user
Molly Maid of Central Anne Arundel County
1517 Ritchie Hwy Suite 102, Arnold, MD 21012, United States
Appearance

Comments
Je
Review №1

I had my first cleaning by Molly Maid of Central Anne Arundel County today and they were fantastic!!! The apartment looked amazing when they were finished -- they have a meticulous eye and attention to detail. I cannot say enough wonderful things (and a special thank you to Olga and Doris!!). Very highly recommend Molly Maid of Central Anne Arundel County!!

De
Review №2

The ladies were very thorough a well as kind. They did a great job!Thank you! Dee

ke
Review №3

Molly Maids always do a top notch job. The staff is friendly and efficient. We ALWAYS tip because their work is superb. Kudos

Pa
Review №4

I am very pleased with the quality of work which my Molly Maid team exhibits. They have surpassed expectations.

Br
Review №5

Worked well and quickly, but did a great job!

Am
Review №6

The ladies were on time, so pleasant and did a great job. They wore their masks the entire time, and we really appreciated it because we are high risk. They did such a good job that I will be ordering a deep cleaning as a gift for my in-laws and my father ( who is ill right now). We will definitely be using them again at our own home.

k
Review №7

Professional and time efficient. Thank you!

Jo
Review №8

This was my first time working with the company and was very happy with the results.

Co
Review №9

Very detailed clean! Maids were absolutely fabulous! Please find a way to allow people to leave tips!Thank you,CF

Ch
Review №10

Very accommodating to schedule changes. Always pleasant and efficient.

Di
Review №11

Our team of cleaners does a great job every month. They are very thorough and responsive to feedback. We like supporting a local business and local workers.

Eu
Review №12

They always do a good job. One of the best features is they are willing to accommodate an unpredictable schedule as a family member is on irregular rotating shifts requiring night work and day sleeping.

St
Review №13

Two cleaning ladies did a fantastic job on our home. We were moving out and took advantage of the Move In/Out service. They spent close to 6 hours, the house never looked so good. Highly recommend.

Kr
Review №14

The cleaners arrived on time and didn’t waste any time in getting to work. They cleaned our house for our move. They did a great job to make it look beautiful and fresh for our renters. Highly recommend Molly Maid!

Jo
Review №15

We’ve had a consistent team responsible for our home since November. They are conscientious and reliable. I work from home, so they work around me until I’m able to move to another area, so they can clean my office in the sunroom.

Ba
Review №16

I did a move in cleaning with Molly Maids and their service was amazing. They cleaned all the baseboards and did so much that I wouldn’t of even thought to do. The staff were on time and very friendly. Highly recommended!

Pa
Review №17

Always professional, friendly and thorough :) they take very good care of us! And we have 5 kids and 2 dogs ♥️ The Elms Family

Te
Review №18

It was nice. They were very efficient and fast.

Ca
Review №19

Great service as always.

Cr
Review №20

The quality of cleaning isnt up to par for what I was spending. I felt everything was very rushed! Scheduling was messed up or the cleaners didnt arrive during my allotted time and I didnt recieve a phone call to let me know what was going on. I had damage done to my home and I had to contact the owner several times on the matter. Trying to get a return call on issues is near impossible. We left this cleaning service and will not be going back. I suggest you look else where

Ch
Review №21

Always willing to adjust my scheduled cleaning if needed and will promptly address any concerns.

Vi
Review №22

These ladies are amazing. So much attention to detail. We have 6 kids and 2 dogs and our house always looks spotless thanks to them.

Jo
Review №23

First time in to start cleaning service. Very professional, thorough, and continued work until finished. Very pleased with results.

Sa
Review №24

We LOVE Molly Maid!!We have worked with Molly Maid for the last several months. Over the winter my husband deployed to Afghanistan. We have five children, ages 10 months to 11 years. Three of our children have special needs that require frequent doctor and therapy appointments. Molly Maid stepped in during the deployment to support our household needs. Through the difficult winter they arrived on time and on schedule, never skipping even a single visit despite snow and ice shutting down other businesses.The work Molly Maid has done in our home has been thorough, focused, and detailed. After they have visited the house smells and looks wonderful! The faucets shine and the toilet paper is neatly folded. If we are home during the cleaning visit, Molly Maid professionals are considerate of my children and have a friendly attitude. Mr. Reilly, the franchise manager, has offered outstanding customer service ensuring our home cleaning needs are met in a consistent and timely manner.I highly recommend Molly Maid both for their outstanding cleaning efficiency and for their fantastic customer service. Molly Maid remains our first choice for our cleaning needs.

