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The Steam Team
202 Nueces St UNIT 1707, Austin, TX 78701, United States
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Am
Review β„–1

They are on it! My rugs look brand new! The staff was absolutely amazing in helping me with my rugs. They even helped place them perfectly, taking a lot of time and effort to make sure they looked perfect. πŸ‘πŸΌπŸ˜

Da
Review β„–2

Love using this cleaning company. They do an awesome job!

Co
Review β„–3

Too dark in the place and the food was ok

J
Review β„–4

Mike did a fantastic job! The faucet in the apartment was unusually small and he worked and worked to make the hoses fit properly. He even made a trip back to the office to get more hoses so he could access the water from the outside. He gave me the option to reschedule but I needed carpet cleaned that day. So he went above and beyond to get my carpets cleaned. He made it work and they looked amazing!

J
Review β„–5

We have been using The Steam Team for several years and have always been so pleased with the results. They are always prompt, professional, polite trustworthy and do an excellent job on my area rugs and upholstery. Anthony Brown is the technician we have had do our cleaning and he did an amazing job of my carpets and chairs which have been run over by both kids and dogs over the past year. I’ve used other companies in the past but The Steam Team is by far the best! You’ve got our business, hands down! Thank you! C & J Nelson

JA
Review β„–6

My experience was fantastic. Very attentive to detail, on time, courteous. And I like supporting the local folks. Ive used them multiple times and am never disappointed. I like that they do multiple types of floors and take the time to put the things on your shoes to keep from tracking stuff in. Thats a little thing but important to us.

Na
Review β„–7

Our experience with Steam Team was great all around! We received prompt responses to our questions and request for a quote and Ronnie was awesome! He was not only polite and thorough but provided guidance/recommendations without being pushy. We will definitely be using The Steam Team again and recommend them!

Da
Review β„–8

Steam Team responded same day to remediate our flooded downstairs hardwood floors and carpet. They are friendly and extremely professional. Daniel and crew were organized and did a fantastic job. We were kept updated every step of the way. I strongly recommend Steam Team for your remediation requirements.

Je
Review β„–9

I’m really happy with the service I received from Mike at The Steam Team. He made 20+ year old carpet look practically brand new and our white kitchen tile is so shiny! The grout in the kitchen had never been cleaned and it looks amazing. Mike arrived early and explained everything to me. He gave me options in terms of additional services (such as grout sealing) and provided me what the cost would be. He arrived around 1:20 and was done with 3 bedrooms, office, stairs and landing, kitchen and bath by about 4pm.

St
Review β„–10

I have been using The Steam Team now for close to 7 years and could not be any happier with the service and quality of work that they have provided for me. It is extremely apparent that Roman is an amazing asset to the company and the team! I always ask for him by name! Hes almost become just a part of my family!! THANK YOU ROMAN and nothing but success to The Steam Team family!

Lo
Review β„–11

The staff worked my request into their busy schedule. The technician arrived on time and was very courteous. He did a great job removing a stain from one of our conference room chairs. Very happy with the service we received. Highly recommend!!

Ke
Review β„–12

Had a great experience. They worked quick to resolve my leak damage and assisted with bringing in the team and tools to get me back to where I was.Leaving more feedback, I had a second reason to call on these guys unfortunately, but they were so quick and helped with my leak issues fast! Hope to never β€œhave” to call but grateful for my overall experience and for their quick attention in getting everything resolved for me.

Ri
Review β„–13

Water, water, everywhere .... Things are never pleasant when you need Mitigation Services. However, I must say that dealing with Tim has been the most pleasant part of the experience. He arrived very quickly and did a through professional job. I hope that I never NEED those services again. However, if I do, I will certainly call on them again. And I recommend them to everyone in their service area.

Sc
Review β„–14

Roman cleaned and treated my carpet today. You know that funky odor you can get even after opening all the windows? Its gone. Roman is awesome and for the entire house it cost about $250. Plus the equipment and chemicals work and Roman explained the process. Ive used TST 2x year for over 8 years - great people and I think the price is fair for a 1500 square foot house in South Austin

Ti
Review β„–15

Made appointment to get carpets cleaned. Mike showed up on-time. Mike was thorough in answering my questions and reviewing our carpet cleaning needs. Mike did an excellent job on the carpets! I will be requesting him for our next appointment coming soon for a different house. Weve used the Steam team several times over the past 8 years and had a good experience each time we used them.

