I love their kids ski equipment exchange program. The staff is so knowledgeable and great with my 3 kids who are all different levels of skiers. We made an appt for their exchange and it was a stress free process and my kids are excited about their equipment and the ski season!

Long winded review, Sorry.Got my daughter winter geared up a couple of weeks back. Coordinated between (travel to/from) three states: Florida, Oregon, and Colorado. Greg Ho***ay worked with me via phone from the beginning. Came in on his day off and made sure the fitting, gear selection, mounting, etc. went as smooth as possible with acute attention to details. The review isnt about the experienced convenience. The help was top notch. This was NOT the all too familiar experience of getting help from someone who was working at a shop for the gear and pass discounts.My daughter now has a complete set-up that will allow her to expand her skill set.Im not a frequent review writer. I complimented our experience to the location management and inquired who I should address a complimentary letter to. Here is the response to their suggestion. Big thanks to all. Success is all about people. Now, the snow just has to get here.

Miss the old ski & golf, but they took great care of setting up my daughter with her first snowboard kit of her own. On top of that I got some new boots at a great deal too!

Friendly, convenient and reasonably priced place to rent ski gear. Being able to fill out all the information online was great and made the process even quicker. Plus they offer a discount when you reserve online. For ski equipment, there are three levels available from basic (which are still great) to high end demo packages. Returns were super simple. It helps that you can drop off the next day before noon without an extra charge.

Everyone here is SO friendly and helpful!! My friends and I are going snowmobiling this weekend and needed goggles - weve never been and had so many questions! DAVE was there to answer them all!! He really went above & beyond for us! He answered all of our questions, gave us tips, told us what things werent worth spending on as beginners. We even ended up staying like 30 minutes past closing (we didnt realize they closed at 7), but he never made us feel rushed and continued to provide excellent customer service!! He was so kind and genuine too! The young lady at the counter was also exceptional! We will definitely be coming back!! (:

What kind of an outdoor shop closes at 5 PM? Showed up ready to spend a couple of hundred dollars but apparently standard retail hours are not a thing here. I mean people do get off of work right around 5 o’clock so that’s a great time to close down shop👌

Wasnt bad. Thought it was more of an outdoor place rather than a skiing spot.

Whether your in the need of golf supplies, ski/snowboard equipment, a quality snow sports repair shop, or purchasing your annual Epic Pass/Vail Resorts seasons pass, youll find it here.The friendly knowledgeable staff can help with whatever questions or concerns you may have.Be sure to sign up for their mailing list to get first pick of all their great sales including their not-to-miss annual SkiRex mega sale!

We brought our 14-year-old daughter in to get skis fitted for their trade-in program. None of the boots they had in stock for the program we’re going to work for her. But we were able to get her fitted and boots and skis to purchase. The staff was very knowledgeable and patient with us. We also felt like during her boot fitting and ski purchasing the staff really worked hard to consider our budget while getting her the best gear.I will say January is not a good time to go in for the trade-in program. They had very limited stock and we ended up spending way more for our son than we had intended.

I can not say enough great things about the team at Epic Mountain Gear. My wife and I started shopping at this location in 2017 their teams knowledge, professionalism, and service has us continuing to come back. Johnny got me fitted in a new pair of boots last night. He was awesome! He took the time I needed to get fitted and in the right boots. Thanks Johnny!

Terrible customer service. Had an issue with my sons ski binding that should have been caught by staff when we got skis but was not done. My son and I had to waste most of a ski day dealing with it on the mountain. When we took it back to Epic Mountain be fixed was told this was my fault and all they could do was rush a fix. After more waiting, it ends up that they could not fix the issue at all. After all this wasted time and money lost on lift tickets, The only compensation they could offer was to loan us rental skis. I have purchased many products from this store and expected better. I am disappointed in their lack of ownership regarding this issue.

My girlfriend and I can confidently say that your ski boot experience will be unparalleled, especially if you request Bradley. His knowledge of both the boots and the feel was amazing! Definitely will be coming back for more gear!

