user
ADESA Austin
2108 Ferguson Ln, Austin, TX 78754, United States
Appearance

Comments
Ju
Review №1

Friendly staff and well organized management team they won’t disappoint .

Ga
Review №2

I dont hate it I need a car with some keys in it that dont have to pay for if possible.

Ya
Review №3

Only reason why I am giving 5 stars is because SHARON is awesome & always helpful, where as the 2 other ladies there act like you’re not even there. Was waiting today for some work & a customer was literally standing there for 6 minutes until Sharon told him that the lady behind her can help him. Really need to start greeting customers & act more helpful!!

Ro
Review №4

The people I worked for are the best!!!!plus a good place to eat a quick & delicious taco!Fun too, love to listen to the auctioneer talk!

Ca
Review №5

I didnt even buy anything from this place, I was just the customer who left something of value in his car and called to see if they could possibly find it for me. The first lady (no name) I spoke to was very unwilling to help me at all, but then Jacqueline M. took over and went the real extra mile to search for the car for over an hour to see if she could rescue my item from it. I was so impressed! Not only was she communicative and professional, she also heard me out and understood my situation (even though it could be considered very insignificant), and it meant the world to me. I dont know the rest of the services from ADESA Austin, but I am so very impressed by the exemplary customer care I received. Thank you Jacqueline!

Ja
Review №6

Poor service rude lazy workers in the front office. Do your job.

mi
Review №7

Terrible service. My vehicle has been payed for and I call to pick it up and they have one person working who says that she can’t help. Terrible business ethics. Leaving my without my vehicle the whole weekend and hindering my ability to do everyday things like get to work, etc.

Ju
Review №8

Good customer services at the phone, Gates, very polite ,

Je
Review №9

Great customer service.

Ch
Review №10

Dropping off a lease return vehicle

Xx
Review №11

Awful. Jest want to let every one no Maichal is one of there staffs manager I was trying to talk with here she is so disrespectful Never encountered anyone so disrespectful and rude

Ch
Review №12

I went with a friend of mine who has a dealer license.. This place has very nice cars & the people here are respectful , i learned a lot about bidding & what its like to buy a car from a dealers view....

Ba
Review №13

Another very well-run auto auction facility, ADESA has a huge selection of vehicles to bid on every Tuesday morning. A very clean and orderly facility, clean restrooms, and comfortable seating areas make ADESA a dealers dreams come true.

Er
Review №14

Nice people here, very helpful.

Ti
Review №15

The gm..well call him Rich has single handedly ran this auction into the ground. He is too worried about the cosmetics of the company that he neglects those that make it all possible. He loses accounts, personnel, and respect on a regular basis...Go back to the valley..he only hires women underlings based on his insecurity of other dominant males...i pray he leaves and they bring in more of a people gm that understands his clients and not trys to save money at the expense of the dealers that pay the employees salary

St
Review №16

Only one guy was helpful in not finding our car. Several employees were just standing around gossiping, clearly not working. I didnt know this place existed amd from my experience I wouldnt recommend business with Adesa Austin.

Ja
Review №17

Be nice if they would answer their phone for clients.

Ja
Review №18

Its a good place to get a good car

Ca
Review №19

Wonderful car auction. The people that work there are very helpful and concerned.

Jo
Review №20

This is a Dealer-Only Auto Auction house and it is fairly large. They run 6 lanes of cars at the same time. It is not open to the general public.Confused by previous posts. Only Dealers pick up cars here after an auction purchase or if car failed to sell. Why would a Dealer send a car to auction with money in it? They want the car to sell, not come back!Any personal items would have been removed at the Dealership or during Intake/Clean&Detail. There are times when change may be left in a car but I doubt any real money was in the car at pickup or even if the poster was a Dealer.

Ra
Review №21

One of the best Auctions to deal with.

Gi
Review №22

This place stole $180 out of my truck!! The guys name was Lucas and after I gave him my key he pulled my truck up and the sat there for awhile before bringing it to me to get my things. When I was finally able to look in it my money was gone !! He even made a point of telling me that he had to pull it into the auction area garage because theres cameras in there. But I guess thats why he took so long in the parkinglot where there werent any cameras to see him stealing my money !! Of course no one cares and just assumes Im lying . I guess they think everyone is as dishonest as their employees ..

Da
Review №23

Great place to Network for cars. Need Dealers License boo.

Mi
Review №24

Place sucks

AD
Review №25

Great Prices, Great People, and Excellent Customer Service!!

Co
Review №26

Step your game up yall! They need to take a lesson from First Texas Honda on how to put on an auction.

B
Review №27

It small and easy to get cars.

Ma
Review №28

Not to happy with them. I called before i went there to see how much i had to pay and when i got there they told a different price

Jo
Review №29

This is a good place nice people and all

Pa
Review №30

Good experience.love it

To
Review №31

Very good place

Ja
Review №32

If I was a dealer, looking for auction sales, this would be my number 1

ra
Review №33

Great customer service

Ri
Review №34

People nice there.

E&
Review №35

THE BEST AUCTION IN TEXAS

al
Review №36

This place is not open to the public. Car auction for dealerships.

Gu
Review №37

Very clean and organized

Mo
Review №38

Lately the car are going up more than normal

Ri
Review №39

I work there

Dr
Review №40

Great cars and prices!!!

Do
Review №41

Long wait...very rude.

me
Review №42

I am a driver for them.

Ke
Review №43

Dirty and dusty place

La
Review №44

Love it

Do
Review №45

All types of cars.

Br
Review №46

Love it

An
Review №47

Cheap auto auction

Er
Review №48

Friendly staff

Ch
Review №49

Excellent prices

Os
Review №50

Very good cars

Fr
Review №51

Good Cars, Excellent Attention

Ch
Review №52

Ghood Fholkz 2 Work 4!

ju
Review №53

Good service to. Client

Review №54

Excellent

Information
100 Photos
54 Comments
4.2 Rating
  • Address:2108 Ferguson Ln, Austin, TX 78754, United States
  • Site:http://www.adesa.com/Austin
  • Phone:+1 512-873-4000
Categories
  • Auction house
  • Auto auction
  • Business to business service
Working hours
  • Monday:Closed
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:Closed
Similar organizations