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Gibson Pest Control
20 Rosscraggon Rd, Asheville, NC 28803, United States
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Li
Review №1

We have been customers of Gibson for 30+ years and had our quarterly pest control and termite inspection by Dylan today. He was very thorough and respectful, wore a mask and protective shoe covers. We definitely recommend Gibson and Dylan!

An
Review №2

If you are looking for a top notch pest control service, Gibson is the company to use. We have several rental houses, our business and personal home being treated by Gibson. Jennifer will take care of your scheduling needs. She is very friendly, pleasant to speak to and very professional. Ian takes care of the pest control for the rental houses, business and personal home. He does an excellent job on all of the locations. Also, he is very detailed, doesnt miss anything, very professional and friendly. Weve also had Bob in the past. He is awesome too. Great company with wonderful employees.

ci
Review №3

Ian our service Tech is always, and I mean always, prompt, courteous and efficient. I will call with an ant problem and he is out quickly and resolves the issue. He never has to come back twice, but I know if he did, he would be out in a flash. Thank you Ian

Ka
Review №4

We have been using Gibson Pest Control for 7 years now. One of my favorite parts is the ease of services. They routinely call to schedule our services, billing is competitive and easy, and they are very pleasant and professional (especially Ian). We had used other extermination services but it was always such a hassle! We are so glad we found Gibson

Vi
Review №5

I’ve been super happy with the service provided by Gibson and each visit I’ve had with them has been so helpful and professional. Today, Tony came to do my quarterly check up service and went above and beyond in giving me full information on how the services that they provide are being utilized and will continue to be effective. He was very patient, informative and helpful. I strongly recommend Gibson and am very grateful for their kind and understanding employees, such as Tony, for making me feel better and safer within my home.

Je
Review №6

Gibson was great, we had carpenter bees and evidence of past termites in a damp crawl space. We reached out to Gibson, they have great customer service with Jennifer in the office who is always quick to respond to questions and their team of techs are great and friendly and do a great job. We did have a return of some carpenter bees this year as they were especially bad at our house and they sent techs out right away. That is what I call service. I highly recommend this company.

ki
Review №7

Ian was very professional. He went above and beyond my initial request to treat the sugar ants. He swept down all the spiders and webs around the outside of my home. His services were greatly appreciated. Thanks so much . KM

Ka
Review №8

Jennifer Helton of Gibson Pest Control is a pleasure to work with for scheduling our new home construction treatments and certificates.We appreciate her being able to schedule the treatments on our time-frame.~Karen Ann Magge / Crone Custom Homes, Inc. Brevard NC

As
Review №9

Gibson Pest Control always does a great job for me. I’m able to contact Jennifer H when I have a concern & she makes sure someone is by ASAP. She’s a gem to deal with. As a single homeowner, it’s nice to know that I’m not being taken advantage of and getting good quality work.

Jo
Review №10

Weve used Gibson for over 20 years. Their team is responsive if we have needs and their technicians are always accommodating in our business and professional. Jennifer at the front office is great, and always pleasant in getting us scheduled. Support local, you wont be disappointed.

An
Review №11

We switched from TruTech to get termite coverage, since a close neighbor has had recent termite damage. Aaron was a great service tech and estimator, answered all ou questions, and assured us that we were making a good change to this company. Bob and Billy followed through with pest control and termite injection services, were very thorough, and customer oriented. They both took extra time to be sure that the job was done right. They were friendly and outgoing and were great ambassadors for the business. We could not be happier in making this change. Anne and Kent Gatling

Br
Review №12

Great family owned business. Great quality of work and a very dependable company with friendly staff. I highly recommend.

Ki
Review №13

These guys are professional, dependable and honest. I highly recommend them to address and treat any of your pest concerns.

Da
Review №14

Ian was great today as is Gibsons staff almost always. We have service contract so even though they come every month, we can always call anytime if any issues with bugs arise

Ke
Review №15

4 weeks after Gibson treated around our small two car garage converted apartment ( which took 20 minutes) and charged us $275.00, the ants were back. When I called to ask if they would be able to return and treat again, they said they would have to charge us again. Unfortunately we are very disappointed in their service and the integrity of the company.

ro
Review №16

Dylan and Aaron did a great job very professional highly recommended. Gibson pest control

Hi
Review №17

Bob always takes incredible care of our property when spraying. I have severe arachnophobia and the prices and scheduling of Gibson is top tier quality. 10/10 helps keeps bugs out of my house considering we live in the middle of nowhere!

Ki
Review №18

Bob and Gibson Pest Control are professional, reliable and well-versed in all things relating to the upkeep of ones home. Bob is kind, patient, thorough, and always takes the extra time to explain what he is doing and why. As a new home owner, I am extremely grateful for this! Than you, Bob!

Va
Review №19

Ian was extremely diligent & professional. I have a cat & needed my old apartment cleared of her now non-existent fleas so I could get my security deposit back.Ian made me feel certain that future renters wont have any problems with the vermin, which is saying a lot since those suckers were bothering my kitty for 5 years.

Ja
Review №20

Ian really went the extra mile today with respect to treating our yellow jacket and ant problem!!

Di
Review №21

One of their drivers hit us in a rear-end collision. Our insurance agent said we should call the owner before we make the claim. We did, and were told the owner would call us back. The owner never called us back.

Ma
Review №22

I had a great experience with Daniel Ballard , he showed up on time to give me a quote and the qoute was extremely reasonable for the amount of service that was going to be provided . He did a thorough job inside and out . I would highly recommend Gibson pest control and Daniel .