I used to love the Colorado Ski/Golf stores. They usually had down-to-earth people, friendly, looking to just help others get out and enjoy Colorado. I stopped by this location for the first time since they were taken over by Vail/Epic, and hope to never step inside another Epic Mountain Great again in my life.Not only was the staff giving me wrong information on gear I somehow knew more about than they did, but they did it in a completely condescending way. It was obvious they were trying to sell me a subpar board they had excess of, and were willing to tell me wrong information to promote/sell me that board.I had also asked if certain boards were on sale for the holiday weekend, and these words came out of the salesmans mouth: ha, I dont see us putting these on sale any time soon, and Im not sure why we would ever put these boards on sale as we pretty much have the market cornered now.Always a great thing to tell your customer.Instead of shopping here, support another customer-oriented and/or local business like Eskimo, 720, Larsons or even REI - that doesnt have the market cornered.

Awesome for ski boot fitting! Evan and Roddy are both very knowledgeable and helpful. Epic also allows you 3 days on the mountain to return items, which is great for someone like me in between ski levels / boot snugness. Highly recommend!

Roddy is the most helpful! I’ve been having problems with my ski boots and have went in a few different times for assistance. He was patient and tried a few different strategies with me. He probably spent an hour with me each time. It’s hard to find good customer service these days and it was so appreciated!

Recently purchased skis, bindings and boots. The staff was incredibly knowledgeable and took their time explaining fit and size. Would highly recommend.

Hard to get a good feel for the store. I lost a glove and needed a new pair. The end of March meant the the selection was not great. I got a much more expensive pair than I was looking for, but they are REALLY nice.

Bradley fit both Rachel and I with everything from ski boots to gloves. He was very knowledgeable and friendly. He had lots of helpful tips along the way. Great experience! Thanks Bradley!!

Was fitted for ski boots here. Covid friendly! Spacing between each section and very clean. Found boots I loved. They took the time to help me try on as many boots as I needed. Very professional, and knowledgeable. Will go back for all my ski gear!

Ive shopped at this store for many years and find that the sales associates are extremely helpful and really know what theyre talking about. One of the best ski equipment experiences Ive had in my 60 years of skiing.

Its a ski/Snowboard rental place. They set up your bindings amazingly and have some good programs to save money as well. Never had a bad time here.

Second time I’ve visited an Epic Mountain Gear in as many weeks. They take the COVID-19 pandemic seriously and strictly enforce a mask-policy, which made me and my family feel safe. In a time when many retailers but profit before safety, I applaud you and your company for putting the safety of your customers and community first. Great place and great service!

The best buying experience I have ever had. Jeremy was awesome.

Hey, Kevin hooked me up. Amazing deal on board and boots. Ask for Kevin when you need expert advice.

Just want to give a shout out to the staff at Epic off S Havana. Patiently helped us with translations and renting gear for our weekend trip. We truly appreciate the kindness.

You know, one would expect decent experience while at any Vail Resorts location. I’ve shopped here before and while those other experiences may have not been anything to celebrate, this one really takes the cake. The sales person was downright rude and unhelpful. What’s more, how do these stores not carry sizes much above small?! This store is neither helpful or inclusive.

Top notch service. My family is new to skiing and these guys set us all up without any issues. When we left the store we were confident to hit the slopes.

Great place to shop for outdoor. Staff was helpful and personable. Enjoyed shopping. Bought ski’s, boots and poles. Perfect

Great kids ski buy back program, good selection for ski/board apparel and ski and board gear, easy parking and very friendly and helpful staff!

Super friendly staff. The snowboard manager is fantastic, knowledgeable, knows where all his product is and was an absolute joy to work with.You can tell the employees love where they work and know what they are doing. Its a great atmosphere, and great prices.

Really bad experience today at this shop. Place was completely empty, we were the only ones in line and we were still turned away. Lenny’s ski shop got $750 of our bucks today and they were great. Support small business. Avoid this place. Letter to Katz is next on the agenda.

