I used to love Atlanta Humane Society for their vet care. It was a win-win situation. I donated every month, payed vet fees and got vet care for my dog and cat. However, nothing has been the same since the pandemic. Now, they never return my calls to schedule vet appointments. I brought my pets for many years. Now, they are not reliable.

Ive been taking my dogs to the Atlanta Humane Society Clinic for years. Once Dr. Johnson arrived it went to a new level of excellence. When it came time to send one of my beloved fur babies over the rainbow Dr. Johnson gave me the professional information and support needed. Her team of professional care givers are absolutely EXCELLENT.I totally trust my fur baby in their care.Prince Philip and I Thank-you.

Had such a lovely experience. Such a clean facility. Making sure you wear a mask and sanitize your hands which is treasured dearly in these times. The sign in digitally was a breeze and the email I got after adopting Myrtle(NaNa)Congratulating me was sweet. Bradley was especially sweet and attentive we had a three hour drive and she accommodated us so well. I highly recommend getting your fur-baby from Atlanta humane society. Plus they send you home with a bag of food and tell you everything you need to know. Such a pleasant experience Id come three hours again if I adopt again.

AHS is an amazing organization that does so much good for our community. Its a great place to volunteer, become a foster or adopt your next pet. Everyone Ive ever interacted with cares so much about the animals and its been great to get to know the staff better over the past year since we started fostering. Im always so impressed by how much care and love is shown to the animals in our community who need it most.

Ive spent all week in several vet clinics and this was the only that truly cares. These people are incredible, exceptionally friendly despite being extremely short staffed and flooded with work. And yet, their service is outstanding and their staff genuine.This place, from shelter to clinic deserves abundant support for all they do in our community.Special Thanks to Lakeisha for being such a gem! 💎🐶💜

It surprises me that the veterinarian at AHS is extremely knowledgeable. I have my cat for 3 years now during which I seek several vet treatments/cat owners advices. The vet knew exactly what is happening and recommends more! The service is far more professional than a few other places in Atlanta. And the cost is, needless to say, very affordable!

Amazing people. Adopted a cat here and they were a great help in finding my cat and supplying me with items to take care of him!

So orderly and patient. I recently got my fur baby from here and he is the biggest sweet heart youll ever meet! This place knows their stuff and take such good care of the animals! 😍

I always feel comfortable bringing my Chicababy here, I can tell they love my furbaby as much as I do. The staff is knowledgeable and friendly and they explain what’s going on with our pets and on top of all that……it’s affordable. I highly recommend the Humane Society on Howell Mill ❤️❤️❤️

I was in line before they opened, determined to get a kitty. I had been searching for months for a relatively young cat that I could train a bit to be an ESA. I was actually hoping for a female cat and was a little disappointed that I misunderstood what I had read online. (The cat was in foster and I had not realized). As I start to walk around the housing area, I hear this loud meowing and I keep getting drawn to this kitten named Dude. So ask to take him to the play area and within 5 min, hed stolen my heart and was mine for sure. The nice lady there had our adoption papers in minutes and with a total process of about 30 min, I was able to take my little baby home. His new name is Cucumber and hes such a treasure. My friends just cant get enough of him either. Would definitely recommend that anyone looking for a fur ball to love and add to their family without the extensive hassle, go here. You can tell the pets are well taken care of and the staff are just looking for someone to love and care for these animals. There was one lady in particular named Jennifer, that really made the adoption go perfectly. She was so helpful and kind to me and made sure that Cucumber and I were squared away. I will definitely be donating, I cant thank them enough for helping me find my support animal and new little buddy.❤️

I love the Atlanta Howell Mill Humane Society. I am giving them a rating of 4 stars because although I love them I am also disappointed with them. You see , I have not been able to get an appointment for my Chihuahua to see the dentist. Several times I was able to take both of my fur babies into the facility and they were treated Royally. They got their shots , one had her teeth cleaned and they were given physicals. One even had surgery on her leg . I was very pleased. Duke my younger dog was to be scheduled to get his teeth cleaned the following couple of months and I was told they weren’t cleaning any teeth right now !! I was disappointed! The next blow was when a wild animal attacked Duke and he needed surgery!! I was told to find another vet because they were not performing surgery! I was so scared. They knew Duke and they knew I loved him but no help. I had to find someone else and I did but I really didn’t trust them like I trusted the Humane Society. You see I had experienced bad veterinarian care for a dog I had that died and my son suggested the Humane Society to me because as he puts it “ they care about dogs . They kiss them in the mouth.”The bottom line is this, The Howell Mill Humane Society is the best place you can take your fur baby provided you can get an appointment.

