user
Southwest Insurance Center
3105 W Slaughter Ln, Austin, TX 78748, United States
Appearance

Comments
Ke
Review №1

Go to the carrier directly and dont use Southwest Insurance Center. They will require that you jump through hoops to make changes like removing or adding vehicles to your policy. We were with them for over 17 yrs and have seen the service drop drastically. We asked Shauncy to remove a vehicle we sold from our policy...she assured me that she did it, then I discovered we were still praying for it 6 months later. Fast forward to our new car and called asked to add our new car and was told she could only add it if I sent her extra info via email and was unable to do with simple phone call so I hung up called progressive directly and wow.... they had it added in less than 5 minutes with just a simple phone call and also saved me almost 300.00 on my annual policy. So cut out the middle man and dont waist your time with Southwest Insurance Center.

Ka
Review №2

I needed to cancel a policy because we sold the house. I left a voicemail after hours one day because my schedule is crazy. It is hard to call during business hours. Shawncy got everything I needed to me through email very quickly and we were able to handle everything online on my time which was AWESOME! I love when things get checked off my list quickly and quietly with little effort! Thank you for making it so easy, Shawncy!

Ke
Review №3

Ridiculously good customer service. Nicest people ever, but extremely competitive as well. When I got a USAA quote for what appeared to be much better rate, they walked me through the important converages that were missing from the USAA quote. It was missing Uninsured Motorist! No Texas driver should ever have a policy without it. Love these guys

Ke
Review №4

SWIC provides the type of personal service that only a business owner with a passion for quality customer service can provide! Philip and his team have been very helpful, professional, and responsive every time weve changed homes and vehicles. We appreciate their attention to detail, their advisement, and most of all, their willingness to help!

Th
Review №5

Southwest insurance is wonderful! They are friendly, very knowledgable, have great response time, and have been able to save my friends a lot of money on their insurance coverage. I highly recommend this company!

Me
Review №6

Southwest Insurance was able to save me quite a bit of money. Philip was helpful in answering my questions, and getting me the right insurance for my needs. I really appreciated his professionalism and knowledge. I would definitely reccoment Southwest Insurance to my friends and family!

Da
Review №7

Philip at Southwest Ins. is a true provisional with a great sense of humor he is not a stuffed shirt he really cares about you as a person not just an account. Do your self a favor and round up all your polices and let Phillip review them for you and get an honest assessment of your Insurance needs you could be over Insured and wasting money or under Insured and risking every thing you have worked so hard for.

Da
Review №8

SWIC has given me the best experience I’ve ever had with an insurance agency. Thanks for the outstanding service guys.

He
Review №9

I have worked with Southwest Insurance Center both professionally and personally. They are very efficient and have a friendly staff and excellent customer service! I highly recommend Southwest Insurance Center!

Ja
Review №10

Always a pleasure working with SWIC.

Ba
Review №11

Philip has saved my clients thousands of dollars. He even got an insurance company to refund overpayments they were charging one of my property owners. If you need insurance you need to call Philip!!

Information
1 Photos
11 Comments
5 Rating
  • Address:3105 W Slaughter Ln, Austin, TX 78748, United States
  • Site:http://www.swinsurance.com/
  • Phone:+1 512-280-6100
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations