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OCD Computer Repair
12495 E Amherst Cir, Aurora, CO 80014, United States
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Ta
Review №1

Brought my PC in for an OS reinstall. Completed the job promptly and well.

la
Review №2

Couldnt get hard-drive started after putting in upgraded ram. Took it to him and he got it working within 5 minutes. Was pleased with the cost and service. Will use him again.

Pr
Review №3

Thank you Raul! He was able to fix a charging port and replaced my charger (that I didnt know was bad) and got it back to me within a week. Even fought through his allergies to get it done for me on time. Thank you again Raul!!!

Je
Review №4

100 % satisfied with my computer.. very patient and reliable . Would definitely recommend.. very reasonably priced as well !!

mi
Review №5

Fast, friendly and efficient. Got my laptop bank in less than 24 hours. Thank you!!!!!!!!!!

王欢
Review №6

Nice guy! Help me to check my computer but not charge for it. Thank you!

Dy
Review №7

Raul was knowledgeable and honest. He fixed the corrupted data on my lab top and it’s working like it’s brand new. He did this in less than 24 hours and for the best price you can get for labtop repairs in the southeast denver area.

Mi
Review №8

Very professional and knowledgeable. Big thank you!

De
Review №9

Raul is the best. Helped me complete my PC build with Windows 10 installed. Will be going back for future repairs.

MA
Review №10

Not helpful unless you are a big company

Ga
Review №11

Raul took care of my problem very quickly and efficiently have my computer back the next day. Highly recommend raul if you cant do it hell tell you but he can do quite a bit

Ma
Review №12

They are very honest and fair priced and I highly recommend them

Br
Review №13

Great experience. Was able to repair a laptop I believed was lost. Essentially I saved a significant amount of money on replacement AND have all of my data. Highly recommend !

J.
Review №14

Great experience and reasonable rates. I was here from out of town and my laptop got a corrupted hard drive. Raul was able to save my data and I chose to upgrade to a new faster hard drive so now the laptop is fixed and works faster than before! $180 total. Worth the money!

Jo
Review №15

Outstanding. The person on the phone could have sold me on a new motherboard but instead explained to me why it is a bad idea. Honest business is the best business. I will be taking my laptop there for data recovery. Excellent customer service. Thank you!

Ja
Review №16

Ok so my experience with this gentleman was brief but I could tell that he was a trustworthy person to repair my PC because he was asking me some diagnostic questions over the phone and in the end decided that it would probably be best if he had a friend of his take a look at it. So he gave me his friends contact information and this friend then proceeded to repair it at a reasonable price to me since I use the PC for telework. Anyways this is only like the 2nd 5 star rating a gave and it was given because I appreciated this persons honesty and sincerity in wanting to get my PC repaired. Ill definitely call him or his referral the next time I need any PC work :-)

Me
Review №17

I took my older laptop here as it was running very slowly and barely functioning. OCD only had my computer for about a day and was able to fix it for a very reasonable price. It now runs like new. He even installed some programs I needed for no extra charge! This place is fantastic and I would definitely recommend it to everyone.

Cy
Review №18

I am so impressed with Raul and the work he did! I had a tight deadline to meet to get my Dell laptop fixed and he ordered not just one part, but TWO from different vendors to make sure it got fixed in time. He also gave me the second one, just in case it happens again (DC jack). He also delivered it to me and then followed up via text to make sure everything was working properly! Wow, service extraordinaire! Oh, and did I mention a completely reasonable price?? Dont hesitate...

Ai
Review №19

I had an issue with a desktop PC where it was turning off after booting. After wasting two days at a different company, who said the issue might be the SSD and didnt really know anything else, we found Raul and he was amazing.He kept us informed every step of the way and knew almost immediately what the issue was after just speaking to him on the phone. The price was also extremely fair, I cant go on enough about how great my experience was. Ive been to a good amount of computer repair places, and this is the best Ive ever been to. If anyone I know has any issues with their computer, I will without hesitation recommend Raul and OCD Computer Repair. Thank you so much for your help sir.Update: Quick update. Raul assisted me again with insane speed and graciousness. He welcomed me during the World Cup, picked up a part, fixed my computer and returned it to me within 4 hours. Hes consistently one step above anything Ive experienced. Thank you for helping me again.

Is
Review №20

Raul closed his shop and has his business operations at his home to save money. I have absolute trust in him to get the job done. He just repaired a DC Jack on my laptop, and the best part is he dropped it off at my house I didnt have to drive far to pick it up. Rauls a good guy and he knows what he is doing. Give him a chance he wont let you down. Never judge a book by its cover. 5 stars service.

Ne
Review №21

OCD Computer Repair owner Raul is a highly competent and honest individual whom I highly recommend.Over the past two years, Ive relied on him several times for advice and repairs on both my wifes and my desktop computers. Previously, Ive used other 5-Star rated repair shops. However, Ive found Raul to be far more incisive & intelligent in his hardware & software knowledge. He goes out of his way to provide the highest level of customer satisfaction and at fair prices.

Br
Review №22

He had my computer fixed quickly and was flexible to work around my schedule. And the price was very good too! Communication was great. Im very happy with this service and would definitely recommend this place.

De
Review №23

Amazing service and very reasonable prices. I will recommend them to everyone I know who needs a computer repair. My computer works better than the day it was brand new out of the box. Exceptional service from a knowledgeable staff who is extremely friendly. You wont be disappointed.

Al
Review №24

My laptop is a good 7 years old and was running REALLY slow, OCD fixed it up and its like Im operating on a completely new machine... turn around time was super fast, communication was super clear, and price was super affordable. highly recommended...

am
Review №25

Rail is honest and fair. Has great prices and very honest. I will never go to any other computer repair place. His wife is equally awesome. Want someone you can trust to fix your computer? Then you must come here!

Ca
Review №26

This was a great experience!My laptop would not charge due to physical damage. I need my laptop every day because I work remotely and was beside myself when I was going to be without it. I called other shops to see what I could do. I took it in to see Raul after reading his reviews, even though he is not the closest to me. He was able to help me find a solution so that I was able to continue to work while my laptop was being repaired. He even made sure that I had access to all of my information before leaving, which was very kind that he would consider what I had not!!He was able to make the repair in less time than I was expecting, with honest reasonable pricing, and even replaced a few extra screws that had been lost. I would use him for any of my computer needs again in the future!

Ku
Review №27

This shop does a phenomenal job. Raul sets expectations, works diligently, and communicates very well. I was a walk in when I saw his sign and was unsure of the quality of service I would receive initially. However, this was without a doubt the best computer repair experience Ive ever had. I can say unequivocally that you will not be disappointed when dealing with OCD Computer repair and Raul.

Ja
Review №28

I had such an easy/affordable experience with this company. Raul is a friendly and helpful employer. He explained every detail to me before, during, and after the process of repairing my computer. I dont know much about computers and I didnt really take care of my computer, like I should have. My computer crashed and Raul had it up and running (installing a new fan) by the next week. I would recommend this business for any repair/diagnostic/question regarding your computer. Great service & genuine guy!

Ca
Review №29

Owner was able to fix and return my computer that had crashed quickly and with the problem handled.

Ji
Review №30

I was looking for a computer repair place on-line by reading reviews. I choose this place after reading positive reviews. So I took my laptop to ODC for evaluation. My optical drive was not working and I had issues with malware from downloads. The technician installed another drive while I waited to see if that would fix the drive issue. It did not fix the issue so I have to leave the computer for evaluation. I was given a reasonable evaluation estimate and was told when I would receive a call on the status. Receive a call on the date I was told and the estimate covered the repair.I received great service and highly recommend this shop.

Da
Review №31

Great guy, helped me in a pinch!

Fe
Review №32

My laptop was fixed very quickly , and efficiently thanks to Raul! Its running fast and smooth now.

Ch
Review №33

Raul installed my new graphics card and saved me money on a power supply. He even downloaded the drivers for me without me having to ask. He knows what he’s doing and I highly recommend him.

Su
Review №34

Absolutely fantastic service. Incredible follow up and Raoul accomplished everything I had asked for and more. I highly recommend his service for any level of computer repair. I plan on recommending his service to all of my friends and family.

He
Review №35

Originally went to Best Buy to get my laptop repaired, they told me it would be almost $250 to repair it (just needed a new charging port) and then after 3 weeks of having my laptop, Geek Squad said they couldnt get the parts. I took my laptop to OCD instead, gave me a reasonable price, charged me for the labor and only $16 for the part needed and it was done within a week. Wish I had come here and not even bothered with Best Buy!

RA
Review №36

Raul fixed my computer very quickly, and it runs just as it did before it crashed. I was looking all over for an affordable place and Im so glad I found him! Id recommend his place to anyone.

Lo
Review №37

I was extremely please with OCD Computer Repair. They were friendly, informative efficient, and reasonably priced. I went to OCD to have my computer fixed, they explained exactly what was going on, what they were going to do and what it would cost. They kept me updated through the process and I got my computer back quickly. OCD will definitely be my go to for anything to do with my computer.

Kh
Review №38

Raul was awesome in fixing a dc jack that was on the brink of failure and brought my computer back to proper working order. Very professional, honest, and competent shop for all your computer repair needs! I would highly recommend and will definitely be a return customer.

Pa
Review №39

Outstanding, intelligent understanding of computers. No cost inflation or pressure sales. Basic excellent work with a smile. My best find since moving to Colorado!

Te
Review №40

Owner Raoul was quick to respond, even on a Sunday! He tried to fix the machine at my house but there were simply too many problems. He resolved all my issues, and called back the day after just to check and make sure all was going well. I know that I have found my go to computer repair service. Outstanding service and follow up. Thanks to OCD.

Jo
Review №41

He did an awesome job of diagnosing my problem quick, working over the weekend, and for a reasonable price. I would highly recommend this company to anyone trying to get a fast well priced fix on their computer.

Al
Review №42

Wow what a great computer store!They fixed my computer for a cheaper price than everyone else quoted me! He was quick and my laptop works better than ever. Go here if you need your computer fixed!

Je
Review №43

Raúl did an amazing job fixing my laptop! If you need work done on your computer, this is the place to go!

Ca
Review №44

We had a virus on our laptop that had caused the computer to crash. A guard had recommended this place when we were looking for another more publicized repair shop, so we thought we would give it a try. He was very polite and professional, explained it would be a few days (because of the weekend) and he would give us a call on Monday. He charged 99$, because we had the hard drive backed up separately, I believe he said it would be 130$ if he had to back up the computer. We got the computer back on Monday and it is like new, works great no sign of anything out of the ordinary. I would highly recommend OCD computers to anyone in this area.

Jo
Review №45

Fast, fair fees, and professionalOCD returned my fixed laptop sooner than expected for less than others charge and everyone at the shop was eager to help but not patronizing (refreshing for a woman seeking tech help).Highly recommended!

Ba
Review №46

Took my computer to Raul, at OCD computer repair and they diagnosed my problem. Turns out my computer only had 2gig of memory so he installed another 2 gigs of memory and my cotmputer is working perfectly and just they way it was suppose to. I had my computer back within a day and a half with a inexpensive charge. Thanks and highly recommended.

Ar
Review №47

Ive gone to OCD Computer Repair in the Gardens on Havana 3 times with 3 different computers we have in the house, 2 PCs and a laptop, since Raul first opened the business. The first time was with a hard drive that went bad. Raul was able to recover all my files, which are considerable. The second time was a virus on my wifes computer that we were not able to get rid of with the two anti-virus programs we routinely run. The most recent visit was with my laptop that I needed to upgrade so I could streaming video on our smart TV that I could not watch directly on the TV. Rather than charging me to do it for me, he told me how to do it myself and where to go to buy what I needed. We have found his prices to be very reasonable and his customer service excellent. He also has years of experience in the field.

le
Review №48

The FBI virus had infected my laptop. Raul was able to remove it completely without compromising my data. I recommend their service and experience to everyone!!!

Ra
Review №49

I stopped in a few days ago to drop off my 2 year old Dell Latitude. My hard drive had crashed and I was afraid of losing all my data. They diagnosed the problem and fixed it in a matter of minutes. No data lost. Very professional, very reasonable prices. I would highly recommend this place to get your computer fixed.

Di
Review №50

My computer crashed and wasnt sure where to take it to get it repair. I searched google for few places where I could get it fixed and after reading their reviews, I picked OCD Computer Repair. They didnt disappointed me, they fixed it really quick at a reasonable price. I will recommend them to anyone with computer needs!!!!!!!!!!!!!!!

je
Review №51

Did a great job. Very communicative. Replaced an old part that broke during installation and recovery free of charge. Very upfront and honest!

Sy
Review №52

Great service !!! My laptops upgrade to Windows 10 went completely bad. Raul was able to save my files and restore my previous operating system. Highly recommend

Ja
Review №53

This guy is OCD when it comes to computers and it shows. After Raul fixed both my netbook and my desktop, I literally feel like I walked out of his store with brand new computers. Price is reasonable too. You wont be disappointed with OCD Computer Repair, highly recommend them.

Ja
Review №54

We had a nightmare experience with another local company. OCD did a great job with our windows computers and laptops. Theyre prices were very reasonable and the staff is very professional.

Do
Review №55

Have used their services twice. Excellent work. Will definitely us again.

Ri
Review №56

Great experience. OCD was able to pull files off my SSD within an hour. Great service.