Mi
Review β„–16

Had a wonderful experience today getting my carpets cleaned by Roman and Trevor at The Steam Team. They could not have been more courteous and professional and the results are phenomenal! The very soiled carpets look like new! Thank you so much!

Mi
Review β„–17

Ive steam cleaned our carpets on my own with a rental machine and been satisfied with the results but they dont come close to the work that Anthony did with Steam Team. The carpets look amazing and the tile he cleaned looks like it did when we first built the house! I would highly recommend using Steam Clean for your cleaning needs and would work with Anthony anytime.

De
Review β„–18

The scheduler was very helpful and professional, dont recall her name though. Brian and his tech were late (but this is Austin and the appointment was around rush hour afterall). These two guys did an amazing job, I honestly didnt expect the stains from 4 pets and 2 years of neglect to come up clean, but they did! YMMV though, not every situation is the same. Will definitely hire the Steam Team again!

Ka
Review β„–19

Roman and the Steam Team were great as always. On time and quick! Got the dust from our bathroom remodel out of our couch and carpet and looks good as new!

Ka
Review β„–20

Mario, Senior Cleaning Specialist, was so knowledgeable and professional! We had two beautiful Lazy Boy recliners that really needed cleaned, along with some carpet and the kitchen floor area. Our Toy Hauler RV smells so fresh, everything sparkles. Be sure to ask for Mario Garcia, you won’t be disappointed

Ku
Review β„–21

Very professional and helpful people.They went the extra mile to make the process as smooth as possible.I highly recommend the Steam Team and would not hesitate to use them again.KV - Austin

Ka
Review β„–22

The team that worked with us on our pack out and pack in were professional and courteous. They took a lot of care in ensuring our furniture and items were returned to us in exactly the same condition. They offered to unpack and take away all of the paper and boxes. They placed our furniture back where it was and did a very good job overall.

Er
Review β„–23

I have a crazy old dog that makes spots his. The Steam Team just gave me my home back! Amazing work, very professional. I am so pleased!

Sh
Review β„–24

I have used The Steam Team for several years and am pleased with their services. Anthony is one of my favorites! He does excellent work and is very professional.

Tr
Review β„–25

Tim Porch was my point person with the Steam Team. He was very quick to respond to our needs. We had a leak coming in from our home’s roof. We had equipment setup to start drying the water within a few hours of reporting the problem. Great job all around by this company, but appreciate Tim’s professionalism and quick response to a stressful situation.

Za
Review β„–26

Very polite and expedient. They gave a 4 hour window for arrival, and arrived promptly at the beginning of that window, with a call 20 minutes in advance. Im entirely satisfied with their work.

Da
Review β„–27

Our experience with the Steam Team has been extraordinary. Andy was a pleasure to work with . He explained, not only in detail, but in laymans terms so it was easily understandable throughout the process. I would definitely recommend the Steam Team.

Em
Review β„–28

Shon was punctual, did a fantastic job with the carpet, and was great with my dog. The whole team was responsive and maintained great communicated. I would certainly use them again!

Ky
Review β„–29

Roman and Jonathan worked with my situation and made the best of it, and did it quickly. Their speed did not diminish the quality of their work at all. They arrived on time and ready to go. 10/10.

Ma
Review β„–30

Excellent Service from Steam Team! They knew their products well and clean my home Carpets and Tiles. With two pets at home they clean carpets like new and smell awesome. Reliable, Professional and courteous staff. I am amazed and can vouch their services. Thank you Steam Team.

Me
Review β„–31

We are very pleased with how our carpets looked after Mario from The Steam Team worked his magic! Excellent customer service. Highly recommend!

Ca
Review β„–32

I have been using the Steam Team for about 15 years! I use them both personally, and for our many real estate clients. They are always prompt, thorough, and a pleasure to work with! I will never use anyone else!

Ma
Review β„–33

Today a team member performed outstanding carpet steam cleaning beyond my expectations. I highly recommend The Steam Team... I give professional job done by technician and Steam Team a 5 star !! Thank You!!

