Have had their help several times.Very fast response to problems, very reasonable cost, and back up and running very fast. Have given them remote access to my computers and unless it is a hardware problem they can assist me remotely. VERY happy with this business!

This review is lengthy and as detailed as possible, but the bottom line is that Asheville Computer Company has proven to me that they are not only unwilling to search for the most cost-effective and proper solution, but are seemingly unable to admit when they are proven wrong.Note: This is an edit of my original review because I wished to address the owners response to my complaints. My full explanation is as follows, below my original review:MY ORIGINAL REVIEW: Do not go here unless you are knowledgeable about computers and certain of what your problem is. They will up-charge you and overstate your problem.While the staff are professional and polite, they completely misdiagnosed my problem. They said that I would have to pay well over $300 for a problem that turned out to be a $40 fix. To make matters worse, they didnt listen to my suggestions and were incredibly hesitant to offer me additional options past completely changing the hardware of my computer. I paid their mandatory $100 bench fee for nothing but wasted time and bad advice.MY RESPONSE TO THE OWNERS REPLY: I have no issue with the practice of charging a diagnosis fee. Im not looking for a refund at this point. My grievance stems from the poor quality of said diagnosis. I was told by Asheville Computer Company on several occasions that my CPU cooling fan issues stemmed from a voltage issue, and that my motherboard was not able to supply enough power to my fan. However, after this diagnosis and their attempt to upcharge me, it was confirmed by two separate, independent sources (one of which tested the voltage output for EVERY port on my motherboard) that it was NOT a power problem. It was in fact a faulty fan which I had originally suspected and told Asheville Computer Company about. I would also like to point out that I was well aware of the fact that the $100 diagnosis fee would be subtracted from the labor cost, contrary to the owners implication.Furthermore, it is illogical that charging customers a large diagnosis fee helps the business provide a better level of service and charge a reasonable rate for repairs. Even though the labor rates are lower on paper, youre still paying the difference with that $100 dollar fee, so any effect is has on labor rates is rendered void in most cases. Lastly, the notion that this helps provide a better level of service is proven false by the factually incorrect information they gave me.It is frankly insulting to be told that it is my fault for not being happy with their diagnosis when I have proof that their diagnosis was simply incorrect. The fact that this business is trying to gaslight me is unbelievable. This is not a matter of me being a cheapskate, as the owner implied. This is a matter of a business refusing to admit when they are wrong and showing no grace or integrity when confronted with this fact. For these reasons, I have lowered my rating from 2 stars to 1 starFinally, I understand that I may have just been unlucky. Making a mistake from time to time is acceptable (when its a professional, it should not be expected, but as I said, I mightve just been unlucky). What really upsets me is their refusal to admit they were wrong after the fact, and their repeated attempts to inflate the cost of my repair. I am not just a disgruntled, ignorant customer who is upset at how expensive PC repair is. I have factual evidence and proof that what they told me was false, and their refusal to admit their mistakes combined with their attempt to gaslight me and explain away their errors is highly frustrating and disappointing.Thank you for taking the time to read about my experience. I hope those who use Asheville Computer Companys Services in the future have a better experience than myself.

Best IT experience and professionalism ever. We operate our business every day of the year and Aaron and his team knew how to work around this and all other issues. From the first phone to completion of multiple projects was completed with in a week, where as all other Asheville IT companies failed to even show up, much less complete a project. Highly recommend !

In addition to being quite knowledgeable, staff is personable and explains whats being done and why. I heartily recommend their services no matter what computer problem youre having.

I was skeptical of this shop prior to visiting, simply because of my experiences at previous computer shops. What can I say? My experience was impeccable. Ricky made sure my computer needs were met and provided incomparable service. Professional, knowledgeable, and a joy to work with. I also appreciated the extra safety measures taken with COVID. Thanks Ricky and team for a wonderful experience! I hope to bring you more business in the future...

These guys have helped me with several computer issues and even found ancient, outdated technology to download old data. Top notch service!

I had a wonderful experience with Asheville Computer Company.They always returned my calls and answered all my questions. And when they came to my home, they were on time and very professional. Then when it came time to install my new computer Aaron was great and took the time to explain everything to me. I would highly recommend!!!!

