Fixed my friends car the day they said itd be fixed. Good customer service.
Excellent service. Staff is friendly and knowledgeable.
Ill say I live in Ware. I travel to Athol to come here because they make me feel comfortable. I know I wont get these list of problems with my car that dont exist from going in for an oil change. I like that. Also the women that services the front desk; shes awesome. I wish I knew her name but I dont. I still want to credit her on here. So thankyou SpeeDee.- Michelle
Good service. Honest. Timely.
Always very fast and friendly. I dont have to worry about them telling me something is wrong with my car that isnt. Honesty goes a long way so I will keep coming back!
Great people great place passed my truck no questions asked
Speedee has the best mechanics in the orange/athol are.
Had a good experience. Did good job on an oil change.
Very prompt, fast, and friendly! Repaired our brakes in no time...
Amazing service! Fast, very nice, clean, overall an amazing experience! They also didnt make me feel like I needed to get more done if I didnt want too! They let me know what the mechanic thought and left it up to me, they explained everything they did and just a great place to go for work on your car! Highly recommend!!
Went here and got my inspection sticker quick easy and painless.
Had an issue and the owner Dave stepped up to the plate big time and took care of business! Guy was respectful, and showed great customer service. A business were the owner is a great guy and one heck of a great head tech at the shop thank you guys for making me happy with my purchases
I always go here for my inspections. They get it done quick.
Quick easy inspection.
The best part of the experience was that it was surprisingly quicker than I expected. I was pleasantly surprised at how fast they were able to get the job done, with excellent quality work. As far as I can tell everything they did to my vehicle, was done right and done with care. When the gentleman came to the waiting area and asked me if Id like to take a look that his job on my vehicle, I was grateful. He briefly showed me everything that was going on and asked me if I would like to pay to get a couple more minor things done to the car that is seriously needed.. I told him that I would get I would come back and pay to get it done as soon as possible, I just didnt have the money on me at the time.But to make a long story short everything was great with them if I had to choose one thing its just the prices are a tiny bit high. And Im sorry but thats just my honesty. Thank you very much.
Excellent and fast.
Good work. Efficient.
We were here visiting from Ohio and came in for an oil change. Our van had been making some noises before we got there and we found out that the water pump was leaking. They fit us in the next day so we could get back on the road to go home. They even gave us a coupon off the oil change! Thanks for the great customer service!
Ive been having my vehicle serviced here for over 2 years now. I always appreciate the honesty by Deven who Ive interacted with the most. Hes never tried to get me to have services done that arent necessary, which Ive experienced at other service stations. Everyone there has been friendly and honest. I appreciate the time each tech there takes to go over everything as well. I, like most people Id imagine, like being informed, and you all do that well.
Had a inspection sticker done and was in and out. Everyone is friendly and willing to help out.
Went for an oil change, place was packed yet they were still able to take care of me in a about 30 minutes. They were really courteous, I highly recommend this location.
Short wait times, courteous service. The owner if on the premises, will take the time to discuss with you money saving options. We put our full trust in SpeeDee and they have never let us down. Thanks, SpeeDee!
Mechanics and customer service rep are so understanding and level headed when Im panicking over my car issues. Great attitudes and overall positive energy within the establishment. I love that the mechanics are willing to break things down for me because I like to know what is happening and why but only have basic knowledge. They are more than willing to tell me whats going on with my car in a way I can understand. Really appreciate their patience with me while Im nervous about whats broken.Devin and Avery are the two automotive technicians that helped with my car and they are fantastic. And Tina is always pleasant to everyone. Ive had really great experiences with them all and will be bringing my car in for maintenance again
I really like each and every person i’ve ever had contact with that works here! Honestly the most friendly sweetest people!! Oh! and they do GREAT work too! 😁 fast friendly professional job done!
My experience was great. Great customer service and they took care of my vehicle. The women at the desk was very nice. Only thing I had problems with was a quote for my oil change over the phone and was stumped when I went to choose my oil inside. Paid more than my quote, which had me a little offset.
Great, dependable customer service going back 10+ years.
I had the terrible misfortune one time here of having my fuel pump die after an annual inspection. It was clearly on its way out as evidenced by trouble starting in the past, and Ive had these die on me before in other cars. A very expensive thing to happen in many vehicles, but the staff at Spee-Dee rose to the occasion and replaced the fuel pump at a fraction of the cost I anticipated. Thankfully enough, that SUV has an access hatch above the pump, so changing it was much easier than the typical removal of the gas tank. A fact they told me of right up-front, and yes, the estimate was very good and accurate. In and out, no problem.
Always so friendly and fast service. Have some of the best mechanics there. Owner is great as well! Cares very much about his customers.
Good people. Fast and efficient.
Super quick Inspection. Always great service.
On the way home after a winter tire change over, lost a wheel cover that they put on incorrectly. A few days later I noticed the coolant cover was missing after getting an oil change. Inexcusable. Only reason i am giving a 2 star instead of 1 is because this is the first time I have had a problem in many times going to them. Its partially my fault for not checking before I left, but they should know better.
They always provide a professional and friendly experience.
We were on vacation visiting family when our Check Engine light came on. I came here on a recommendation from family and I was not disappointed. The people here are courteous, quick, and know their stuff! We were right as rain and back on the road in no time, despite the dangerous situation we were in prior. Thanks, guys!
Great service and reasonably priced
Great customer service. Honest prices, maybe not always the low end butthe high end of integrity. Amazing.
Guys here have always taken great care of my mustang
Great place to get oil change and sticker
I’ve always had a good experience here. The workers are fast and efficient and the environment is pleasant. Tina is wonderful company while you wait and Ethan does great work. Thanks for a great visit!!
I was impressed by customer service and the work that was done.
