Horrible experience! Waste of $30 my mats were thrown in the car wet and the car it self was dirty and had lint on where they so called washed it. Could have gotten a better wash in a drive in car wash. Would not recommend.

Avril’s has been around ever since I can remember and for good reason! They do an excellent detail job, whether you’re in a hurry and they go light or you’ve got the time and they can go deep.Great prices and a nice variety of add on’s inside their shop. (Not necessarily car related.) Kinda like a Cracker Barrel for car washes!

I dont know why their Google rating is so low. This is my go to car wash and they are a staple in the community. They do a great job and provide good customer service. They have adapted well under Covid-19. They are always busy, so somebodies must like them!

Poor quality. After car wash was completed I could wipe dirt off my wheels with my finger. I immediately went up the block to Buckhead’s Finest Car Wash and had them re wash my car. Their service was 1000 times better.

Great job with the car covered in red clay dust.

I had my truck detailed at this location and didnt notice till I got back to the office in the garage that the truck was covered with water spots and look like the rag they had used to dry it off had been dirty. I spent about 30 minutes just wiping it down trying to get rid of the streak marks of what dirty muddy water looking streaks that was on my truck. I did call the manager and let him know that they needed to do a better job as far as changing out the water there. Make sure you check your vehicles before you leave and look around the whole vehicle inside and out. I doubt if I will use this location again.

There were a lot of workers and they were quick but not thorough at all. This was my second visit and both times my car wasnt really clean when they were done. However, the owner/manager really cares.

I gave this place the benefit of the doubt even after reading the bad reviews. However, they are all correct. They did such a poor job on the inside. They didnt wipe down the cup holders in the center console, or any obvious dust on the display and dashboard, nor did they make any real effort to vacuum crumbs that are super visible on black interior. I basically had to detail the inside of my car myself when I got home. It wasnt even worth complaining about. I just took my loss and kept it moving. This is clearly the norm for them.

Angel is the Manager, great service and friendly. They are always busy, so expect to have a small wait. Well worth it!!!

I will never go back to this place again after finding multiple scratches all over my brand new mustang. It’s like they washed it with a metal brush. Can’t believe people with Audi R8s, Range Rovers, and other higher end cars trust this place.

My spot nice car wash and golf shop

Excellent service. Attendants were very attentive, polite and professional all throughout.

Great job on interior in a timely manner

Unfriendly, Dirty and Overpriced. Don’t be fooled by the only reason this place is in business (the location). They invest as little as possible to keep this place in operation.

The workers are very nice. I just feel their outside of car cleaning is ok. I think everyone should try them for themselves.

I have a husky who sheds like nobody’s business. I got the mini detail here and I can’t believe how different my car looks! The interior is BLACK again! I’m really happy and will be coming here regularly.

Although its convenient and local, Im appalled with the level of service at this car wash:1. Overpriced - its way too expensive, especially for the lack of detail2. Bad customer service - It feels like the man at the register doesnt even want your business. Very uninviting and disinterested3. No attention to detail - they completely missed all interior surfaces and leather seats. They did not clean the interior running board. Overall, really poor job on the inside.I would not recommend this car wash for any reason. Too expensive especially for the price.There are WAY better options.

Took excellent care of my car. The interior really needed some attention but its spotless now.

Very disappointing. Long lines, poor service, and my car was still dirty in some places. Do not fo there!

Needed some extra cleaning on the inside of my mid-sized SUV (Mercedes ML350) so I went for the mini detail. Guy at counter argues it was a large SUV so it totaled $90. Turned out to be a normal wash but vacuumed the interior and cleaned the floor mats. Had to rush home and when I finally got around to looking at the car I had to spend some time cleaning bugs off the front, spots on the windshield, and brake dust on the wheels. Not a $90 clean

I really love my car wash today! I had a deep interior and exterior detailing. I only cost $90 ( a little pricey). I’m happy the scratches were gone. I do not know much about car detailing so, my standards could be different from other.

Fast, friendly, professional staff. I have been to nearly all hand washes in town, and I am very pleased with the results on my 4runner. I take great care of my car and I can tell they did too. They happily took care of a few touch ups I requested after it was washed. Highly recommend. They deserve your business and your tips. The prices are extremely fair as well. Thanks Avril!

Not sure why there are negative reviews on this place. I will literally drive out of my way to have my brand new vehicle hand washed and detailed here. They do an incredible job, the pricing is great and they do it in 1/5th the time it would take me to do it at home. Huge fan, so much so I avoid drive through car washes and they are the only ones to touch my truck. Thank you Avril!!!! Onward!

Believe ALL the bad reviews, they are spot on! I will never go here again. I told them I needed a service to get the bugs off of my car from a road trip. They charged me for a full service AND extra $5 to get the bugs off. Ended up giving me a basic car wash with the bugs still on the car. They didnt even clean my hub caps and left wet towel marks all over the car and windows. You would get a better car wash going to one of those $4 car washes where you just run the car through it. I used to go to the location on Briarcliff Rd, but they turned into a regular car wash. They are more focused on getting cars in and out than paying attention to what they are doing.

I live down the street from this place. Went to get a car wash that took 30 mins to complete. When I got home I noticed how much they missed. Dirt spots left on the sides. Streaks of wax left everywhere. The location is convenient, but its not worth the price and bad service.

Great job, as always!

$20, 30 minutes, excellent interior and exterior clean. Im satisfied. It was my first time visiting and Ill definitely be coming back.

Paid $225 + $35 tip for a full interior/exterior detail. Exterior detail was fine. However, the interior of my car now reeks of mold/mildew and body odor now (with a splash of strawberry?). I’m guessing they don’t clean or wash their equipment very well or very often. Looks like I will be paying more money to someone else to fix this. I will not be using this car wash again.

I saw the bad reviews but thought Id give them a chance and an honest review. The waiting area is really nice, so I wish I could say more for the place.One pet peeve about the service: I was working on my computer while I waited, but no one told me when my car was ready. I had to go ask.I came on a Monday at 2 pm,and they were not busy. Plenty of people were working. I have uploaded photos to show the results. Mine is the black Honda coupe.The interior has lint/dust across the dash, stereo system, and console area. The carpet still has visible debris on it. Fingerprints were not wiped from my touch screen. On the exterior, there are still dirty places the rag didnt touch, insufficient cleaning where some dirt remains, and water spots/drips in various places.At least it wont take long to finish cleaning myself. My car is the black Honda in the photos.

I just picked up my car from Avril where I paid $250 for their Super Deluxe Detail. They did not shampoo all the carpets and mats. My rear mat is still very dirty and has debris that comes off with my fingers. The upholstry on the rear seats wasnt even vacuumed nor was it shampooed. The door panels were mostly cleaned but not completely. I am unable to tell a difference from before dropping it off with regards to the Polish to remove oxidation, light scratches & swirls. I paid an additional $30 per headlight for the headlight restoration, and that actually looks really good. That is why I was considering giving them 2 stars, but after $310 all-in I just cant justify anything above 1 star. I would not recommend this place for anything other than a basic car wash.

My car still looks the same, they didn’t clean glass ! Horrible not worth the $25

I went here because it’s like the only car wash near me but they are always busy but the quality of work is awful...I requested a service that cost me $55 for a 2 door Jeep ...I had to make them come back and spot wash so many parts of the car ! I’m definitely a quality over quantity type person! They are awful!

Avril we need you back on the front. Customer service really stinks. The working team and washers are great and I consistently get great work, but the initial interaction with the manager at front really turns off. Still love Avril!!

Regular customers of this car wash. Came in for a wash and asked them to shampoo one area of the car where our dog had been sick, but that we had cleaned up. The workers refused. We and our business went up the street to Buckhead’s Finest. Our $60 went here instead of Avril.

Done with Avril’s. Just had car washed and it was the poorest quality yet. I’ve remained loyal to them until now, respectfully pointing out spots missed and waiting patiently until it was done properly and always tipping these guys 20%. But today iced the cake for me. Such poor quality work. I don’t leave reviews, ever. So you can weight this negative review accordingly.

Im satisfied. Whatever I point out, they take care of it. 👍 I read the other reviews. Personally, I wouldnt leave anything of value in a car to get detailed. Trust no stranger. Thats just life.

This is a great place to get your car cleaned, “old fashion” way: wash by hand!

Eco friendly. Waits on most mid range stuff spans 1-2 hrs. Quality is pretty solid. Favorite so far.

This was my first time taking my car to get washed here. I was dissatisfied with the service because after getting an exterior car wash I noticed that there were several areas on the hood of my car with chipped pain and the metal underneath being exposed. I spoke with the attendant behind the counter explaining to him the situation and how I’ve taken my car in the past to the drive through car washes and have never had any issues with chipped paint. The guy was rude and basically said it can happen over time especially with used cars. 😳 how can using a sponge and towels to hand wash a car cause pain to chip?!Needless to say I won’t be coming back.

Went there on a Friday. I got my car pulled up for a wash and the first employee quoted me some prices verbally without any ticket to record the selection. I asked him three times what the price for my car would be and he said $23. I go inside to pay. When you walk into the garage area for customers its setup like a coffee shop, in fact I thought it was a coffee shop, with weird wooden tables blocking you in every direction. I told them I got a number three and they asked for $25. Classic scam where nothing is in writing and they change the price inside. I told them the price I was quoted was different and the cashier lady said hes new. Seems like a training issue. The cashier was not very friendly. After the transaction she disappeared. Waited for a long time for the car to be washed. Weird products for sale inside that dont relate to automotive. Another bad sign. Many employees were passing in and out of the front customer entrance seemingly just traipsing around. The car was dried off but they missed two spots of water streaking down. I checked the rear cargo area was vacuumed which they missed forcing a retry thru the vacuum station. They did get the thing washed but the experience was unsettling. The initial employee guy was decent but the misquoted price was a detractor. Plus he promised vacuum of the rear would happen and didnt. Wont go back.

