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Aardvark Septic Services
23517 Miller Rd, Athens, AL 35613, United States
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Ma
Review №1

I highly recommend Mark at Aardvark septic. He came immediately with his co-worker. My tank needed service to be pumped. He also converted it over for an additional fee and installed the green riser lids. So next time in the future if I call to be pumped out the tank doesn’t need to be dug out again.My tank was located some far distance from my house and Mark and his assistant kept digging till they found it. They have all the latest location equipment.Mark’s fees are reasonable but be aware he doesn’t take credit card so have his fee available in cash.

Ge
Review №2

Professional. CourteousCame when they said they were coming. Took care of our grass. Very reasonably priced. Highly recommend.

Ap
Review №3

My initial search for septic service with another local owned company near my home in Toney was horrible. I had called the other guys and got the run around on the phone between 2 different people. I had issues with odor but because I havent been in this house long needed someone to troubleshoot. We have a ton of tree roots in the yard so thought that could be the issue. The first guy never introduced himself and told me to call another company cell number because possibly there were problems which could involve digging up the tank and he didnt do that. The second guy was a little better on the phone but basically told me they would pump my tank regardless of the situation and there was no way to simply tell if it needed to be pumped or not beforehand. So he told me to call the first guy back. I spoke briefly to him again, still not knowing his name, and was told he would call me back. About 2 hours later an employee whom I hadnt spoken to or scheduled with randomly showed up at my house without warning to pump my septic tank. He had not be apprised of the issues or told anything about my phone calls. At that point it hadnt even been decided that is what needed to be done. No call or warning, after specifically telling me he would check his schedule and call me back. Sent the employee packing and called Aardvark. Mark was very nice and professional. He was booked up about 2 weeks but I knew I was willing to wait for a better company. He actually called me back later and offered another appointment due to cancellation but we stuck to my original date. These guys just finished and I couldnt be happier. Simply opened it up and affirmed it just needed to be pumped. Polite and professional they got in and out quickly and discussed maintenance and care of my system. Would highly recommend.

CJ
Review №4

Toilets were not flushing, and he came out to not only clean my clogged filter but to educate me more on what to do to prevent further clogs. We were somewhat still new to the area and first time on septic. Very professional and caring.

Be
Review №5

Excellent service! Quick and trustworthy! Owner found my septic tank within a few mins! I would recommend his service to anyone. I have already recommended him to my family!

Do
Review №6

They stay extremely busy. I been lucky enough to be able to use this company in the past because they were extremely punctual and fairly priced.

Br
Review №7

When I called, because my yard was wet and didnt know anything about where my tank was he was super helpful. I decided to use his services and am super glad I did! He was timely, professional and called ahead before he got here. Ive never had a septic tank before, so I was nervous that the yard would be a wreck afterwards but it wasnt! He seemed super knowledgeable and honest!

Ph
Review №8

Guys were friendly and explained everything.

D.
Review №9

Mark is excellent, very experienced, says what he means and means what he says. I only wish he did more than plumbing so I could hire him on any job I needed to be done. Hes serviced my home for many years now because once youve had Mark, no one else will do. His prices are fair, and he is honest and reliable.

ti
Review №10

Mark was great, answered the questions that I had about our tank and field lines. I really didnt know where the septic tank was and he probed the yard until he found it. Mark had to dig to get to the opening of the tank but to look at it after he finished you cant tell where he dug. If you need your septic tank pumped call Mark with Aardvark septic systems hell do you right.

Ja
Review №11

Excellent service. I had my tank pumped as part of regular maintenance. The tech was on time, fast and professional. He even took a few minutes to answer some general questions I had about our drain field. I will definitely use Aardvark in the future. He did have a 3 week lead time when I called. Since it was not an emergency, this wasnt an issue.

Ti
Review №12

Mark was awesome! Would highly recommend.

Dr
Review №13

Made good on their commitment to get our septic system back operational. Got there earlier than expected and was very professional and solved our problems. Thank you

Ma
Review №14

Mark came out to pump our septic tank and to inspect it. After he opened the tank he saw that our tank was full of water and our field lines would need to be replaced. He let us know that and didnt pump the tank, saving us the pumping fee since we would need to pump it again when we had it replaced and it would just fill with water again when it rained. So in the future I will always go to him first. Super professional and answered all our questions.

Te
Review №15

Had my septic tank pumped this morning by Mark. Excellent, excellent job. Very professional and on time as scheduled. Very hardworking and reputable!!!! Took time to answer all my questions and concerns. Thanks Mark !!!!! A+++ all the way !!!!

Al
Review №16

Mark was very helpful and knowledgeable. Thank you for your help!

Ba
Review №17

Awesome experience. Gave us a fixed price over the phone to pump our septic that was over $400 cheaper than one of the other estimates we got! Mark scheduled us in, showed up on time, knocked out the work in about an hour, and was helpful and courteous the entire time. Will definitely use again if needed.

Br
Review №18

Mark took care of us this morning. Great job, very professional and answered all our questions. Highly recommend!

Li
Review №19

I would highly recommend Aardvark Septic Services. I called their service at 8:10 am and Mark was at my house by 9:45 am. He went above and beyond what he had to do to help get my septic cleaned out. We had roots built up in it and needed a backhoe to clear it out. I had to get a backhoe to my house to dig up the roots and he offered to drive the backhoe and clear the roots for me. He spent hours helping me out and didnt charge me extra for this service. He was professional, helpful and friendly. Great Job.

Sh
Review №20

As long as he in business I will be calling him. On his day off he gave me advice on what to do and then last minute came by and fixed our septic tank. Highly recommend. Knowledgeable gentleman!!!

Pa
Review №21

Best septic service in the area. Professional, prompt, and they hustle once they arrive.

Sh
Review №22

Im so grateful for Mark. He took his time to explain and answer all of my questions about how the septic system works in the hot 90 degrees sun today. He was patient and kind. He offered suggestions to prevent further back up into my home. He is the only septic service provider I use because he is personable, clean and careful to put things back the way they were before he arrived and solve all our septic problems. I couldnt ask for better service.

Ri
Review №23

Great company. Super nice guy. Lowest price Ive been charged in 20 years. Fast, efficient, very professional. Did extras others have never done as part of his standard service. Highly recommended!

Se
Review №24

Mark was great he came next day and pumped septic tank. Explained process as he was going and was very personable. We had very bad storm and he called and said he would still come out after lighting stopped which was great.

Te
Review №25

Mark was very professional, helpful, hardworking and honest. Cost was exactly as quoted and advice was free. He was very informative and I wholeheartedly recommend them for your septic system needs.

Br
Review №26

Mark was as professional as they come. He had excellent communication and was even a few minutes early on the day of the service.

Mo
Review №27

I would recommend Aardvark Septic to anyone in need of septic services. Mark traveled from Athens to New Market, and it was still the lowest rate we were quoted. He offered fast, friendly, and informative service; We are so pleased with our decision to go with them.

R
Review №28

I have no problem highly recommending this guy. Its been a few years but I had them clean my septic tank and was very impressed with the service and owner. He came when he said he would, did the job totally professionally and thoroughly. Wrote me a receipt.I was impressed enough at the service that I recommended him to all our friends and even to the Scout troop parents at the time. At least one friend of mine called him a few months later, and he went and cleaned hers sometime after that; she was also happy.I remember that I had already talked to some of the bigger companies before I found him, and something just reminded me of them today. I got the run around about the price, higher price with add-ons possible; and some friends warned me they would not open up both sides of the tank, so I was asking about things like that... all in all I remember it seemed a racket. Aardvark gave me a fixed price and stuck to it at the time. I would definitely both recommend and hire him again. HTH.

Ro
Review №29

Mark was super nice and professional. He was very flexible with our short time frame to get an inspection and cleaning done. I can recommend him to anyone looking for septic tank services.

An
Review №30

Great price, service was quick and top notch. Mark was more than happy to answer any and all questions we had about our septic system. Highly recommended!

Sc
Review №31

Very professional and honest guy. He was, unfortunately, unable to perform the job on my property due to my landscape, but I was not charged and he was very courteous and honest about it all. Recommend to anyone with an easier to navigate landscape.

