This service (Regus) is terrible!!! I have been with them many, many years and they have not improved when it comes to past complaints, service and representing my company at this location. The only reason I have not gone a long time ago is my business ties. I only use this address for downtown Atlanta. However, if I can find a replacement in the Atlanta area I will fire then ASAP!When I contact the manager I get a recording and no call back when I express concerns or there are issues. Instead, a employee calls back but I feel they are just a front. There have been several issues for months. The manager appears to not be concerned about me or matters so important. They have admitted employee turnover is high and I have noticed responsibility is lacking.In the last couple of years my mail has been lost, missing, stolen or never sent. They have lost important mail over and over again. Some of the mail lost, stolen or missing were checks, ID badges and important documents. In the last few weeks a check was lost or stolen at that office and when I complained they told me to contact the check sender and see if it was cashed! This leads me to believe there are thefts at that location. They still have not found my ID badge for 2020 either.I dont recommend this company for many reasons. These issues I am discussing are just a few. I am warning the possible new clients this service gets a F!!!

Through the year or so I rented an office here, Regus (the owner of Spaces) has had to credit me back money 5 times for overcharging me. When my lease auto renewed, they changed the terms of the contract and charged my account $1,000 for a retainer that I was promised I would get back. 8 months later, I have still not received the money back. They have used confusion, stall tactics, and just outright ignoring me. I may never receive the money they took from me. If you’re a small business that values your hard earned revenue, I recommend finding another office not owned by regus or “Spaces”. They are a shady organization. I regret doing business with them.

The Regus staff here are top notched! Ms. Veronica and Mr. Matthew took care of everything even while I was in Maryland! Deliveries and all were intact upon my arrival in Atlanta.

I am enjoying the office here this is great thank you

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