Needed a quick fix without an appointment and they did it, they seemed surprised when I offered them money. After being charged hundreds of dollars at Ashland Auto across the town for literally nothing and still having to fix the problem myself its nice to see someone who is helpful instead of trying to take your money because they think you dont know better. Go here.

I brought my vehicle in for some simple work, fixing a running light and an air filter (air.filter was fixed hence the 2 stars and not 1). The running light wasnt ever fixed, I called and explained and I was told to bring the car back in so they could take a look, no problem. The car was brought back in, but Jesse (who runs the front desk) claimed there was no appointment and he didnt remember anything about the vehicle (mind you this is ALL in an 8 day span with an initial phone call, meeting in person and an additional phone call).When speaking with Jesse on the phone as a follow-up (to get a refund), he proceeded to call me names. I did raise my voice briefly (around - 3 seconds max at the end of a sentence), but it seemed the only way to get a word in as he wouldnt let me speak otherwise (he was constantly interrupting me). After that, I stated that I dont trust him with my vehicle and Id prefer a refund (mind you its a small amount of money, but Id like a refund for a service that wasnt delivered). He said he would have to see the vehicle again, understandable. But I told him I specifically didnt trust him with my vehicle so I wasnt sure how that was going to work. I asked if there was anyone else I could speak with, then he hung up on me.The guy who works the front desk (manager, Jesse) is horrible to work with. He has a condescending tone and he isnt willing to listen. He forgets everything and everyone (at least from my experience). This isnt a mechanic you can trust. Id highly recommend bringing your vehicle elsewhere - at least until management changes (bummer is: I used to being my vehicle here all the time and they were GREAT, my favorite shop I had ever been to).

We always take our vehicles here. The service is great and done correctly, and the techs are expedient getting the work completed. Prices are excellent.

Incredible service! Everyone here is wonderful and they do great work.Jesse at the front end is so personable and knowledgeable...highly recommend.

These guys consistently do a great job, they are fast, and they are very friendly and nice! I always take my car to them and trust that they will take care of whatever problem I have. In my opinion, the best shop in town!

This place has diagnosed and explained car problems for free for me multiple times. They also do good, honest work and have fair prices from what Ive experienced.

My headlight bulb was out & I bought a replacement & tried to replace it myself. Not! Friday afternoon stopped @ Ashland Auto Repair and Norm fixed it in no time and no charge! What a very nice guy! Thank you Norm! Will definitely return & recommend to friends!

We have been taking our Toyota’s here for more than 2 years now. They do an excellent job, fair priced, honest. The current mechanics are excellent! I would recommend to any of my friends and family to take their vehicle here.

My battery died at a coffee shop just down the road from their facility. One of the guys changed the battery in my key fob at no charge to troubleshoot when that didnt work he walked down the street with me, charged my battery and had me come down to make sure it would start again. I ended up buying a new battery from them but he was so helpful and generous I will go back every time!

Great guys! The most honest, friendly and skilled shop I have ever been to. Without a doubt take your car to them!

Wow - the best customer service Ive ever received anywhere! Matt and his team consistently go out of their way to solve problems quickly and at an honest rate. What a treasure to have in our little city!

They got my repair done right away and at a reasonable price. Ill definitely come back.

I went in with a broken fan belt >1hr before closing on a Friday, and these guys went out of their way to go out and get a new belt and get it slapped on before closing up for the weekend (at a great rate, too). Very appreciated and will definitely be back, A+. Not to mention, everyone I talked to was very likeable and friendly. Good spot.

Excellent service. Fixed my brakes and replaced rotors for less than half the price of estimate from the chain tire store down the road. Matt was communicative of delays to fix and took the initiative to get rid of a very annoying sound from a hole in the exhaust, with no additional charge to me.When my car started making more brake problem type noises a few weeks after the job, I thought oh boy ...but when i brought it back, they simply diagnosed and removed a loose heat guard over the muffler, also without a charge to me! Highly recommend Ashland Auto Repair, they feel like a real friend, in our small town!