Yo
Review №32

I called and they came the same day. He was very nice and informative and did an excellent job. THANK YOU Aardvark Septic Services you made our time at home to be enjoyable and one less major honey do of the list. THANK YOU!

Je
Review №33

This is a great company to have your septic tank pumped. The owner is a one man operation and was the cheapest in area. He was very clean and professional. He even went to extent of laying down a tarp for the dirt removed for the 1 dia lid. He left everything back as it was after the job was completed. He is also a very honest man and will do the job right and will not take advantage of the customer. I will refer him to everyone who asks. I wish more companies would run a great operation like Aardvark!!!

R.
Review №34

Aardvark came out today for a 8 am appointment. At 7:55 am he was ringing my doorbell. After inspecting my septic tank he told me it really didnt need to be serviced today. He went over with me different ways of keeping my system working correctly and was professional and courteous. Didnt even charge me for the visit. Not only is he a good guy, he also had the lowest quoted price of anyone i checked with. Thanks.

An
Review №35

Trust worthy aand reliable! Mr.Mark goes above and beyond for his customers. We are new to the area and new to septic systems. He made time for us and our needs in a short notice, he was also kind and extremely helpful. We gained great knowledge from him and hope to continue to do buisness with his company. ●Very timely, ●Cost worth the job ● Dependable ● Honest● ReliableThank you sir for all you have done. We hands down recommend him. He also does inspections for your spetic before and after purchase. Defenitely from a lesson learn always get an inspection when a septic tank is involved! We learned the hard way.

Sa
Review №36

I didnt know what was going on at my house this morning everything was backed up just a mess. I had no clue who I was going to call for septic services but thanks to Google and this one other review I called Aardvark. I didnt have to make an appointment thank goodness. I was very pleased with the service. Very honest very professional and reasonable price. I will definitely recommend this business to others. Thank you so much for your help on such late notice.

De
Review №37

Call and confirm you cancel with this septic service. Do not trust messaging. I cancelled my appointment with Aardvark last week via message. The driver says he did not receive my message. The original message I sent him informed him if I could find another business to come out sooner I would be using them as I was having an emergency septic situation. Aerial septic came to my rescue last week. I sent the cancellation message last week to Aarvark. The guy said he was going to charge me a $75 service call. I told him he needs to do what he finds morally right. He handed me a bill and I told him to have a blessed day. Im not sure where the 5 star review guy was today from Aardvark but he did not pay me a visit. $75 to drive from his Athens business to an Athens address Cancel with a phone call then you may save yourself a visit from a business/profit only guy. PS he does not know how to properly align his truck to an electric gate opener as he smashes my gate doors into the back of his truck. Yeah, that was before he handed me the bill.

Ke
Review №38

I highly recommend Aardvark Septic Service. Not only are they very professional they didnt leave a message in the yard like I have experienced with other companies. I will definitely use Aardvark in the future.

RO
Review №39

Exellent service. Great job, great person. Very honorable. I will use him from now on.

M
Review №40

Great customer service with a fair price. Quick to respond, quick to schedule. He knows what hes talking about and very helpful.

Al
Review №41

Cant speak highly enough of Mark. Ive used his service twice and have had nothing but a great experience (last service was yesterday). Mark has always been super responsive and communicates clearly.

Sh
Review №42

The 3 times we had to have ours pumped, we used this company. Quick, honest, reasonable prices. Will always call them first and refer them to others.

Ce
Review №43

Excellent business ethics and great price! I highly recommend this company.

Pa
Review №44

Mark was very nice, knowledgeable and professional. His prices are also very reasonable and he was early to the job.

Mi
Review №45

Great job. Very efficient, super friendly and was gracious enough to answer my one million questions.

so
Review №46

Hi grandpa i love you you’re the best

Je
Review №47

Have used him twice and will refer him as well. Excellent work and prices!

Ke
Review №48

Clean, neat & very professional , outstanding work.

De
Review №49

Very nice man and reasonable priced

De
Review №50

This guy is awesome!

Information
2 Photos
50 Comments
4.9 Rating
  • Address:23517 Miller Rd, Athens, AL 35613, United States
  • Site:http://aardvarkseptical.com/
  • Phone:+1 256-604-9681
Categories
  • Septic system service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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