Ol
Review β„–34

Anthony came and cleaned my tiles today. They look so great! Anthony was a skilled technician who answered all of my questions with professionalism and a smile. Thanks!

Sa
Review β„–35

Great Service. Steamed the carpet and cleaned areas my apartment cleaners left behind. Will definitely use their service again.

Na
Review β„–36

Mario with The Steam Team did an amazing job! He was efficient, effective, courteous, and very knowledgeable. I would use his services 100% for all my carpet cleaning needs!

De
Review β„–37

Mario was very efficient and pleasure to meet.He did a great job as expected. I will have them back again at summer’s end.Thanks Steam Team

Ja
Review β„–38

Jeremy was friendly and conscientious. He explained the process and then went on with the job. Am very pleased with the work done. Would recommend him any time.JvH

We
Review β„–39

Rich Wisner with The Steam Team has always been there when Me or my customers have needed help. I would and will continue to recommend Rich and The Steam Team without hesitation to anyone and everyone that I can.They are fast friendly and most importantly dependable!!

Ve
Review β„–40

Roman was great. We requested a dryer vent cleaning however after testing, Roman discovered that this was not necessary. We are thankful for the honesty and integrity that Roman and The Steam Team has showed us.

Ke
Review β„–41

Thank you Anthony and the Steam Team for helping us take care of one of our Let Kelly clients. We greatly appreciate the professional communication and work done. Thanks!

Jo
Review β„–42

Great service. Our service provider was Shawn and he was super friendly and went above the call of duty to help make things go well and handle special requests. Thanks a million!

Jo
Review β„–43

What a pro! Roman and the Steam Team guys were great from making the appointment through job completion. My 10yr old carpet looks new again. Thanks guys!

Mi
Review β„–44

I will always use The Steam Team because they have been so wonderful every time, for every need. They are dependable, do a great job and mostly, I feel I can trust them because they always deliver.

Le
Review β„–45

The Steam Team service exceeded my expectations. The team was friendly, knowledgeable and dedicated to getting tough stains out of my couches. Affordable and friendly local business.

Ho
Review β„–46

Excellent service. Brian was personable and professional. Worked very quickly and did a great job. I highly recommend this company.

Mi
Review β„–47

Great Service. Highly Recommend.

Sa
Review β„–48

Always a pleasure doing business with such a customer-service-focused company! Exactly what you need, no up-selling, no hassle - quick scheduling, always prompt, professional, and they get the job done right the first time.

AD
Review β„–49

Ramon was not only professional, but quick. I was very impressed with him and this company. I will be asking for him when I need this kind of service in the future.

Ch
Review β„–50

They were really great! Every member of the team was kind and helpful during a huge crisis. I would absolutely recommend them to anyone.

L
Review β„–51

Wow! Truly the best service! We just moved in and this gentleman was a true lifesaver for cleaning and vacuuming our upholstered pieces. He was very prompt, courteous, professional and quick!

Em
Review β„–52

We had a great experience! Shon was very nice and helpful. They did a great job!

Am
Review β„–53

I needed one bedroom cleaned fast so they were able to schedule me the next day.Perfect timing on arrival. Shon was very courteous and knowledgeable. I was concerned about a few large stains, but they came right out. THANK YOU! I would definitely recommend TST.

Mi
Review β„–54

Our aircondioner decided to leak in the attic. We only found out, when the ceiling fell in. We were referred to The Steam Team by a family member. Once we called, we were assured that they would take care of it, and that someone would be out quickly. Daniel was our service adjuster who came to insure us and inspect the damage. He had pointed out that the leak had been going for some time and pointed out mold growth. He tested all areas affected as well as some possibly. Once we gave him the go, they sent people to take care of everything quicker then Ive seen in some time. They worked efficiently and effectively. They looked professional and were very polite. No doubt in my mind Id call them immediately should an unfortunate event, such as this, occur again.The Kyle FamilyPflugerville

Ch
Review β„–55

Anthony of Steam Team arrived promptly and was both professional and knowledgable. He inspected the tile floor and told me what I could expect from a cleaning. He left the floor clean and dry.

