Doug and his staff are the absolute best in the business. The level of customer service is off the scale. Ive been with this agency for years and I couldnt imagine going anywhere else. I wish I could give them 10 stars as these folks certainly deserve it!

Doug Rankin is the best insurance agent I could have asked for. He was very helpful when I was initializing my American Family account policy. He was even more helpful when my condo flooded. During this very stressful and overwhelming process, Doug was very calming and reassuring during the entirety of it. He provided me with helpful resources that sped up the claim process. Furthermore, he was a strong asset during the interface between the claims department, the contractors, and other individuals involved in this stressful process. I highly recommend him as an agent for American Family.

Great Agency.GREAT Customer ServiceHave been with the Doug Rankin Agency for at least 15 years.Attentive, caring, always takes great care of me.