I’ve purchased all of my vehicles from Charlie’s. I cannot commend my sales person enough for the excellent service. Thank you Ashton Williams. We love doing business with you. We bought a Subaru from you and followed you to Honda to buy our Civic. We appreciate you!

Id like to mention what a great experience we had when purchasing our new Honda. It was such a big decision, but Ashton Williams took his time with us and never made us feel pressured. He was very thorough from start to finish. We will be repeat customers. Thank you for a positive car buying transaction.

I bought a new Honda from Charlies and could not be happier with the ease of my experience. Ashton Williams was very knowledgable and helpful throughout the entire purchase and delivery. Top notch!

Recently bought a CRV from Ashton at Honda and we could not be any happier with our experience, it was absolutely great. Ashton was extremely helpful & sincere. Keep up the good work!

Love Charlies Honda! They are pleasant and will stop @ nothing to make their clientele happy!! My girls love pups and were pleasantly surprised to see 2 when I got my oil changed!

My son and I went to a different car dealer and we didnt get treated very well. So my sister suggested we come into Honda shes a car dealer there and said they could help us out. She walked around the lot in the cold with us. She spent so much time trying to pick the right car for us in our price range. She didnt try to sell us the most expensive car that we couldnt afford monthly. They got us such a great deal too. We walked out of there with an awesome Hyundai Elantra thats so beautiful, and has a lot of features I didnt even know I wanted or needed. We love it!! They treated us like family it was such a wonderful experience. I have to say it was like a Vip experience 10 out of 10 would recommend them!!! It was so easy, no stress, and I was not anxious working with them or being there. Also we got free car washes right across the street. Not only for the 5yrs I have the financing but for the entire time I have this car!!! How cool is that!?!?

I was very pleased with the customer service at Charlis Honda. I was taken care of the entire time I was there I got a great deal and they all work together as a Team. Jay and Morgan is who I dealt with and they were very professional and honest through the whole experience. I did not feel pressured at all and was informed of all my options. I would recomend this place hands down.

I bought my 2016 Honda Civic from Charlies Honda in 2020 and could not be happier. Be sure to ask for Morgan, he’ll set you up with your dream car!

Great advice and knowledge on all our services, very reasonable prices and great employees

Excellent service! Highly recommend.

While looking for the perfect car to start our new business, my wife and I dealt with Morgan and Jay. They both went above and beyond to put us in the best deal we could find statewide. They listened to what we needed and worked to make that happen. They both have earned our continued business at Charlies Honda!!

Charles Honda service is the best. They always make sure you are taken care of and they help any way thay can. Will always go there for my service, or car buying needs.

I got the exact parts i needed for my car, it can be expensive buying certain parts from the Dealership but in the long run it may be worth it.

I have purchased from Charlies before. Clean, polite, respectful folks. The buying process is never fun as the numbers game is just that a game. I recommend you check the inventory.

Great service , minimal wait and friendly staff.

I cant believe Im saying this about a car dealership, but I really loved my buying experience at Charlies. The people were supremely decent, treated me very well, did not pressure me to buy all the extras that they usually do once you get into the finance office, and went the extra mile to make it an enjoyable process. Ive never had such a nice experience with a car dealership. The difference between my experience here and my experience the same week with the dealership in Portland was like night and day. Everyone I dealt with at Charlies was friendly, helpful and decent, even the financing folks (who are usually my least favorite people in the world). Because of COVID I did not want to go into the office to handle the paperwork, and they happily did the entire transaction with me outside/from my car. I didnt have a way to get the car to my house without stranding my old car, and very generously helped me out with that, with no extra fee. I really cannot recommend them highly enough.

I love Charlie’s Honda they are amazing!! The service, the products, and the people!! All amazing.

Jayden, the salesperson was the best. Very helpful.

Drove 3+ hours each way to work with Al, Great experience, was not disappointed.

Awesome customer service!!! I can’t say enough about how knowledgeable the whole staff was. I love my car and will definitely be going back when my lease is up!

