This is the company you want to go with. Charlie is super supportive and he cares about the customer’s experience. My mom’s home had a problem for years but she couldn’t afford to get rid of it. I had to relocate home and BBB was the first place I called. My situation is peculiar because of the length of time my mom had the infestation but BBB has done everything to help.I’ve felt guilty having to call them back after the initial treatment but again Charlie addressed my concerns and went the extra mile to assist me.I highly encourage as you do your research to go with the company who cares, is committed, and who communicates. I will not hesitate to ever call them or spend money with BBB.Thank you a million times!
I called for beg bug service for a relatives home and while currently stationed in Germany, I wasnt sure how easy the process was going to be. Charlie was absolutely AMAZING. He explained what would happen and then texted me throughout the process to keep me up to speed. He was thorough and very professional. My family can now relax knowing their home is bug free. Thank you Charlie!!
Wish we used these guys from the start. They came out and did exactly what they said they would do- kill the bed bugs. No nonsense and affordable.Woke up today without welts on my arm.
My grandparents went on a vacation and came back with bed bugs....i called BBB immediatly and they were on the ball getting it taken care of my grandparents...with them being elderly i was very concerned for their health but i have been made to feel better with them coming out and getting rid of the little critters...not one has been seen since and i could not be happier and will share with everyone i come across that has bed bug issues. Well done guys well done! My grandma raved about how sweet the guys were and so caring too.
My parents place was infested. Called around and when BBB arrived there was finally a moment of calm and clarity: our tech really, really knew his bed bug stuff. Since the treatment not a single bite has been reported. Thank you for saving us!
Charlie and his team are amazing and get the job done right the first time. As an experienced real estate agent in the area its great to have reliable, professional and honest people working for you. The process involved in getting rid of bed bugs is not a cheap process, but getting it done right is what you need in an experienced company like Bed, Bug & Beyond.
Steve and charlie has had great patience with us and the tenants. Good service. Quick response.
Living frugally has its benefits: I can change my own oil, hem my ownslacks, and make my own laundry detergent.And then my DC apartment got bed bugs. I picked up the phone and called somelocal professionals, though I was convinced I could do this myself. Bed Bug& Beyond didnt hang up on me when I told them this.They even suggested I notify my landlord, research the DC Tenant Bill ofRights and the warranty of habitability.They also told me what to look out for if my landlord sends in anexterminator who insists on spraying-- cheap and virtually 100% uselessagainst bed bugs. (And Guess who my landlord sent?!)Had I simply followed the sage advice they gave me from the jump I wouldhave saved my bed, my mattress, and a 3 year relationship. I also nearlylost my job from the stress and lack of sleep.I decided to cut my losses. Bed Bug & Beyond is coming after Veterans Day todo the job I should have had them do over 2 months ago.Im still frugal with pretty much everything...except my dental work--andnow bed bugs!
These guys are highly rated for good reason. I panicked when I discovered bed bugs in my home. After doing some research and reading reviews, I decided to call Bed Bug and Beyond. I could not be happier that I did, because Charlie and Dave were so incredibly helpful, friendly, professional, and knowledgable. Even after my first call with Charlie, he let me know not to worry, explained the process, and scheduled a time that worked for my schedule for them to come by and take care of everything. These guys work so hard, its really labor intensive stuff, especially with how thorough they are. Their service comes with a 6 month guarantee, and I can understand why they would be able to offer that; I have not seen a single bed bug since and Im confident that I wont be seeing them again. All of that and it was very fair priced. Not to mention, theyre just really good guys, too. If you get stuck in a crappy situation with bed bugs, be sure to call them! If you see them out and about, buy them a beer! Thanks again to Charlie, Dave, and their team.
I waited 6 months to leave a review due to their 6-month guarantee. So far I am very pleased with their service. They seem to really stand behind their guarantee and now I see why. Highly recommended.
I was bitten by something in the midnight for a week. Although never find one, I suspect there are bedbugs. I used this spray and close the door for 4 hours. Then ventilate bedroom and it is over. I had a nice sleep now. You need to spray bed frame, carpet and closet at same time. Great product! this is Eco friendly and worked well. Killed off the bugs. They provides us 6 months grantee also. Thanks and i recommended Bed Bug & Beyond.
We used bed bugs and beyond to fumigate all our the stuff in our master bedroom after we discovered bed bugs....They in conjunction with the moving company moving right along did an excellent work to get the job done in a timely manner. They were prompt, helpful and reliable, they said what were going to do and did it. Should you find yourself in need of fumigators, contact bed bugs and beyond!
Charlie and Steve are amazing. I am so so glad I went with Bed Bug and Beyond for an inspection and treatment. Both Charlie and Steve spent lots of time on the phone with me to understand my situation before even coming out for the $200 inspection. They really care about the customers and put them first. Charlie came out the same day I spoke with him and conducted my inspection. He was extremely professional, thorough, and detailed. He explained everything he was doing every step of the way and the science behind the heat and silica powder treatment. He spent several hours with us and the treatment prices were reasonable compared to the competition. He even treated my luggage at no additional charge. I am so happy I called them and hope I will not have to take advantage of their 6 month guarantee, but Im glad its there if I need it.
Great service! I was worried that I would have to wait a long time for them to arrive, but they came pretty fast and discrete so that it wouldnt be embarrassing to have exterminators show up at my house. Whatever they did worked because I havent had any issues since. I highly recommend these guys.