Nothing, everything was perfect! The front desk worker Lakeysha or something similar, was AMAZING! I love her, she’s the reason my babies just found a new vet for life. The vet was awesome too, they both explained everything in simple terms and took good care of my babies. Thank you all for everything you do!

Please, if youre at all able, do not take your pet to the vet clinic. While Ive always had great service once there, its impossible to get in for a sick pet appointment. If you take your pet there for routine matters, you are not establishing a relationship somewhere else when you need a sick pet appointment. Therefore, youre left stuck going to an urgent care or brand new vet for a sick pet appointment (which by the way is impossible). It will put you in a terrible situation. Also, the fact that I cannot pick up the phone to talk to a real person and make an appointment is very frustrating. To be forced to go to the web portal to make appointments is frustrating, cumbersome and not personal at all. Overall, the vet clinic is so frustrating to work with, even after having been a client for 10+ years. I cant handle the insanity. Avoid at all costs!!!

I cant recommend this place enough for their veterinary services, they were awesome from start to finish. My cat doesnt travel well and tends to get sick in the car, but they were so understanding and even cleaned up him and his carrier and provided another towel for him for the ride home. The staff were all incredibly friendly and helpful, they even answered questions unrelated to the services we were there for. I was also impressed with how clean the whole place was and how reasonably priced their services were.I cant speak for their adoptions process as I havent adopted from them, but if its anything like their vet clinic, Im sure its fantastic.

Very supportive and compassionate. They took time to make sure not just my pet was taken care of but so was my family.

Life savers. They work hard with these uncared about animals. To make sure they have a happy place. In the future

I went for the first time this week since other vets are so expensive. The staff is very friendly and my cat is feeling so much better now. Services are super affordable and I will be a life-long customer from now on.

Great experience all around. Everyone was friendly and patience. They all provided great customer service and with a smile!

Overall , I had a great experience adopting my dog! They were super patient with my son and I even during Covid. We were able to foster first so that we could make sure she was a good fit. The entire experience was super pleasant ! I love this place!

Super Happy!! I have a Tabby cat, 3.5 years old that needed spaying. The packages are super affordable so she got a rabies shot again and a chip as well. The surgery went great and the process was pretty straightforward! Thank you again for your help!

They dont make it easy/helpful if you have to return your pet after 30 days. Some of us try our best and give our newly adopted pet longer than 30 days to see if it works out, and unfortunately it didnt. I shouldnt have to go through a thousand step if my dog not working less than 4 months. I paid 200, shouldnt have to pay any more.

This shelter is organized and enforces all covid protocol. Its nice to see them really giving it their all even when shelters are full.

Warning! Loooonnngg review ⚠Warning!Edit : changed to 1 star.Now to get the REAL recognition that the star ratings get on Google, I decided to switch it.I made the decision to bring my wife and middle child to the facility that I had worked for over 15 years ago to show them (my family) a truly genuine passion for caring for the animals and the experience was nothing less than severely disappointing!We live in West GA, and after looking at BUCK online for the past few weeks, I finally figured that it would be nice if we could even see him in person, to see if he would be able to make a good fit into our household.Well, as soon as I asked to have him taken out of his kennel to spend time with him, a volunteer looked at me (and I felt like I was sick or something, like how could you want this dog???) at that point, before I knew anything else, we (the voulteer and I, in front of my wife and son) had a staring contest before she told me that she would have to get an actual staff member to do that because he has had a history of less than acceptable behavior. Now in my head Im thinking ok challenge accepted , but after I spoke with the manager, I was told that the adoption would not be approved (before I even got to TOUCH BUCK) #fail! I am not bashing BUCK nor any of the other animals at this establishment at all, at any point, as I believe we all can make a difference when we set out to do so)I will elude to the fact that I (was) truly upset by the fact that I was SEVERLY MISLED by the companys active description of their available adoptable animals basically stating the dog (BUCK) was good with kids etc... (please see the photos) as I read, that because of what the dog had done, and because I had my 1 child (10yrs old) that they wouldnt be able to approve the adoption of BUCKS past! Mind you all I did was ask to see BUCK! Again I understand the political agenda behind THE ATLANTA HUMANE SOCIETY, even as a former employee, an experienced dog owner, I would never expect to be dismissed before I get the chance to make a difference in one of these animals lives!I WISH I HAD A BETTER REVIEW TO LEAVE FOR 5 STARS BUT I DONT. PLEASE TRY TO CONTACT THE AHS BEFORE YOU MAKE AN ATTEMPT TO ADOPT!YOU MIGHT WANT TO ASK FOR THE THINGS THAT ARE ONLY SHARED VIA WORD OF MOUTH AND NOT WHATS ON THE WEBSITE.Think Im making it up go and see BUCK for yourself! Get him out of there if you can! I assume he needs to be an only pet no children???DISCLAIMER : our family was able to adopt a puppy from our local animal shelter and he will be VERY WELL cared for! (also see the photos)ADDITIONAL DISCLAIMER : I know the life and times of animal lovers, dont make them extinct by making them non existent in the present!

