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Shell
2432 Congress Pkwy S, Athens, TN 37303, United States
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Tn
Review №1

This is forewarning to all lotto players. I had a bitter experience with the owner. I bought several tickets here and the last one was +270 after cost but this didnt count the previous tickets I purchased. I took the winner up to get some of my cash back and the owner says YOU GIVE ME TIP! Im shocked 😲 like are you serious? Because Im still in the negative! Then shes like no money after I just spent $$! Then its take it somewhere else! As a lotto retailer they get 6.5% of all sales! I didnt see her offering to split the cost of the ticket or the losing tickets! On top of this when I was trying to get tickets she ignored me and the other nice attendant who was helpful. The nice attendant went home. If I had won big it would have been her I tipped. The owner does treat some customers well as I seen her be extremely smiling friendly with the postman that came in and didnt even charge him for his items. If you do choose to play Scratch off here beware of required tip ask. I think if they picked the right ticket for you that might be different too. It should be optional! ALSO not a store owner just sets a bad example. Lotto is available to all so I feel the owner should buy her own tickets and not come across petty. Also should keep the funds available if you are going to maintain lotto retailer status

St
Review №2

I have been going here for over two years and the customer service is the best. The owner Roma takes great care of me. I am in a wheelchair and they always pump my gas and they put my bags in my car for me. They even take my wheelchair out of my car and they put it back in for me. They have a wide variety of hot meals and you can call in your order and they will have it ready when you get there. Its one of the cleanest gas station I have been in. Patty the morning cook is so helpful and always has a smiling face. They know you by name and very safe and clean place.

Je
Review №3

Great place to stop and fill up

Jo
Review №4

For months Ive asked numerous times why their gas pump takes 15 minutes to fill my tank and they dont really seem to care or do anything about the slow pumps. Im going to go next door to BP

Er
Review №5

Nice convenient store, well stocked with fresh product, hot coffee. Very well lit for safe secure shopping at night.

Am
Review №6

Went in tonight needing a product. Got accused of stealing my first trip in tonight. My second trip she was being very racist towards me and wouldnt let me see the front of a product just the price. I dont understand what the whole problem was but i needed to make sure i was buying the correct product since the price was 40 dollars. She was very rude when i asked to see the front she had a attitude and asked me why i needed to see the front of the package that all i needed to see was price before i bought it. Very disappointed in the service there. Very bad customer service. I will not be back. No cashier who is working customer service should not be working as a cashier if they are racist never have i had such a bad experience like i have tonight.

Ke
Review №7

I love the people that work here!

RO
Review №8

The Indian girl that works there changes the price every time shes working on the same product I buy every day. Bad services from her some days, friendly on other days. Will catch owner when I can. But, she does lie.

Da
Review №9

Bad

Information
10 Photos
9 Comments
3.7 Rating
  • Address:2432 Congress Pkwy S, Athens, TN 37303, United States
  • Site:https://find.shell.com/us/fuel/10089885-2432-congress-pkwy-s
  • Phone:+1 423-746-0058
Categories
  • Car wash
  • ATM
  • Gas station
  • Convenience store
Offerings
  • Car wash:Yes
Amenities
  • Public toilet:Yes
  • Toilets:Yes
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