Awesome n speedy service. Oil change,Tire rotation n wash in 35 mins. Love my Honda service depth.

Excellent customer service, no pressure sales and quality vehicles. I am very happy with my new 2016 Honda Odyssey. This was my first but not my last purchase from Charlies Honda in Augusta. I highly recommend them!

Absolutely love my passport. They made the entire buying process so effortless!!! Thank you Charlie’s Honda

Seriously, if youre in the market for a new or used vehicle. Charlies Honda is the place to go. They always have the best selection of brand new Hondas, and a huge selection of used Hondas and other makes and models within the family of dealerships.

Very helpful parts department. 5 Star.

Went to Charlies Honda and found a 2018 Civic advertised as certified. Negotiated a price based on that its certified. Turned out, after I requested the certification report its not. Surprise! The color listed on Carfax and title indicates its maroon. Its not, its black. Was told it is burgundy black - thats not what is on the title. Didnt look closely enough at this dirt covered car but strongly suspect its been repainted and thus not certified although they claimed it was because of a couple of dings on the quarter panel The car was too dirty to tell with the photos they sent to me. Tried to renegotiate a price for the misinformation and they politely told me to go pound sand. Would you, upon discovering a vehicle is listed and advertised as certified, only to discover it isnt and that the colors advertised dont match up, buy it? What else is wrong with this vehicle?1/09/2021 - Thanks for your response and no, you did not come down on the price after it was revealed it was not certified as well as damaged and I would be happy to post the email thread from your internet sales manager if needed. My initial counter was declined by Charlies Honda and now the natural and logical consequences of it resulted in a non-sale and an uncomplimentary review. The negative review is not something I did lightly. Buyer Beware - Anyone buying a vehicle from Charlies Honda needs to verify anything, and I mean anything, Charlies Honda represents. If its certified, please dont take it at face value and bring it to another reputable auto technician to verify any alleged work completed along with any other possible hidden surprises. It might cost a few extra $, but will be worth it in short and long run.

I got my new 2020 CRV form here and everyone was sooooooo nice!!! They made the process very easy and fast. It was best experience for me to buy car here!

Very good service today

Best car buying experience ever! Weve purchased many vehicles over our many years and this was, by far, the best experience. Very friendly & knowledgeable customer service staff made all of our contacts stress-free and actually enjoyable. From our first online contact with Alan Kenney, to Mitha the Sales Associate, to Todd Allaire the Sales Manager, to Lori Kenney for financing...the whole process flowed seamlessly. We had intended to just check out the vehicles in person to compare models and we ended up buying that day. The best part at Charlies Honda was being given what we feel was the best price up front without being told if we know youre serious, well talk a better price with the sales manager that weve had at other dealerships...at Charlies, the Sales Manager was instantly part of the process...no messing around here & we really appreciate that. Mitha was one of the two best vehicle sales associates that weve ever dealt with, she is a joy to deal with and is very knowledgeable & helpful...the last Honda we bought from another dealership five years ago has never contacted us after the sale to see how we were doing with our vehicle, Mitha called within a week to see that all was going well & if we were happy with our purchase. We are more than happy with our purchase and our next vehicle purchase will definitely be at Charlies Honda or any of Charlies other deanships.

Well timed oil change and professional service.

Always willing to help and go out of the way to help.

Always excellent service

I have been trying to purchase a suv for 3 weeks...I was determined I was going to get 1...I got on line w Charlie Honda ..drove to Augusta...Walking in to anywhere new is questionable but the Charlies family of salesmen and women sure did ease my mind...everyone was so kind and very welcoming...please anyone who is unsure of the possibility of buying a new car...Do Not Hasitat to go into any of Charlies dealerships..the will make you feel comfort..and the anxiety of buying a car.. They Will Make It Work..I went to 3 other dealerships...none were comfortable or welcoming...I came out w a beautiful Honda CR V...They Made It Happen...Cannot thank you enough Charlies ...Will be sharing my experience with everyone I come in contact with...Cant wait to see you in a few years...if not soon..THANK YOU THANK YOU THANK YOU❤🚙

Ok little expensive, but told me what I needed and they used expensive parts. I can get 4 tires cheeper than $500,and other parts much cheeper on line

Great service! Great sales!