I LOVE AHS! Even though they are short staffed, they were still kind and patient. This was my first time bringing my cat here and it will definitely always be my go to place.

Staff is so very welcoming and wonderful 🙂😊. I love The Atlanta Humane Society.10+ stars I recommend.

Great place to adopt a pet, I found the perfect pup for my family.

Nice Place. All The Staff Were Very Helpful.Went & Adopted Our Family Dog From Here.

Please instruct your door-to-door solicitors not to knock on peoples doors with golf balls after theyve rung the doorbell and been ignored. Theres no point in being that loud and pushy

Got our dog Peach (formerly Ruby) an orangeish brown with white markings 8/2/18 and she has been so wonderful! only thing they said she would grow abt 2 inches and that she was about 5 months old. haha. fast forward and she is now 65 lbs. they also failed to tell us abt her heartworm.

They should definitely be open longer than 3 hours a day . I wanted to bring in a lost dog but couldn’t because they were closed they should definitely have some after hours help going on!

This is always a great experience whether looking, adopting, or picking up a food donation for #Free99Fridge

This is my second cat adoption. Saw Marvin on line. He is happy in his new home.People working their were so helpful at every step in the process.

The ONLY reason I didnt give it 5 🌟s is because the phone attendant grossly misinformed me. She was very nice and easy to talk to though. I just feel they need better communication between the facility and call-takers whom primarily work out of their homes.

Great event. All the volunteers were super awesome!

They took care of my baby, were very kind and welcoming and to me thats important; especially today, where people are being trained to refrain from being humanitarians.

I love how caring and patient they are we you when you come to bring your pets in for a visit.

Awesome. Dogs cats and people. What else do you need.

If anyone is interested in rehoming my dog please email me [email protected] for more info.

While waiting for my cat I observed the kittens being fed what I would consider a gross amount of wet food.There were two bowls of wet food in the cage and the young lady came around with another,there were two kittens , one bowl empty, second half empty and she proceeded to bring a 3rd.removeing the othersThen the nurse tells us we can take this one because of runny stool .WE ALL SHOULD KNOW WHY.thanks

We would love to thank the girls out front. They made it so easy for us to register Dr. Watson and they took him to get all of his shots. He was still living on them after he got his vaccinations. It was quick, easy, affordable. I will take him back. Thank you so much!!!

AHS clean all the way to the smell of the place. The works were friendly and polite with great customer service etiquettecy. I will definitely recommend some whos looking for a dog or cat.

My appointment not delayed. The service was thorough and recommendations was offered for the well being of my fur baby.

