone in my hour panic to *hopefully* find a decent contractor. What I found in TelcoData was an awesome partner to my success. I hope to work with Layne and team again as soon as I can. They do more than just a great job with network cable. Thank you TelcoData! - Mike Frank - Network Engineer - Geospace Technologies Corporation

Fr
Review №34

Our technician Leo arrived at the scheduled time and quickly took care of all of your issues and did a full back and software update. Everyone at Telco Data is easy to work with, professional and knowledgeable of the products and software.

Cl
Review №35

This is the second company I have used the team at Telco Data for implementation. Less than two weeks from design spec to install and delivery, the team at Telco held our hands the whole way and made a seamless jump from a 3 person shop to a 15 extension system painless, just the way you would dream it to be... I rate them a SIX stars out of 5, you cant beat perfection...

Pa
Review №36

I have been working with Telco Data (Stacy) for over 5 years now. Stacy isnt interested in building business clients hes interested in building business relationships. I know I can call him anytime with any problem or request and hell take care of it. Hes more interested in customer satisfaction then the bottom line.

Am
Review №37

Talk about customer service...These guys are great especially Lorenzo, he is so patient and helpful and quick to get things done. Kaela is always so quick to respond to emails. Love this vendor!

Bo
Review №38

Ive worked with Telco Data for my telecom needs in the Austin area and have found their team to be top notch. They are knowledgeable, professional, and courteous. Im sure anybody who works with them will find this to be true.

Ea
Review №39

After working with several other business phone solution providers and having a very unsatisfactory experience I was referred to Telco Data by a colleague. After working with them for a couple of months, including buying and having them install a new digital phone system, I cant say enough about how please I am with them. They are extremely punctual, helpful, and professional. I would highly recommend them.

St
Review №40

We have used Telco Data for many commercial projects in the Austin Area, every time Stacy and his team have taken great care, to ensure we are very satisfied with there service. As always with large projects, some things can go wrong, but its the way problems are handled, that turn issue from problems, into solutions...Stephen PopeThree Way Logistics

Jo
Review №41

I am an IT Manager for a property management company of about 600 employees. We had to perform a complete relocation of our corporate office to a multi-story office building. This consisted of demo of each floor and ground up tenant improvement. I needed to have redundant broadband installed, fiber between floors, Cat6 cabling for every workstation and access point and a completely new VOIP Cloud based phone system installed.Telco-Data took the reigns of this part of the project and worked with the construction company during the entire build out. They attended the project meetings and were flexible with ever changing deadlines. They provided procurement so I did not have to shop for equipment myself. They are a master partner and re seller for the ISP and Cloud phone company so all I needed was to tell them my desired specs and equipment and it was done. They setup the accounts, oversaw the procurement, conducted or assisted on the installations and followed up on the training. I needed only to get weekly updates on progress until the build out was complete. They made my job much easier.The greatest part of this, 4 months after the job is complete, they are still right at my door whenever I need a tweak, fix or upgrade. Many companies will cease to acknowledge you exist, once they get paid, but that is quite the opposite for this company.They consist of a team of highly skilled experts whose sole purpose is customer satisfaction. They have provided some of the best customer service I have ever seen. I will continue to use Telco-Data and recommend them to anyone who wants a quality job performed with the ultimate in customer service.

De
Review №42

Our technician Leo was amazing. He was timely and helped with every little question and detail to get our phone system set up the way we wanted. We would definitely recommend Telco Data for other businesses.

Ma
Review №43

We have used Telco Data for several of our projects where we need phone and data cabling in a new office. The team at Telco Data delivers every time... they are affordable, friendly, knowledgeable and very reliable. They also stand behind their work and are very professional. I would highly recommend them to anyone looking for assistance in setting up phone/data cabling in a new office!!!

Al
Review №44

Been using Telco Data for years. Always provide great service. The last job was a very small job and those guys came right out. The 2 man teams sent out was very professional and were in and out in no time. Great job! I know I will be using them again down the road with no reservations.

Ar
Review №45

Alan and Hayden did an amazing job redoing our mess of a network closet. Very professional and quick!