Bi
Review β„–56

I originally booked with another company because The Steam Team was booked until next week. Brand X showed up, without a call on the way as arranged, and immediately began telling me that the carpet was really old and I wouldnt be happy with the results. Said he couldnt do the job right then because there was too much debris on the carpet. Took me under 5 minutes and was carried in one hand. Rubber bands and such. Then more talk about what bad shape the carpet was in. So I told Brand X, Your right. I should replace it. Thanks for coming.Called Steam Team again, hoping there had been a cancellation and got lucky. Got my On the way call. Tech was friendly and positive. Threw in an extra that I expected to pay for, and absolutely exceeded expectations in every way. Carpet looks way better than I thought it would and will make another lease. Maybe 2. They cost more than Brand X, but well worth it!

Ke
Review β„–57

My carpet and rug looks great! The Steam Team always does a great job for me! Jonathan was great to work with!

Ke
Review β„–58

On time. Courteous. Extremely helpful and thorough. Wont use anyone else.

An
Review β„–59

Robert was professional, arrived on time and did a great job! I am very pleased and will definitely call The Steam Team next time.

Al
Review β„–60

Shon has come to clean my carpets twice this year, and both times he’s been exceptional, professional, and SO kind! I will request him each time if possible! Thanks Steam Team!

Do
Review β„–61

Mario from the Steam team is such a good communicator- he is fast, and does a crystal clean job- my house always looks new when he is finished - I had my bedroom carpets and area rugs cleaned today and I am 150% satisfied!!!! Thanks Steam team and Mario!!!

Te
Review β„–62

Jeremy cleaned our carpets and was very efficient and professional. I would recommend the Steam Team for residential carpet cleaning.

Jo
Review β„–63

Very professional. Extremely prompt. Totally happy with their customer care. Thanks!

An
Review β„–64

Ronnie was very courteous and explained the process and pricing before he began.After successfully performing a cleaning on requested test area, he did exactly as he explained and my carpet looks like new.

Ma
Review β„–65

These guys do a great job; my carpets look new. Always prompt, courteous and professional.

ru
Review β„–66

Thanks for doing a great job on my tile and carpet cleaning. Will definitely use your services again.

Ap
Review β„–67

Ronnie and Darnell were on time, efficient, and my large rug and tiles look excellent! Thanks guys!

Da
Review β„–68

Ive worked with SteamTeam for multiple projects, but prior to this most recent, ive only had furniture and carpets cleaned. This was my first time using their remediation services, and I was quite satisfied. Tim was great, and gave me an honest assessment (even told me I could likely do the work myself, but I wanted to pay to have it done, so I went ahead with the work). I absolutely love a service provider that is truly representing the customers best interests, and not solely focused on the bottom line!He was very detailed about the damage incurred, and what was needed to dry wood, remove damaged drywall, insulation & baseboards. He was very timely in his updates, and kept me apprised of the progress throughout. SteamTeam also gave me updates along the way as the workers entered/exited the premises. I would definitely use them again (need some stuff cleaned soon :-) ), and I would also recommend them highly to others.

Sh
Review β„–69

Love these guys! Ive been using The Steam Team for atleast 10 years now and I cant imagine using anybody else! They are super reliable, trustworthy and, best of all, are experts at cleaning anything and everything in your home. I recommend them without reservation. I am one satisfied customer.

Je
Review β„–70

Technician was very friendly and carpet/rugs look fantastic! We have been using SteamTeam for years. Never had a bad experience.

Ma
Review β„–71

FANTASTIC service and amazing attention to detail. Thank you so much Shon! :)

Pa
Review β„–72

Anthony did a great job. Very pleased with his effort.

Ga
Review β„–73

The team at Steam Team delivers again. Customer service was first class from the initial scheduling call with Jay to the great service provided by the cleaning technician David M. I couldnt be happier with The Steam Team. Ie used them for water damage in the past too. I would highly recommend both for customer service and cleaning performance. Thanks to all.

Tr
Review β„–74

Great service! Thanks as always for helping me keep all upholstered furniture and carpet in superior condition!

Me
Review β„–75

Old Austin kindnes. Excellent and quick cleaning! Will recommend to friends

We
Review β„–76

The team is professional but friendly. They answered all of our questions and execute the assignment beautifully!

