I have reviewed this facility once before. But I am going to again because it needs more attention I feel. I have been a customer for about 5 years or 6 years now. Have had no problems with my units. They have been recently in the last year raised the prices significantly and I find it difficult to pay on time. But I still give them 5 stars for the good customer service and cleanliness of the facility grounds

This storage facility in Atwater has got to be the most professional and courteous storage facility that Ive ever dealt with. Purely Storage really came through for me when I needed it..My first experience with them was a very pleasant one. Daniel Vidales.

Im very satisfied coming to this place looking for a storage... the young lady America was a really awesome help... She made everything much easier an help me get exactly what i was looking for... 10/10

I’m currently renting a 10x15 storage unit. I went to 2 locations and both ladies at each place was so nice and very respectful. And the lady answered all my answers with no problem. Thank you very much.

We been looking for a storage to rent and everyone we have been to have been very rude to us. Luckily when we came here we got what we were looking for! Amerika is so nice and very helpful! She really knows what she’s doing. Definitely will recommend family over here.

The girl who helped me was truly amazing and not rude at all, answered all my questions, very nice and outgoing. Thank you so much for your help!

Amerika was so helpful!! She made getting a storage so easy she works quick and knows what she is doing! I seen on the other reviews that she is good and very helpful this women should get a raise or a promotion!

Amerika, is extremely helpful and nice shes so easy to work with she signed us up in less than 5 min and emailed us everything no paper which i hate waste of trees and she even offered us waters and snacks!!!! Purely Store hand down best customer service!

America Torres was extremely helpful and friendly. Got everything taken care of within minutes.

Great customer service was great. Amerika was very easy going. Had a great experience

Professionalism and knowledge is important to me and to exceed customers expectations! Amerika at Purely Storage did exactly that a true gem! Sweet, knowledgeable, gave plenty of information. She knew her business! There was no sitting there and singing with pens or paperwork. Signed electronically, paperwork and receipts emailed! Talk about get there and get the job done. I was in and out within 20 minutes. Thank you Purely Storage! Amerika you rock! Excellent customer service.

Everyone was so nice and nice he storage space was perfect! Thanks to purely storage for being nice and helping me

Good place good customer service. Good prices . Safe location . Will definitely come back.

Went here after checking out other storages , great customer service by Amerika. Would highly recommend it.

I rented here in January and again last month I came in last week to ask for units America is super helpful and always so positive. I think what keeps us coming back is the customer service!

Amerika is helpful so nice and very fast I came in while she was doing tours and she moved me right in got what I needed I was coming from far away thank you amerika!

I highly recommend this storage. The people are very friendly and the property is always kept clean.

They knew how much space I needed just by looking at my uhaul good service and good prices.

Purely Storage has excellent customer service! The facilities are clean and secure!

Thank you to the girl that helped us yesterday, i believe her name was Naely, she was very helpful and offered us some snacks, WE LOVE THIS PLACE! !

Amerika is very friendly,great customer service,extremely helpful.Love it !

Very peaceful very friendly staff is great specially America and Nayeli great people to thumbs up

I came in asking for a unit and left with knowledge about storage auctions the young lady Amerika is super nice and informative about everything I asked for . I will wait to store my belongings here.

Amerika was beyond helpful, and made everything easy and fast. Her friendly and upbeat manner made parting with my money less painful.

Very satisfied with business here! Clean, safe, and friendly environment as well as professional. Communication was clear and they were always helpful. 10/10 would recommend to a friend in the area.Thank you!

I have had the best experience with this storage business. They are always friendly and have worked with me when I fell behind due to covid-19. I would never rent from any other storage business. Very clean and secured.

Great customer service. the manager that helped me America was very helpful with answering all my questions

Shout to Amerika for making it so easy to find a 5x10 storage room so i can fit all of my extra stuff that don’t fit into my new apartment 🙏5/5 would recommend it here

I have a unit here and amerika and Vanessa are very nice and helpful this is the 2nd time I rent from the company. I will continue to ONLY use them.

This place is the best,and the staff is so sweet.i recieved a call that my car cover came off.that was so considerate..just awesome...thank you guys very very much.☺

Great experience! Definitely recommend coming here for all your storage needs!

Best customer service ever! I gave them a call in hopes I could get a storage unit soon (the same day) and it happened so quickly!! I was even able to look at the unit I wanted! Clean facility, great prices, and everything was so simple and easy to understand. If you live in Atwater, this is definitely the place to go!

Easy access to my storage unit. never had a problem here

They have excellent customer service skills. Staff is friendly and very helpful as well . I would highly recommend this place. They also are willing to work with you as well. Definitely dont pass up checking them out.