Sy
Review №23

Great customer service. Individually, the person on the phone who helped schedule my appointment, the guy who came out to see the house, and the guy who sprayed my house were all very nice, professional, and friendly. Its also a plus that everybody is very dog friendly!

Na
Review №24

If I could give a minus score I would. I thought I had a ground wasp nest so called. They said a service person would come out and look at my situation then give an estimate and if I agreed to the price then the service person would do the job. He came out, kicked the nest with his foot, got on his cell phone then quoted a price of $200. I said No. So glad I did. I treated the nest myself at night with a spray. The next day Bullman Heating and Air service guy came by to service my air conditioning unit. I told him to be careful as I thought there was a wasp nest on the ground. He got his can of bug spray and we both went to look at the nest. It was just a large paper wasp nest, no wasps around and it even looked like an old nest that probably rolled down from the bank at the side of my house. Bottom line is the Gibson Pest Control technician quoted an astronomically high price for a job that was in effect not anything serious. This shows me that the company has no integrity at all and I would be highly suspicious of any work they did.

Ti
Review №25

Bob services our home and he is wonderful to work with. He listens, he arrives when scheduled, and he knows how to solve all insect and rodent problems quickly and efficiently.

El
Review №26

We have been using Gibson Pest Control for a year now and they have been just wonderful! They got rid of 4 nests of yellow jackets, and then quarterly came to the house to keep other insects at bay. We just signed a new contract for the coming year to also include flea control. They are punctual, honest, knowledgeable, courteous and friendly. They will work within your budget. We recommend them highly!

ll
Review №27

Greg, Aaron, and Jennifer all do a superb job. Been a customer for over 10 years. Quick and effective on my carpenter bee problem.

Ji
Review №28

I have been with Gibson pest control for over 10 years. They have had nothing but excellent service and always will return if needed. Great company to work with. The servicemen have always been very accommodating and friendly.

Da
Review №29

I called to get a rough estimate for service with this company. I wanted to compile a few estimates and see yes on the phone they would be good to work with. The woman to whom I spoke informed me in a curt fashion that they basically needed to assess your neighborhood prior to giving any ballpark of an estimate. I will continue to search elsewhere or better service because Gibson just control does not need my business.

A
Review №30

We have a large homestead and have occasionally had problems with yellow jackets, but this summer we realized we actually had an infestation. After doing some research we called Gibson and signed up for the premium package. Our service technician Justin arrived promptly and took time to field numerous questions from me about strategies for getting rid of the yellow jacket nests without harming the bears and other wildlife here on the mountain. In short order Justin put on his bee suit and took care of the yellow jacket nests. We also had him remove wasp nests in two locations closer to the house.We were so pleased with Justins technical know-how and professionalism, as well as his kindness, we requested that he be our technician from now on.It reflects well on Gibson Pest Control to have such great staff.

Je
Review №31

I have found the staff incredibly knowledgeable, and willing. They are friendly, helpful, and definitely good at consoling my total freak out about the fleas we had. I am an information nut, so I found they didnt tell me as much as they could.......but honestly, that could be because of my type A-ness. They did a great job.....fleas just about gone....thanks for being so kind. Great customer service.

Pa
Review №32

Great people and outstanding service! We havent had bugs in well over a year since we first started with Gibson. Best local pest control company - HANDS DOWN!

Je
Review №33

I have never dealt with nicer people. Stephen came out to treat my property and noticed how hot it gets in my house. He showed up later that evening with 2 box fans - one for each of my kids rooms. Great people. I would recommend them to anyone! Thank you!!!

Do
Review №34

Weve been using Gibson since for two and a half years. They are environmentally conscientious, which is important to us. They also care, an follow through. (No long-lasting chemicals or poisons on our property.)

Na
Review №35

Both the person who did our assessment and the person who did our treatment were excellent. They put the care in customer care.

Me
Review №36

This is the second company that we have used for pest services. We decided to try someone new after our original technician, of eight years, left the company we were contracted with. The technicians that came out, one for an assessment and the second for treatment, were very nice, but due to a wording technicality in our contract that stated they were dealing with wasps and not hornets (perhaps my fault for not realizing ALL types of bees would not be covered- insert sarcasm 🙄) they were unwilling to come out again and deal with a hornet problem that was overlooked by the second technician that came to spray our property. The $250 we paid, in advance, for an interior and exterior spray and then not being willing to deal with something that shouldve been dealt with when they came out to treat all issues in our opinion was not worth it. I gave them 2 stars because their technicians were polite however, I cannot justify any more given that they refused to stand behind their services. Lesson learned, we should have stuck with our original company!

Mi
Review №37

Great service and prompt attention.

Ju
Review №38

Gibson provided great service at first then they quality declined and our peat problems persisted. Their customer service is disappointing as we found it consistently difficult to have phone calls retuned or to process phone payments. One service person in particular was shockingly very rude to my children. All said, I will not be using them again.

ky
Review №39

Ive enjoyed my dealings with this company. Top notch customer service!

St
Review №40

$575 for an annual pest control treatment for a townhouse and then $475 another treatment. I have requested my management company not to use this outfit.

ch
Review №41

Gibson Pest Control took care of my pest problem. No more pesty pets!

No
Review №42

Very professional and kind group of people

To
Review №43

Very expensive when compared to other companies that do the same thing.

Information
1 Photos
43 Comments
4.1 Rating
  • Address:20 Rosscraggon Rd, Asheville, NC 28803, United States
  • Site:http://www.gibsonpest.com/?utm_source=google&utm_medium=gmb
  • Phone:+1 828-684-1353
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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