Great place to go. A very knowledgeable crew, always friendly and respectful and have always been there to help me out no matter what mechanical problems Ive brought to them. Thanks Speedee!!
Went and had my oil change and state inspection..they overfilled my radiator during the checks they do. My radiator hose blew off causing my radiator to completely empty out filling my motor bay with antifreeze. Now have motor issues with power loss while driving and my CEL,traction control are steady on. Brake and cruise control are current flashing lights. Been having issues with my car ever since. Not happy with this at all.
New to the area. I tried a few other places that post signs with low prices and none really charge what they advertise. Went to SpeeDee in Athol and they were up front and did what they said. I recommend them to everyone I talk to that needs work done on their car.
1st time customer. Staff is super friendly. Greeted right away and my vehicle was immediately taken in. Extremely clean inside and out. Within a few minutes the mechanic came into the waiting area and called me put to the garage and introduced himself and every person working on my car (3 or 4 guys) and told me what each person is doing for my car. Then he went through what my car needed from their oil change service. Cant beat the customer service here. Very satisfied and I will be returning my business in the future.
Very professional. I was always pleased with the work they did. Highly recommend.
Easy way to get your oil changed and the staff here are usually great aside from the obligatory upselling.
Always do a great job
Professional service check everything during the oil change and will recommend the best oil for your vehicle.
Fast service and they do small work on trucks and cars like the rods, exhaust and brakes
Great service. Very fair prices. Awesome people.
There oil change service is only just slightly cheaper then bringing to dealership. They often recommend extra services to you but are not pushy about it.
Fast, polite and even vacuumed my mats!
They were trustworty, my dealership recommended something, new tires, and speedee told me i had a good 30 000 miles left on my tires. Who would you go to?
Quick service with an attention to detail. Best part is they don’t try and up-sell you every time you walk in the door
Awful experience, brought my car in and about 2,000 miles later I have no car cause it blew up because they’re was a light blue substance in my coolant. And when I called and asked there coolant color they told me it was yellowish green and when I asked what is an light blue fluid they have and the man told me windshield washer fluid so that means one of the employees put windshield washer fluid in my coolant so thank you speedee!
They are nice and their hrs on Sat I like because I cant get there during the week because of work
Staff, expertise, is above par... Would recommend this location for oil change and repairs. Full service ! Thanks for honest and transparent service.
Looking for a place where they have an excellent work ethic and can be trusted to give you a fair price? Speedee Oil Change & Auto Service in Athol is the place to go and you will never ever feel ripped off! Thank you!
A good job, done quickly. And Im not even a local.
Decent prices, excellent service.
No appointments and fast service
Quick and trust worthy. They always do an amazing job and go the extra mile to make sure the customer is always satisfied with their work.
Paid $92 for a full synthetic oil change service. Didnt fill the washer fluid... Didnt check the tire pressure... Didnt check the air filter or cabin air filter... So I paid almost 100 for oil and an oil filter. Receipt says they checked the transmission fluid, but its a sealed system. Highly disappointed. Sign outside says Best service around. If youre going to be the best then you need to at least provide the service that customers are paying for.Your tech did not bring me out and if he put 8 quarts into my car then we will have issues.The point of my review is for you as the business owner/manager to see that your employees are not providing consistant service. If i only wanted oil and a filter, I would have done it myself. Either you are straight up lying in your reply to me or you are looking at the wrong vehicle. I will give you the benefit of the doubt. Do the right thing and make sure your employees are doing their job.
Quick, Efficient, Reasonable prices . They have our business. they are always willing to help
Great service and super fast. Knowledgable in all cars and friendly . Will return for sure .
Polite, knowledgeable staff. An excellent experience. I would highly recommend SpeeDee Athol!
Completely ignorant of procedures for state inspections. Refused to follow state law and office staff was exceptionally rude in the process.
Very efficient
From the service I have received at this point I can say thank you for all the work you have done. And thank you for giving me truthful answers and not ripping off the needie 😉😁😊
Always timely and helpful, never pushy.
Great people. Fair and honest
Girl behind the counter was rude, whoever did the oil change messed up and I was leaking oil for a week after. crazy long wait for inspection just for them to only look at the car and say they wouldn’t inspect it because it would fail.. but the guy up the street passed it no questions asked. Two local car businesses tell their clients not to go here !
Ive been going here for over a year now and see no reason to change that. These dudes are nice, professional and knowledgeable, and the service is excellent. Every single time.
Quick easy and respectful
Great service and friendly staff.
Fast and fairly priced. No problems, no pressured upselling
Been here a bunch, always been satisfied with the quick service & reasonable prices! Staff is also friendly and helpful.
Great prices, knowledgeable mechanics and great service.
Very reasonable 👍
They have always good to me when I go in for oil changes
Good honest reliable service at a reasonable price.It can get real busy at times.
Everyone I talk to is always very knowledgeable and helpful. Ive been coming for years and they never let me down.
Great experience...very thorough and the customer service was excellent !!!!
Fast in and out. Been bringing vehicles there for years
Great folks, excellent service, technicians are honest!!!
Good guys, very cooperative
Great oil change guys
They are fast and always friendly.
Gave specific instructions regarding the shift knob that were not communicated to the employee inspecting my car. He spent 5 minutes revving my car in 6th gear instead of reverse and blamed me for wasting his time. It cost $1600 to put that transmission in, thinking of the potential damage makes me cringe. Cant recommend.
Had a problem with my car the owner of the place called me to take care of the problem you can tell they really care about taking care of their customers
Over charged then they broke what they was supost to fix.. never going there again!
Great service
I can say they are less annoying than Jiffy Lube.
Awesome as always
The staff at this location are great.
Well run and friendly.
Fast and efficient service!
Great service...
Best service ever A++++++🔥💪
Always do an excellent job
GREAT service!!!