Convenient and knowledge provided.
I had a great experience
Super happy with the service.
I called to get information and an interpretation of my my tax papers, which I filed with H& R block last year. After waiting on hold, a women picks up the phone an d she asks me to explain my questions to her TWICE. She then asks me who my tax preparer was and I give her the name, afterwards she tells me she will have her give me a call back; however, she did not ask for my contact information or even my last name. She then asked if my contact information was the same as last year. I then asked if I could just give her my call back number. The women then indicated that my tax preparer would give me a call back because i have to be looked up. So, i asked her why she cant explain this to me over the phone. She said she cannot help me because she is on her lunch. I dont understand why a person on their lunch would pick up the phone in the first place. As an H&R Block customer I am very upset and will not be using their services for this upcoming tax season.
Im always happy with the service from Jose and how helpful he is when i need to file.
Brenda was super proffessional and sweet! Great person to work with
The associate was extremely helpful with all the questions.
Because of Yamila Mosqueda. She was so helpful seriously the best experience..
Extremely great service
Because u guys helped out alot
Great involvement an helpful people
N/A
You charge too much.
Great service
Great place
Because they explain me perfectly in my Spanish language to understand everything