A great experience for my daughters first new car purchase!! The staff took the time to get to know her, helped her pick the perfect car, and then took care of everything bbn in one short, simple visit. She drove out all smiles, with a lower payment then she expected. 5 stars!!!

I live in MA and needed to purchase a car for our daughter who lives in Maine. It felt so complicated to do that expediently out-of-state and shes not hear a dealership. SO grateful that I found Charlies Honda and Al Kenney! I have NEVER enjoyed anything to do with purchasing cars and dreaded this one as well but Al and Lori made it so easy and straightforward. She and her family are loving their 2019 Honda Pilot -- THANK YOU!

Charlie’s was my go to spot since I know how much they give back to our community. I was very pleased with Ben, Pierre, and Alan (I hope I spelled everyone’s name right) and I love the Honda Passport I’m leasing. The added perks of free car washes and very attentive service just made the experience even better. I’ll be a Charlie’s customer from now on.

I just bought a new Honda Accord today and everyone was awesome. I definitely recommend them.

Great customer service and the sales staff was helpful while buying a new vehicle. The service department was very quick to get in our accessories for the vehicle and the installation went great.

My MIL (who does not have email or computer access) came in to Charlies in an absolute frantic because her current vehicle was very aged and in need of extensive repairs. Everyone in the dealership made her feel at ease and helped her pick the perfect new vehicle. The whole process was smooth and hassle free. They made her feel like family and she just loves her brand new Honda HRV!5 stars to her sales person, manager and finance! ⭐⭐⭐⭐⭐

First Class experience from Devin, Pierre, Charlie himself, and Alex who handled the financial end. I would recommend if you are in the market for a new or used vehicle that you give them an opportunity to serve you!!DEVIN was wonderful explaining every detail of the vehicle and techenical aspects.

We were very pleased with the professionalism of the team we worked with to purchase our new CRV. Brandon was great and has followed up with us to make certain we are more than satisfied with our purchase. Josh was great in making the deal happen and Lori closed with all the financing. It’s only been three days but we feel confident they will stand behind the sale. Thank you!

Super knowledgeable salespeople, great lease deal, easy transaction. Not what you always expect at a regular car dealer, but Charlies was top notch in all aspects. Plus, two awesome golden retrievers to help the staff and customers!!

Devan & the rest of the Charlie’s crew were knowledgeable, professional, accommodating, and just overall great. I recommend anyone looking to get a new car to go see them! Thanks again Charlie’s crew.

After a couple months of searching I found that Charlie’s had some of the best prices and inventory in the area. They are a great team of people, very helpful, not pushy, lots of perks, and within two hours (including the test drive) I had purchased a car I love. Worth mentioning they also secured a loan with a rate lower than my bank. Do yourself a favor and check them out.

I had the most amazing experience purchasing my car through Charlie’s Honda. Patrick Morrison was awesome. He made me feel so comfortable, no pressure, no hassle, gave me time to explore different cars until I found the one I love. He even helped me find one for under my price range. I would definitely recommend him to everyone. Thank you Patrick!!

Mike the manager and Jacob the Sales person at Charlie’s Nissan were very helpful, professional and courteous!As a retired couple we were looking at a fixed amount of what we were willing to spend above our trade in. We were able to purchase the Nissan Frontier truck we were looking for, with he options we needed, for just a little over what we wanted to spend. We are very happy with the whole process!!

Low to no pressure salesman and sales manager. I was treated fairly. No shenanigans. ( Quite a different atmosphere from Charlies Toyota,). I highly recommend these folks if you are looking for a car.

Hi my name is Lila Richards and I’m here to talk about how good is Charlie’s Honda In Augusta Maine.First, this is a great Honda dealer is great is because of their large inventory. Second, is because of their fantastic service and people who work there. Third, is because of their kindness and respect to you when you buy a car there. Finally, they have nice prices for their cars and trucks. As you can see Charlie’s Honda in Augusta Maine is the next place to get a new or preowned Honda.