Matt and the crew at Ashland auto repair are amazing! Very professional, helpful, and honest. They want to help you get back on the road, period. Plus, they have a super helpful free shuttle if you need to drop your car off. 10/10 would recommend!

Matt and his incredible team have been servicing our vehicles for many years and I wouldnt go anywhere else. They are honest and their prices are very reasonable. They have never tried to sell us something we dont need, which has happened to us with Les Schwab. Ashland Auto Repair is fantastic!

I gave these guys 3 separate opportunities to fix my vehicle properly and honestly. Each time they took advantage of me. I think they are kind of a hack shop. Go to Ashland Automotive. they are expensive but they back up all the work they do with a really good warranty! Buy once, cry once thats my motto..... Ashland Auto repair did me wrong three times!

I love these guys! I can always depend on them to take care of our cars with honest assessments of the work needed and they do the job as quickly as possible. Plus they are just nice, friendly and helpful.

Good service. Come here for my oil change.

After getting oil changes, brakes, and minor repairs on my vehicle here for years, I went away for over a year. When I came back I had an oil leak and asked when I was getting my oil changed. I felt the guy was right about the diagnosis which no one else had been able to make. After forking over over $500 my vehicle still leaked oil. This was in January. Since I also needed a new oil pan from damage a different mechanic caused, I had that repaired... still leaking... I paid $100 to have the undercarriage spray cleaned, dye put into my oil to pin point the repair that had just been made. They kept my vehicle for 3 days and when I went to pick it up, it wasnt there. Manager didnt know where it was. They had taken it to Valley View which I HATE! When I went to pick up my van it would not run. They had done damage to the vehicle. I had to leave it another day (NO CHOICE!) so they could repair the radiator hose they broke from rubbing on a belt. When I finally go it it sounds like crap making a whining noice from the belt. When I called them and asked them to repair it, they refused. Probably just as well. I will never let them touch a vehicle of mine again. They talk a nice talk but they are very incompetent and I would even venture to say dishonest but not in a crooked way, in an incompetent way.

This place has saved my car twice in 2 years. Most recently was yesterday when Matt, Ron, Sky & John all worked together to fix my 4Runner’s jammed ignition. Matt is also amazing for talking to me in depth about Pokémon while I waited. Def recommend and appreciate Āšhłâńd Auto Repair.

My grandma’s car broke down this week and Sky and Matt went above and beyond providing great service. I am soo appreciative of the outstanding service. We would give 10 stars if possible!

Had a cv joint replaced here, done quickly, and at a fair price. My starter button malfunctioned while my car was at the shop, they replaced it free of charge.

Last time I had car trouble here I went to valley view auto and had a terrible experience since only one person there knows what he is doing. Go here instead these people are really friendly and awesome, Matt fixed my leaking radiator hose and filled my coolant for free.

After keeping my car for over 20 hours for an oil change and ac recharge, mechanics never called the day of service or the next. Had to show up in person to retrieve my vehicle, at that point the mechanic felt it wasn’t his fault or problem to contact customers and proceeded to try and fight me at the shop, on top of all this there was an extra $20 for absolutely nothing on the bill. These people don’t know how to work on cars or run a business.If I could review lower than one star I would.

Great....

Great customer service, fair pricing, no issues with them at all. They get to work fast.

Diagnosed and fixed my trucks problem quickly. Great service with a smile! I love local businesses!

Integrity, kindness, efficiency, value - these guys rock!

Best kept automotive secret around! Great service, great people, and awesome mechanics!! Customer for life here!

Matt and his co-workers very helpful reliable and honest

Great value, good service

The best group of guys ever!!

Yes! They will rob you blind when you least expect it. Thanks a lot for voiding the warranty and manipulateing the situation, proving your lack of ethics

Super helpful and changed my back light for free

They helped me with exactly what I needed.

Ron is the best mechanic ever

They took things from my vehicle, lost the engine cover and tried to keep my floor mats. Rip off pros.

Absolutely horrible service, vague explanations about fixing parts, incorrect information on paperwork. Even in an emergency, DO NOT stop here for any repairs.

Great service.

Good fast service