user
Caliber Collision
375 Nevada St, Auburn, CA 95603, United States
Appearance

Comments
Ju
Review №1

I had a run in with a deer and Caliber brought my car back to new. My only regret was not asking them to paint my hood at the same time as I had previously had some rock chips. I didn’t know it would turn out so well. Great customer service, kept me in the loop the whole time. Thanks Robert

Ka
Review №2

They were recommended by my insurance company and a friend. Very easy to work with. The car looks great after repair of dented bumper.

Bu
Review №3

F150 with driver side impact at front wheel, hub, suspension, fender, running board, door side panels, two color paint all fixed. Thorough and detailed estimate, repair executed and delivered on time. Really impressive shop and great team.

Br
Review №4

Great service. Car was repaired on time, paint was matched perfectly, and they cleaned my car inside and out.

Ca
Review №5

Very professional and courteous. Robert and his crew did a great job.

Jo
Review №6

Caliber does awesome work. This is the 2nd time Ive used them and I dont think Id ever go anywhere else.

Gi
Review №7

These folks did an exceptional job and went above and beyond what I expected. Super happy with their work and service.

Tr
Review №8

Great shop!! Work was done right the first time. They even finished early. Customer service and Communication was above and beyond!! Exceeded allof my expectations.

ye
Review №9

It was fast easy no hassles

za
Review №10

Tony and Katie were ama,omg the whole way through this process from answering hypothetical questions to completing the service on time they are truly the best make sure you use them on your next experience and find out what I mean!

Ka
Review №11

The staff are very friendly and accommodating. I went here to get an estimate; the process went quickly and smoothly! Ill be coming back here to get the repairs done. Definitely recommend if you are looking for a small friendly shop with very competent staff!

wi
Review №12

The guys at Caliber have always taken good care of us. We have taken 3 different cars to Caliber (2 at this location) and they were great with us. They got things done in the time they said or quicker, they were friendly and above all they did a great job fixing our cars. Even with one little slip up (the rear hatch wouldnt open when we got our car back) they jumped right on it, stayed later than normal and fixed it right away. 100% would go back.

Am
Review №13

Used these guys before when I was rear ended. So this would be the second time they replaced my bumper. They have an excellent system in place that relieves stress from the whole situation. I will not take my cars to anyone else except them. I receive excellent service every time.

Je
Review №14

Was a great experience and good quality of work. Mike was the rep helping with our truck and was very good on communicating on the status..

Ca
Review №15

Spoke to Robert. He completed an estimate of repairs very quickly. Wait to see how the repairs turn out. Customer waiting area was very clean and nice.Picked up my truck yesterday. The truck looks great. 😁 Shop did a great job. Robert was fantastic to work with. He kept me informed through the entire process. Front counter was fast and friendly. Recommend this shop for you paint repair needs.

ca
Review №16

I will se them in the future. They did good work in a timely manner and were very friendly yet professional. I had not noticed the shop, even though it is right next to the post office in Auburn.

Br
Review №17

You guys did an outstanding job! Saved me about $1600 dollars from another local center that quoted me and the work turned out great! Thanks so much for your professionalism and taking care of the customer. Mike was a pleasure to work with as well as everybody I met. Keep doing great business!

To
Review №18

Unfortunately I had to have body work twice and twice I was NOT disappointed by these friendly professionals that made the whole process seamless. They even had a rental waiting for me when I dropped my car off and I just left it there when I picked up my car.

Ma
Review №19

Caliber Collision is Awesome! they went above and beyond and even delivered my car to me and it looked Great! I would highly recommend to any one. Thanks again you guys Rock!!!!

Mi
Review №20

Absolutely the best body shop in Auburn. Yes there are other quality shops in Auburn, however, none beat the cost value for work performed.

Sh
Review №21

Caliber is a local collision repair shop with terrific customer service, ability & work ethic!

La
Review №22

Mike who helped me was fantastic. He kept me informed every step of the way. Definitely recommend. I went to the Auburn location.

Pa
Review №23

Working with Caliber Collision was a rewarding experience for me. My ford Edge was badly dented in an accident on a snowy day. The expertise of the talented staff restored it to its original pristine condition, within a short time. The car was presented to me looking like new, with an exact color match, completely undetectable that it had been in an accident. The friendly, efficient and knowledgeable employees guided me through the process of dealing with the insurance and rental car companies, which saved a lot of time. Being a resident of Auburn, I very much appreciated the convenient, close proximity of the Caliber repair facilities located in Auburn. It was an enjoyable experience working with Caliber Collision and I recommend the company highly.

Ch
Review №24

Fast, efficient, and quality repair work on my pickup truck. Thank you Auburn Caliber

Pa
Review №25

Great prices and service

Au
Review №26

Mike and the crew at Caliber Collision were very pleasant to work with and bent over backwards to make sure I was happy with the outcome. While I hope I never hit a deer again and require their service, if I do, they are my go to body shop!