I was thrilled with the help when I scheduled an appointment the same day just a few hours after I called. I also was also thrilled with Mitchell the service advisor. He was very helpful. I would give the whole experience 5 stars, but can’t based on the technician that worked on my vehicle. I went in for an oil change and they did it very quickly to my surprise (I visit many different Honda dealers for service all across the US). This oil change happened quicker than I have ever experienced anywhere else which was great. Then I checked the fluid level on my washer fluid after I had left the dealership and it was not topped off. They said they checked the tire pressure and when I checked them to verify the pressures they were not at factory recommended levels like they told me they set them to. I don’t doubt that Mitchell, or the other advisors I spoke with, were honest and sincere but the workmanship was less than expected. Yes, the oil was changed but the rest of the “19 point” inspection is now in doubt. I really appreciated all the departments that I had any dealings with, but the services that I paid for are in question if they were done or done correctly. I would definitely return if I was in need of service because of the people that I talked with BUT, BUT, BUT...I would definitely check everything over before I left the parking lot just to be sure it was all done per the book. 5 stars to Mitchell and the other staff 1-2 for the workmanship on my vehicle. Sorry guys. I will add that when I went back to the dealership to talk to Mitchell about the issues they were very interested in the feedback and appreciated the info.

Had the nicest service tech, he answered ALL my questions (and I had a ton) even showed me what he was talking about! Thats why I will always take my van there!

The sales people are terrible, pushy, and NOT the best price. They called 3 times the same day after I told them I found a better deal at Lee Honda. Still trying to sell us their car for more money. I will never do business there or any other Charlie dealer again for anything.

Patrick Morrison did an outstanding job working with us. We were very comfortable working with him. He listened to what we wanted and he came through. Very personable, pleasant and knowledgeable. We would definitely work with him again in the future. We highly recommend him.

Love the Honda crew. Theyve always taken great care of me

Negotiated price and financing terms via email. When we came to test drive and finalize, the whole process took an hour. Best dealership buying experience Ive ever had. Plus, dog friendly!

Everyone was very knowledgeable and courteous. They did everything possible to make our experience positive while buying our new car. We trust Charlies Honda and are repeat customers. We highly recommend them!

I was looking for a simple, articulate experience at the best price. We knew exactly what we wanted; we shopped around all dealers within reasonable range for price, and finally settled on Charlies due to a simple, friendly series of exchanges at almost the best price. Charlies got the edge compared to others due to an honest demeanor and straightforward approach. I believe its absolutely worth giving Charlies a shot if youre in the market.

Not the best of circumstances to buy a car, finding out your current car needs $1,000s in work. However, the team at Charlies was more than fair and made sure I was able to find a solution to a really bad day that had me leaving satisfied and and in a very affordable vehicle option. I dont think I will ever go elsewhere for a vehicle at this point.

Charlies has always been a great place to have my regular Honda service performed. Their quick service, with no appointment is fabulous and many other dealerships in the region dont offer this service! For the larger service appointments, they work hard to make sure they can fit you in quickly. The waiting area is always clean and they always have some free popcorn waiting for you!

I want to thank Alex Musica, one of the two experienced finance managers at Charlies Honda, for working with me on my purchase of an extended warranty for my three year old car that the original manufacturer warranty had expired. First, I didnt purchase my car at Charlies Honda. Second, it is not a Honda. However, neither of these were factors in his ability to provide me with an excellent warranty and an excellent price.The Allstate Premiere Package that I purchased was superior to any offers that I have been repeatedly receiving in the mail. I now have peace of mind knowing that I have full extended care coverage.Thank you Alex, for taking the time and working with me to get the best extended coverage for my car.I encourage anyone who is looking for extended warranty coverage, regardless of the make and model of your vehicle, to contact the finance team at Charlies Honda. You will be pleasantly surprised to learn about their warranty along with the competitive price that they offer their product. I feel better knowing I dealt with someone on a personal level and not responding to a mailer, e-mail or phone call from a telemarketer.Thanks Charlies Honda!