They require an appointment for the junior trade in program. I should have checked the website prior to making the trek to Aurora. The initial staff member at the front door was courteous and called to see if they could take a walk in. The next staff that arrived to tell us no was rude, mocking, and smug. It seemed to give him joy to send us away.We have an appointment scheduled with the Westminster location and hope to have a better experience.

This place is great. Friendly staff. Quick service. Clean store.Pat rocks!!

Tucker is a 10/10 legend. He hooked us up with all the gear and right advice.

Lots of nice and clothing and reasonable prices.

Cant get an appointment for kids--TONS of adult appointments, so they have staff on hand, but I cant get skis for my kids. The trade program only works if they will see you to swap them out, but appointments are REQUIRED and totally unavailable. Let me be clear, this is not a lack of resources on their part, it is a lack of willingness to help people. If they have the whole day of adult appointments available and people standing around, they wont help you anyway.

I do not shop for ski gear that much, but I do walk and its getting colder outside, I picked up a reasonably priced pair of gloves and mask during my visit. They have an absolutely huge assortment of ski snowboarding and Winter Wear. Im not sure about their mountain climbing gear I wasnt in the market for that so I wasnt particularly observant for that Im sure they have it.

If you have more than 2 kids, you are not welcome at Epic Mountain Gear.We were just kicked out. We were wearing masks. The MANAGER said they can only allow 2 kids per appointment. Appointments are 2 weeks out. It is not about resouces or covid restrictions. It is just discrimination based on family status and it violates my civil rights.These stores deserve bankruptcy!

I received a very detailed boot fitting and am thoroughly impressed with Bradley Paris knowledge and assistance. I cannot wait to ski these boots! Good price too! This is the selection of mens boots.

Huge selection, with a lot of sales. Customer service was great.

Great service. Went in thinking we needed new ski boots walked out with a $50 solution!

This was my first visit to Epic Mountain Gear. I was actually with an outside company doing some work with them; I wasnt there to shop. To my surprise, I am getting some ski gear for my 5 and 7 year old through a program I was informed about; the Junior Trade Program. The staff here is great! Knowledgeable without being cocky, friendly without being too friendly and just laidback. Check them out. I get to visit Vale Resorts Retails Bicycle Village tomorrow and Thursday I will ✔ out Littletons Epic Mountain Gear. -Sidenote- Winter season is over and time to save on the gear. If youre like me and dont need the newest model, pick up your 2018s for 50% off. What! I dont even believe myself. Ill check with the Bicycle Village and let you know the scoop. Peace! Be safely Extreme!

Drew was great! Excellent cashier with a great personality.

Great selection of winter sports equipment and knowledgeable, friendly staff.

We found a great deal on ski boots for my Nephew.

There’s everything ski and snowboard related, and even some hiking stuff. The workers there are a tad slow when it comes to helping, but otherwise you can find everything you need for the mountains.

Roger, our boot fitter was the best. He took the time to really help my wife and I get our ski boots fitting comfortably and correctly. 10/24/2020 An update to this review...Just returned home from another visit to the store. My new experience was with Mark Chavez in the ski department. I purchased some new skis, bindings and some after ski boots. Once again todays visit was an amazing positive experience with Mark and the shop. These guys have sure earned my long term business! Jay A. Buerger. Denver, CO.

Definitely the spot to go to for everything ski related. The customer service was a little disappointing but you need to consider its Christmas time and they were busy. I will give them a pass but had their customer service up to par, then I would have given them a 5 star.

Very helpful and knowledgeable staff. I go here for all my board tuning needs ($15 with epic pass) Dave is the man!

This place is by far the best place to get everything you need to have Colorado fun! Everyone here is super friendly and knowledgeable without being too invasive (like plenty of other sales reps elsewhere). Highly recommend everyone check this spot out!

As a retail manager my opinion of a stores level of customer service can be critical, this can become compounded by the fact that I loath shopping myself. My wife and I visited the Aurora Epic location during their labor day Rex sale, we stayed for 4 hours... the staff were very knowledgeable and helpful. I appreciated how organized they were and prepared for a busy weekend. Thank you, we will be in again for my daughters gear.

Matti at the tune station was quick and even found me to let me know my board was ready while I was looking around.Marylin (spelling?) was extremely helpful in finding a proper boot to fit my oddly structured feet.A turkey great team y’all have there!

I would like to compliment Brennen who helped us today with our trade in. We were there with our three kids and he was so knowledgeable and friendly helpful and patient. I just wanted to give a shout out and thank you for your great service. It is very appreciated. Alison Joucovsky

Always a great experience. Roddy is the best!

Great staff and the kids program is amazing.

This place cares about your safety as a skier and will recommend the right equipment. Staff is very professional and will do what they can to make what you want happen ( within reason and with consideration for your safety. Had a great experience here with Evan and Roger. Never had a boot feel so good.

Worked with Chris in the snowboard department. I already knew what board I wanted so he let me be. However when it came to boots and bindings he explained the technology very well for the snowboard brand I got. We went though about 7 bindings pros and cons. Tried on about 6 pairs of boots all with Chriss advise finding the best pair.The customer service was amazing and they price match other stores and online sites. I would recommend anyone to come and talk to Chris.

This place was flat out fantastic. I worked with Tim (Timothy?) to get a whole new snowboard setup. I already felt bad for coming in at 6:15 when they closed at 7:00 (being THAT guy), but was immediately and enthusiastically greeted. Tim took the time to measure out my feet and hear my concerns to get the perfect boot fitted, and walked me through some different board and binding options and features to let me feel out what would be best for my riding style. Even though I stated early that I just wanted the best at whatever cost, he still pointed me to some other compatible options to consider that would save some money. Even if it leaves a bad taste in your mouth that it’s owned by Vail Corp, the customer service MORE than makes up for it. It even came out slightly cheaper than buying online with some discounts, but you can’t put a price on a great customer experience anyway. Thanks Tim!

My husband bought skis, boots, and poles for me as a Christmas gift back in November. We took them in after the holiday to have the bindings put on the skis and to make sure that the boots were a good fit. We were helped by Mark Chavez. WOW! what great customer service, he found a ski boot better suited for me, and took the time to really make sure that all of our questions were answered. My husband said that he also had wonderful service at the time he went in to make the purchase. Thank you Mountain Epic in Aurora!

Got a good deal on a jacket and gloves for the season. Friendly staff.

Just bought a new pair of ski boots and Mason was great. He really took the time to show me all my options and find the right pair. Mason did it right in heating both my liner and outer shell to give me the best fit.

I came in asking for a one day rental. I was charged a day and a half when checking out. When I asked them to correct it the manager called over, Sam, told me it was my fault because of what time i had told them i would return the skis. But i has never told them, I specifically had to ask when there returns were due back. Once again the only time frame I gave was for a one day rental and was told the charge is $27 for that one day (plus helmet and damage waiver) but then got charged by the same clerk for 1.5 days.In the end, i got them to remove the extra charges but not without me agreeing to return by 5pm on my ski day rather than noon the next day (as told was the due time when getting the skis). My kids will probably be tuckered out by 3:00 anyhow but what kind of ski rental place charges you extra for skiing through the whole day!? Especially when its an in-town shop?Everyone there was very friendly and helpful except the manager on duty Sam. He was horribly condescending and charged in blaming me for their mistakes. Total lack of ownership to make things better. When I was fed up with him and asked for his bosses name and number he said he couldnt just give that out. I was floored again. I hadnt asked for his HOME number. 0 listening skills.So bad policy (if what Sam told me is right but is in contrary to what two other staff told me) plus bad attitude from the same one manager took a 5 star experience to a 1.$40 for a 1 day (1.5 day $27*1.5=$40.5) is a little steep, but it looks like fresh kit so not outrageous. But their practices above amounts to a bait n switch and is not ethical nor is it legal and Sam, as a manager, should be smart enough to realize that.

