Zach came by this morning and had bookshelves and a new light fixture perfectly installed in less than 90 minutes. Super friendly and professional. We’re so happy to have a go-to service to call instead of rooting around for references for different tradespeople.

We’ve been PreFix customers for over a year now and are huge fans! They’ve done an outstanding job with all of our home repair and handy person requests especially our home manager, Sergio. Not only is Sergio very professional, friendly and great at what he does but he is also extremely knowledgeable!A few months ago, we had to have a plumber come out to help resolve a larger issue. Sergio troubleshooted the issue, fixed as much as he could, and then Prefix coordinated a plumber to come out on the same day. It was seamless and stress free experience for a stressful plumbing issue.As a first time homeowner, knowing that we can contact Prefix for home maintenance or repairs, relieves our stress and anxiety!I can’t recommend them enough!!

Our first visit today from Sergio was just beyond excellent. He was very straightforward and clear about services, options, pricing, and processes. The work he did for us today was fast but thorough, and his explanations of what he did and what other options we might have made us secure in our choice of PreFix and confident that we can trust Sergio and PreFix in general to handle our maintenance needs in the most efficient and effective way possible. We couldnt be happier about our decision to use the services of Pre-Fix.

🌺🌸Oh my! This is simply awesome! Sergio came and took care of all my household maintenance and service and in 3 hours accomplished so much- cleaning the tub, sink drains. Fixed locks, fixed the shower-heads, installed my kitchen lights andto add the 💦 hose holder for front yard and loving my dog Chanel plus friendly with family. He is simply fabulous! Thanks to Pre- fix team. He is the best and they are superb! 🌸🌺🙏🏻Blessed I am for such modest human around me and my family. Especially they all appreciated Sergio!

I signed up for PreFix a couple of weeks ago, and its been amazing. My home manager is Sergio, whose emphasis on customer service and excellent handyman skills made my day! Its such a relief to have these little things around the house taken care of. The in-house carpenter, Phil, is able to repair my fence, rather than replace it, which is such a relief to me! Both these guys are knowledgeable, and have great hearts, which makes Prefix the kind of business that you want to engage with. Its wonderful to have one place to turn to for all my home-related needs. I cant wait for my bi-annual service call next week! Thanks PreFix!

I just started my contract with Prefix. They are affordable, polite, knowledgeable and professional. They sent Sergio Masaya to my home to do repairs. He fixed 5 things in about 1.5 hours including a loose leaky sink, a doorbell that would not ring, and a door that would not shut. He also provided a little home fixit sage advice. I highly recommend!!!

I’ve used Prefix for years and they are amazing - they take all the frustration of getting home repairs and maintenance off my plate, it’s such a relief to have them there. Most recently, I had a washing machine repair at a rental property. Sergio got me updates quickly, cost estimates and even completed the repair more quickly than estimated! Cannot recommend them enough!

It’s great having PreFix take care of our house. No matter what the problem is they can handle it. I’m saving a lot of money by using them and they are always there to help. Sergio has been super! He goes the extra mile to make sure we are taken care of. I sleep better at night knowing PreFix is on the job.

Sergio and PreFix are great! Hes been taking care of our home for some time now. Hes talented, experienced, and very friendly. Im grateful for his help!

PreFix team is responsive to my requests and asks. Their phone line is easy to get through, and their email responses are fast. Their complimentary preventative maintenance is very helpful. I recommend giving them a try!

I love this service!!!!! Good price -great folks. Shoutout to Sergio for his professionalism and dedication to doing my job well and completely. And Joey too! Recommend to anyone who is tired of no-shows and shabby repairs!

Started off great. Responsive and easy and first maintenance was a pleasure. Then they went downhill. Several emails and calls to schedule the followup repairs went unanswered before we finally got a response. Our home manager appears to no longer be with the company and I have no idea who our new one is. Followup repairs were finally started by a gentleman who was nice enough but clearly didn’t know what he was doing. He didn’t finish and was supposed to return within 7-10 days. That was in early February. It is now late April and we still haven’t heard. Once again I am chasing them down. I so wanted this to be everything they promised but it seems to be just another unreliable service whose monthly charges continue to increase while their customer experience goes downhill.

Sergio helped to correct an issue with a window in my home this morning. I am a long time PreFix customer and found Sergio to be very helpful, competent and efficient. I appreciate his responsiveness and helpfulness.

Jason just came to do my first maintenance service. Wow! Great! Highly recommend.

Really awesome experience, professional staff, great quality, showed up on time, and finished early!