Excellent service, as always! Thank you Rick Garland for all your help. I highly recommend Charlies for all your car needs.

If you are looking for a great value car that is going to last a long time then Charlie Honda is definitely the place to go. The whole staff is very friendly and helpful as well in answering any questions you have. They are willing to work with you whether looking for a new and used car. In getting a used car there, nothing is sold to you unless it passes the test as being nothing short of like new condition. Sales rep Paul Dustin was outstanding in customer service not pushing us to buy a certain car, but getting a feel for what I was looking for and taking the time to explain my purchase. The 2015 Honda car I purchased was fully certified and in a new clean condition as promised. And Charlies is there for you with any questions and help if any vehicle issues turn up. Overall cannot go wrong with Charlies and should definitely be the first dealership to seek out for a vehicle.

Just wanted to follow up to say thank you for your help purchasing our new Pilot. I really appreciated the ability to discuss a deal over the phone with you and basically work everything out prior to driving up to Augusta. Like the first time we worked with you four years ago, I found you to be straight forward, honest, and kind. Compared to other dealerships I’ve been to, yours is the most welcoming, least stressful, and cleanest. Throughout our time there last night, everyone, including Paul, Lori, and you were very welcoming to my 4-year-old daughter, and I truly appreciate that. And that being said, I know you also stayed late last night for us, which meant you had less time with your own daughter. Thank you for that.

I could get the same car from Darlings for $2790 less, but they kept insisting that Darlings has $100 more in doc fees. The math at this place doesnt add up. My mom got the car and shes happy, but had to work at it to bring them even a little bit closer. The staff was accommodating and friendly to people with handicaps... But the price was higher.

Nice people. Low pressure and willing to help and answer questions. Standard pricing practice that requires negotiating so bring your research.

Charlie’s family of dealerships is the best place to buy a vehicle. The staff are courteous, respectful and straight forward. Save some time searching for a dealer for your next vehicle purchase and go to Charlie’s.

Second car purchased here. This is a quality dealership with no nonsense.All questions answered and no pressure to buy before ready.And. Additional added attraction: they have dogs.

Got a free vehicle inspection because I stop by on Friday. Love it But I wish they had decaf in the coffee machine.

Always a great experience! Car #3 with 2 referrals and everyone is happy. Thanks Steve

Had a very pleasant experience at Charlies Honda. I had called around to 4 different Honda dealerships in southern Maine and out of the four they were the most friendly and not pushy (cant say the same about some of the others *cough* Berlin City *cough*). On top of that, they offered the best price! I did technically get a better quote on the car from somewhere else but their documentation fee is much cheaper at Charlies which made it the cheapest choice.The only thing is that they claimed that another place had some hidden fee which turned out to be false but that was probably based on prior knowledge.I would recommend talking to David Pahumbos!

This was the first time I purchased a used Honda at Charlies Honda. I was given excellent service, and a more than fair price for my used vehicle. I purchased a 2012 Honda Civic, and I am absolutely thrilled with it! I will be remembering Charlies Honda when its time to trade up again, and will tell my friends my experience. Thank you all at Charlies for wonderful service!

Went to have airbags taken care of due to recall. Also was interested in having my brakes done and oil changed. However they try to upsell me on the brakes and wouldnt allow me to get just the pads which is what I needed. Wanted to charge me over $400 for a job which ultimately cost me less than 120. I definitely would not go back and do not recommend.

Very Nice place clean and organized and very helpful people.

Very professional. Shop and waiting area very clean. They did the service quickly and did not try to upsell unnecessary repairs

We had been dealing with 3 other Honda dealers in Central Maine and then decided to give Charlies a try when we found they had the exact unit (Red HRV) in stock and the others would not go down to the price we wanted to pay. Charlies had a great price for us right from the start. They were very easy to deal with.