Wi
Review №46

Really enjoyed working with Telco Data on our recent cabling project. We received a great quote and Haden and Adam came out and did a fantastic job. I highly recommend Telco Data and will use them again in the future.

Ka
Review №47

The team at Telco Data has superior customer service and took excellent care of us during our transition to a new phone system. Of all the companies we contacted, Telco Data was the only one that actually came out to our office to better evaluate what type of system was best for us and which would accommodate our needs for the best price. The installation was flawless, and their training and follow up support have been so helpful. We would highly recommend them to any business looking for an honest company, great product, and competitive price for any communications needs they may have!

Am
Review №48

Telco Data and their employees are the best. They will bend over backwards to get you fixed up, whether for new phones or to help with supporting those phones. They do lots of other things too, like installing said phones.

pa
Review №49

Hope Alliance greatly appreciates our long relationship with Telco Data. As a nonprofit with a very limited budget, as well as in-house expertise, Telcos employees have become trusted advisors. Lorenzo has always been patient, professional, and works hard to help us understand our needs. Truly cannot say enough wonderful things about the whole organization!

Rp
Review №50

Telco Data helped us replace our aging business phone system with something more modern and full featured. They were thorough, flexible, affordable, and generally everything youd like to see in working with a telecom or I/T vendor. We will definitely continue to do business with them and recommend them to others.

Tr
Review №51

Fast, great, service! These guys can’t be beat. Leo is an amazing tech and would recommend Telco Data to any company looking for telecommunications support.

FS
Review №52

Telco-Data is working on our new facility build-out. The quality and customer service has been fantastic. Austin M., their project coordinator on our project, has been a life saver.

Ti
Review №53

When I call or text TelcoData - its like calling an old friend for help. Everyone Ive ever dealt with are always so friendly, extremely helpful, and always so willing to get out to us as soon as you can. Never any excuse as to why you cant be there. Lorenzo, Kaela and Leo are ON IT... I cant tell you how much I appreciate them.

Te
Review №54

We had a great experience working with Telco Data. Every one was very professional from start to finish. And did a great job of installing our new business phone and lines. Thank you a bunch

Al
Review №55

Telco Data is a great resource in Austin area for all telecommunication and wiring needs. Big jobs or small ones executed equally well. On my short list

Br
Review №56

I utilize subcontractor companies nationwide to perform installation and service calls for my national account clients. My experiences with Telco Data have been excellent...they have been very responsive and professional in how they do business, and I will continue to use them for any future work in the Austin area.

Ga
Review №57

Great company! The whole team did a great job and the work was completed in a very timely fashion - much appreciated!

Jo
Review №58

Telco is always responsive and quick to respond to our needs. They have excellent customer service and their techs are very helpful!

Jo
Review №59

Very professional outfit. Work was completed on time, on budget. Highly recommend

Jo
Review №60

Telco-Data goes above and beyond in providing customer service. A company cannot operate efficiently without phones, and when a storm knocked out our power, they came to the rescue and had us up and running in no time.

Sa
Review №61

Telco Data did a fantastic job on our office cabling installation. Highly Recommended!

Mi
Review №62

These guys are the best around - they go above and beyond on every project I send their way. Top notch and professional!

Ma
Review №63

We have had Telco Data out to our facility on two occasions. In both instances, their technicians were prompt, courteous and knowledgeable.I would definitely recommend them to a friend.

M
Review №64

Stacy and his team combine the characteristics of a true professionalism with the approachability of an old friend. I trust Telco-Data with my best clients.

St
Review №65

The team (Haden and Alan) were engaging and communicative, polite and helpful and represented their organisation in a way I demand my team represent Astro. The job turned out to be far more challenging than it needed to be due to mis-information and incompetence from CentryLink however, aware I had traveled a long way and that we were on a tight timescale they stuck with it and didn’t leave until the job was complete and the service tested and handed over. For which I am extremely grateful.They were excellent and I really admire their perseverance and professionalism - a job really well done.