Decent selection, however not in the most popular sizes! Id have to say that they keep a lot of stock on hand of the not so common. From jackets to pants and even gloves I was pretty disappointed. Overall the store is clean and neatly set up, associates were welcoming and helpful.

Kids ski trade-in program is an awesome way to keep your kids equipment matching their size, and theyve got the process down. You could probably find slightly better prices than even their sale prices if you want to do the work, but Ill gladly pay the few percent premium for the convenience of having the kids fitted quickly and correctly and still get set up with solid used gear for under $100 total each (net of last years trade-ins)...

The employee who fitted me for my ski boots, skis, and bindings was extremely patient and helpful during Ski Rex weekend when I visited the store. I will be back the next time I need ski help or equipment for the exceptional service and knowledge of the staff!

Completely ignored by sales staff (who were not with other customers at all). Tom finally helped us with getting skis through the Junior Trade Program for my daughter and he was great. Unfortunately he could only recover so much of my good graces when the rest of the employees I encountered were so sub-par.

I have been to this specific location of Colorado S&G half a dozen times and the other locations a couple times each, as well. I love this company and this store in particular, and I will explain why.Im an avid skier (white, male, so I cant speak to the negative review regarding the woman and the black customer) and a gear head. S&G set the bar high when I first came in 3 years ago; I (at that point, a broke college kid) had been shopping for some used ski boots for my little brother. Someone found us to help fairly quickly and was the type of person we needed: down to earth, knowledgeable, and not the typical try-to-make-you-buy-something salesman. This has been my experience every time, and matches the personality of the 15 or so employees Ive talked to there.The reason that visit was special, however, is when we made up our minds on the boots, and were walking towards the check out counter with them in hand, the employee that had helped us out ran up to us and said he could potentially get the price lower. I was struck dumb, considering I had already made it clear that I was ready to pay the initial price. Sure as hell, he came back 3 minutes later and had managed to take another $50 off the boots.Ive had several very similar experiences since then, my most recent one being yesterday (thats why Im going out of my way to write this review). Plus, the pricing is extremely reasonable and the selection is huge.Anyways, sorry for the ramble. This place is great, highly recommend checking it out.

Big selection however the ski rex sale was disappointing, no real deals

Lot’s of great gear for winter needs. More importantly, the staff was super friendly and helpful. Crystal in particular was super accommodating! Will return for more gear.

Great selection and great deals especially on last years models. Lisa help me fit my boots and was the most knowledgeable person Ive ever worked with pointing out all my problems from my last boots before I even told her what the problems were. There are often great seasonal deals with the tent sale in the summer and around the holidays with a tiered coupon. Hard to beat them.

Just left Ski Rex at Colorado Ski and Golf in Aurora, and immediately felt compelled to write a review. The deals and items they offered were great, they had quite the variety of options to choose from.However, their selection is not why I am writing this review. The service Dirk provided was phenomenal! As a beginner skier, I needed some guidance on what would work best for me. Dirk thoroughly explained the different styles of skis, boots, and bindings. I left with more knowledge of the industry and a wonderful set-up! Dirk was very patient with me but also fast and efficient, as I was in and out within an hour. I definitely recommend visiting Dirk the next time you decide to shop Ski & Golf!What I thought was going to be an extremely painful venture turned into the most pleasant experience! I can only hope Dirk is working next time I need new Ski items!

Huge shoutout to Roddy! That man is awesome and deserves a raise! He made my time at this store exponentially better and I will be back for my next ski purchase!

The return exchange policy leaves a bit to be desired in comparison with other outdoor retailers. This branch in particular has an issue with staff being farily rude or just not interested in helping. The few times ive been it seems I have better luck just talking to other customers.

Tim is a straight shooting pro who I really appreciate advice from. Definitely keeps me coming back to this location.

Nice staff, very professional gear. The guy who helped us, did not have idea how 5 year old should look like and offered us either too big jackets or too small :) probably too young for kiddos, so totally understandable. But I still believe the staff should be aware of how size 6 look like, not walk and be completed lost in their own store.