The one star is for a ploy Charlie’s uses involving 1) over diagnosis and/or misdiagnosis of mechanical issues, 2) exorbitant repair costs of those mechanical issues, and 3) an offer to buy the car and get you to buy another vehicle from them when you hesitate to pay the exorbitant costs.In December of 2018 my car broke down on a Sunday when I was shopping in Augusta. I couldn’t get in touch with my local mechanic, so I had it towed to Charlie’s, figuring that they had the staff and resources to quickly diagnosis and repair the issue even if the repair might cost more. The next day, the service manager called to say the battery, alternator, and starter all needed replacing. He also said the front brake pads and rotors needed replacing as they were “metal on metal.” The cost for these repairs was a whopping $2,000!I told the service manager I needed to think about spending that much money on the vehicle and would call back later. Within the hour, Charlie’s used car department called to say that my car was a good used car and would be a great fit for their public wholesale. The caller wanted to know if Charlie’s could buy the car and get me into another vehicle.That call raised even more red flags than the call from the service manager, so I paid Charlies the $99 diagnosis fee and had the car towed to my local mechanic.My local mechanic determined that the starter was the issue and that the battery and the alternator were fine. He also determined that the front brake pads and rotors needed replacing soon but were definitely not “metal on metal.” The total I paid for parts and labor (including diagnosis time) to replace the starter and the front brake pads and rotors was less than $700. This was less than 1/3 of what Charlie’s wanted to charge. It is now near the end of March, nearly 4 months later, and the battery and alternator Charlie’s wanted to replace made it through the Maine winter without issue.Charlie’s leaped at the chance to make extra money off of my situation to my financial detriment. While my vehicle is 11 years old, it has features that make it a good option for resale, including: not having excessive mileage (around 130K), having relatively little rust (it spent over half its life in the mid-Atlantic region), high quality mud and snow tires less than a year old, spark plugs that were less than 3 months old at the time, an interior in good condition, and an expensive Thule roof rack among other features. It still has years of good service left. Generic Blue Book value for the car is around $4,000, hence the $2,000 repair cost as part of the ploy.I understand that Charlie’s has greater operating costs than my local mechanic and needs to charge more, but this whole incident left me vowing never to do business with them again. They were either going to charge me an exorbitant amount for repairs (including repairs I didn’t need) or make a profit on my car and on getting me into another vehicle. Their attitude during this incident was dishonest - they attempted to both play on fears (the brakes are “metal on metal”) and make themselves seem like the good guys (we are pricing the job with a rebuilt starter to save you money; we can give you a great deal purchasing your car and a deal on another vehicle for you). If I had gone with Charlies, I would have been out an additional $1,400 and potentially $1,000s more.I wonder if some of the positive reviews describing cars needing expensive repairs and Charlie’s getting the reviewer into a new vehicle instead are actually examples of the ploy detailed here.

If youre in the market for a new Honda I definitely recommend that you give Charlies a call. Our local dealer, Prime Honda in Saco Maine couldnt even come close to the offer I was presented for a new Honda. There was no trade in involved. I dealt with Al the internet manager who was up front from the beginning and extremely friendly and professional. Based on my experience, I definitely recommend anyone give Charlies an opportunity before signing any paperwork elsewhere. Its saved us over $1100.00! Well worth the one-hour drive north. Thank you Al and Charlies Honda for your great service and professionalism. I will definitely be back when Im in the market and refer everyone I know to you. When Prime Honda starts seeing more and more cars with Charlies motor mall emblem on them maybe theyll get the hint that they cant overcharge everyone. Some people shop around.

Great staff. I had some significant work done on a used car and after initially being unhappy with a few things, the service staff was great about responding to and correcting the issues. A+ service

In purchasing this new CRV, Paul was phenomenal! He was very informative, gave all the information we needed and wanted. No pushy sales tactics, he was just a really here for us. Felt valued as a customer and I would definitely recommend Charlies Honda to everyone! Paul, Josh and Lori made it a very stressless buying experience. Would definitely purchase another vehicle from this dealership!