This is the first place you should go when you are looking to adopt a new family member. Whether you are looking for a new bark to fill the air when youre trying to sleep, or if you are interested in a fluffball that will instead take up residence on your back (again, while you are trying to sleep). Either way, this is the place to be. The staff here is incredibly kind and caring and will help you make an appropriate decision so you can give a forever home to a grateful pet.If you have a pet who needs veterinary care, they have a clinic here that is top notch and their fees are incredibly affordable. Need a spay/neuter done? They also have one of the most affordable services around, so call then today!And if your pet is approaching their time to cross the Rainbow Bridge, they have affordable services so that they wont have to suffer. Even if you cant pay the very modest fee, they will make sure your pet will not have to be in pain. Many places try to charge outrageous fees to take advantage of your grief, but not here at Atlanta Humane Society.No matter what stage of the adoption process youre in, Atlanta Humane Society is here to help you along the way. From new adoptions, to vet care, and even spay/neuter services for a pet you adopted elsewhere, make Atlanta Humane Society your first stop.

I rescued a senior Yorkie mix from the Atlanta Humane Society on 1/6/21. My experience was fantastic. The staff members were kind and helpful. The shelter was pretty busy that day, so we did have to wait quite awhile to complete everything. That said, I was impressed with the facility, employers, and care given to the animals. Based on my experience, I would recommend checking out the Atlanta Humane Society if you are looking to add a pet to your household.

The facilities are nice and clean as well as having a kind staff who want what’s best for the animals. Due to generous donations they are able to provide superb medical care. Rather than giving up on the dog I adopted due to a broken leg, they amputated it to prepare for his adoption. At the time of his adoption he had been there a bit longer than others. Tripods are still as fearless as any dog and he still makes a silly adventure companion. Anywho, support all shelters, big and small because the homeless animals need it in the age of designer breeds.

Please just go to your local animal shelter.I bought a beautiful, sweet girl named Daisy from here. Paid $200 for her and within the same week of bringing her home I took her to the vet and she was diagnosed with heartworms. AHS only paid for a portion of the bill (which was over $600 total) and wouldnt even give me money back. Communication was horrid and they did not put me in consideration. Imagine paying for a sick dog and not getting any help from the buyer.

Staff are very nice and what i love about it here is that its a no kill place for animals i would recommend coming here !

What a wonderful place! I took my end of stage renal failure baby to them after she crashed. The moment I arrived the staff were so welcoming, caring and kind. They truly care for not only your Fur baby, but for you too.After a very practical face to face conversation with the Vet, I was able to bring my baby home to be able to live out her days pain free and with supplemental support and advice on how to keep her comfortable. The empathy from the whole team is incredible.I cannot recommend the Atlanta Humane Society loud enough!!!The place and the team are the best I have ever seen.

Quick, Easy and Smiling Staff! Thanks for all that you do!

Staff is nice but not super friendly. Clean facility. Animals seemed well taken care of and happy.

This place is awesome. My dog and I went to Atlanta Humane society for his annual vaccinations and they were so kind and informative. He loved everyone in the office and received plenty of hugs and treats. The services offered were fast and affordable. Also, everyone wore a mask and there was a limit to only two people in the lobby area.

Great place for spaying my puppy baby!

Excellent customer service and they handle our pet with ❤ care

We are very disappointed in Atlanta Humane Societys DISHONESTY AND LACK OF TRANSPARENCY for adopting out dogs that have serious KNOWN MEDICAL ISSUES without having them treated or DISCLOSING  them.We adopted Cooper(ID:47727487) on 5/17/21 and he fit wonderfully into our family.During the time we had him, we inquired with their affiliated Veterinarian about an issue he was having.  After two weeks of consulting with their veterinarian it turns out that he has an ectopic ureter that would require corrective surgery to the cost of $4000-$7000.  Without this surgery he would never be able to live a normal life with any family.We were not able to afford/provide that life-changing surgical correction so we reluctantly returned Cooper to the West Midtown location on 6/13/2021.We talked with a member of the staff and explained the situation and the diagnosis by their affiliated Veterinarian.  We told them we would be happy to re-adopt him when he was through the surgery.  We were also willing to foster him through pre-op, take him to the operation and care for him during post-operation recovery.  We love this dog and wished we were able to offer him the medical care he needs.The very next day (6/14) our puppy was back on the site for adoption.  And WITHOUT ANY DISCLOSURE OF HIS MEDICAL NEED.Cooper is incontinent due to the ectopic ureter.   He drips pee on everything he lays on and on himself. This is a medical issue.  This is not an issue that hes going to grow out of or that he can be trained out of.Any adopting family would be unwittingly financially burdened with Coopers tremendous medical need that was never disclosed to them.  Or Cooper will be relegated to the life of an outside dog due to no fault of his own.  We all know that outdoor only dogs are almost never cared for and not truly part of any family.  Cooper and any adopting family deserves better than this.   AHS as a non-profit no kill shelter should provide the medical intervention Cooper needs to live a quality life as part of a family or at the very least disclose his medical issue to any family looking to adopt him.  Its not fair to both Cooper nor the families looking to adopt him.    Its also not fair to us that we dont have our puppy after adopting him and paying the $350 adoption fee.Our kids are constantly saying how much they miss Cooper and wish we could keep him.   We are heartbroken, feel ripped off and very disappointed at the AHSs DISHONESTY and LACK OF TRANSPARENCY.   They promised to be in contact with us on Sunday and I followed up with a phone call first thing on Tuesday but we never heard from them.

