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Carter Nicholson - State Farm Insurance Agent
3040 Briarcliff Rd NE ste c, Atlanta, GA 30329, United States
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Comments
Br
Review №1

Bradley Spear was great. One of the sharpest agents I have dealt with which lead me to signing the largest deal possible. Flawless experience glad my children will have something when I die.

Ta
Review №2

Great team, very efficient and upfront. Bradley really made things easy for me, highly recommend working with him!

Pe
Review №3

Bradley Spear was very knowledgeable and easy to reach. Quality branch with great prices!

Ch
Review №4

Could not have asked for a better and easier process for my auto insurance! Within 1 day, thanks to Alex, I had an amazing quote, and my insurance all set up. And they beat out Progressive by over $100 per month!!!!! Honestly was nervous and stressing about getting my car insurance for the first time, but Alex made things so simple, and was a pleasure to work with. Highly recommended using Alex from this State Farm office for all of your insurance needs!

Ma
Review №5

I moved over to this agency a little over 2 years ago and have been very pleased with the service. Jeremy has been my representative. I referred my boyfriend, who deals with Garrett and he is very happy as well.

ka
Review №6

I had a great experience with this team. I had the pleasure of speaking with Lauren and having her help me. Her work ethic, friendliness, and customer service was outstanding. Definitely recommend this location.

Re
Review №7

This particular State Farm agency is wonderful they are always willing and able to help and also are very understanding of all kinds of situations. If you are looking for a great place where you feel valued as a customer you will find it in Carter Nicholson.

Ta
Review №8

Great customer service!! Their staff definitely knows their stuff! Lauren was so helpful and easy to talk to! I highly recommend!!

Ka
Review №9

Carter and his team are great! I have been with them for about two years now and they are easy to work with and truly value their customers. Ive been working with Garrett at the office and he has been awesome. He is willing to meet in person whenever I need and always answers any questions I have. Also, (most importantly) Garrett makes sure to get me the best price and plan for my needs! I highly recommend Carter and his team!

Br
Review №10

The team at this location are extraordinary! They definitely have been trained to put their customer needs first and it makes me proud to be a State Farm client. Their customer service rep, Benjamin was superb!

Ja
Review №11

The customer service at this location is amazing! Mr. Reynard was a great help to me and it is quite clear that he loves his job. Would definitely recommend this location to others needing assistance!

Ky
Review №12

Customer service was beyond exceptional! I had the pleasure of having Mr. Benjamin helping me, his work ethic and customer service is outstanding! I will definitely continue my business with Carter Nicholson State Farm insurance.

Ro
Review №13

I had a wonderful experience with the team! They made me feel at home & I felt like they genuinely cared about getting me the best coverage plan possible. Definitely recommend.

Sh
Review №14

Very nice and friendly office! Also spoke with Benjamin and his customer service was far more than superb. Thank you!

Du
Review №15

I switched to State Farm a little over 6 months ago, and that has proven to be a very wise decision. Farah takes care of my account, and not only is she always professional, courteous, and knowledgeable, but she was able to substantially improve my rates and level of coverage compared to my last company. Any time I have a question or need anything, Farah takes care of it immediately and makes me feel like she and the rest of her team truly value my business. This exemplary customer service does not stop with Farah. I called today and spoke with Carter regarding a proof of insurance request, and without even looking up my account, he instantly knew who I was, the types of insurance policies I carry, and he fulfilled my request within minutes. I was astonished by this level of personalized service. I highly recommend this team for your insurance needs.

Al
Review №16

I spoke with Mr. Reynard and his customer service was amazing. Overall this office is great efficient and they provided me with everything I needed.

ta
Review №17

Staff member Lauren is one of the best! Always professional and responsive!

Mi
Review №18

Dear State Farm team,Wow!!! I just recently moved here and needed to switch my auto insurance over. I dont live really close by this office but a new friend recommended me. I have never seen such impeccable customer service. Everyone I spoke with was exceptional and made getting the insurance transferred over a breeze! After getting all the paperwork signed, I received a poem written by Ms. Farah Williamson stating how happy she was to add me to the State Farm family.....I was blown away. Never have I experienced this level of customer service. You guys were great!Best,Michael

Vi
Review №19

What a friendly staff! I was provided with EXCEPTIONAL customer service. Highly recommend.

Li
Review №20

Colson Holt broke down everything I need to know about car and rental insurance without the pressure that typical insurance companies lay on! Personable, professional, and efficient! Recommending to friends and family...

Ro
Review №21

I have been insured with State Farm for over 40 years and recently changed to Carter Nicholsons office from another agent. Tori Campbell and the staff of Carter Nicholsons office was knowledgeable and professional in helping me make changes to my current policies. They answered my questions quickly, honestly and always followed up with me. I recommend their office highly!

De
Review №22

The Team at Carter Nicholson are amazing.My daughter and I were in an accident this past March and everyone looked out for us. They called to make sure we doing well and made sure everything was getting taken care of.Stephanie is wonderful. She goes above and beyond. She always takes her time with you.Great customer service.Denise in Kirkwood.