Le
Review №25

Nancy and Patricia (Team 7) have been servicing my home for several years now. They are very efficient, trustworthy and provide expert cleaning every time. I have never been disappointed with their service. My house looks wonderful after every cleaning. I highly recommend them!

An
Review №26

The cleaning is always very thorough, and theres never been any problems with the extra instructions Ive left. When I call to verify instructions (because Im a spot paranoid sometimes!) theyre always very friendly, and willing to go over everything until Im satisfied that its all in order. I have recommended them to friends already, so Id be willing to do it again.

Pa
Review №27

They arrive on time and are very quick. Never have had any problems with damage.

po
Review №28

Cool people

De
Review №29

Always an excellent job!

Vi
Review №30

We are very satisfied with the service Patricia and Nancy provide us. This team has cleaned our home for over a year and consistently does a great job. They are thorough, reliable, and trustworthy. Thank you both!

M
Review №31

Lilian and Norma have been cleaning my house for many years. They are excellent. They take care to make sure my house is clean and when we get home we feel our house is well taken care of. What I also like is that we have the same team come to our house so they get to know the house. They are also careful not to let the cats out so that is one less worry we have.

Ra
Review №32

We have been using Molly Maid for over four (4) years now and there is absolutely no better cleaning service in the area! The team has consistently arrived as scheduled and goes out of their way to ensure our home is thoroughly cleaned. Molly Maid has always accommodated our needs during last minute schedule changes or even squeezing us in before a holiday or hosted event at our home.Both the office and cleaning staff are friendly and very professional. We love supporting a locally owned business franchise and love consistently coming home to a sparkling, clean smelling house even more!

Mi
Review №33

They do a great job!

Am
Review №34

Worth every penny and highly recommended - This is one of the best cleaning services I’ve ever used. Consistent, reliable and trustworthyI love coming home to my clean house.

Ka
Review №35

Rosella and Naomi cleaned my house yesterday! Rosella always cleans my home like she would her own. Naomi sought all the winter cobwebs and dust from the winter. These ladies worked hard and worked well together. My house is so clean I can now relax on my porch. Thank you rosella and Naomi for making my home livable again! lol

ra
Review №36

My Molly Maid pros are fantastic! They have seen me thru tidy times and flooded times. They never fail to leave my home in the best possible condition. Their little extras (they know) do not go unnoticed. Two weeks ago tuesday I had a very long day at work. I forgot it was clean day. Arrived home and walked into a dark house. The fresh smell met me at the door. Best part of my day! Thank you Elba and Lisbeth ❤️

Ni
Review №37

I am never one to complain or go out of my way to do so but the cleaning service by the molly maids crew assigned to my rental property and the response I received regarding the poor service provided lead to me posting this. A crew of 3 was sent to clean a town house with no furniture and just standard cleaning to take care of in a two hour time frame at $100 an hour. In two hours all that 3 people were able to do was vacuum, mop a small area of flooring, and clean 3 toilets. They failed to clean any of the windows, the oven, and the fridge. When I called to report these issues and questioned how it was possible that 3 people could not finish this job in 2 hours when 1 person could have easily done it they had no explanation and the only solution they offered was for someone to go back over and clean the fridge along with a couple of the windows but they did not offer to complete the job unless I wanted to pay another $100 an hour for one of the crews to come back out and finish a job that was never completed in the first place. If you have a rental property and cannot be there to constantly supervise these cleaning crews Molly Maid sends I would strongly recommend taking your business elsewhere.

Da
Review №38

Best cleaning service we have ever used. Our home is always spotless. Its refreshing to have such consistency. Only wish we had this team at our home in Florida too!

An
Review №39

Molly Maids has cleaned my house every 2 weeks for the past few years. Dependable and thorough. Its a service that once its set it up, you can just forget it and its awesome having a clean house every 2 weeks!

Am
Review №40

Molly Maid gave me back my weekend! Its so great to come home to a clean home after a long day at work. The staff are professional and thorough, always.

Li
Review №41

They were friendly and fast but even though they werent here for the full two hours I asked if one refrigerator drawer could be cleaned and although she nodded noone cleaned it and they left a little early.

Sa
Review №42

Molly Maids service is great - reliable, careful, trustworthy. Recommended.