Dr. Johnson is the best. Supported by friendly knowledgeable staff with lots of love and concern for our pets.

Adopted a puppy from the humane society 2 years ago. She turned out so sweet. I always take my dogs to the vet office there. Reasonable prices, friendly, and very caring people.

I would personally like to thank their employee Jillian. She was friendly and provided us with great customer service. Made the experience of doing business with the society very pleasurable. We really appreciate the great customer service and her love of taking care of animals.

The shelter is great. So much better than Fulton County. This environment is so great to actually feel the pet’s personality. However, they are for profit and provide little help after the adoption.

My wife and I adopted Rocco, a Rat Terrier/ Chihuahua from the Humane Society just over a year ago. He has been such a blessing to our house. My wife has someone to cuddle and keep her company and he has really lifted the spirits of my 11 year old Black Lab. The Humane Society was so helpful in our picking of Rocco and looking at some of the other dogs. I highly recommend this place to anyone interested in a dog! Keep an eye on their Instagram and Facebook for all kinds of puppies, dogs, and cats. The pages seem to be up to date which is a plus!5 out of 5 stars!

Great place to find your pet. Staff members are super. Very helpful 🙂

My pet and i are very satisfied with the. Staff and wait time

I would like to adopt a dog for free anyone? I just turned 18 moving into my own apartment I’m very excited about having a dog. I’ve always been a cat person.

Fantastic friendly staff. Very helpful!

Smooth adoption process with great animals

Amazing place to adopt dogs and cats

I adopted this loving bundle of joy; Bob from the Howell Mill campus a little over a month ago and he is such a pleasure to have in my home! The process was super easy, quick, and everyone was very friendly & informative. The staff were great as they knew the animals personalities and would provide paperwork upon request if you had any questions. Bob fits perfect into my home with my other kitty!

Took my two dogs in for yearly shots & heartworm tests. Not only were they much less costly than our regular vet but all staff members on duty were very professional, friendly, fast, informative, & caring. Would definitely be back!

The staff was absolutely amazing also the place and animals are wonderfully maintained! Great Covid guidelines.

Dr. J.Johnson and All the Staff were Awesome..Thank you Atlanta Humane Society

I only got to see the outside but the dogs going for walks seemed super happy.

Used to have all my pets care here, but found someone closer to home years ago. Wonder why I ever left after my experience the past two days. I called about changing the credit card for my monthly donation and just mentioned my Dixie girl wasnt eating and sneezed. Within an hour Dr. Johnson emailed and although she couldnt see Dixie until the following day, could I bring her in! I did just that and the loving care my pup and I experienced was almost unbelievable. Such caring. Dr. Johnson took time to go over labs etc and even promised to call the GI vet that had treated Dixie. So as you can tell, I had missed the great care and concern the Atlanta Humane Society offers as a rule. I have adopted many pets from them. I rescued two small pups from breeders 13 years ago because they were small and sick, but in the future, I will go to the Atlanta Humane Society for help. If you have never taken a pet there for care and ever need help, they will be there for you and the pets who are family.Lin L. Barker RN

Got my pupperino from here! Love of our life 😍

I will forever love Atlanta Humane Society. They saved my puppy and gave her so much love to where I was able to get her back and put more time on her life. Thank you much

I took my 2 dogs there. The staff and doctor are very friendly. I had to wait a few weeks before a follow up appointment was given to me, not because they did not have appointments but because is hard to get through them using the call center service. I, however found a way to get in touch with them and they were very nice and apologized for not responding sooner. Anyways, both my puppy Husky and my senior mix were well taken care of, and they seem happy and calm every time I have left them there. My senior dog had a surgery done last week. Everyone care well for her and she has been healing with no issues at home. I think AHS is a great place to bring your pets for care and wellness visits. The c-19 has not prevented them from serving and helping their clients. I will continue to bring my dogs there.