Went to Charlies last weekend to just look around. Thanks to the great service and the great offer, I left with a 2014 Honda Accord EX-L. I was amazed at their offer price and very pleased with the how they treated us. Thanks to our salesman, Dave for taking the time to show us our options. I would like to especially thank Todd Allaire and Josh Hall for making a great deal happen. We have known Todd for over 20 years and he has always been very generous to us.

The Charlies team made everything very easy! This is our first vehicle purchased from Charlies - we look forward to returning when its time to purchase my husbands truck!

After dealing with a bad experience at two other dealerships, we were going in with a lot of doubt. Sallyann greeted us just as we walked through the door. We talked to her about what we were looking for and the price that would fit into our budget. Sallyann was on it. She knew what we would like, got us into a vehicle to test drive, and was patient as we learned to use features we’d never had before. With Sallyann’s enthusiasm and Phil’s ability to work with our budget, we left happy campers and so glad to be a member of Charlie’s family. The dogs that I had read about in previous reviews weren’t there, but Phil’s dog, Zeke, was fantastic and entertained our 2-yr-old. Thank you Sallyann and Phil for a great buying experience!!

Niklaus was an excellent salesman. Honest and direct. I would buy a car from him in the future.

Great place to do business with. Friendly staff. Very knowledgeable. Prompt service.

I bought a CR-V here. I didnt like the salesman going on test drive with me though. That wasnt only issue.

Our car broke down over the holidays near Augusta. Charlies helped us get back on the road within 48-hours. Prompt reliable service.

Great place to buy a car (KIA)

Great customer service! They took very good care of us. Met all of our needs.

The drive in, drive out service area is fabulous. Their price estimates are fair ...

Excellent place to buy a new Honda from. Wouldnt buy anywhere else. Bought new CRV and it didnt suite my needs... the sales manager ray understood and stepped up to the plate and got me into a new pilot. Thanks guys! I will be back next time

Great dealership. Wonderful sales team.

Thanks to Charlies service and sales staff for great customer service. As I was travelling on the Interstate my 2010 Honda Odyssey experienced engine problems and the emissions control warning light came on. Stranded on the shoulder of the road, I called the Service Department. Jared recommended turning the engine off for 5 minutes and restarting the engine. This worked and I made it to the dealership on a Friday evening. The Sales staff very kindly offered to drive me to pick up a rental car. Customarily the Service Dept does not take on major work on Saturday mornings, but the staff indicated they would bring the van into the shop to at least get a start on diagnosing the problem. As it turned out, the technicians were able to complete the repair (a software problem).When I arrived to pick up the van Saturday afternoon, the sales staff again provided a ride for me to drop off the rental car. I really appreciated this great and very friendly customer service.

I would like to thank Mark Daigle and the crew for there great service!! Thank you! 🤗

My family and I had an exceptional experience at Charlie’s Honda. Typically toting small children when vehicle shopping can be regrettable but the dealership had a kid’s room with toys, TV with cartoons, a balloon, popcorn and drinks. I was actually able to car shop without my 4 year old’s needs slowing down the process.We were well attended by a salesman named Harrison who had an exceptional manner about him – easy going, charismatic, and nonaggressive all while being 100% on point with our needs. I shopped a few dealerships and ultimately came back and purchased from Charlies because of Harrison – he exudes integrity and I’m confident that he was shooting me straight and that if I have any issues he’ll go out of his way to ensure its handled correctly.My recommendation is to stop by and chat up Harrison if you are in the market for something new. 5 stars all the way.

Very pleasant and quick found the car in my price range 100% happy with the hole process

Very nice and friendly. However, pretty disappointed in how expensive an oil change and tire rotatio is. I can spend $30 less other reputable Tire companies.

Pat and company went the extra yard working with me to get me into my first new car! Thanks guys for all the good work! After going for round two... It was a different story, nice enough salesman, but unwilling to work with us for the right car... The finance guy felt cold.... Once we were in talking about cars... The world grew dark...

All the people their were very polite thank everyone for for a great experience

Marcia and I were very pleased with the service we received from Sallyann and Josh.