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United Ag & Turf
2001 NE Loop 7, Athens, TX 75752, United States
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Ga
Review №1

Would like to brag on Randy in the parts department. I have had numerous equipment issues this spring; usually calling from the field with no information. Randy has solved my problems every time with no mistakes. Always in a great mood and very helpful. I will take all of my parts business, John Deere or not, to Randy at Athens United Ag.

Ri
Review №2

The purchase of my tractor + implements + trailer went very smooth. Very good instruction and friendly staff. The only negative was I never received my license plate for my trailer. I called a handful of months later when I remembered (since I dont pull it often) and left a message of what I needed with the lady that answered the phone. She said she would have someone call me. No one ever called me back and no plate was ever received. That part is frustrating. I dont even know the trailer axle specs to get it on my own, but Ill make something up I guess when I go on my own and register/license it.Update: They reached out after they read my review and took care of me. They emailed a printable temporary tag and a couple of weeks later, I got my plate. Thank you!

Al
Review №3

When I need new equipment, Kevin C goes above and beyond to make sure I get what fits my operation best.

jo
Review №4

Call ahead asked if they had the part I needed. Showed up they got me what I needed and I left, great customer service.

Jo
Review №5

Went there Schuler my lawn mower repair and pu and del JOHN TONER

Ba
Review №6

Quick and accommodating. Got what I wanted. No crazy stuff going on straight forward and back home. Enjoyed it.

Ja
Review №7

Great guys great products i bought a still 251 chainsaw

Ma
Review №8

On Friday 3/20/20 I had the pleasure of meeting Mr. Kevin Costlow the salesman In the Athens store. Mr. Costlow was not in a hurry or your pushy car salesman type forcing you to make purchase or up sell you. Mr. Costlow answered all my questions and treated me like I was purchasing a 250k Loader. He told me my new tractor would be delivered the next day Saturday the 21st before 12 noon by one of their employees. He called me to let me know his delivery person was not there to deliver it on Saturday and he personally would brig it to my home. Mr. Costlow used his personal vehicle to make the delivery. This kind of service is unheard of nowadays. He was not in any hurry going over the proper operation of the machine and told me when I want to remove the bucket he would come back to my house to show me how its done the first time, WOW!. Now that is a outstanding employee that should be commended for his dedication to United AG. The whole process to make this purchase was about a half hour. Thank you Mr. Costlow for your professionalism and knowledge of the John Deere line of tractors and implements.

Da
Review №9

Good. Just have to wait for equipment to get here

Ri
Review №10

Rick in sales was great. Very honest and good to work with. Cooper delivered my new Gator and did a great job. Thanks

Le
Review №11

2 stars may be 1to many. Had my lawn mower in for warranty work 53 hours, was told the bill was $197 the tech found a bad belt no problem probably needed to be replaced. I would think that a belt would last longer than 53 hours. The problem was I did not authorize the repairs for the belt, was never called. I would gladly pay for the belt but not the labor charge to install something I can do myself. I hope I will not have to have any more warranty work done. I don’t know if I can afford it.

Cr
Review №12

I spent two days shopping for a new tractor, including a visit to a different United AG & Turf store. Athens AG & Turf was my last stop. I met Kevin Costlow there who had more tractor knowledge than all of the previous tractor salesmen put together. He set me up with the right tractor for my needs and gave me a great deal in the process. Kevin was a pleasure to deal with, and is as honest as the day is long. I am now a lifelong customer.

St
Review №13

Kevin Costlow made my tractor and implements purchases a pleasure - very customer centric. Highly recommended.

Na
Review №14

We have now bought tractor, zero turn, side by side, and chain saw from here. All with the help from Kevin Costlow! No pressure sales man, tells you how it is and makes sure you get the best deal!

Jo
Review №15

Kevin is the man to go see and talk to! I traded in a sub compact for a newer bigger one he had, he made it worth my while for me driving to Athens (3 hr trip one way for me) Id do it again for the way he treated me and his kindness.

Do
Review №16

Watched a worker fixing a cutter was quite an experience. He knew his stuff.

Se
Review №17

I just purchased a brand new tractor from Kevin at United Ag in Athens, he was so knowledgeable on the tractor I was amazed. We got amazing service and one on one time instruction on the tractor. We had a lot of questions and he was able to answer everything. We had not experienced this at other dealers. My hats off to Kevin at United Ag in Athens, I highly recommend you give him a call if you need any Ag equipment!

Ri
Review №18

I purchased my tractor and equipment last year from Kevin Costlow and the team at Athens United Ag & Turf. They have been great to work with and have gone the extra mile to earn my trust and respect. If you need equipment for your farm big or small, United Ag & Turf is the place to shop.