I called around and nearly every exterminator wanted $1500 to over $2000. I was skeptical since this company quoted me less, but their machines looked almost futuristic and their guarantee is in writing. I havent been bit or seen any bed bug deposits since they left my home almost a month ago; they even followed up recently to make sure I was OK. Best of all, I can finally get to sleep and am no longer afraid of my own bedroom. You guys are superstars because my next step was moving out. They got rid of these monsters and saved me a boat of money in the process.
Very impressed with their expertise and attentive service. Chuck is patient, answers every question, and explains his process in detail. Feel like I had complete visibility into what I am paying for, and the six-month guarantee is much more realistic and reassuring than the one-month guarantee offered by other companies I contacted.
We are very sanitary people but I called the Bed Bug Beyond company after going to a dermatologist. My arms and neck were speckled red. That same night our technicians were there. Friendly but clearly on a mission because in seconds they lifted our bed and ripped off the bottom cloth part.The technician looked around inside the bed and then his flashlight stopped. I looked but couldnt watch. There they were. I left the room but 3 hours later the BBB guys are taking their equipment out, bed was totally reassembled, and then they were gone. I never got bit again, I sleep and my arms and neck healed. It has been almost a month. The lead guy followed up with us a few days ago! The very first company told us it was allergy season when he came. BBB simply eliminated these nightmares from our home without pomp or fanfare.
They came the same day and got the job done sooner than I expected. They took apart my headboard for me and treated various other areas, said that is the most common place for bed bugs, I would never have guessed. Great guys, I would definitely recommend them.
Six months isnt that reassuring given that bed bugs can live for a year without feeding. I am curious as to the long term success rate. Ive known them to return after six months.
Getting bed bugs for the first (and hopefully only!!) time was pretty stressful. I had heard nightmare stories about how hard they were to get rid of and how expensive the process could be. Im so thankful I picked Bed Bug and Beyond (the clever name stood out amongst the rest!). Dave and Charlie came out to my condo the same morning and immediately put me at ease. The took the time to explain their process (no laundry mat runs!!) and got right to work. They did take several hours but they were extremely thorough and I havent seen a bed bug since!! It also cost almost half of what the other company quoted. I highly recommend Bed Bug & Beyond.
Quick and efficient. Thank you
Great experience with them! They solved all of my bed bug problems!
Charlie came on a holiday weekend to help tremendously, working tirelessly to make sure the affected children no longer had to deal with bedbugs.Strongly recommend! We looked at several options and this service was by far the most affordable and effective.For anyone who suspects bedbug issues, we found going with bed bug and beyond was well worth the cost, as theres lots of incorrect information online and from large extermination companies. Thank goodness we were able to work with Charlie. We have since learned that if we had tried to get spray and supplies from the hardware store to do the work ourselves, we likely wouldve only made the situation worse. He treated the problem quickly and safely.
Had a terrible experience with some pest company last year, I was a little worried about finding a good pest company to help with our bedbug problem. I am so lucky to have stumble upon Bed Bug & Beyond!Charlie came out to our house within 15 mins of my call. He was friendly, courteous, and most of all, honest. He made me feel comfortable with the whole experience and made sure to answer all of my questions. After he finished the service, he even took a few mins to sit and chat with me! Great experience, great company with excellent employee. I would highly recommend this company!
One late Friday night, my son noticed small bugs in his room that had been biting him. I went in to inspect and low-and behold it was bedbugs. I immediately threw away his mattress and box spring; sprayed a pesticide; and then called the rental office the next day. Their response, oh bag up all your clothes, take them to the laundry and well have the exterminator come in. Okayyyyy two years later and repeating this process over and over and over and OVER again, the bugs kept coming back. Throughout this time, I found a spray that worked but it had to be used on contact and left a horrible smell.Anywho, after two years - I finally said enough is enough!! I researched and came across Bed Bug and Beyond. I read the reviews and was very impressed so I thought I would call. This was on Saturday and I was able to get an appointment for Tuesday.Rocky answered all my questions, was very informative, kind and patient. He answered all my questions. The day of my appointment, I received a text message early confirming and Rocky was even ahead of schedule. Upon his inspection, he showed me what to look for and how he was going to treat them. When Rocky was finished my sons bedroom looked terrific and I could really tell the difference. He even did my other sons bed in case some had travelled into the other bedroom. The next day, I received a follow-up call from Rocky and I was so happy to tell him that we all received the best nights sleep in a very long time.I highly recommend Bed Bug and Beyond. They are an excellent company and with their 6 month guarantee, pricing and WONDERFUL customer service, you will not be disappointed. Thanks again Rocky!!
10 stars? I would if I could, Charlie really deserves it. He is very diplomatic with years of experience under his belt. He is very knowledgeable, calm and funny because he pulled a joke on me the very first time we contacted Bed Bugs & Beyond.On our recent 5th anniversary cruise, our cabin came infested with bedbugs! No cell signal. Our Ship hits port, I started dialing Bed Bug & Beyond Hotline and then a guy(Charlie) answered and said, ok, there should be a life preserver out in the galley. Put it around your neck and write a large BB on the front. Keep it on except in the shower until you get back to your final port. Ok? I almost fell for it thinking it would repel them but my husband burst out laughing on speaker as I tried to tie it around my neck. Charlie told us how to wipe out the cabin bedbugs, picture and preserve them.Talking about response time, it was as quick as a flash. He went on to tell us how hed have his guys meet us at the house to heat our luggage and clothes when we got back. I had a wonderful experience with them and this is my testimony. Got any Bedbug problems? Charlie is the man for the job.
Chalie is the best technician ever.....