Plenty of choices of ski gears and clothes. Also for golfing.

Just spent the afternoon with my nephews at the store getting ready for snowboarding. Chris waited on us the whole time answered every question and we had a lot. He was the most helpful salesman I had in a long time! If you need snowboard equipment this is the place to go and look up Chris!!!

This place is expensive! Im talking $300-$600 for a jacket and $30 for beanies, gloves etc. That said, the service was fantastic. I bought a pair of snow boots but I wont be coming back because its out of my price range. If you have it like that, it seems like a nice store with quality items and kind service.

After trying to give Christy Sports my money several times because they are only a mile from my home, I gave up. Their terrible customer service and inability to run a business lead me to EMG. And thank God. Even though this place is out of my way, it is incredible and was worth my time. Great customer service is great. They communicate properly regarding service. Prices are fair. They are also not pretentious ski snobs like you deal with at the smaller boutique ski shops around Central Denver.

Been coming here for many many years and have always left satisfied. It is especially good in the fall when we need to get our ski equipment serviced and you can smell the wax in the air. You know its ski time!

Richard was great! I have skin grafts around my ankle so skiing has always been very painful as the boot pushes against them. I was referred to Epic Mountain Gear to get the boot molded away from the grafts. Richard took special care to make sure he was molding the correct area and did a follow up again after I went skiing. What a huge difference! Thank you :)

Jeremy was amazing! I had previously been fitted incorrectly with ski boots and it was starting to ruin my season. I skied in them 4 times to ensure they really didn’t fit me so I was worried they wouldn’t exchange me into the correct size. He spent an hour with me. He was so knowledgeable, he refit me multiple times, heated different boots, and ensured I had the right boot with an insole for my flat feet. He even hooked me up with better socks. Thanks so much for saving my season Jeremy!

We go every ski season for gear. I love the kids buy back program, really saves us money. Its not cheap as your buying name brand gear. With that being said, ski rex is good, and if you take your time and go early you can definitely find some deals. But if your looking for cheap in every sense of the word, this is not the place for you. I found the staff pleasant and extremely helpful. We really like this place.

My boyfriend and I went in 2 days ago to rent snowboarding gear for New Years Eve. I have never snowboard before and was super nervous about it but Deshawn help me pick out the right gear for me and answered all my questions about snowboarding. Great customer service!! definitely will be back to actually buy my gear since I enjoyed It!

Once again we had an awesome experience with the junior ski trade in program. Marilyn worked with my three kids ages 3, 7 and nine and made the whole process of getting skis And boots fittedfor the kids very easy and painless. She was really kind to the kids. Thanks again!

Definitely deserve the 5 stars. Would give it 6 if possible. The customer service was great here! My husband and I came in to ask about skis and were given all the information we needed and didnt feel pressured to buy anything

I had the best experience on Sunday. Mike spent quality time with me to pick out ski boots. I’ve been skiing for almost 37 years and I’ve never had this type of amazing service. He knew his stuff and took the time to walk me thru my options and pros/cons. Thank you so much.

#1 in Complete ApathyThe staff is barely knowledgeable, however without a doubt they are completely apathetic. I have been skiing for 40 years, worked in the industry, and I cannot believe the gibberish i just received. When I asked follow-on questions I was completely dismissed. So I did what anyone spending hundreds and potentially thousands of dollars would do, I ask ed for the manager. That was enlightening. Now I know where the sales team received their stellar skills from.If you are looking for help selecting ski equipment, go somewhere else. If you need to buy a pair of socks and you know your size and color preference, this might be your place. But seriously why bother.Come on Vail - I expect more from your company. You can do better.

The snowboard Dept. at Epic Mountain is exceptional, knowledgeable and friendly staff makes all the difference in the world.

Ask for Amy. She assisted me the whole time I shopped at the tent sale. New to Colorado, I didnt know much about choosing a good quality coat for my girls. From answerig questions about cold weather gear to carrying coats for me as I shopped, Amy was very knowledgeable and kind. I walked away with 2 Spyder coats I could not be more pleased. A manager named Chris was there that day making sure customers were being assisted well and I appreciated that. He was very friendly and helpful as well.

