Rolled my truck they were awesome even when the police were not so kind or concerned i could have died so thanks guys

Thank you so much Tim & Doug for providing amazing service. I was in a horrible car accident & you guys were able to put my mind at ease. Friendly, Courteous, & Speedy service. A friendly smile & great customer service goes along way after an accident. This is a picture of my car...I had a horrible weekend...so thank you for being genuine amazing people after my accident.

Friendly and helpful. They take care of your care while its in their possession

I visited Hensons with a family member. Hensons provided great customer service and information that was needed. Their lot and office was organized.

Very nice guys. Took off the $30.

When I got my car back I had a screw in my tire the car was left on and the battery was dead and my wallet was taken out of the consul

Great service. The lady that answered the phone was very polite and the man that actually set up the tow was polite as well and the driver was awesome and professional. I will definitely recommend them in the future.

Not reliable. They need more wreckers or help.

Thanks for the help! Awesome service was on time and performed a quick clean hookup

My car was towed there for an accident and they stole all of my belongings out of the car bunch of crooks

Bad customer service

My car was stolen and involved in accident. Austell is about 2.5 hours from where I live. The first time I called and spoke to a nice gentleman gave me all my info. Today June 2, 2020 at. 3:50 Pm (even tho I’m an adult you know I’m youngish) I called back to reassure her I wasn’t going to have any fines right now to my mother. The lady that spoke with me was actually crazy. First of all she couldn’t understand me and my mom having the same name.. then she got an attitude amongst me and my mom having a side convo and said “I’m only speaking to one of y’all I’m not doing this flip flop”.. back to her not understanding me and my mom having the same name, I tried to verify I was the owner of the vehicle with a DOB,AGE,st address, and she responded with “no need to be a smart aleck”. I mean like for real me and my mom are literally so chill. And I’m not losing sleep over it cause she was helpful over all but like dang dude take a chill pill someone for sure pee’d in her flakes. I hope she has better days. I literally said “be cool dude have a good day” to hang up.

Great service on time nice driver first time using this company will be using them again

THE BEST PERSON TO CALL !!!!! So glad him came to help 💜💜💜💜💜💜 he handle everything with care.

Food was great as usual only one slight was they forgot my pickles on my chicken sandwich.

Great service here!

You seriously could not ask for better people!!!! The owner is always helpful, all the drivers are very polite and go out their way to help you. Thanks for all your help.

Very professional Service but I am still have to deal with the Insurance Co. (Infinity Insurance Co.) to cover Our loss in the time of the Accident even with full cover Insurance to the Date

Everyone was very helpful. Easy access to my car & allowed me to get what I needed out of my car.

Amazing service got my truck out of a ditch and towed it back and are trying their best to fix it for me tonight.

😇

Great wrecker service,always there when I need them..

Best service ever great customer service

Horrible service. Rude workers. Low key racist. They put me through so many hoops to get my car. Had to get a police officer to come and make them release it. Very unprofessional.

Seriously do not call this guys! Called very late at night. I told them were I was at and were I need to go. Everything seem fine they told me a price and have me a duration of 30 to 1 hour waited that that 1 called back and they told me it would be another 30 minutes to an hour so I said waited this long Ill give them a chance. Waited another hour and nothing so called them again and he said that his driver kept pushing it back so he didnt know if he was going to make. So i ask should I just cancel?? He a guess because I dont know what to tell you. Horrible service. PLEASE STAY AWAY FROM THEIR SERVICE

Great service and Quik too,

Quick and beyond helpful! If I am ever in the area and need help again, I know I will call here.

The guy behind the counter told me that if he hadnt been there then they would have charged me another $75 on my bill. Id been in a motorcycle wreck and was hospitalized for five days, incurring a bit of a storage fee as well, which is to be expected, but that $75 is the legal fee for having to file for a 30-day abandoned vehicle, which mine wasnt. I dont like liars, and this guy just had a slimy feel to him. Trying to build customer loyalty by lying to them is the WRONG WAY TO DO IT. The tow truck driver that delivered my bike said that the SAME GUY was riding my bike around the parking lot when they came to pick it up.

Very friendly and helpful with getting vehicle back after being impounded.

I am very upset with the service they are providing me with. I brought them a release form Wednesday night and went out of town Thursday for the holiday weekend. I wasnt able to get it to the collision center until Friday because of the holiday. Two of the workers that were there Wednesday night told me I would be able to release the vehicle Friday morning via phone and that they didnt need anything else from me. Come Friday, the supervisor on the phone said that the vehicle cannot be released without someone present with identification and payment. This is very misleading and unacceptable.

These gentlemen are really awesome. They came through for me in my time of need. I appreciate the awesome service.

Kept putting us off ALL NIGHT. Called next morning would not take it to Days Chevrolet which was three miles away then wanted $55 more than first quote to take it where they wanted to take it.

Very polite people

Called very late at night to plan a tow for the following day. They answered promptly, and were able to help me with my problem. The next day, tow truck was there just after 8 AM, and the price was extremely reasonable given the situation. Would highly recommend.

Without a doubt the most unprofessional and unsafe company there is. Drivers and office personnel alike. They don’t care about the safety of those on the road and the men answering the phone talks down to you.

Quick...friendly and affordable

DO NOT UTILIZE THIS COMPANY. The absolute WORST Ive ever dealt with. They will lie to you, tell you they are coming...then not show up. Dont waste your time.

I hate Christen Henson still. Too ugly.

Very very poor service racist too oh yea don’t forget liers too! Bad experience was not helpful at all....God don’t like ugly tho.really they gonna make me give them a dame star lol smh

Auto broke down and called them at 1:09 am. Told me 15-30 minutes wait time. Called back 1 hour later. Was told driver would be there in a few minutes. 7am and still no tow truck. Have used them before, but never again.

Nice pleasant people fast friendly service car auction August 2nd location across the street from the welcome to Austell sign

I have had very excellent service every time I have used them theyve been prompt and on time

They always come when I call no matter the time.....

Good peoole

Were not trying to help me get my car overcharged me and bad service

Great people here. Friendly and efficient

Such hateful power hungry people. I wouldnt hire them to tow a bicycle! Its crazy how people get a little power and then use it to ruin someone elses day!

Hensons is the best eddie sed so.

The guys there made smile during my stress. My car was taken here after it was stolen and wrecked.

Helpful and courteous staff - especially the ladies in the office!

Worst tow service ever. Pimps!!!! Thieves!!!! Scoundrels!!!! I said it I warned you. $155 for a tow less than 5 miles

This is by far the worst 24 hour Towing service it is. They want you to wait 2-3 hours for them. Just not a reliable service none what so ever

Hated the circumstances of having to use this company, but they were quick, nice and responsive which was exactly what I needed.

The people are very friendly but its very expensive to get your car towed

Very friendly staff.

Driver was very rude, cursing infront of children in the neighborhood, very unprofessional

This Wrecker Service cut me and my family off Tonight so Please do not ever trust this wrecker service with your vehicle and if you see this wrecker company out anywhere make sure you stay very far away from them!!!

Good service day or night.

Blanton car is totalled

Had no time to tow my car

As an ex-employee I can still say they are very fair on their prices and very friendly people

Great

Has a friendly stalf

Very nice place

This wrecker service was still out your car they are thieves!!!!!!!!!!! I repeat they are thieves do not use them !!!!!!!

Excellent, expert service.

Great service

Great place