Had to use the QR scanner to register to get in, waited about 10 minutes to get in, they didnt have a lot of cats or dogs but still had a great time with the cats. Staff was super nice and patient. My granddaughter had a blast.

Not professional staff nasty store.very disrespectful cashiers.

Theres nothing to change nor fix, the service is GREAT!!!

We’ve been taking our Great Dane here since he was a pup. The staff is always friendly and really great with the animals. Booking appointments online was smooth and both his annual check up and surgery went very smoothly. I was apprehensive about dropping him off as he is such a big dog (138 lbs), but the staff were super sweet and he went easily with them. I appreciate the changes made since COVID19. Only two people at a time allowed in the lobby during annual check ups. Make an appointment online. Drop off and pick up. Really simple. Thank you!

Customer service was great as well as service was great. Everything that I expected.🐕

The customer Service was great and the place is clean. I adopted a little girl kitten named Alaska and she’s a perfect fit for my family.

They were wonderful to my XenaGreat Staff.

I was not able to go in due to COVID, but the staff was friendly, they were ontime and the price was just right. Id go back if you were to ask me. And yes Id refer a friend

They care about my pets and listen to what I say. Very helpful and less expensive than other vets.

Great organization, friendly and helpful staff.

Brought our dog - a Humane Society rescue - back here for some surgery on his ear. Doctor and staff couldnt have been more friendly or helpful. Highly recommend.

2 of my pup came here and are very friendly ♥️

The girl at the front desk was sweet and welcoming. Service was fast easy and affordable. Definitely going back with my fur baby.

I adopted 2 beautiful purebred Chihuahuas. They are so loving , affectionate, and strong personalities .

I wanted to make you all aware that I have to return my cat because she was given to me with a severe upper and lower respiratory infection, that was not listed in her medical records. Her expenses has equaled up to $800 which I cannot afford. Dr. Douglass at VCA Pets are People Too, on Monroe, suggested I ask for financial coverage from the Humane Society given that during her first checkup she had major health issues. So I called, and despite the circumstances in which she was sold to me, I was denied. I’ve invested so much into her, and for her to be sold in such condition is neglect. I’ve attached a video so that you may see the severity of her symptoms (that has been present the day I brought her home just 2 months ago) and actually take care of her this time. I will be returning her this week. Hope you all decide to nurture her to health this time around before she’s sold, so that the next owner doesn’t have the same unfortunate experience.

I had my cat spayed here recently and it was almost hassle free for the both of us! She went in at 7 in the morning and I picked her up at 12:30 and she was tired but seemed comfortable and was clean. The only reason for 4 stars is the cone provided did not fit at all. Which is not my error because I have Vet tech certification so it was sad to see that they clearly did not look to what would specifically fit for your animal.

The best treatment ever!

An amazing place to volunteer. Also an amazing place to adopt your pets - the staff and volunteers truly care about these animals and treat them so well.

Staff is always helpful and they seem to care about the animals. Its pretty clean too. I appreciate the community events and initiatives they do to help homeless animals.

Awesome experience. I am not in a position to adopt; but my daughter and I enjoyed showing some of the dogs and puppies love. We especially enjoyed taking Midnight and Velvet out to the play area. My daughter fell in love with this little pup named Sleepy

Great place and alot of dogs to choose from. This was by far the cleanest shelter Inhave ever been too!

We adopted Wyatt now Purceus/Purcey. We are in love with our new family member..

Staff was amazing and helpful. Decided not to adopt but was happy to donate based on the staff and volunteers. Best experience with Atlanta Humane Society!

Amazing experience to adopt our baby girl!

Very professional nice location

I adopted my one year old lab mix from here. I initially wanted a dog a little more older being a first-time dog owner, but the all of staff knew a lot about my pup and basically sold me on him lol I would’ve liked a little more details on being a first time owner but they do counsel you before adopting. Overall a good experience.