They did a great job on the inside of my car. It was raining so i didnt bother to gest the outside cleaned. The guys emptied my coin tray!!!! Took all the change and about $6 in paper currency. Very disappointed.

The guys washing the cars are great, its the guy behind the counter. Asked me for cash and the lady before me and after me used their cards. His excuse to me was The internet is down. I will not be a returning customer

Don’t waste you time and money here. In The first place this place doesn’t have an accesible entrance for the waiting room. My friend in a wheelchair had to wait out in the cold because of that reason and wasn’t even worth it, cleaning was done poorly and they didn’t follow the instructions to open the accesible van ramp properly. Bad experience.

Good wash, terrible parking!The overall wash was good except for my floor mats being slippery which is crazy.Other than that the parking situation is the worst part, if you come on Friday or Saturday, expect not to get a wash unless you wait across the street for the parking lot to clear.

Cleaned my car inside and out with great attention to detail for not ridiculous money

Why didnt I pay attention to the negative reviews??? I called before I came to find out what the cost would be. The guy on the phone asked what car I have... I told him Kia Soul he told me $20. When I got here -- and after my car was already soaped up, the guy I spoke to on the phone rang me up for $25. I told him he said it was $20 on the phone and he told me “well, I didnt know what vehicle you had.” He then admitted he knows I told him a Kia Soul and then said he had no idea what kind of vehicle it was and just threw out a price. A price he wouldnt honor. I asked why didnt he ask me for clarification… All he said was “Im sorry. I didnt know what it was.” I wanted to take my car elsewhere but it was too late. Never again! I hope he enjoys that extra $5!

First of all, when I walked through the door to pay, I was never acknowledged. The guys behind the counter was talking with this other guy about randomness, that had nothing to do with nothing. They wasnt servicing him, just holding conversation. Then, when the conversation was over, then he asked can he help me. I started to just leave but I looked and they had started on my car. Speaking of the car, they did a horrible job. There was a stain on one of my windows before the car wash and remained their after the wash. They did not do a good job at all. I do not recommend this place to anyone unless youre looking for horrible customer service and the worst car wash ever.

Had detailed performed....they didn’t do a good job at all. Dirt was still in the carpet and seats were not even touched.

Unprofessional and rushed

It’s named after the great Avril Lavigne.

Seems like it is run by nice people but over 1.5 hours of my Saturday gone for their Express wash. No thanks

Cheap cheap cheap as far as quality items . Constantly watched while shopping which was offensive!!!

Yesterday! I got my car cleaned interior and exterior and my experience had been as bad as other reviews. This place looked nice and I had high expectations with the way it has been made.After cleaning is done I realized I had too strong bad odor in my car as if some one puked! I think they would have used old towels to clean my car....I thought odor would go out if I keep my car windows open but it did not....I went back again and talked to the guy who washed my car and he responded by saying...It would have been smelling earlier and said probably ur car carpet needs to be cleaned! Which is Bullshit! Will never visit again and suggest others too to stay away!

Horrible p li ace car was worse that it come no customer service no boss or supervisor

This car wash is terrible! They did not do a good job on my car, and stole money from a compartment in my car. I left the money there in anticipation of using it for a tip. I told the manager about the issue and he did nothing. Dont waste your time or money at this place.

These guys do an absolutely amazing job!

Owner operator brisk and not customer friendly!

Does great job but long wait

Takes FOREVER to get your car washed. I pulled right in, they started vacuuming and then it took another 20 minutes before they even started washing. In total over an hour for a car wash that wasnt anything special... Watched an elderly woman ask them to dry her car a little better and the man working handed her the towel to do it herself. Will not be back.

Wow. This place sucks.Wheels still dirty. Dirty spots that didnt see soap or the drying cloth. Two guys yelling at each other to do your job like two little boysAnd to top the cake, one guy opens my back door and stands on my leather seat with his boots to reach the top.. Wow. Speechless

Good, quality job.

I have been going here for years and recently switched to Mister Car Wash in Buckhead. Avrils is terrible. Owner or whatever the guy is behind the counter is rude and odd. Dont go here, ever

Excellent job at this place ! I highly recommend Avrils Auto Boutique !!!

It shouldnt take an hour and a half to wash a car. They are understaffed.

Over priced, too busy, customer service was poor

Terrible service!

Awesome

Great staff

Worst Car Wash in Atlanta

Best in Metro Atlanta