Ka
Review №57

Raul at OCD Computer Repair is awesome! He’s a personable and extremely knowledgeable guy and, like the other reviews, his prices are completely reasonable. I, foolishly, decided to upgrade my 3-year old desktop computer from Windows 7 to Windows 10 (without backing up!), since Microsoft was pushing it as a free and “completely painless” transition. Well, it was not painless. On day one after upgrading, everything seemed to work fine. I shut it down for the night and the next day, it had a startup error. No matter what I did, whether it was reverting back to Windows 7 or using the media tool kit to progress to Windows 10, the computer simply would not shift from its endless startup error. The Geek Squad at Best Buy was the closest shop to me, but they were quoting $200.00 just for ‘operating system reload and recovery’, not to mention what diagnosis and salvaging what data they could would cost. I looked around for places around Aurora and, voila, found Raul. He’s at a convenient location and had sterling reviews.I gave him a call and he even offered to drop by my house and pick it up. There was a $40 fee associated with it (which is completely reasonable!) but I decided to drop it off since I was worried what the total would end up costing me. In the future, for convenience, I would definitely consider taking the offer. I dropped it off and he immediately made me feel better by saying this was not the first error of the kind he’d seen. He wrote me up a quote before I walked out the door, for my own records and also said he would call me the next day around lunchtime to give me a diagnosis and true to his word, he did! I appreciated the call and the correct time estimation, as I’m constantly running around for my job and don’t have the ability to sit and wait for phone calls all day. This way I knew when he would call and I was able to prepare for it. He told me what was wrong, told me the quoted price was still legitimate and, with my approval, would go ahead and fix it. He told me about 2 days to fix it, but actually had it done within 1. Further, Raul was able to salvage all my information. He also thought my hard drive looked a little fishy, but it ended up testing okay. Further, he gave me a 30-day labor warranty on the hard drive, just in case it did go bad coincidentally. I took it home and it booted up completely normally. I had all my documents and the computer, 2 weeks later, is working flawlessly! I backed up all my documents ASAP (I’ve learned my lesson, thank you) and going about as per usual. I can’t thank Raul enough for his honesty, explanations, knowledge, and reasonable pricing. This will be my place for all computer issues (though hopefully there won’t be that many).

Ma
Review №58

Tried them out at their old location for my laptop. Everyone talked about how great Raul was, but each time I didnt meet a Raul, I spoke to a vlad, a nice enough Eastern European gentleman for which English was clearly a second language. I think this is why he came off as utterly rude over the phone. Decided to try it anyways, and he was respectful in person, if a little awkward about complimenting my girl (unprofessional but not creepy.. just weird).Similarly to my experience at other larger computer repair shops, the problem turned out to be not fully resolvable in the manner I had first been told, so they didnt charge me for said cleaning and instead replaced my hard disk (at an up charge). Boy was that a mistake, whatever may have been left on there was certainly favorable to how my system is now. I lost the stuff I had installed, which I of course expected. I didnt expect to have to try and manually reinstall basic programs and drivers that came stock with my laptop.Had beats audio: gone. Terrible sound quality after you repaired it. Had to reinstall audio drivers to even hear YouTube at max volume, and hasnt sounded the same since. Mouse pad is bugging, screen goes black when I unplug or plug my charger, and issues when I use sleep mode--- none of which I experienced prior to visiting OCD computer repair. They gutted my computer and billed me for it, saying they had given me practically a new pc. Yeah, just a shittier one.

Je
Review №59

I brought my computer to another store that wanted $160, OCD did the same repair for $120 and the computer works great!

mi
Review №60

My laptop did not start anymore. I was affraid I would lose my pictures. I took it to OCD Computer Repair and they were able to retrieve my pictures at a reasonable price. My laptop ended up having a bad motherboard.

Ja
Review №61

Saw the ad on google, dropped off my computer because of BSOD. Did good work very quickly, also told me if I had any problems within 30 days I could bring it back and he would fix it. Will definitely go back if I have more computer problems in the future.

Jo
Review №62

Took my laptop in for a bad hard drive, he installed a new one really fast and it was at a really good price. Definitely going back for any computer repair needs in the future.

CO
Review №63

Suggested qubex for water damage guy knows his stuff

Ja
Review №64

Honest, reasonable, and fair. Nice people

Di
Review №65

Drove across town due to high reviews and philosophy on website. Sounded like hed really help people out. Showed up an hour before closing in the rain and the store was closed and locked up. Didnt answer posted phone number. Really disappointing

Ki
Review №66

Fast and efficient repairs

ma
Review №67

Rude as can be be just find ways to hurry out store

Information
6 Photos
67 Comments
4.8 Rating
  • Address:12495 E Amherst Cir, Aurora, CO 80014, United States
  • Site:https://www.ocdpcfix.com/
  • Phone:+1 303-260-9987
Categories
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–9pm
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