Ma
Review β„–77

Exceptional service from beginning to end. Treated everything with care, as if it were their own home.

Th
Review β„–78

Robert from the steam team was so friendly and really enjoys working for yall thank you so much!

Li
Review β„–79

I have used the Steam Team for the past several years and they are awesome! They have always done a fantastic job and provide great service!

Ad
Review β„–80

Great work that was done in a timely manner with attention paid to clean up afterwards.

Lo
Review β„–81

No reason to call anyone else! 100% THE BEST!!!STELLAR service and EPIC job. Boom!

Al
Review β„–82

Delightful technician, great service and fair pricing. Very satisfied with The Steam Team.

Cu
Review β„–83

Very pleasant professional technician. Pleased with my choice of services.

Sa
Review β„–84

Extremely nice people and the cleaning result is great. Will use again.

Ma
Review β„–85

Mario with The Steam Team did a fabulous job cleaning my tile floors- grout looks almost new!

Te
Review β„–86

Great work after my plumbing disaster . Tim and his cleanup team did a great job! Thanks guys!

Gl
Review β„–87

We’ve been using Steam Team for over 30years. They always arrive on timeAnd do an awesome job!

Ca
Review β„–88

Ruben was exactly on time & was so professional. My experience was awesome & I would certainly call him again.

De
Review β„–89

The Steam Team was awesome! They came out as soon as they were called and have been very professional through the process so far.

Lu
Review β„–90

Mario Garcia was personable, knowledgeable and great to worn with. Great company.

Ju
Review β„–91

Mario did a fabulous job on the carpets. They look new!!

M
Review β„–92

FIrst time customer for a sofa cleaning. Shon was on-time, efficient, courteous and knowledgable. Will use again.

Ja
Review β„–93

My wife and I recently had a very bad mishap with an aquarium in our house. Needless to say we had water EVERYWHERE. After calling steam team to come out and help us I will no longer be contacting anyone other than them in the future! Everything from the water removal, carpet cleaning to tile cleaning they fixed everything and did it very fast! I have never had a more a company actually show how much they care about their customers more than them! Thank you steam team for fixing my water damage!

Ti
Review β„–94

Good communication and very speedy and professional service. Thank you.

Co
Review β„–95

Wonderful service. I shouldve called them years ago!

Na
Review β„–96

This is our second service with Mario. Excellent!!

Al
Review β„–97

Service is prompt, they do a great job and very knowledgeable and kind!!!

Ta
Review β„–98

Anthony is the best! Thank you so much!

Em
Review β„–99

My apartment kitchen flooded after a rain storm, and Steam Team was called in to help with repairs. I came home to a mess. The hose that hooked up to the dehumidifier to drain in the sink leaked all over the floor, the crew left several personal items in my sink, the toilet seat was left up, other items were moved and not put back, and they left my apartment unlocked. Later, a team member barged into my apartment without knocking when they were called to remedy the hose leak. Completely, totally unprofessional and unacceptable.Update:The Steam Team came back to paint in the kitchen area, and AGAIN were completely unprofessional. Furniture was moved and not put back (which makes no sense considering none of it was in the area affected), pictures taken off the wall and left on the couch (why??), dust was EVERYWHERE, muddy footprints all over the floors, the shower curtain halfway unhooked (again, why??), toilet left full of urine, and to top it all off, they shut the door to the bathroom and so my cat could not access the litter box ALL DAY. I am uncomfortable in my own apartment now, and my apartment complex is going to continue to use the Steam Team for further repairs, and I am having to resort to taping the toilet shut and hoping nothing else is damaged or worse. If for some reason you decide to use this company, make sure someone is home and actively monitoring their work because they have zero respect for people’s homes.

We
Review β„–100

Perfect cleaning... perfect service!

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5 Rating
  • Address:202 Nueces St UNIT 1707, Austin, TX 78701, United States
  • Site:http://www.thesteamteam.com/?utm_source=GMBSocialClimb&utm_medium=TheSteamTeam
  • Phone:+1 512-451-8326
Categories
  • Carpet cleaning service
  • Air duct cleaning service
  • Water damage restoration service
  • Fire damage restoration service
  • Upholstery cleaning service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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