I could not have picked a better place to get my iMac Pro repaired. I formerly used shops that only serviced Apple products, but these guys know their stuff. Joseph spoke to me first on the phone, laying out the possible reasons for the issues I had, the pricing for different services, and the time period involved. I brought in my computer on Wednesday, Joseph had it diagnosed on Thursday and completed by Friday. When I picked it up, Ricky was handling the two customers before me with knowledge, efficiently, and incredible understanding and politeness, when he then turned towards me. He patiently handled every question and thorny problem, some that Id had for years. And I learned that he worked at Apple in California for years. These guys are professional to the nth degree. I will be going back to them, and I recommend them highly, for any computer you have.

My first experience with The Asheville Computer I rated as 5 star because the service I received from start to finish was friendly, professional, efficient, and, affordable. They answered the phone, answered my question, and fixed my computer issue. Especially now service (understandably) is just not good in many businesses. I definitely will return and recommend them to people in need of computer services.

They were great in cleaning out malwear on my computer, after I was scammed. My labtop computer which is older is no longer slow.

Though my computer required an Apple computer specialist due to the severity of the issue. They were very nice, very quick, and were able to give me good direction on who we needed to contact to repair my computer.

From the start, these guys were very professional and friendly. I would highly recommend them to ANYONE. There was a constant line of communication on what they were finding, in real time, and every step that was taken towards solving the problem, I knew about.Hes my story from start to finish.I googled computer repair in Asheville. I looked at the reviews much like you are right now. I decided that Asheville Computer Company was my best bet. I called to get a quote from them around 2:30pm on a Thursday and was sent to voicemail. I was a little taken back by this but I allowed my patience to step forward and left a detailed message. I later found out that they were completely slammed but still were able to resolve my issue VERY quickly. I received a call back the very next morning as soon as they had opened their doors. This was relieving because I use my PC for work and Im in a place of needing to meet deadlines. I gave them a call back and they said I could bring my PC right on in.The minute I walked in the door Ricky Lavoir asked me how he could help. He asked me what all was going on with my computer and I explained everything that I had done to try and resolve the issue.(Id also like to point out to those that are weary about going places during this crisis were in, they are abiding by all the guidelines and made it a safe space.)Not an hour after I had left the store I received a call from Ricky on what he thought the issue was and what he was going try. I received maybe 2-3 other calls after that so he could log into my computer. Before I took my computer in I couldnt even get to the log screen. My computer wasnt communicating to my monitors so this information was very relieving. The next day (as I write this) around 3pm Ricky called me to let me know that my computer was ready for pickup, what all he had done to resolve the issue and what he improved. He then gave me a full run down on what it would cost for the labor, diagnoses and for some software that he suggested I have. I was pleasantly surprised and relieved with the price for everything.Again, I would highly recommend them to anyone. Its great group of guys who clearly know what theyre doing and its obvious that they enjoy doing what they do.

Ricky was very helpful. I just randomly called without an appointment and he was able to see me and help me out with my new Gaming PC. Very friendly and accommodating and I would highly recommend for any PC/MAC needs!!!

Great service and communication. I will definitely be using there services in the future! Quick turnaround and had no complications whatsoever 😁 thanks guys.

Joe, and Asheville Computer Company were extremely professional! They were able to work me into their schedule at a moments notice-- and handled numerous issues while here. Joe gave additional advice to move forward with my computer needs for both my business, and personal use. I highly recommend them!

Friendly, quick, a great place to take our business and personal puters for their care and feeding. Efficient work, answers for any and all questions about what, why, and how. Our go to place for the failing and ailing, or that just in need or desire to upgrade.Go, and be pleased. ;)

Great place. Quick professional service. Ricky was super friendly and easy to work with. Highly recommend if you are in need of computer repair. Will be a loyal customer now.