Ch
Review №23

Carter and his team could be summed up in one word: reliable. They are extremely responsive to issues both large and small. Anytime I have questions about how to improve my coverage or balance my savings, they are knowledgeable and honest, always providing a straightforward answer along with a recommendation based on their expertise. I only feel like they have my best interests in mind. I would recommend Carter and State Farm to anyone.

Le
Review №24

I cannot say enough positive things about Carter and his team at State Farm! They have been an absolute pleasure to work with- very responsive, knowledgeable, and friendly. I own three lines of coverage now with Carter, and it has been the most painless insurance experience ever. He quickly implemented my coverage and found me all of the adequate discounts. I definitely recommend Carter and his team to anyone who needs insurance or wants a great customer service experience!

Ad
Review №25

I was truly impressed with the quality of service I received from Carter and his team. They are devoted to their customers and they treat everyone like family. John took the time to answer all my questions and ensured all my needs are met. Excellent professionalism, attitude and dedication. Thank you Carter team!

Je
Review №26

Carter and his team at State Farm put a personal touch on their services that no other firm can compete with. Not only do I have my personal accounts with Carter but I refer him to all my clients because I know they will be taken care of. His responsiveness and awareness or timely matters are highly impressive. I am excited about a long term relationship with Carter and State Farm.

Ma
Review №27

I highly recommend Carter and his team at State Farm for any insurance needs. Carter is interested in how his team can best meet the needs of their clients, not in pushing high commissions sales products. Carters team has seamlessly placed my family into new auto and homeowners insurance and they are always responsive to my questions and concerns. I wouldnt shop around to save a few nickels on your auto insurance, just give Carter a call.

ty
Review №28

Carter and his team are very responsive and knowledgeable. I am especially appreciative of the time and effort they put forth to explain the different types of life insurance available to help protect my family. There are a plethora of insurance companies in the market but very few agents that offer the quality of Carter Nicholson State Farm.

Ki
Review №29

I was referred to Carter Nicholson from my previous State Farm agency when I planned my move from Denver to Atlanta. They have made the transition super easy during what was a stressful time getting situated in a new city. Overall, they are great to work with. I especially appreciate Tori Campbell for always answering my calls and emails quickly with a great attitude. :)

C
Review №30

I made a pymnt late and received about 7 calls about the pymnt as well as several e-mails. I blocked their number and they found my grandmothers phone number and called her as well; the alount of calls that ws as given is borderline harassment. I called in and spoke to Tre, he was rude and hung up! Things happen but not good to badger the customer.

St
Review №31

Carter Nicholson has achieved the impossible!! His office isnt your everyday insurance office. His team members arent agents, they are true risk advisors! Coming in to their office is an experience on its own and a must! I was given advice on what coverage I need and the importance of insurance as well as how helpful State Farm can be in times of need.

Ni
Review №32

Carter is wonderful! It is so nice to be able to call him up on the spot and get an answer no matter the time of day. As a client, I really feel that Carter cares about my insurance needs. When I was rear-ended a few weeks ago Carter and his team were there every step of the way. They are quick, curteous, and a joy to work with. I highly recommend Carter to anyone looking to purchase insurance!

De
Review №33

Excellent customer service and they are very friendly. Never been with a insurance company that goes hard for there clients. Great Work !!!!

La
Review №34

Love doing business with the State Farm Carter agency. Ron Kirkpatrick has been my agent. He has done a great job getting me a plan that works best for my well being. He is very helpful and informative. I am looking forward to continue doing business with them.

Ma
Review №35

I would highly recommend going to Carter and his team for any insurance needs. He is very responsive to any questions/concerns, and he has provided the right products for me without trying to oversell. I look forward to continuing to do business with Carter in the future, and Id encourage others out there to call him with any insurance-related questions.

Wh
Review №36

Carter and his team have been outstanding to work with. Not only have they helped me get discounts on my policies but they have always promptly responded to all of my questions. Carter is very knowledgable about all of the products and has been very helpful in explaining everything to me. I would highly recommend Carter and his team at State Farm!

Ch
Review №37

Dealing with insurance always seems to be a hassle, but not with Carter and his crew. I really appreciated how easy they made things for me in my time of need. They were very knowledgable and answered all of my questions. Thanks again Carter!!

PG
Review №38

Health care costs are on everyones minds right now, since the state health exchanges have opened and we are all trying to figure out what that means to us. Carter and I were talking about health care coverage before October 1st since I had just received my annual rate increase notice from my old company. Im self-employed and so is my wife, we have a 22 year old son and we are all healthy with no health issues. In spite of that, my new rate was about to rise to more than $1,500 each month for catastrophic style coverage with a $6,000 deductible. Perhaps some of you are relating to this information. Then consider that Carter was able to cut my monthly cost in half (for comparable coverage) which allowed me to purchase Long Term Care insurance with only a portion of the savings. NOT A BAD DEAL!He has helped me with almost every form of insurance that I currently carry and even has helped one of my associates that needed personal liability insurance to cover his technical work in a local hotel--as a freelancer/independent contractor.You dont know how Carter can help you--or how much money he can save you until you give him a call.And his office is right next door to Nicolas restaurant if you want an outstanding Lebanese meal.