Ive been with PreFix for quite a while now, and its wonderful. Every PreFix person who has worked at my house - putting up blinds, fixing plumbing problems, installing ceiling fans and lights, putting furniture together, doing maintenance checks, and more - has been excellent. Knowing that I can trust PreFix to help with the never-ending problems that pop up with my older house, at a reasonable and consistent cost, has given me great peace of mind. And I want to thank Sergio, who came to my house late on a Friday afternoon to fix a plumbing problem that turned out to be a cascade of problems involving aging pipes and fixtures. He told me he was staying until he fixed it all for me, and he did.

I should have signed up for this brilliant service when I first saw it. Trust me, these guys are top notch. See my Yelp and Facebook reviews. I am so excited to have found them, telling everyone. Im sending in my whole to do list today!

Our experience:As new home owners we thought this would be a smart decision to learn about how to better take care of your house.The technician we met was nice-enough, but by his own admission he was still in training. Thats fine for a first intro visit, but when it came time to actually servicing the house it was still only the trainee with no supervisor. He wasnt able to even change the filter in our refrigerator and instead left a pool of water on our kitchen floor that he and I had to clean up for the remainder of the visit.Since his supervisor didnt want to come to our house either (Friday at 3pm so he was done for the week, I guess) the trainee just left without actually servicing the house. Promised to come back, but after a few weeks we decided to cancel.If this was the end of our experience I wouldnt be leaving a review. Things can be a bad fit and you can still move on amicably.BUT when we cancel our service and you continue to charge our credit card thats a different story. First time, I let it slide, but you clearly are not actually closing out the account and are trying to charge our card without me noticing.All in all, very shady experience. Wouldnt recommend to anyone.

Sergio replaced my kitchen faucet with no issues! He was very professional and punctual. I’m very impressed with the all customer service. Prefix is a homeowners dream.

Pre-fix has been maintaining my home over the last year. I am very pleased with their services. Chase came to the house today to make some repairs. He went over and above to answer my questions and to make sure that all my concerns were addressed to my satisfaction. He was very professional and knowledgeable. Thank you prefix!

I have been using prefix for almost an year now and they are excellent to work with. I highly recommend prefix to anyone who wants to be hands off in home maintenance.

We love Prefix! It makes landlording so much simpler! We make full use of the semi-annual maintenance and the on-demand repairs. Our rental property was built in 1971 and has TONS of honey-dos that we’ve “been meaning to get to.” Well for $40/hr, Prefix is getting them done 👏👏👏 Plus the monthly fee covers all the regular maintenance stuff that you feel like you should do, but probably don’t ever do — service the AC, clean refrigerator coils, etc. Sergio is the best technician!

Sergio not only fixed my broken dryer, he IMPROVED it! He made sure the problem that had occurred would never happen again. And he was punctual, efficient and so very nice! Thank you, Sergio!!😃

Our first experience with Prefix has been exceptional! Sergio turned up on time with a warm smile and professional nature. In the 2 hours he was here he fixed our leaking toilet, installed some under cabinet lighting, patched several holes and cracks in our walls and fixed our microwave! We really love Prefix already and were looking forward to their next visit.

Again-- another amazing save by this local team of professional and polite repair-people, PreFix.I have been a Prefix client for a while now and I am always impressed with how quickly, effectively, professionally and politely they come to my home and help me with the current disaster.Sergio came out today -- a day early because he was in the neighborhood and resolved my kitchen disposal issue. He came in, assessed and repaired the problem. He was very polite and fixed everything quickly. I am so very grateful!

Have been working with PreFix for about 2 months now. Has been such a wonderful experience. Its nice to establish a relationship with one person who will be visiting your home to sort out a myriad of issues. Travis has been prompt, professional, and has gone above and beyond to make sure whatever issue comes up is handled to the best of his ability.If something is beyond their scope of work, they organize a specialist to finish the job. Saves me time and energy tracking down the right specialist for individual small projects.So far, highly recommend. Thanks Prefix and thanks for everything youve done so far Travis!

Sergio is the best! He is kind, thorough, and efficient! He has now come 3 times to fix things around our home and every time has been such a wonderful experience. I would recommend pre-fix, and see if you can get Sergio--he for real is the best!

I just started using Pre Fix for two properties and couldnt be more pleased. Their technicians are prompt, friendly, knowledgeable and went above and beyond to handle some repairs not on the list. Id highly recommend them.

Sergio with PreFix is awesome! He always goes above and beyond with the maintenance issues that he attends to at my house! Highly recommend. Thank you Sergio!