Er
Review №19

Great people to deliver to. One word of advice to truckers bringing loads into this place. If you are going to deliver later in the afternoon, the gate off of the 1616 road may be closed, in which case, youll have a very difficult time getting turned around. Use the entrance on the south side of the business. I look forward to bringing more tractors to these great folks!

Na
Review №20

I cant say enough about how it was a pleasure working with Kevin Costlow. Kevin was knowledgeable and answered all of our questions. Even after issues with scheduling came up (on my end), Kevin was patient and easy-going , and we finally got the deal done!. Thanks again Kevin.

Co
Review №21

Kevin my salesmen was a breeze to work with. Treated me fair and gave me a great deal. My go to from now on.

Co
Review №22

Asked about a 48in deck belt. Said they had it for $142. Every where else the prices were in the $40 dollar range. To much of a mark up for me. Ordered online.

Kr
Review №23

I would like to thank Kevin Costlow for his amazing service and help with our purchase of a tractor package at United Ag and Turf. He was extremely knowledgeable and even came out after our tractor was delivered to go over everything. We are so happy that we finally chose John Deere as our brand of tractor and are very grateful for the assurance of support we will have with this dealer. I highly recommend to contact Kevin if you are in the market for a new piece of equipment. Thank you from all of us at Spooky Trees Farm.

Vi
Review №24

We knew nothing about tractors other than we needed one. Kevin Costlow was unbelievable helpful. We feel confident in our purchase and are delighted to be members of the John Deere family! Later comments: There was an error in calculating our bill but Kevin was a man of his word. So much so, we purchased a riding lawn mower from him the following week! He personally delivered them and gave us some instructions. He is a rare find!

Ma
Review №25

We purchased our families second John Deere in 40+ years from Kevin Costlow at United Ag. Throughout the process he has been patient and understanding. The entire process has been mired with logistical nightmares out of his control, but he maintained a cool head even when mine and my Husbands heads were exploding. If you want an advocate as much as a salesman, go see Kevin in Athens.

Sh
Review №26

Kevin took amazing care of us! He knows his product very well and provided honest, non bias feedback. We will definitely be purchasing from him in the future!

Ke
Review №27

I recently visited this store looking for a tractor and cutter. I had visited multiple other stores and United Ag and Turf was actually the last one I visited. I met with Kevin Costlow and couldn’t be happier. They have taken care of us in an exceptional manner. Kevin and his desk neighbor Jerry make it very easy to come sit down and discuss different options. I have been exceptionally happy with the service and our new equipment. I must point out that Kevin Costlow has bent over backwards for us even after we signed our lives away. We purchased a 5075e with a cab along with a mx10.

Ma
Review №28

Quality customer service who genuinely want to help you.

Ja
Review №29

Parts and sales department is top notch. Kevin Costlow in sales goes above and beyond. Parts guys are always there to help as well.

Bi
Review №30

My biggest concern in buying a tractor was not only what kind and size but who was I going To call if something broke or went wrong. Service after purchase is a very big deal with me. I went With United Ag and Turf after months of looking. Something did happen after purchase...through no fault of the tractor or me I can say this from first hand experience United Ag and Turf stood behind their Tractor, and I could Not be more happy, I will Be a customer for life.#Johndeeregreen

We
Review №31

Courteous and professional staff. Top quality service

Ky
Review №32

Great Toy Store

Ch
Review №33

Fast friendly service For Your prompt service thanks to Dallas Keller

Jo
Review №34

Outstanding Service Manager. Very capable of assisting with all of your service needs.

Ti
Review №35

Great stock, fantastic sales associate.

Lo
Review №36

A great service department.

An
Review №37

Good service on recall.

Sc
Review №38

It appears to their selection of turf products is rather lacking. I havent check online yet to see what is actually available from John Deere.

Ca
Review №39

Nice place, was helped as soon as i walked in.

Au
Review №40

They tried to overcharge us for service here.

Do
Review №41

Very nice

Mr
Review №42

Good

Ch
Review №43

Great customer service

De
Review №44

Thats a mans place

Ro
Review №45

This is a large dealership.

Information
20 Photos
45 Comments
4.2 Rating
  • Address:2001 NE Loop 7, Athens, TX 75752, United States
  • Site:http://www.unitedagandturf.com/
  • Phone:+1 903-675-8502
Categories
  • Tractor dealer
  • Agricultural service
  • Construction equipment supplier
  • Equipment supplier
  • Farm equipment repair service
  • Farm equipment supplier
  • Lawn mower repair service
  • Lawn mower store
  • Tractor repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–12pm
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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