Just a little information for you that place is highway robbery but you know what if you dont have anywhere to go or any place to put your stuff or any put whatever guess what theyre the only ones going to help you so I give you five stars just because youre a necessity

I have been there for the last 3 years. The people have been the most easy and polite to work and talk too. The area is always clean and safe to access ant any time. Its been nice thanks for all of your service.

Awesome place to store your things, office staff very polite and courteous. Always asked if there was anything that they could do or take care of. Our family has been here since 2008. We love this place!

Quiet, clean, and secure.

Always very friendly and the girls that work tu re are the best

Just rented a unit. Amerika has great customer service.

America is amazing and extremely helpful!!

Vanessa is super nice, friendly and always helpful when I go in. When you get a storage she will give you options and it’s super fast and easy to get a storage I would recommend this place good customer service!

Everything was just fine.

Easy to access, safe, clean and price is good. Awesome customer service also.

Amerika is very nice

Very nice person at the front desk, helpful, thorough, also feels fresh in their especially after a hot day! Thank you purely storage for being clean as well. 👍🏽

Vanessa is very kind, helpful & thorough. She was a joy to speak to! Purely storage is very clean. I would highly recommend it to anyone looking for somewhere safe to store their belongings.

Very friendly, everything was kept nice and safe.

Pretty good place, very quiet, clean and 24/7 access for commercial companies vehicles.

Vanessa is such a helpful women. Knows how to reassure that the company she is working for is a reliable and outstanding place to keep our belongings. 2 👍.

Customer service is great, friendly, helpful and all around amazing people to do business with...highly recommend!

The customer service here is unmatched, Vanessa was sincerely willing to help, quick to respond, and was most courteous! I will always choose Purely Storage because of her.

The young lady was very helpful and polite, love knowing my belongs are just down the street from my house, I give this storage place a 10+

The girl named Vanessa is really nice and has great customer service ! Fresno should get some customer service tips on this side of town all these businesses out here rock ! Vanessa is a great asset to this company

So i was interested in a storage unit in my area and through a friend they recommended this one. When i called , the receptionist was soooo lovely! She explained everything sooo smoothly and clearly knew what she was talking about. Vanessa made my experience soooo easy that i went down to the unit to rent one right after!

The lady Vanessa was very kind and helpful!

Been customer over a year had zero issues an greatly secured. Could ask for anything better

Great customer service

The staff member that works here is absolutely one of the sweetest gals, service was fast and easy and the prices are lower than all other storages in town. Very pleased with services so far! No complaints this far. I have been using the facility for about a year now.

I loved coming here she was the sweetest most helpful person ever very nice and welcoming made me feel like my stuff will be taken care of here

Great service. The manager is super nice and sweet. Clean storage facility. I never noticed any bug problems.

Very well maintained storage facility!

Super nice people.

The staff here are ALWAYS nice and helpful.

I am considerably happy. The gal is extremely helpful & very sweet natured.

I had this storage for over ten years. No discounts & they do increase prices over time. Old owner was a jerk. I dislike the times especially now that I live out of town. As far as storages in Atwater I would recommend this one because of it being secure & clean.

Helpful staff. When needs arose they took care of it promptly.

I GOT ROBBED..EVERYTHING I OWNED..This place is the worst storage in the world.first off i paid $100 at the kiosk & it wpuldnt give me change. When they opened i asked for my change & they said they didnt give change instead they daid the change would be used towards another mobth n half rent.never once offered to use my cgange for insurance. 2 weeks late my lock was cut & I WAS ROBBED..everthibg i own was stolen.i made a police report & the cop told the mngr. to reveiw tge security camera.a week later i asked about the footage & the mngr told me she reveiwed it n SAW NOTHING..she said the cameras only go back a week..I LOST EVERYTHING I OWNED..IM DEVASTATED..I CANT BELEIVE THEY HAVE FENCES N CAMERAS N SAW NOTHING.

Safe place to store stuff.

Good prices not so great security

It was a very nice place

Very friendly, reasonably priced

Very nice management

Good place very helpful

Does anyone no wen they have there late fee?????

Ok

Clean

Clean storage facility

Love it

High price

Great customer service

Very good location, they are very friendly and fast. Amerika is very good people and they also speak Spanish here.

The amerika girl here is very good people good service

I really liked how Miss America treated me I had an excellent treatment I liked her very kind excellent

Excellent place I loved it very good service thank you.

Good service that Amerika gives very good service

Perfect service

I recommend it, Vanessa is a very kind person 😍😍😍😍😍thanks