The process to be approved was easy and very quick. Great rate. Kelli and Nicole were extremely professional and helpful. Would highly recommend!

Very affordable car and home insurance. Great fast convenient customer service!

Maegan was great with getting the quote I requested. I went ahead and purchased my policy on the spot. Superb service. Highly recommend.

Cant answer simple questions about credits and how they work

Maegan did a great job making sure I was taken care of!!

Took care of my problem on the spot, very easy to work with

I have my home and vehicle policies with Kelli Southern State Farm. Exceptional service and staff. I have been a policy holder for over 10 years. I will not change!

First time getting insurance on my own and they made the process easy to understand. Combined my car and renters insurance. Best thing is they dont discriminate dog breeds. Very happy with my experience and highly recommend them!!

Amber was super helpful getting me setup for the first time getting insurance. She made everything super easy and she was always available for me to ask questions. Wonderful!

UPDATE 7/1/20: TL:DR - Dont waste your time with State Farm if you have ticket/s. They dont underwrite until after you switched to them. Rates will increase or be denied coverage. Very disappointing.After spending days of my time getting all of the information to State Farm, setting up payment, canceling my home and auto with previous insurers, I get a call stating that Sate Farm cant insure my auto due to a previous ticket. The most frustrating part of this is that in the very beginning I made State Farm aware of the ticket on multiple occasions specifically stating I didnt want any surprises such as increased rate prior to switching. Never did I think they wont underwrite it until weeks after I switched to them. Now I have to spend more of my time getting another insurer. I hope they are able to figure out a better process. Because for anyone out there with ticket/s on their record, I wouldnt waste your time with State Farm.Original Post: Better rates than I currently had with Esurance for the same coverage. Nicole was very knowledgeable. She suggested another option that I wasnt aware of. With her suggestion, I am better covered than before and am now saving over $1k/yr between Auto, Home, & Umbrella. I would highly recommend them to anyone.

10/10 would recommend! They always make sure I get the best prices and they are always so helpful😊

Weve been with State Farm and Kelli for years and wouldnt use anybody else! The staff always goes above and beyond to answer questions or help with any issues, and are always so friendly! Thank you Kelli, Nicole and Amber!

Ive been a customer of Kellis for about 2 years now and shes been awesome! Thankfully I havent had to use my insurance, but every time I need to call her, she is super helpful and friendly! Shes a great agent!

In 2009, when a fire destroyed our building, Kelli’s group was easy to work with and processed my claim SUPER quickly. This was instrumental in helping us rebuild and get back into business, and is the true test for an insurance agent. I highly recommend Kelli Southern Insurance!

Kelli and her staff is awesome!! They try to help to the best of their knowledge and if they dont have the answers to a question they will work to get them for you!! Highly recommended!!

The BEST insurance agents EVER! Always quick, helpful, and friendly. :) The pricing is awesome too- its super comparable to any other agency but you will get customer service that is FAR better! Definitely go with these guys if you are in the market!!!

Kelli answered all my questions about insurance in an easy to understand manner. Kelli and her team are very pleasant to deal with and make the many decisions about insurance easy to understand and navigate to just the right solution. I highly recommend that you call them directly....you can’t get this kind of service and help from an internet website!

What a great experience, dealing with Kelli. Definitely recommend going to see Kelli for your insurance needs!

I am so appreciative of Kelli and her staff. They always go above and beyond to help me and my family. They are super friendly and professional. So glad to have them represent me.

What a great agency! They totally go out of their way to make you feel like family. They took care of our put of state auto transfers and our new home insurance. We love Southern State Farm.

Great agency! Very helpful and quick to answer questions!

The staff is very professional and has an amazing intern! My family was helped out a ton with our auto claim.

Kelli Southern and her team are the real deal! Their focus is 100% customer satisfaction. If you need a true insurance professional, call Kelli and her team. You will not be disappointed.

Kelly is a great agent. Always helpful and professional whenever anything is needed. She’s great and so is her team

Kelli is very professional and helpful in answering any and all questions about my policies. I would recommend her to anyone looking for a wonderful insurance experience.

I live out of state and needed to find home insurance for my grandmother. Kelli and her staff are awesome to work with. I appreciate their help so much.

Kelli and her staff have been so wonderful for my husband and I over many years as we have gone from renting an apartment to owning our home and from leasing to owning our vehicle. They have made themselves available to advise about situations and are always there when we need them!

Friendly and helpful

Great agent and office! I would highly recommend this office for all of your insurance and financial needs.

Kelli and her team will take great care of you! Give them a call today and you wont be disappointed!

Kelli and her team are AMAZING! They treat their customers like family! i recommend them to everyone i know

Kelli Southern in Auburn Indiana is a class act. I would never trust any other office for my auto insurance in the area than hers. Totally recommend!

Great Agent, and helpful team. They will treat you like family!

Friendly, quick to communicate, knows her stuff, and honest! What more can you ask for?

Best insurance agency I have been with!

Awesome agent! Kelli goes above and beyond for her customers.

Great agent and team! Kelli is very knowledgeable.

Excellent to work with highly recommend

Even on the weekends, when you NEED coverage for that new driver!!!Thank you Soo much Christina ❤️

Wish I could give no stars at all!!! Very unprofessional!!!!!!!!! Constantly complains about how her business is failing, no wonder!!!!!

Great office! Agent is very professional!

Kelli and her staff are the best!

Kelli is awesome!

Very professional office!!