St
Review №66

Ive worked with Telco-Data on several projects and found them to be responsive, capable, and reasonably priced.

da
Review №67

Weve used Telco Data for our two office moves. As our company has grown, the need for data and internet continuity has also grown. We have relied on Telco Data to provide tested and guaranteed internet connectivity. Most recently, we also had Telco Data install HDMI cabling for our additional conference rooms. Telco Data ensured our HDMI signals were picked up and displayed perfectly on our conference systems. We will definitely be using Telco Data again.

Lo
Review №68

Telco Data was absolutely flawless during the transition to our new location. As a busy call center, our phone system is our lifeline. Lorenzo always goes above and beyond for our company!!

Lu
Review №69

Great customer service from the whole team - Kaela, Lorenzo, Leo. Quick at diagnosing the issue and recommending the fix!

Am
Review №70

Lorenzo and Kaela are very professional and always go the extra mile for great customer service.

La
Review №71

Great customer service, timely responses and always very helpful.

Ch
Review №72

Quick/detailed estimate - work completed right on time - another great experience with Telco Data - thanks Layne & Team!

Ca
Review №73

Whatever my phone needs may be, the team at Telco Data always come through for me. They are dependable and provide superior service every time. Thank you

D
Review №74

Great customer service! They provided us with equipment that went beyond meeting our current needs to solutions for our future needs!

Ke
Review №75

Telco Data has supported Family Eldercare with tremendous customer service and has always worked with us in support of our mission. I highly recommend them as your phone provider.

Gr
Review №76

Fast, friendly, honest and cost effective. Will definitely use them again.

Je
Review №77

Telco installed our new phone system about a month ago and everything has been flawless. Thank you to Layne and the entire team!

Te
Review №78

Telco Data techs Joe and Cory did an amazing, efficient, and professional job. We highly recommend them!

Ja
Review №79

Telco has always been great for our business needs. They are super fast and are always friendly and professional!

IL
Review №80

A note to the owner: Hi Stacey, I just wanted to reach out and let you know how great Leo Chavez was today (and this week) with our recent PRI cutover.He was patient and made sure we had everything in order before cutting us loose.He also speaks in layman’s terms (which helps a lot of us non-telecom people out) and answered all of my questions quickly. Thanks again for your service! Have a good day!

Hu
Review №81

Telco Data is a breath of fresh air in an ocean of mediocrity. The communications and work performed displayed professionalism that I thought was lost in todays workforce.

Do
Review №82

This company was wonderful from beginning to end. We were having many phone difficulties that no one could figure out for us. We tried everything from our telephone company to electricians. Finally, someone referred us to Telco Data. The phone was immediately answered by a live being (not a recording)! The tech was scheduled out for the very next day and arrived only after calling us first. Lorenzo was fantastic and went above and beyond to make sure everything was up and running before he left. He even cleaned up many of our old wires and the mess that was created by all of the companies we had out to fix the problem that couldnt actually fix it.Thank you for your help Telco Data! We will most definitely use you again as well as recommend you in the future!

Pa
Review №83

Telco Data is an outstanding company.I have worked with many cabling companies and they far outshine others. They are customer focused and provide excellent customer service.They can provide cabling, premise based NEC phone systems, hosted phone systems, soft phones etc and even shop your current telecom providers to see if you can get savings to apply towards a new equipment purchase.The owner Stacy Tallent is great at being upfront and presenting all the options and making sure you have all the facts so you can make an educated decision.Stacy walks you thru all aspects of the deal and his technicians are the best guys I have worked with in Austin.They do what they say they are going to do and they do it correct the first time.They stand by their word and want to help solve problems by providing solutions. What more could you ask for?Oh yeah they are very reasonably priced and Stacy is willing to work around creative or constrained budgets thru financing options or other deals in house to make Telco Data a one stop shop.

Re
Review №84

Excellent service. Have used them for many years.

Information
51 Photos
84 Comments
5 Rating
  • Address:11602 Jollyville Rd, Austin, TX 78759, United States
  • Site:https://www.telco-data.com/
  • Phone:+1 512-977-0505
Categories
  • Computer consultant
  • Cable company
  • Telecommunications contractor
  • Computer service
  • Fiber optic products supplier
  • Telecommunications equipment supplier
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
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