Joseph and Ricky are first-class professionals! They told me all my options, I chose the one that suited my needs, they hit the ground running and now my computer works better than when it was new! They are available to help me remotely (I just finished a follow-up session with Joseph) and they know how to go *directly* to the problem. I couldnt be happier with the work that Joseph and Ricky do, and they are an incredibly valuable asset to my business and our community. Tell all your friends about them . . . I am doing just that! Thanks, gentlemen!!!

Great place. I’ve never been to a computer repair shop and they did a great job. They kept me up to date on the fix and everything. Highly recommend!

They were fast and professional in transferring documents to my new computer.Very helpful in answering questions. Also, they have very good safety protocols for COVID.

These guys are awesome & don’t make you feel stupid. Thanks

Very quick, great prices and solved the problem effectively. A great place to have on hand if you live near Arden/25!

This place is just the best! Not only are they extremely knowledgeable, they treat their customers fairly, efficiently and expeditiously. You walk in and you feel that you are not going to get ripped off. Joseph couldnt be more helpful and pleasant! Please support this awesome business!!

I took my MacBook Pro in after a possible hack. Joseph and Ricky helped me, deleted any suspicious activity and installed Malware, showing me how to use it. All this was done and laptop back to me within 24 hours!

I was very pleased with, and grateful for, the work Aaron did to help my family through an emergency situation with my mothers computer. He was responsive, helping us as soon as he could, and pleasant to work with. He was a big help and did an excellent job. I would certainly recommend him and the Asheville Computer Company!

Both times I found the service helpful and friendly and prices reasonable. Ill be back.

Friendly service, very quick turnaround and fair price for what I got! So glad to have my laptop working properly again!

My experience with Joseph ay Asheville Computer was very professional. He knew what he was doing and fix my computer right away- thanks Joseph- I am sure I will be back for future computer issues (read- not good with computers!)

Thanks guys, awesome job. My wifes computer crashed. Under Best Buy warranty (what a joke), they told me 30-60 days. These guys figured out quickly the motherboard was fried. Instead of charging a fortune to fix it they suggested getting a new computer and they could clone the drive and transfer everything. I got the new one and they transferred everything quickly and a very reasonable price. Would highly recommend them. (On a side note, Best Buy is going to replace the old one if I have to hire an attorney and sue them for it. Their extended warranty costs a fortune and isnt worth the paper its written on)

Quick turnaround...on a Saturday no less... by very helpful and responsive tech Joe when my Dell laptop was struck by the blue screen of death. Joe had me back up and running in three hours, scanned for other problems. Reasonably-priced, couldnt ask for more. Im a client going forward.

Im very happy with the service provided by Asheville Computer Co. Aaron has been to our house to set up and connect new equipment and I have always felt comfortable and the work was done with precision and in a very professional manner. I have also taken laptops to his shop and I have received the same quality service there. I have had an overall wonderful experience and would highly recommend them to my family and friends.

Asheville Computer is my new source for all computer needs. I bought a new laptop from Best Buy and brought it to them to have my info from my tower switched over to the new unit. I ended up getting the Lenovo laptop and that was a mistake. Ricky attempted to transfer my personal info onto my first laptop and there was a problem with this Lenovo. I took it back to Best Buy and had to return it and get another one ordered. I had to wait 2 weeks to get the new laptop. Brought the second one back to Ricky and the same problem. I ended up taking it back and getting a Dell. The Dell finally worked! Ricky was so patient with this issue and was a pleasure to work with. Aaron, you should be excited about this employee that you have. He goes way beyond the call to provide excellent customer care and service! I am glad I found you guys!

Aaron came in and got my network working much better and compliant with all the IRS/FCC regulations. He was in and out with minimal disruption. He listened to exactly what I needed and came up with a plan. The quote was accurate and what he charged when complete. He explained everything to where I could understand it and was very patient with all my questions. He is providing monitoring and virus protection on a single yearly contract which makes it simple. I would highly recommend them to any small business owner. IT makes or breaks us, since we cant hire a full time person.

The threatened demise of my old laptop forced me to seek help. In this age of scam artists, finding Aaron and his Asheville Computer Company was miraculous, and has restored my faith. He provided so much useful information and guidance in choosing a new laptop. His service at transferring data from the old to the new was fantastic. He is highly knowledgeable, totally dependable and expertly skilled. I, who rarely gives reviews, can highly recommend him and his company, without reservation.