I really can’t say enough good things about my experience with Prefix and in particular our experience with Aaron! To begin Aaron first came to check out our newly bought home, changed all the filters and helped us with some questions we’ve had. So far we’ve asked him to come out about once a month since then to work on electrical projects amongst many other small things and he’s done them amazingly. I’ve probably saved hundreds of dollars if I would have had to gotten an electrician or pay other specialists. He even recently helped save our furniture piece that we thought we had to replace. Being a new mom (that works full time) in a new home he’s truly been a life savor and we enjoy when he comes over to work on things.

We are so pleased with Sergio! He is fast, friendly, and knows his stuff! We had the service then took a break when our budget demanded it, but we missed it and are now convinced that the monthly costs pay for themselves and help extend the life of our appliances. Thank you, Sergio!

Our shower handle went out this morning and water was pouring from the spout with no chance of stopping on its own. My husband and I even tried to use a wrench to tweak it... to no avail. We live in North Austin and especially with the recent winter storm plumbers and supplies have been scarce. I was worried we would have to turn off our water until tomorrow, waiting for the first available plumber but thank goodness for PreFix! They managed to come SAMEDAY within and hour of us calling! Initially they said they wouldnt be able to send someone out until tomorrow but they underpromised and over delivered!Our rep Zack was awesome! He was friendly, professional and went above and beyond to fix our issue. He even went to the store to look for the necessary parts to fix the issue. He was very personable and became friends with all of the cats in the house haha! We would absolutely recommend this companys services!

Weve had Pre-Fix for our home about three years and it is very reassuring to have experts one can call on a moments notice. They have done many jobs at the house--weather stripping, replacing grout, fixing dishwasher gasket, recommending house painters, recommending tile repair folks. Weve always been happy with those results. Sergio is our new home manager and was quick to fix our washing machine when another tech inadvertently broke the timing mechanism when doing routine maintenance. Pre-Fix took responsibility, Wayne came immediately to investigate on a weekend, and then Sergio came on a holiday to begin the repair. He communicated clearly throughout the process, and even fixed our dryer handle-which had been broken since before we moved into the home--in the process. No one in my family is skilled at home repair and we are grateful for this service!

I heard about PreFix by getting an advertisement mailer. I went to the website to check what they were all about and was amazed at the concept and business plan. After the introduction call from Dean, I signed up the same day.My first job for them was to replace a faulty Garbage disposal and all the pvc piping under my sink. I was able to get an appointment in less than week. Sergio did a super job and completed it all in less than 2 hours. I will never go back to one of the so called expert home repair companies Ive used over the years. I would have paid more than double the price for the same job if not for PreFix. I would recommend PreFix to anyone. Just check out their website at prefixinc.com to know what they offer.

I would like to thank PreFix during this winter storm. They found us a plumber that found our leak within minutes and capped off the leak so that we could have water back in our home.Also, they sent Rodney to our home to repair a lingering water pressure problem in our Kitchen sink. He took care of this problem like he was a family member. So courteous and prompt. We so appreciate him and PreFix.

Yesterday PreFix quickly diagnosed and repaired an electrical malfunction, replaced an aging GFCI outlet, left the work area clean and neat, and displayed courtesy and commitment to electrical safety and COVID-19 hygiene measures. And the cost for labor and materials was very reasonable.

I would like to thank PreFix and let their customers know what type of company they are. During the Covid 19 they were looking to protect their employees and customers by purchasing and wearing masks. There are plenty of people at this time making masks for profit. They however purchased from me knowing that when they bought one they were guaranteed that I would match the number they bought with an equal donation or exceed it. Thanks to PreFix I was not only able to match but exceed that donation. Today I donated to a crisis center in my town 20 masks. They were operating with zero and today are covered. I have also donated to a few elderly and handicapped because of them. It matters to this company to do the right thing to not only staff and customers but to their community as well even when they think no one will know. This is a company that truly cares. So on behalf of the joy youve given me in presenting these unexpected gifts to so many thank you PreFix on behalf of all you helped. I wish you much success!

I dont know how I was ever a homeowner before PreFix! The twice-a-year home maintenance check ups give me such peace of mind that Im doing everything I can to keep my home in good shape. I have had several service calls as well, and the team members are knowledgeable, prompt, efficient, and service-oriented. They have helped me become aware of issues I didnt know I had, and they quickly resolve the ones I do. If they dont immediately know how to solve a problem, they actually do the research and get back to you - no need to hunt them down like other home maintenance providers. I am so grateful to be a PreFix customer! The monthly fee is nominal and honestly a no-brainer for everything we get.