Me
Review №39

Knowledgeable, helpful, and kind staff. I have always received great customer service from all. Office is very inviting and comfortable. Highly recommend this team!

St
Review №40

Carters team handles all of our personal and business insurance, including Life Insurance. We have found them to be exceptionally responsive and professional. Of course, State Farm is the best product on the market. We highly recommend them.

Tr
Review №41

Working with Carter and his team has been a pleasure. That is saying a lot for a process (finding insurance) which can be hectic/tedious at times. I receive courteous, knowledgeable service, and I tend to be staring wide-eyed at my computer when I receive responses back within minutes. Regarding my car insurance, in particular, Carter went the extra mile to help me achieve much lower rates. I will not only continue to work with StateFarm/Carter, but I will also strongly refer others to him as a trusted source for any insurance needs.

Ry
Review №42

I recently switched within State Farm to Carter and his team and I could not be more satisfied with that decision. They truly do put their customers first and take pride in their personalized service. I highly recommend them to anyone looking for an insurance agent/team.

St
Review №43

Great service and honest agent. Very transparent around coverages, pricing, etc., as well as being extremely responsive, helpful, and proactive. Would highly recommend!

Mu
Review №44

I had a wonderful experience with John Youngblood! He helped me look for insurance quote for my vehicle. He was professional, prompt and extremely pleasant to work with. Thank you!

Da
Review №45

I highly recommend Carter and his team for your insurance needs. Carter is extremely proactive and his team is incredibly professional and polite. They are always putting their clients first.

La
Review №46

We have our home, auto and life insurance with them. So far our experience with them has been great, though we (luckily) havent needed to file any claims.

Je
Review №47

Ive been a client of Carter Nicholson for almost 5 years now with multiple policies and he and his team have always been very professional and attentive. I would highly recommend Carter for any and all of your insurance needs.

j
Review №48

Great experience with my risk advisor. Answered all of my questions and set me up with the coverages I need.

Ca
Review №49

Like a great neighbor hes there.Nice office location with wonderful and assisting employees. Couldnt choose a better agent for my family

st
Review №50

Best insurance office Ive dealt with. I feel like the most valued customer in the world.

Mi
Review №51

I had a bad experience at this agency because of unprofessionalism and unresponsiveness. I did get a personal apology from Carter himself, which I appreciate and made me feel better about the situation. It doesnt change what happened, but everybody makes mistakes.

Ch
Review №52

Moved all my policies over and very satisfied, terrific customer service and prompt follow up.

Ka
Review №53

Extremely professional and efficient service. I would highly recommend.

Am
Review №54

Great office and impeccable customer service! Would highly recommend to anyone!

Kr
Review №55

If youre looking for an insurance agency THIS IS THE BEST TEAM!Thanks Carter!

Re
Review №56

I always get very good service from this team.Thank you all

Er
Review №57

Carter and his team have gone above and beyond to help me with any questions and concerns I have run into. In a world where quality service is exceptional rare, Carter and his team stand apart from their competition in Atlanta.

Pe
Review №58

Jeremy and Garrett are extremely helpful! PMH

He
Review №59

Really nice staff, they have been my agency for a few years

Mi
Review №60

Highest level of customer service.

Wi
Review №61

Carter is a great agent. I know I can always count on him.

Ja
Review №62

Great people to work with. Highly recommend.

Be
Review №63

Only had positive experiences with State Farm, will always be a customer!

To
Review №64

Great customer service and speedy response to inquires.

De
Review №65

Love these guys.

Ka
Review №66

Great customer service!

Br
Review №67

Carter and his staff went above and beyond when I was purchasing a car. Please go see his staff if your shopping for a new car!!

La
Review №68

Great office and very knowledgeable agent!

Br
Review №69

I love how personable and friendly the staff is

na
Review №70

They are quick and easy to communicate with.

co
Review №71

Best insurance in town!

Th
Review №72

Carter has a great team!

Je
Review №73

Excellent service

Ta
Review №74

Its always a great experience all-around with Carters office. Colson is very responsive and helpful with dialing in coverage/deductibles to fit my needs, as well as explaining in-depth what certain items and terms mean on the quotes. I already had rental insurance, and needed auto insurance in a jiffy. Colson is the man, and always makes it happen. Like a good neighbor, Colson is there!!

Information
36 Photos
74 Comments
4.9 Rating
  • Address:3040 Briarcliff Rd NE ste c, Atlanta, GA 30329, United States
  • Site:http://www.callcarter.com/?cmpid=ts6s_blm_0001
  • Phone:+1 404-748-9739
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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