Bo
Review №43

I used them for cleaning my house after a tenant moved out, and they made it look like new. When cleaning one of the ceiling fans, one of the blades accidentally broke, and Molly Maid was kind enough to fix the issue. They tried replacing the blade, but since the fan wasnt made anymore, they replaced the entire fan and paid for someone to install it. They went out of their way to help me, as compared to other providers who would not pay out if their pocket to help.I would defintely use them again for home cleaning.

Gr
Review №44

Love these guys. They have been cleaning my home for over 4 years. HIGHLY Recommended.

J
Review №45

They were prompt. I had a house cleaned for a open house. 8 out of 8 of the forms from our open house feedback are proof that the house was not cleaned well. The house had three brand new bathrooms, brand new carpet, brand new laminate etc. and the reviewers marked us a 3 out of 5 on cleanliness (there is no one living in the house). I specifically asked for the kitchen cabinets to be cleaned inside and out (they swore they did it), yet they had to be recleaned for dust and cobwebs one day later. I also asked for the interior windows to be done, as well as the basement to be vacuumed. Both had to be redone one day later. Ridiculous that I paid almost $400 and it was not finished.

Ir
Review №46

Sandra and Sayda have been wonderful. They are always pleasant and their work is very thorough.

Da
Review №47

We love the Molly Maids! Sandra and Sayda are great and they are always very considerate of our toddler’s and newborn’s naps.

Ka
Review №48

I have a wonderful team. The ladies are thorough, careful and reliable. I wouldnt want anyone else.

Ta
Review №49

Nancy and Patricia are always friendly and thorough with our cleaning service, I highly recommended this team.

Ma
Review №50

Ive been using this service for over a year. Nancy and Patricia area always friendly and professional.

Me
Review №51

Iris and Miladis do a fantastic job !! Been with Molly maids for quite sometime , always very impressed, love the girls that clean for me !!

Ti
Review №52

My cleaning was done in a timely and professional manner..

Ka
Review №53

DO NOT USE MOLLY MAIDS UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY!!!We hired them for regular cleanings and not one time did they get it right. The very first time, the skipped the sink in one of the bathrooms. The next time, they skipped the mirror and bath tub in a different bathroom. The time after that they skipped an entire bathroom AND the entry level floor. They were suppose to clean the railings and base boards throughout the house but they never did. They didnt even vacuum where they were suppose to.We had them come out after we had moved out and they still didnt clean what they were suppose to. They will not refund your money, ever. Their only solution is to resend the team. WHY???? So they can waste more of everyones time with their pitiful, half-assed cleaning.I REPEAT...DO NOT USE THEM UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY!

cj
Review №54

Molly Maid teams have done an excellent cleaning job for us. The house always smells better after they have been by.

Zi
Review №55

We love our service!

Dr
Review №56

Great service, nice employees and they do a thorough job!!

Wi
Review №57

Always do a thorough job and very pleasant!

Be
Review №58

The cleaning was generally ok - not great, but we had two incidents 1)They once cleaned out kitchen counter by shoving everything into the sink including mail etc 2)They broke a glass and cleaned the mess but left the glass on the counter with no note

Ch
Review №59

Excellent service, on time and quick and thorough!!!! Goood crew every time!!!

Kr
Review №60

I decided to give Molly maid a try as my schedule has been hectic and I just wanted to come home a clean home.... Well the first time they came and did an estimate to continue the services I was quite pleased. However, once i said I would like to continue the services, things changed. On the subsequent clean the ONLY areas of my house to be touched were the kitchen (however they did not clean the floors), dining area and living room. No bathrooms, no bedrooms...not even a thing on my upper floor! Essentially, they lured me in then backed off on the quality.After this experience, I do not trust Molly Maid and would not recommend them to anyone. The bottom line, pass on Molly Maid.

Br
Review №61

Came on really short notice for a difficult job! Thanks a ton.

Ja
Review №62

Great job, on time, done right the first time, friendly staff, cant say enough good things about them!

Ar
Review №63

Detailed, responsible and professional

Ja
Review №64

Excellent attitude and work!

Li
Review №65

I like that the team I have goes the extra mile!

Information
7 Photos
65 Comments
4.7 Rating
  • Address:1517 Ritchie Hwy Suite 102, Arnold, MD 21012, United States
  • Site:https://www.mollymaid.com/central-anne-arundel-county/request-a-cleaning/?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 410-593-1840
Categories
  • House cleaning service
  • Commercial cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Similar organizations