I received great customer service. Very kind and professional.

This company is the real deal. My co-worker needed consulting on getting her hi-speed internet and cable set-up. Aaron was patient, professional and more importantly he get the job done for her, can’t thank him enough for the great service and dedication he provided. We will definitely utilize his services in the future. If I could give more than 5 stars I would.

Ricky came our office and made sure all of our computers were running smoothly!!

We purchased a computer from the Asheville Computer Company after checking/pricing them several other places. Our decision to go with Asheville Computer Company was driven by the personal interest(identifying our needs, listening, and hearing us-not just about the sale) and helpfulness of Aaron right through the delivery and setup of our system today. It is there we will go for-all of our computer related needs!

Super nice people, but prices to add RAM are more than double the price than everyone else in town. $110 vs $40-$60.

Aaron was easy to work with, honest with his assessment of my computer issues and recommendations, and even setup my Echo (which had been on my to do list for awhile). Thanks, Aaron, for explaining things in a way that I could understand and not make my eyes glaze over! Will definitely use Asheville Computer again when I need to. Thanks!

Aaron, the owner of Asheville Computer Company, is the best and most reliable computer expert I have ever had the pleasure of dealing with. He always does what he says he will do and is available almost always. He fixed the latest computer emergency I had on a Saturday afternoon at 5:30 pm...no overtime charges. 5 stars if hardly enough!

Good folks and service. Ive been working between a Mac and PC and Asheville Computer has been so helpful for a number of problems that I would have never have known how to fix. Courteous, professional and appreciate the remote screen sharing service. Thanks ACC

Talk about patience! Aaron has been helping us out for a number of years now. He always knows we will have plenty of questions and he always gets us all squared away again. Highly recommended! Very fast high quality service with a smile.

I had a custom gaming PC built by Aaron and his team and everything turned out very well. Communications by email with Aaron during the building process was very good. The PC was built and tested in a few days after they received all the components. He answered all my questions and concerns in a timely manner.

This company is professional, friendly and knowledgeable not to mention honest. I highly recommend them with all your IT needs. Great rates too!

We spilled coffee on our laptop and within an hour they already started working on it. They were so helpful and friendly. They were also very intelligent young men who were very patient with a person who knows nothing about computers. I am new to Asheville and was so pleased with the level of competence and dependability of this place. I will be back and will also recommend them to everyone I know

I dreaded giving up my old windows 7 computer, but forced to for continued microsoft support. Ethan worked a miracle and actually duplicated everything I loved about windows 7 on my new computer windows 10!!! He listened to me and his skill made it a seamless and painless transition. He even managed to transfer an old DOS program I had (yes they exist) that held over 1000 of my own recipes painfully typed back in the 1980s on floppy disks. And they are still printable. The costs was reasonable and the service was priceless!!! Darlene Drake

So nice, kind, considerate and knowledgeable! Aaron, Paul and Ethan know how to do computer things I never wanted to know, so they are the most efficient people to contact when needing help. Very efficient and very courteous team!

They did a fine job in all aspects

My experience with Aaron Tracy of The Asheville Computer was professional with a quick response. My computer was repaired and functional again within 24 hours. In addition, he assisted me in understanding how to prevent mishaps in the future. I will definitely use their services again and would recommend Asheville Computer Company to anyone needing computer maintenance and assistance.

Excellent customer service, very efficient, and knowledgeable. Aaron is friendly, honest and knows his stuff. We are new to the area and I needed help setting up my home office. He came over and completed it quickly and offered other helpful updates to make everything more efficient for me. I will be using his services frequently, so easy to work with! I highly recommend The Asheville Computer Company.

This company does an awesome job! They have 3 awesome people working there, Aaron, Ethan and Paul, and they will not disappoint you! They will diagnose your computer, they do drop offs, and on-sites. I am very impressed with this company and recommend it to anyone with a problem with their tech.

Aaron does it all - assistance with hardware and software installation and maintenance, cloud backup, even iPhone setup and coordination. He is so pleasant and professional, and responds quickly to requests. I couldnt be more pleased with his services, and highly recommend him for home office and small business technology needs.

6/9 - UpdateAaron, thank you for getting back with me and providing a full explanation for your part. Times have been crazy for us all and I do not feel sour towards your company. Paul was not a problem. I just would’ve appreciated a more thorough explanation to my questions rather than a quick reference for a different store across town. There was not much of a spill and I had explained that to him as well, only that the keys may be a little sticky but that after removing one or two keys, I did not see any major damage nor stickiness.I really wanted to explore my options with you as a company. I felt quickly pushed aside without much explanation for why is all.I would like to emphasize that your website does not list these exceptions on older MacBooks, which was why I specifically noted for consumers below that need to replace their keyboards.All is well. I wish you the best and appreciate your response.I was really excited to check these guys out. Ive received a few recommendations and the reviews were flawless however my experience was anything but.I called on Thursday, Friday, Saturday and Monday to inquire about some services on my keyboard regarding my 2012 Macbook Pro. I left two voicemails with no return call. I showed up yesterday and met with a CSR. nice guy, however he informed me that they do not work on models that old nor were they willing to order parts or work on it. He gave me one suggestion and left little direction on who I could talk with or where to go..I explained my efforts in trying to contact them and how urgent this is however he did not seem to take that seriously.. besides that the store seemed dead so it was pretty frustrating to drive all the way there and he not seem sympathetic or willing to help. They could have been busy in the back but I felt left in the dust. He was not rude. Pleasant demeanor but very little interest in my situation or for the lack of returning my calls.Please update your websites so that people like me with older computers can go elsewhere.I repeat. If you have a Macbook Pro needing a keyboard that is older than I believe 2014 (the information he relayed to me) .. do not go there. They will not work on it.

I have used Aarons service at home and in our dental office. His work is great. He defiantly knows his stuff and is very good at responding to your needs. He is trustworthy also which is so important when giving your computer over for repairs. He always calls back the same day and is always on time for appointments. I would highly recommend him for any of your computer needs.

Aaron did a great job of introducing us to Google wireless mesh system for networking our computers. Far better than any other system we have used and doubled out Internet speed right out of the box. I highly recommend Aaron, very friendly and personable.

My laptop had been having problems with charging. When I attached the AC adapter, it would take a lot of jostling and twisting to make the laptop start charging. The slightest movement would knock the cord out of place and stop the charging altogether, and then it was a fight to make it start charging again.At first, I thought it was the cord. I bought a new cord and discovered that it wasnt the cord that was the problem, but the DC jack in the laptop. I searched online and found Asheville Computer Company.I called in on Monday, October 9 to get an estimate. I was invited to stop by with the laptop so that they could take a quick look at it. I came in later that day, and we verified that the DC jack would need to be replaced. I paid $32.10 for the replacement jack and was told to expect a call by the end of the week to let me know when the part was in and I could bring my laptop in. They let me know that the labor would cost about $105.By Friday they still hadnt called. I called them on Monday, October 16, to inquire. I was told that the part had already been delivered to the shop and they were ready to receive my laptop for repairs. I dropped off my laptop around 5:10 PM that day and was told that they would begin work on it tomorrow. I was also told that repairs were usually-done same day.On Tuesday, they left me a voicemail at 3:28 PM letting me know that they needed my PIN for my computer so they could begin testing it. I called them back at 4:07 PM, and they let me know to expect a call in the next half hour.I did not receive a call back from them. I called them at 4:48 PM to inquire about whether or not my laptop was ready to be picked up. I was told that the laptop was now charging, but that my keyboard was not working. They were currently trying to figure out why this had happened.They called again at 5:06 PM on Tuesday to let me know they found out what had gone wrong. In the process of replacing my DC jack, they had inadvertently broken one of the connectors to my motherboard, and it would not stay on. Aaron told me that they had just placed an order for a new motherboard, which would arrive either the next day or Thursday. I would not be charged for the new motherboard, nor the labor involved, for which I am grateful.I did not hear anything from them on Wednesday.On Thursday, I received several calls from them. At 11:09 AM, Aaron called and left me a voicemail telling me that they were still waiting on delivery of the motherboard from FedEx. At 4:26 PM, he called again to get the password to my computer. At 5:40 PM on Thursday, I was finally told that I could pick up my laptop. I was discounted $20 from the labor, leaving me with a $90.95 bill.I am grateful that Aaron and everyone at the Asheville Computer Company was able to fix my laptop. But I wish that I had been kept more in the loop about what was going on -- when the parts were received and when there were problems.

Aaron has been here several times to help with a variety of problems and through his extensive knowledge and patience has found the solutions. Hes always willing to put in whatever time is necessary not only to fix whatever but also to explain in plain English what he has done, which is meaningful to a non-techie such as I. Kudos to him!Will definitely recommend without hesitation.

The Asheville Computer Company provided me with excellent, prompt service. All of my questions were answered with patience and courtesy. I highly recommend them.

Its clear why they are top rated everywhere! Thanks for the service - will be back!

Fantastic! How did I ever get by before discovering Aaron and his vast array of computer knowledge? What makes him special is that he is not a proverbial computer nerd. Instead, he has a great personality and is able to interact easily. I am delighted to recommend Asheville Computer time and time again.

Called at 9AM with a computer problem, dropped it off, took just an hour to get a diagnosis with a price quote.Accepted price quote, and in less than a day they: salvaged the working parts of my computer, put them into a new shell, replaced the broken parts, cloned my entire computer (data, applications, networking, settings...) and I was back up and running.Price was exactly what was quoted, it honestly might have been $10 cheaper.Not to mention very friendly, very polite. Thanks guys!

I needed help transferring some files from a sick laptop, a simple project for a techie, but important and worrisome for me. Aaron responded quickly and with understanding. He communicated well, did a quick job on those files, made helpful suggestions, was patient with my questions, and was great to work with. I recommend his services and easy-to-access shop in Asheville, for sure. Thanks Aaron!

Aaron was polite and treated me with gentleness. Why I say this is because I am not computer savvy. He walked me through my issue step by step allowing me to take each step with his knowledge of my situation. Everything was resolved within ten minutes and it was painless. Aaron never made me feel inadequate. Thank you Aaron.You are my go to computer guru. I will definitely send my friends to you.Judith Ann

They are very friendly and have a lot of computer knowledge. Great service.

Asheville Computer has consistently exceeded all of my expectations for service and honesty. Unlike the geeky service place, Aaron is willing to work WITH a customer to both help the customer and SAVE money. Asheville Computer has recently saved me hundreds of dollars in repairs and replacements because, unlike other stores, Aaron takes time to explain options, and hes willing to think out of the box. I strongly recommend that anyone needing the services of a friendly, competent, and caring computer repair service call on Asheville Computer.

Technician has skilled computer knowledge--comprehended my problemseasily & quickly adjusted--transferred material from old computer to new--explained changes to aid my usage ability--found items I thought had beendeleted--cleared my excessive cord mix with explanations--patient--pleasant--friendly--certainly would use help again--minimal appointment wait

Aaron is a great person to deal with. I had several issues with my computer over the last couple of years and went to Aaron for each problem. He diagnosed and corrected the problems quickly and reasonably. I also have called him on a few issues/questions regarding things I didnt understand and he helped me while showing a lot of patience (which I appreciate). I would not consider taking my PC anywhere else.

Aaron at Asheville Computer Company came and helped optimize my system at my small business this week. He was prompt and professional. Now i have peace of mind that I have someone to call on when things go wrong. My system is safe and secure. Thanks, Aaron!`

Aaron and his team listen to every issue and concern about my computers. They have helped me personally and with my business. I always feel like they have my best interest in mind. They are fast and extremely dedicated to their work. I recommend them highly.

Aaron Tracy has maintained my computer for about one year. He has helped with upgrading my equipment and is very responsive when I create problems which I am unable to resolve. I highly recommend him and his company.

As a web/graphic designer, it is very important that my computers are up-to-date, and work at the highest performance. Finally theres a computer repair shop in Western North Carolina that I can count on to help me achieve that goal. It is taken me 10 years to find a computer repair shop I can trust with needed repairs, upgrades, and accessory consulting. The Asheville Computer Company considers all the needs of each customer. This is no surprise when you wittiness their top notch technicians and customer service at work. If youre reading this review please take a vantage of the services The Asheville Computer Company provide.

FABULOUS EXPERIENCE & GREAT SERVICE!!! When it comes to PCs, I know just enough to get myself into trouble, so when my gaming desktop went down I contacted Aaron and his crew at Asheville Computer Company. I work at a business that values a good review, and ACC has outstanding reviews, which is what prompted me to contact them for my repairs. I must say that all the good reviews were reinforced by my experience with them. They not only have friendly, knowledgeable staff, but also go the extra mile to take care of the customer and have very reasonable rates. I will definitely use this companys services again in the future, should the need arise. I also recommend them very highly to anyone in search of a great source for computer repairs and services in general. Thanks guys and keep up the great work!

Excellent, quick and responsive service. Couldnt have had a better experience with Aaron. Aaron even agreed to meet me to receive my machine outside of normal hours. Had one issue arise after pick up and he quickly remote connected in to resolve the issue without any additional charge. Summary, super responsive, great results and my Dell Alien is back to normal.

Prompt, extremely helpful. Nice guy. Still remembers how to speak plain English not just computerese. Fixed my computer when he said he would and delivered it to my office. It has worked great since then. Wow, a computer fix that worked first time with no collateral glitches! And the price was way better than I would have gotten elsewhere and under his estimate. Great service, great price, super pleasant experience. I have a computerized medical office and I will absolutely be using Aaron for my computer repairs. S. Hall

Aaron took my computer to the store to be upgraded. I was amazed that that could be accomplished in a day. He returned the computer, which is almost like new. I am very pleased with the results and would recommend The Asheville Computer Company.

I didnt want to hand over my laptop to one of the big chains for repair, so I searched online for someone local. I found Aaron and Im glad I did. He was helpful, courteous, convenient and affordable. He replaced my keyboard and laptop cover quickly and even cleaned out the inside grime/dust. Im very pleased with the results. Ive already given his card to a friend and Id gladly recommend him to anyone.

A waste of $40.00. After a totally wrong diagnosis. Took my computer to Best Buy where they repaired it and found the first diagnosis from Asheville Computer Company not correct, and a waste of my time and money. For another $40.00 , told me not to buy a new computer and fixed all my problems quickly while I waited.

Asheville Computer Company - super job on all of our business and home projects. On time, professional, patient... really listens to our questions so we can learn how to operate all of our equipment, advanced knowledge to select the best new products and timely installation. We have tried several local companies and absolutely no one compares to Asheville Computer Co.

I found Aaron on a Google search and I am thrilled. He was extremely helpful and did an excellent and efficient job. The repairs were done in a timely manner and also very reasonable. I will definitely be seeing Aaron again as well as recommending him to my friends.

Recently had to go through the daunting process of buying and setting up a new computer for the office. Asheville computer company made the whole process so easy. Aaron is a personable young man with a lot of knowledge and confidence and he took care of everything for me. They set up the new computer transferred everything over told me what was what and how things worked which was very slightly different but not a big deal. He continues to be available after weeks have gone by for questions and concerns ... which there have been relatively few. Highly recommended!

Great service & reasonable prices. We have used Aaron/Asheville Computer Company several times now and we are completely satisfied with the work done. We would highly recommend Asheville Computer to anyone looking for quality work.

Ethan always does a great job answering my questions, and relating to my self-induced tech blunders. Does some solid work. Ive spoken to Paul on the phone a few times, hes a friendly fellow!

Aaron is everything I could hope for in a computer specialist. He is highly knowledgeable, punctual, reliable, committed, patient, and has great people skills.He addresses all of my computer issues and questions with ease. When I pick up the phone to call him, I breathe a huge sigh of relief. He rescues my mental health as well as the internal health of my computer.Im amazed at the wealth of his knowledge and ability to trouble shoot. Call him!

Aaron from Asheville Computer came out and fixed my new TV. It downloaded updates and then I was unable to watch Netflix or Hulu. I spent hours on the phone with Netflix and Hulu customer service and still got nowhere. Aaron fixed it in about 30 minutes. He is amazingly fast! He does house calls and reliably comes out within a few days at your convenience.His prices are lower than any other computer service in Asheville. I highly recommend Aaron and Asheville Computer Company for any and all computer or linked devices service. He is a consummate professional!

Aaron was very responsive to my service need and followed up promptly when I left him a voicemail. He directly came to my house to pick up my laptop for a hard disk data transfer job and got it done quickly. I didnt have to go looking for a service shop and he works on weekends too, which was helpful in my case.I was also able to get the service done for a very reasonable price when I enquired about the charge.Thank you Aaron!

When my printer stopped working, and I could not figure it out after hours of trying, I contacted Aaron with Asheville Computers. Within five minutes, seriously, he had diagnosed the problem and fixed. I will definitely be coming back anytime I need help with my computer, printer or other device. Aaron was so helpful, professional, and he fixed the problem!

Aaron was very helpful with my computer problem. He came the day after I called him he was also on time. He gave me a lot of information that I needed to be aware of. I will recommend him to any one. His work is also the best. Thanks, Aaron.

Aaron was able to do what other repair people said could not be done! We are thrilled with the results and thankful he was available to help! Instead of having to wipe out our hard drive and start over, losing all our data, Aaron was able to resolve the problem and keep all our data intact. We will most definitely use him again and can highly recommend his service. Just like the name says, Aaron helps you.

Aarons the best! Extremely helpful, knowledgeable, responds to cries for help in a timely manner. He was able to resolve my issues remotely. Always a pleasure working with him.

Friendly, professional, and showed a personal interest. Those are the qualities you look for when dealing with repair stores. Thank you for a wonderful experience.

Aaron was so gracious and saw me as a walk in on a day that he would normally take appointments only. The issue was just with the wifi adapter, which had been turned off, and he fixed it quickly and didnt even charge me! Very personable and knowledgeable. Thanks Aaron!

Aaron from Asheville Computer Company came out on Friday afternoon and had my computer back with a new hard drive on Monday at noon. He knew exactly what I needed and was great to work with! The prices are more than reasonable and I couldnt ask for any better service. For anyone looking for trustworthy computer repair or advice Asheville Computer is the place to go!

So I had questions about a computer I called the store a gentleman by the name of Aaron answered the phone theres the find out he was the manager and just way beyond any customer service I would have never expected if you have any questions regarding a computer or computer service highly recommend these guys they are the true meaning of Providing customer service

Aaron provided truly wonderful laptop service. He solved all the issues with my laptop in a very efficient way, explained what each issue was as he solved it and was very patient in answering all of my questions and concerns. Aaron will be helping me with the purchase and set up of a new laptop. In another situation when a problem came up in the middle of a work project with a deadline, Aaron kept me from panicking by accessing my computer remotely and solving the issue within minutes so that the project was completed on time. I told Aaron that I am so very happy to have found him and thank you very much Aaron for all you have done for me! I highly recommend Aaron to everyone who needs computer services. :)

Transferred all files onto a new notebook and checked existing machine for issues and resolved the problem overnight. Very efficient and pleasant service at a reasonable price. A wonderful asset to have in South Asheville.

Aaron is one of the most professional and knowledgeable Computer person in the industry! His loyalty to his customer, and willingness to accommodate the customers need are OUTSTANDING!I HIGHLY recommend Asheville Computer Company!He and his associate Paul, take a personal interest in your complete satisfaction!Joel Matthews, Hendersonville, NC

I couldnt be more pleased with this company!!! I will recommend these guys all day long.

I called Aaron and he responded immediately. He fixed my computer and had it back the next day. He was so nice and also his prices were reasonable. I will call him first with my next problem

Great people. Needed some help setting up my business and all I had to do was walk in. Aaron took care of the rest. Hassle free and Ive had questions after the fact no issues getting help. Thank you!!