I am a realtor who has always (over) paid for a home warranty and encouraged my clients to do the same, until this year. The two seasonal preventative maintenances with PreFix are ideal to keep your home in tip-top shape. The services included in the preventative maintenance often go overlooked for years (hello blowing out your dryer vents) and then usually pop up on home inspections when you go to sell. This is a great way to put basic, inconvenient home maintenance on autopilot. The water and air filters they change for you and are included, and essentially pay for PreFix for the year.Prefix is not only an incredible value, but the maintenance technicians are highly professional and knowledgable - Wayne was awesome when he came to our home. He was an excellent consultant on how to maintain the nuances of our home and balanced premium service with COVID restrictions excellently. Thanks Wayne!

I love having Prefix take care of the maintenance of my home. I could do it, but I would rather spend my time elsewhere. My rep has also knocked out several little projects that I just never would have gotten around to. I also really love how they will refer you to a professional like a plumber if you need one. They have never steered me wrong.

I am a fairly new subscriber and so far PreFix has been amazing. I had a non emergency problem that happened over a holiday weekend and my home manager contacted me on a Sunday to discuss and I really felt like he had a sense of ownership over my issue. Which was AMAZING! Truly I feel like I do not have to worry about too much anymore because of this service. Shout out to Chase!! He is amazing!!

I signed up in the fall of last year. I had the fall maintenance which was great, they cleaned out things I would not have even known to check. Recently we had some items that needed attention. I contacted them and our home manager Homer came over and repaired grout in a bathroom, fixed a window seal, fixed a bathroom vent and offered solutions for some doors that needed repair. I strongly recommend PreFix, it will be well worth your money and time.

As first-time homeowners, PreFix has been a tremendous help for us with matters large and small for several years now. Homer is an outstanding Home Manager and we have gotten great help as needed from other talented folks on their team, as well as referrals to recommended contractors for HVAC, plumbing and other fields. PreFix is an outstanding service, highly recommended.

Ive worked with Homer, Mathew, Tim, and others on the prefix crew. This company saves you tons of money finding small maintenance issues that can potentially turn into large headaches if not addressed. These guys are awesome!

Big fan of the Prefix team and their service. Cameron has been an awesome Home Manage. He seamlessly handled a cracked window from estimate, measurement, ordering to being available to oversee installation. Anytime Ive had questions or issues have come up, the team made it right. Glad to see theyre growing, would strongly recommend to friends/family in other cities!

Friendly people and quick service. Well worth the money

I love Prefix. Tremendous value. In the year we’ve been with them, they have caught many things that might have caused permanent damages to our home:

I didnt realize how many maintenance items I was not doing, until hiring PreFix. Its great to know theyre on top of it and I dont have to worry about my appliances/etc progressively going bad without me knowing.

I cannot say enough about PreFix! I am a realtor and find this an amazing tool to add to a house prior to listing it and a great add-on to ask for when representing a buyer! Finally a service that is proactive and not reactive! Way to go PreFix!

Prefix has been awesome! They keep the regular maintenance activities on track and deal with most problems before they even happen. We have been really happy with them.

Cannot say enough good things about Prefix. They own the maintenance of my home and they are crushing it. This is such a no-brainer of an investment. High probability this company gets big. Its one of those companies that everyone wants to hire after learning what they do. And Prefix is especially good for every marriage...

These guys couldnt be more AWESOME! They literally take the annoyance out of being a home owner so you can sit back & just enjoy your home...

I use these guys in my home and rental properties. They have been a huge time and money saver. I no longer have any deferred maintenance at home because I am too busy and my tenants get prompt service right away rather than having to wait for me to respond to their texts and emails. As an example, one of my tenants was not reporting issues for a while as she was busy, but when I got PreFix she had 5 things fixed in one afternoon which would have normally taken three different trade pros and twice as much time and money.

This is a brilliant concept and the PreFix team executes on it perfectly. They are professional, reliable, and knowledgeable.

4 months in, my wife and I are very pleased.

You dont own a 100yo house, it owns you. PreFix manages it all, charging way too little - but dont tell them. Thanks to the team, were going for 200 yo house.

This is the most awsome service. For $40 a month PreFix, Inc. takes care of everything that my house needs maintenance wise. They come buy twice a year and service you HVAC, drain your hot water heater and service washer, dryer, dishwasher, disposal, refrigerator. They supply and change all light bulbs, air filters and smoke alarm batteries. Anytime something goes wrong the are here to fix it. It is like have a repair man perpetually at the ready. They have regrouted my shower, reprogrammed the garage door opener and repaired my ice maker for an additional cost of $89. They make owning a home easy when it comes to maintenance and repair.