Friendly staff, good selection. I needed goggles for a 4 year old and they had a large selection, only a little bit more expensive than the online stores, too. We will definitely be back!

I usually do most of my shopping for ski gear here. The staff are knowledgable and clearly enjoy skiing themselves, thus making them some of the best people to talk gear talk with.I give my overall experience 4 stars, but I give working with Roddey 5 stars. He was one of the main staff people who really took me seriously when I came in looking for a high performance ski boot. Low and behold, after a few conversations I believe I have found the perfect boot for my foot. I got to take it out for the first time recently and after the initial cramping and getting used to new gear, Ive never felt my skis react so well underneath me. There might be some tweaking I need in the future, but I have really enjoyed how seriously Roddey took me. A lot of guy skiers dont always believe a woman when she says she skis aggressively so it was really awesome to be taken seriously and put in a boot that reflects my skills. He really listened to me and my experiences and just went with it.Plus, you cant beat the performance guarantee deal that lets you try gear 5 times. Which I did have to do on a bigger sized boot. Roddey put me in a size down and I had zero problems returning the old pair Id tried 5 times already. Really awesome team here who are all clearly passionate about snow sports as much as their clients are.If you are a more expert skier, I cannot recommend Roddey enough. The dude knows what hes talking about and really works with people. Yo GM!! Give this man a raise!!(P.S. I got Lange RX 110s in 24.5 and have an 8.5 size foot)

Took some skis in asking them to take the bindings off and fill the holes, pretty standard stuff. They told me my gear was ready to be picked up and it turns out they just couldn’t figure out how to do the work I asked. Waste of my money and time

Mostly downhill winter sports, huge selection of skies and snow boards and all the fittings and bindings. And lots of options of boots too. Top brands, good quality clothing selection. With that comes top prices, everything is a bit overpriced, but you get what you pay for. Just bought some boot insoles, and the staff was very knowledgeable and helpful with the products.

The guys in the snowboard department are great. I got new boots and rather than trying to sell me the ones I had wanted just for looks, they took the time to tell me about a few features I may like/dislike on all the boots offered. After trying on 3 different pairs, I ended up getting ones that I love but hadnt looked at originally. They fit so well and after 5 days of snowboarding in them, I think they were a better choice for me than the ones I would have picked out on my own. I appreciate the time they took, even though they were a little busy, to make sure I ended up buying the best product for what I needed!

After a pretty disappointing experience at Evo downtown, I came to the Aurora Epic for new ski boots and was grateful for the time that Evan (I hope that was his name...he should be known as a foot wizard, regardless) took to help find me new boots. I have some weird-shaped feet, and he took a lot of time with me (the guys even kept the store open late for me on a week night!). He was ready to suggest other boots that they didnt carry in stock -- I have weird-shaped feet and have always needed a lot of custom work done on my ski boots in the past. He was very knowledgeable about what would be needed based on my specific issues, and was very patient in finding the right fit and making adjustments. The Epic performance guarantee, in addition, made me feel safe about such a big purchase.Im still early in the new boot usage, but already can say the boots I ended up with are better than what Ive skied in previously, and Im pumped for the control theyve allowed without completely destroying my feet in the process. I feel pretty awesome about my experience and would recommend their services.

Friendly staff. Great sales. Moderately priced gear I guess you could say 🤷‍♂️

How can this store have a 4 store rating? Have you all not experienced the long lines? The indifferent staff that dont know the products or their systems? The out of stocks? The rudeness of assistant manager Sam? Well whatever your experiences, Ill never walk into this store again.

Some of the most knowledgeable people in the industry with ties to Vail Resorts. Ive never had a bad experience there. Their junior ski trade-in program is probably one of the best and most economical decisions a skier could make for their child getting into the sport.

Tall sizes in ladies gear in colors other than BLACK would really be appreciated!