Li
Review №27

They are Great! Just stopped by because the air in my tires were low and they filled them up for me no problem! Would highly recommend

Ja
Review №28

Robert was my estimator and that boy took great care of me from. I was always updated on the progress of the car from the day a dropped off until the day I picked up. Looks like a ride.

Mi
Review №29

Fast, friendly service while providing excellent quality of work. Talked directly to insurance and rental company for a very seamless experience

Ch
Review №30

They always do a wonderful job!

Ma
Review №31

They did excellent work on my Corvette, looks like brand new. Mike Cracolici was very professional and explained everything very well. Will highly recommend you.

To
Review №32

Caliber Collision did a great job helping me with my collision claim. Very professional and knowledgeable.

JR
Review №33

Never been treated so well

Su
Review №34

Damage from a run in with a deer. Repair was to take 4-5 days. Service manager called me the day after I took it in to tell me that the repairs were done and the car was going to the paint shop. I would probably get it back In 2-3 days. When I said that I hoped it would be in 2 days, he said he would work on it. They called the next day at 5:25 pm to tell me it was done! (Total of 2-1/2 days!!) Not only was it repaired quickly, it was repaired right. And the car had been washed. It look like a brand new car!!

Je
Review №35

I had my choice to go to any repair shop and I chose Caliber Collision in Auburn. I was very impressed from the moment I called into your shop and throughout my service repair to the delivery of my vehicle. My repairs were made in a timely manner and it was repaired to better than the condition prior to my accident. Thank you to Warren, Brandon and Rene Junior for a job well done! I highly recommend you give them a try, you wont be disappointed.

Ch
Review №36

What a place. Collisions of the highest caliber. Good ones!! Front back top or bottom. Whatever you want. Sorry! No refunds. What we bend is what you get!

Xe
Review №37

These guys worse than phenomenal.I had extremely difficult time dealing with the insurance company and Mike and his team at Caliber Collision had my best interest in mind every step of the way that made me feel like someone was looking out for me. I appreciated their communication methods I appreciated their updates and their emails and the timely manner they responded to all of my concerns. I highly recommend them they look out for you and theyre on your side!

Ja
Review №38

Caliber was very easy to work with. Brett, the service gentleman I worked with was responsive, and seemed to actually care that I was happy. Service is very important these days, and the service was too notch. The waiting area was very comfortable with coffee and bottled water, although I didnt have to wait more than 5 minutes at any point. The work was completed faster than insurance could pay, which was a pain in the rear. But that wasnt Calibers fault, and they even worked with me to get me my vehicle while they waited for payment from insurance. My only complaint is that one of the electrical components in my tailgate isnt working right, but truthfully, I didnt notice right away, and I havent contacted them to fix it. Plus, its been a couple months now. So thats my fault. I highly suggest this small, comfortable shop!

Ch
Review №39

I brought my 2011 Honda Civic to Empact Collision for some minor body and fender repairs and they were great to deal with. They handled everything including dealing with the insurance company, getting me a rental car, and most importantly making my car look new again. It was truly a great experience dealing the Dave and his friendly staff at Empact Collision in Auburn, CA. I highly recommend them to anyone who is in need of body and fender repair. I would not hesitate to go back to them in the future.

pa
Review №40

Very friendly staff and very professional

Sh
Review №41

Did a great job fixing my car, friendly staff, very knowledgable and helpful!

Da
Review №42

Quote to repaint roof was double my regular paint shop. No thanks.

cg
Review №43

Great ServiceNormally I would not get excited about a collision repair place but these people are outstanding.From start to finish they handled everything. Kelly was our contact person and made sure all aspects were covered. Caliber worked seemlessly with our insurer (USAA - also the best) to deal with everything including rental car and towing service.

Su
Review №44

My car was recently hit and I have to say that Caliber Collision in Auburn was a godsend.Brendan Coach, my customer service consultant told me that he would update me daily and he did. They made sure Enterprise rental car picked me up and I was able to leave the rental car there when my car was completed. Also once my car was completed Brendan stayed after closing to wait for me to get there from work. My car looks fsntastic you cant tell it was in an accident. They also detailed my car!They truly made being in the trauma of a hit and run accident as pain free as possible. I honestly have never had such great customer service in a body shop in my lifetime. A+ service!

Va
Review №45

Fast, did a great job and everyone was so nice that worked with me.

An
Review №46

My appraiser, Aaron, is fantastic! He ensured we knew what was happening by calling regularly to provide status on the progress of repairs and patiently answering all of our questions.

Da
Review №47

Great staff, courteous and knowledgeable. Weird that most of their work is done off site.

Da
Review №48

Robert is excellent!

Al
Review №49

Awesome staff

Information
8 Photos
49 Comments
4.8 Rating
  • Address:375 Nevada St, Auburn, CA 95603, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/auburn
  • Phone:+1 530-823-1434
Categories
  • Auto dent removal service
  • Auto body shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations