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Paramount Kia of Asheville
1000 Ridgefield Blvd, Asheville, NC 28806, United States
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Em
Review №1

Alexa was amazing! She was so friendly and helpful. She answered all our questions and took great care of us. The best part she didn’t make us feel as if she was pushing us to buy anything let us take our time. She is a great person would recommend her as everyone’s sales associate.The dealership was also very clean and all the other associates we came in contact with were friendly as well. Great buying experience!

As
Review №2

Fantastic dealership and employees! We did everything online, and they could notnhave been more helpful. Josh Flowers was a fantastic sales rep, who entertained both my wifes quietness, and my hyper quirkiness. The process was super simple, and They did not try to sweet talk or sugar coat the facts. I would highly recommend this dealership to anyone looking for a new or used car.

Sh
Review №3

I recently purchased my second KIA Soul from Paramount Kia of Asheville. Im a very happy customer. Everyone at the dealership was friendly, helpful and easy to work with. A special thanks to Josh Flowers for making this experience a smooth one. And I got a good deal!

Te
Review №4

Jerry was a very nice salesman. He didnt pressure us into buying and answered all our questions! We bought the Kia Forte and are very happy with our new car! Great place to do business.

Br
Review №5

Everyone here was extremely professional, courteous, accommodating and patient. We purchased a vehicle from Tampa without issue. It was the most seamless transaction and Im very appreciative of their efforts. They picked us up from the airport/hotel, had the car and paperwork ready for us. In and out in less than 90 minutes with a baby.10/10!!

Ja
Review №6

I wanted something that, would fit my three kiddos and all of their sport equipment, as well as making sure we where all comfortable. Which was a little hard at first. Michael Cole, took me to see many vehicles and it wasnt what I wanted, than he asked me tell what you like. I told him I like vans and he said really, he when on a spree and found us the perfect van that fits our needs. Michael not only took the time to listen to me, he delivered and wasnt rude. He made us smile and now we are riding comfortable. Thank you Michael, if you are in need of a vehicle please go see Michael, he will definitely do what it takes to get you into what you want and meet your needs.

Ju
Review №7

Savannah was great in helping us find the car we wanted. Getting into the finance dept to close the deal was a whole different story ( took over 4 hours) . Due to circumstances out of their control, my vehicle will not be ready until sometime next week. Hope that’s a speedier process. All in all, I’m sure I’m going to really enjoy my vehicle once I get it.

Me
Review №8

We had a wonderful experience with Paramount. Our dealer was Alexa Keefe.. she was amazing. She put in work and was so helpful and kind. She absolutely helped us get a new vehicle mostly through email and text messages due to our work schedules. I highly recommend going to Paramount in general but absolutely ask for Alexa! She is amazing.

Mo
Review №9

I had a great* experience at this dealership! Paramount Kia of Asheville had a large variety of Kia Souls (the car I had my eye on) so I traveled from out of state to check it out for myself. I found a better deal elsewhere and they price matched the car for me! Alexa and Amanda were both great as well. Being a first time car buyer, they both walked me trough each step. After having bad experiences at other Kia dealerships, I really appreciated their kind and calming personalities when making such a large purchase! 10/10 recommend this lot!

Su
Review №10

After weeks of searching for the right truck at the right price we found one here at Paramount Kia of Asheville. Our sales associate, Josh Flowers was friendly, knowledgeable & got us in, out & on the road in no time. Highly recommend stopping in and seeing Josh for your next vehicle purchase!

Je
Review №11

We are buying a car tonight and Norman is the salesman I have been working with all day. He definitely didnt realize what he was getting into dealing with me. After going back and forth all day over the phone we finally came to an agreement. He even had to work over to finalize everything. He definitely cares about his job and company.

Ma
Review №12

If you are in the market for a new or new to you car like I was I highly recommend stopping by Kia of Asheville and speaking with Alexa! She made the entire experience easy and fun. She truly listened to everything I needed and wanted and got me in my car within just a couple of hours! She and the whole team were great!

El
Review №13

Evan helped me when purchasing my new Rogue! He was great, professional and helped me get what I asked for! I am very pleased with my experience.

Ka
Review №14

Finally! An amazing experience while purchasing a new car! Josh Flowers was awesome. He was able to explain anything I asked about while deciding which 2021 Kia Soul to purchase. He went through their stock many times to find which interior/exterior color scheme that I wanted. He was able to work numbers out with the finance department to get me in a loan range that felt comfortable to me. I cant remember the finance fellas name, but he was a straight shooter and didnt try to oversell me on anything that I did not need. Finally, Alisha was awesome and got me comfortable with my new car, walked me around the service department so I know where to go when I come back for oil changes and even got my first oil change scheduled! And I thought I was an overplanner! As I was leaving today, I told them I was going to rate my experience as a 9, but since they laughed at that silly joke, I am going to bump it to an 11! Great job, team! I love that I switched to Kia!!!

Ty
Review №15

I went to Paramount Kia and Evan Woodward walked up to the side of mine and my partners car... We were looking into fixing our 2008 Toyato Avolon, but Evan completely talked us into a 2016 Kia Soul.Amazing attitude, & great sales man all around!I recommend you seeing Evan!Thanks Evan of Paramount Kia!

Bl
Review №16

I can only say good things about Paramount Kia of Asheville! I was instantly greeted when I walked into the door and was quickly directed to an amazing sales employee named John Robinson. He actually listened to what I wanted and provided me with options that fit my needs. He knocked it out of the park with my new car! I dont even care that its white lol. Next encounter was my finance guy, Jordan Ogle. he was super quick and very nice!! Quickest Ive ever been in and out of a finance office! Very pleasant. Then there was Alisha Hawthorne, who took the time to show me how to use my new spaceship! Super super sweet and pleasant and very knowledgeable and helpful. Whenever I had a question she took the time to explain it and make sure I understood before moving on to the next task. She was not pushing or rushing at all. I actually have to say that about everyone I encountered, not one was pushy, no one rushed me. I was able to take my time which allowed me to become confident in my decision to move forward with the Kia.

Li
Review №17

This is my second purchase at Paramount Kia of Asheville. I purchased my 2015 Kia soul there, and this week I purchased my 2021 Kia Soul there. I highly recommend Michael T. Cole, salesman. He treated me and my family with much dignity and Respect. When Its time to trade again....Ill definitely return to Paramount Kia of Asheville!

Sa
Review №18

I called the dealership on Friday to see if they could help me. Was told to come in on Saturday morning. Came to the dealership on Saturday fully expecting not to leave in a car. Faith listened to my needs and expectations and met all of them. She was very kind, personable and helped me without making me feel bad for my situation.

Lo
Review №19

Norman was very helpful. He was easy to talk to and worked hard to make sure we got to a price that we felt comfortable with. He made me feel good about the buying process. He even let my husband check out a few cars while we waited for our financing to go through.

Ka
Review №20

This was the best experience I have ever had at a car dealership. Everyone was helpful, there was no high pressure, and they worked with my financial needs. Alexa was friendly, knowledgeable, and communicative in answering all of my questions, and I would highly recommend her and this dealership to my friends!

Li
Review №21

Great customer service from Alexa Keefe! I drove from out of state to Paramount Kia after talking to multiple dealers because of the honest no nonsense sales approach!

Am
Review №22

The team made the whole process very easy. Everything went smoothly and they worked within our budget. Savannah and Amanda were especially awesome! Thank you for my new car!

Je
Review №23

I have had a fantastic experience at this dealership. Norman is very friendly and helpful and the guy you wanna see about a car. They got me in a car the same day and drove all the way out to pick me up from work cause I didnt have a car to get out there and sign paperwork!! I highly recommend Paramount Kia, and highly recommend seeing Norman for anything you need. Thank you Kia!!!!Thank you Norman!!!!!!

Ja
Review №24

We just recently had a great experience purchasing a Kia from Paramount of Asheville. Thanks Norman!!! We love our Sportage.

Ni
Review №25

Highly recommend! I can honestly say this was the best experience buying a car I have ever had! Jodi is the best!! She was so sweet, kind, helpful and knowledgeable! I was in and out in no time. And it was truly nice to be in a Christian based atmosphere. I loved the music and the place was so peaceful not crazy like most places. They truly care here!! I will definitely buy from here again!!!!!🙏🙏🙏

Mi
Review №26

I worked with Evan W. on my recent vehicle purchase. I was very impressed with his patience, professionalism and knowledge of the different vehicle options. This is my first time purchasing a KIA vehicle and I must say, the whole buying process with Evan was great!

Em
Review №27

Our service was great here with Savannah and Norman! We have bought other vehicles from here in the past and they haven’t changed a bit! After weeks of searching, we decided to come back here and we found the perfect car. It is a highly recommended place!

Am
Review №28

I came to visit Kia today In hopes to find a car with a cheaper payment. I worked with Norman who was extremely helpful and did all he could to get me in the range that I was looking for! I’m very pleased with the service I received and would recommend this place to anyone in the market for a new vehicle! Come see Norman!

De
Review №29

Gratefully, when issues arose with my KIA Sportage I knew where I needed to go - to my dealer, Paramount KIA. Autumn was my assigned Service Advisor, quite attentive. During the different visits, I had many questions. She listened to my concerns, then explained what needed to be done; Jennifer, the Service Manager was also observant of the different needs and ready to help in any way. Anthony, Erica, Taylor, James, Chrystal & Ashley, Thank you for always wanting to be of assistance - when Autumn was not available to help with a new question.There are so many stories shared over the years on how important service is when there are temporary obstacles - we had obstacles - - which did not stop anyone from finding the solution. This story has a happy ending because of the named people in this post. You guys are awesome. Thank you, again.

Jo
Review №30

Jodi is an absolute queen, she was so kind and helped us find the perfect car, and was so patient while we had to deal with our financing from the bank, thank you so much Jodi!!

Ni
Review №31

Excellent Service from them!! Go see Faith she will hook you up

Ei
Review №32

I felt safe, no pressure, and actually felt like I had known the Kia staff for some time right from the start. The atmosphere and background Christian music spoke volumes to me on a personal level. My beautiful Ruby Red Sportage was a good match for me. Thank you Jodi and Judah for all your special attention. Paramount Kia of Asheville is worth the experience in buying your new car!!

De
Review №33

I drove an hour and a half one way to purchase my new car from Paramount. It was very easy and painless 🤗 much to my surprise as I had not bought a new vehicle since 1979 and was really dreading going through the process. Everyone at Paramount was very professional and courteous would definitely buy from them again.

Br
Review №34

We recently bought a KIA Telluride from Paramount Kia in Asheville and couldnt be happier. It was a great experience from beginning to end. Judah was our salesperson and handled the entire purchasing process. Alisha made the delivery of the car as easy as possible. I would highly recommend Paramount as well as Judah and Alisha if youre searching for a new or used vehicle

Bo
Review №35

Thank you, Paramount Kia, and especially Alexa and Amanda, for helping me buy a new car! Alexa made the entire process fun and easy. All the employees I encountered here were friendly and helpful and I would definitely recommend anyone looking to trade in their car check out this dealership!

do
Review №36

We had a great experience from beginning to end. Shout out to Alexa for listening to what we wanted and making it easy and fun. Thanks to Jordan for explaining financial things. We loved the experience and our new Seltos. I definitely recommend buying a car at Paramount Kia, Asheville.

Re
Review №37

This is my third car from Paramount Kia. Each experience has been amazing only get better. Mark Rodriguez was exceptional in working with me. He was an honest and sincere Sales Consultant. He listened to what type of car and features I wanted. He didn’t try to sell me something I didn’t want. I felt as though I was being taken care of the entire time. Aaron Hill and Amanda King were amazing in working out the financial piece. I could not be any more pleased. Thanks to each you! I love my new 2021 Kia Seltos!

Ba
Review №38

I highly recommend Kia of Asheville. Yesterday I was in search of my first “big girl purchase”. As soon as I go onto the property, Michael Cole approached my dad and I. Introduced himself, shook our hands, and found exactly what I needed to fit my budget. We were in and out in an hour & I drove off the lot with a 2019 Kia Forte. I was so impressed with the customer service. I will definitely be purchasing another Kia in the future.

Di
Review №39

Norman was extremely helpful in helping me to purchase a new car. He went above and beyond my expectations and when I thought I’d have to go with a 2012 Kia Rio, he put me in a 2019 Kia Rio while working with me to make it easier than I could have imagined. Hats off to you Norman, you’re the man!

Am
Review №40

Great experience! Our sales agent was knowledgeable, friendly, and not at all pushy or misleading. The finance team was also very helpful and friendly. I wish all car buying experiences were as hassle-free and smooth as the one we had here. Thank you!

Mi
Review №41

Norman was very helpful, kind and courteous. He was very quick in helping us. We are very pleased with the car we bought thru him. We will definitely come back. Thanks Norman

in
Review №42

Wonderful dealership with a fabulous saleswoman Alexa who made my car shopping experience A 5 star experience! Come check out this gal you won’t be disappointed. Ty again

Ca
Review №43

Alexa was very helpful, patient and attentive to our new car needs. She made our family needs a priority, great personality and fun to work with. Highly recommend Alexa!! Amanda in finance was very knowledgeable and was quick to answer any questions we had. Appreciated both of them greatly!

An
Review №44

Savannah is Amazing!!! We stopped at Kia to hopefully exchange our previous car for a newer model vehicle. What we didn’t expect was to get the car we actually liked on the lot and not to mention awesome service! Savannah worked extremely hard to help us get into a vehicle that checked off all our boxes we look forward to working with her in the future if we ever need an upgrade again.

Sh
Review №45

My Sales Rep, Evan Woodward, was amazing! Evan is knowledgeable and fun to work with. He patiently helped me test lots of vehicles and explained all the options and didnt pressure me. Paramount Kia was a great experience. The only small negative was dealing with the finance person. Her figures were accurate but she really pushes the extended warranty. The warranty at Kia is so good, you may not need to buy more. I tested Fords and Hyundai vehicles but the Kias have much better quality.

Am
Review №46

Stopped by on a whim today to check out a car that caught my eye, Norman came out to offer his assistance and I was off on a test drive within 10 minutes of arriving.I needed some more driving time with it and to take it around to my family, no problem!Had it out for a few hours, came back, decided to purchase and am ALMOST out the door in an hour and a half….pretty impressive! Thanks for the excellent service!

JP
Review №47

I’ve had two KIAs and recommended Paramount KIA to a friend who purchased one from them. They began having a problem with the vehicle and brought it in several times due to excessive oil consumption and was told it could be fixed under warranty and that another issue would be taken care of due to a recall but it would take two days and they had no loaner or rental. I went with her and as soon as we walked in, someone was there at the service desk before we even talked to the service person, trying to sell us a car. While the hours long sales pitch was happening my friend was told that her vehicle wouldn’t be covered under warranty because she was a few miles over ( after they’d put her off for two months), and that she could trade it in but they wouldn’t give her much for her 2017 vehicle! The one they were trying to sell her was quoted one price and then increased by $900 because it had to be brought in from a few miles away. They wanted her to sign papers right away without even seeing the vehicle!We left and the next day were told that the work on her vehicle would be covered under warranty as a “goodwill gesture”. BUT when the work was completed she was told the starter went out and it would cost $700. There had NEVER been any problem with the vehicle except for the oil consumption!!!I think it was a trumped up all of a sudden issue to get money out of a poor single mother. If the starter “suddenly”went out it was while in their care and they should have covered the charge. After all this happening KIA has lost two customers. I was going to trade my 2010 for a newer model but changed my mind and my friend is so discouraged with Paramount KIA that she is going to check with Honda or Nissan for a new vehicle. UPDATE: She went to Honda and they gave her $2500 MORE for her trade in than KIA offered and she purchased a newer car at a lower price and better warranty.

De
Review №48

I have bought a few cars from Bucky at Kia and just bought my daughter her first car from him on Friday. I would highly recommend going out to see him and all the folks at KIA Asheville.

Sy
Review №49

I went to Kia to buy a car and the salespeople were awesome! Jodi was especially nice and great to work with. I would highly recommend working with her if you are interested in a Kia!

An
Review №50

This is hands down the best car buying experience Ive had in nearly 40 years, and it restored my faith in the car dealership industry. Mark Rodriguez deserves a special shoutout. He was an absolute delight to work with as a Sales Rep. He was knowledgeable, respectful, and gave us more than enough space and time to consider all of our options. I cant believe Im saying this, but we actually had fun buying a car. And Judah Eastman in Finance and Alisha Hawthorne deserve mention as well as they made the experience even more enjoyable. Mark, Judah, and Alisha really care about the customer, and they were all absolute joys to work with. Cant say enough good things about Paramount Kia and the people they employee. Bravo!

Al
Review №51

Just got my used Subaru Impreza and I am in LOVE! Best far ever! Alexa Keefe was a awesome sales lady! Very friendly and nice. Couldn’t have asked for any one more friendly! She made the car buying process easy!

ai
Review №52

Josh Flowers was awesome!! Was very kind, attentive and knowledgeable! What a great man! So thankful to know that we can trust Josh and come back for our future purchases!!

Br
Review №53

If there is one reason alone to go buy a car here then it is for Faith! She is hands-down the most pleasant, down-to-earth, and communicative sales person I have ever dealt with. She made buying a new vehicle light and easy and fair! If you go to Paramount, ask for Faith! She will not disappoint!

ar
Review №54

Alexa is the BEST! Wonderful person & great attitude! Very helpful with the transition.

K
Review №55

Just bought a new car from Kia of Asheville fit the second time. It’s important to buy locally! Go see Norman he has been there for 10 years.

Co
Review №56

Ditched the minivan for the new Telluride for our growing family. Lots of room in second row. Our salesperson, Alexa K. Was terrific! Upbeat and knowledgeable and patient as we decided on this suv. Definitely seek out Alexa to help check out your new ride!

Al
Review №57

Alexa is the best car buying experience I have had. Will never buy from anyone else again

Je
Review №58

We had a great experience at Paramount Kia of Asheville. Our salesperson, Taylor, made us feel comfortable from the start. He made sure to understand exactly what we were looking for and guided us through every step. Taylor answered all of our questions thoroughly. Alisha walked us through all the fine points of our 2021 Kia Sorento Hybrid so we are able to enjoy all its features. It was the best experience weve had purchasing a car.

Pe
Review №59

Paramount Kia salesman, Norman Koebernik made my visit easy and enjoyable! He was professional, helpful, friendly, informed and kind. Go check out Paramount Kia of Asheville and ask for Norman Koebernick! Seriously, you wont be disappointed.

An
Review №60

Norman Kobernik helped me today with my buy out and he was wonderful in making the process go smoothly.Norman was extremely knowledgeable and super friendly.

Ga
Review №61

My wife and I worked with Taylor Wainwright on the purchase of our new 22 Kia seltos. It was a great experience and we will be back to work with Taylor and paramount kia in the future.

Jo
Review №62

Had a wonderful purchasing experience with Jodi Biltonen. She knew all the answers, know who to ask when she didnt, responsive, and made me feel secure in my purchase the entire time. I highly recommend Jodi. -John

Tr
Review №63

Norman Koebernik was great to work with. Helped me get my old car paid off and into a new car with lower interest rate with no hassle.

To
Review №64

I went in to look at a new KIA Forte. Met with Norman. He was excellent to work with and spent a great deal of time answering all of my questions!

Ma
Review №65

Great experience here. Got the vehicle I was looking for, good value. Employees friendly and helpful.

Ke
Review №66

Highly suggest working with Alexa for your next car purchase! She was very professional and fun to work with. She listened to everything I wanted in my next car and helped find exactly what I was looking for.

Sa
Review №67

Words cannot describe the complete and utter ELATION I exude when talking about this place. Josh Flowers single handedly found the car of my dreams! I told him something reliable and good on gas and even with my not too wonderful credit he called me back with something I couldnt have even dreamed up if I tried!! I am in LOVE with my new 2016 Kia Forte💛 And Mrs. Amanda King got me set up with the BEST deal for insurance and my payments on my baby are just perfect💛 They are both so kind, personable and just make you feel so welcome and like they would capture the moon for you if they could. I cannot be any more thankful for my experience here. I think this is the start of a very long friendship 💛💛 Thank you so much!!!!!! 🙏😭😍🔥✔️🧲🚗

Sp
Review №68

Great service and car was provided by Bucky and the management team. I feel I got a great deal and a great price. I would be happy to buy a car here again or recommend to anyone I know. Thanks guys!

Su
Review №69

Love my Paramount Kia of AshevilleThe Christian music playing constantly is so wonderful..such ashame that other dealerships & stores dont do this..The salesmen /women are so nice & helpful..

Ro
Review №70

Bucky and Josh were excellent. They got us the car we wanted. a 2021 Kia Sorento. Amanda was great in explaining the payments and Alisha was awesome in showing us the new features. Everyone @ Paramount Kia were very friendly. We love the new car. If you are looking for a new vehicle and 5 star customer service, check out Paramount Kia of Asheville.

Ta
Review №71

Thank you Norman for your patience and your kindness while dealing with my sweet mother. She is very pleased and excited about her new car.Having worked in the automotive industry myself for many years I have to say this has been a very easy and pleasurable buying experience.Awesome job Norman and paramount KIA.

Pr
Review №72

The experience at Paramount Kia of Asheville was amazing with the great customer service that Josh Flowers presented us we will be coming back for our next vehicle I recommend everyone to meet with him.

Ki
Review №73

After a couple of weeks of searching, we finally landed on a purchasing a vehicle from Paramount Kia. We got an amazing deal but ultimately, it was the salespeople that made us decide to stay with Paramount. We live a couple of hours away from Asheville and during a recent trip, we stopped by the dealership to just check some cars out and thats where we met Faith! She was absolutely phenomenal and took us through all of the nuances of buying this new model. The great thing was that she wasnt pushing a new car on us, just providing us with options. We decided not to purchase that day, however, I stayed in touch with Faith to let her know that I was interested in a car and she stayed true to her word in updating me when similar cars came in. I looked at dealerships in my hometown but we made the trek back because we valued the customer service provided by the Paramount family! The day we came Faith was helping another customer so she introduced us to Alexa who was just as amazing! Alexa was warm, friendly, and provided us with just as much guidance! We walked away with a car that day that we could have gotten anywhere but the customer service was absolutely top notch so THANK YOU FAITH AND ALEXA!!!!

Mu
Review №74

When I called Paramount Kia of Asheville with a few questions about a car I was thinking about getting Alexa Keefe on the phone helped me from the moment we met, she’s very helpful and nice when you have questions and understanding. If you have any questions or looking for a car I’d recommend going to her

Cy
Review №75

I recently purchased a new car for the first time, a 2021 Kia Soul. Michael Cole made that experience pleasant and easy. He was very helpful and cordial. If I could, I would give Michael 6 stars. Dont hesitate seeing Michael Cole at Paramount Kia of Asheville if your interested in purchasing a new vehicle.

Jo
Review №76

Hey bought my car from Josh flowers. Loved the K5 and the place. Amanda took care of us and made it easy.

Ci
Review №77

We bought a Kia Soltes from Paramount Kia in Asheville on 4/5. Andrew Justice was our salesman. I have to say that he was by far the best salesperson I have EVER dealt with when buying a new vehicle. He was very knowledgeable and answered all our questions. At no point in our visit and purchase was he pushy. Andrew made our experience very pleasurable.

Ke
Review №78

I received the best service at the Kia dealership. Norman and Aleisha were great. I would recommend everyone to this place Kia Rock.

Ba
Review №79

Went with my daughter to get a car today. Norman in sales was so helpful and everyone was so kind. They worked to put her in the perfect SUV. What a beauty! The next time my husband and I are looking to buy, I will definitely go there. Thank you!

Ca
Review №80

Great customer service!! Thank you, Josh Flowers and GM, Tom! You know how to take care of your customers! I will be back!

Ho
Review №81

Alexa was super helpful!! She found me a car I love within my budget constraints, and talked me through the entire process. Thank you!!

Ta
Review №82

This was the best car buying experience Ive ever had!! Michael Cole went well above and beyond for me. I LOVE my New 2021 Kia Seltos!! THANK YOU to Paramount Kia of Asheville.

Ro
Review №83

Best car buying experience Ive ever had honestly.Norman in Sales, Alisha for the walk through on all the features and Jordan in financing all worked to make that a really smooth and relaxed process.Would definitely buy here in the future!

Gr
Review №84

Alexa Keefe and the sales team were very helpful as they walked us through our options. What’s more, they were very transparent about pricing and financing options which was refreshing.

Jo
Review №85

Let me start off by saying this review is for the service/parts department only and does not reflect sales or other areas of the dealership. Unfortunately, I cannot post this review with 0 stars.I purchased a 2021 Kia Sorento SX (4 cylinder/2.5L Turbo) in Ohio this past June. I scheduled my first 5/6k service (oil change and tire rotation), online, at Paramount Kia in Asheville, NC. The price listed on their website was $66.90. I took my Sorento in for the scheduled service on 8/24. Service was performed in a timely fashion. This is where things go awry....I was handed an invoice for $174. My jaw hit the floor. I objected and stated the online price listed was $66.90. They tried to explain that they only the best full synthetic oil (0W-30). I understand that full synthetic oil is expensive and my vehicle requires 6 quarts of it, hence the ~$70 oil change. I looked at the invoice breakdown and they are charging $18.99 per quart. After more haggling, they ended up taking $50 off my invoice. I paid and left. Still not satisfied and feeling I was gouged, I called two more Kia dealerships (Celebration Kia in Lewis Center, Oh where I purchased my Sorento and Kia of Greer in SC) to check their prices for the same service. Their oil change/tire rotation services cost $59 and $69 respectively (includes 0W-30 full Synthetic oil and tire rotation). To further prove this is potentially price gouging, the oil Paramount Kia is using can be purchased at AutoZone for $8.99 a quart (Mobile1 0W-30 Full Synthetic). Dealerships/service centers typically purchase oil in bulk passing along the savings to customers.So, if you are taking your newer model Kia, requiring full synthetic oil, to Paramount Kia for regular oil changes and you are being charged these kind of prices...you are probably being gouged folks. Take your business elsewhere. I Will never take any of my vehicles back to Paramount Kia. I will be happy to drive an hour to Kia of Greer to have my Sorento serviced. Curious to hear if anyone else has had a similar experience.

Re
Review №86

Alexa is the BEST!!! Paramount Kia is blessed to have her!!! My sister-in-law was so nervous about buying a new car. She had been wanting one for at least a year. When we drove on the lot and Alexa approached us, it was like the stars aligned! We were on our way to Hendersonville for the day, so we made an appointment with her. Alexa and Amanda made the entire process so easy. They both put us at ease and were so very helpful. Our cup runneth over!!! If you are needing a new car and are dreading the whole process, go see Alexa! She is amazing! I will be in the market for a minivan later this year for my twin grandbabies coming and I will definitely be going back to see Alexa at Paramount Kia!!!

Jo
Review №87

Had a very great experience, customer service is great! Ask for Norman he’s the best!!

Do
Review №88

Purchased a jeep wrangler unlimited from Paramount Kia Asheville I viewed on the website, contacted the dealer and made arrangements to view vehicle and upon arrival was given a very friendly greeting. Mark Rodriquez was very attentive , informative, and knowledgeable as he further took care our viewing, road testing, and completion of transactions, was very helpful and exceeded our expectations.

Tr
Review №89

Alisha went above and beyond to make my experience with Paramount Kia of Asheville an exceptional one. It was by far the easiest and least stressful car buying experience Ive ever had. Alisha made sure I was comfortable with using all the new tech on my 2021 Kia Sorento. Its refreshing to do business with a company that employs knowledgeable employees. I will definitely be back for my next vehicle

Ta
Review №90

We recently bought a 2017 Honda Accord. Anthony Parton helped us find a beautiful and reliable car. He is very friendly and is not pushy. Which we like in a salesman. He explained everything about the car and answered any questions we had. Amanda was great also. She helped us and explained any questions we had. She is very nice. Wonderful place to buy a car. Ask for Anthony hell help you get what you need. Hes a awesome guy!

Ar
Review №91

Fantastic buying experience today! From our great hard-working salesman Mark Rodriguez to Alicia the tech guru, to Judah the finance MAGICIAN! AWESOME job to all! This was my 5th purchase through Paramount Kia and I highly recommend them!

Wi
Review №92

Awesome in the First DegreeVery Nice and professional experience. The whole staff was really friendly and helpful.

Ky
Review №93

An overall great experience. My salesperson, Alexa, was great to work with and made the whole process super easy. I would definitely buy from them again

Sa
Review №94

I had a great experience buying a new Kia Seltos SX with Norman! Even at the end of the day, he made time to take care of me. He explained all of the financials in a way that I could understand and made me feel comfortable to sign for my new car! I hope to work with him again in the future!

Ph
Review №95

Awesome service! Faith was very friendly and worked very hard to get me the car I wanted. Highly recommend if youre in the market for a car. 💯👍

Me
Review №96

I have owned three Kias over the years. The most recent one I purchased from Paramount in 2018. Recently the car has been burning through oil at a dangerous rate. I drive for Lyft and had a car load when it decided to lock up in rush hour traffic. I purchased this car with 10,000 miles as it was used for a demo. Turns out that makes it a pre-owned, which gives it a completely diffent warranty. Even though I was told I had a 10,000 mile warranty, runs out I do not. I feel lied to and deceived and will never purchase another car from them or a Kia from anyone and I advise you to do the same. ,

Ju
Review №97

Alexa is so sweet. She didn’t push me. She helped me understand the warranties and each vehicle. She introduced me to service and made me feel at home. If you are looking for a vehicle TALK TO ALEXA!

Re
Review №98

I came to get my 2012 kia soul serviced and Im leaving with a 2020 kia soul! Thank you Norman for all of your assistance and helping me choose the best Kia Soul for the best price! I am so excited! Paramount kia is the place to go!

Ba
Review №99

But my new vehicle there with Josh as my salesperson. Im very happy with it its a very nice place

Wi
Review №100

I had a great experience at Paramount Kia! Alexa Keefe was very friendly. She had a bubbly personality, is extremely knowledgeable about the cars and was not pushy. She really took the time to get to know us in order to find a vehicle that would have been the perfect fit! I recommend her to everyone!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1000 Ridgefield Blvd, Asheville, NC 28806, United States
  • Site:http://www.paramountkiaasheville.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_link
  • Phone:+1 828-338-8625
Categories
  • Auto repair shop
  • Auto parts store
  • Kia dealer
  • Brake shop
  • Car dealer
  • Car inspection station
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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