SCAM!!!GO SOMEWHERE ELSE!!!!!!Not only have I cancelled, but also this app they ask you to download is telling me someone mowed my lawn and charged me for it when nobody showed up. This is unacceptable, and should not be a legit business. CROOKS

The most dishonest and unreliable company I ever encountered. My husband called last week and sign in as new customer. The crew supposed to come on Mon or Tue (Carlos Alba from CA Lawnservices). Nobody came, I got a message that says No parking available. I have a very long trailer not enough space. I couldnt believe it because we have a HUGE private driveway and a 48 foot truck delivered our furniture when we moved. So I think Carlos trailer is longer than 48 foot. A new team was dispatched: Brandon Escobar for Wed- Thu. Surprise: never came, never replied to my messages. I called at their office and the lady who answered was nice, but NOT HELPFUL at all. She had no idea about the time/ date/ team. A few hours ago Im getting a message that Brandon had an unexpected problem and I my NEW crew is conducted by Terrence Hawkins. Meanwhile the grass in my yard is 15 inch long and its the most messy yard in the neighborhood. Do yourself a service and get a reliable company.

Used this company and their hired “professionals” broken my screen door, lied about about, and then when they found out I had surveillance retraced their steps. Still not a resolution. Don’t use this app!UPDATE* JUST SO WE ARE CRYSTAL CLEAR, YES THE LAWN COMPANY DENIED ANY DAMAGE UNTIL THEY FOUND OUT I HAD PROOF. LAWNSTARTER IS OFFERING REIMBURSEMENT BUT I KNOW THAT WOULD NOT HAVE HAPPENED IF THE COMPANY WASNT CAUGHT IN A LIE. SEEK A LOCAL, HONEST COMPANY FOR YOUR LAWN SERVICES!Front lawn is covered in glass after they cleaned it up.... beware.

After searching online for reputable lawn care providers, I noticed LawnStarter as a top result and clicked the link. The website was very modern, clear and direct, and the company offered to provide an immediate quote.The “See Your Price” process was quick and easy. Once I entered my address, name and phone number, my price was displayed. I didn’t have to deal with any long, drawn out processes like I’ve sadly become accustomed to. Immediately after I placed the order, LawnStarter contacted me to go over details and discuss my experience.On top of everything, the people at LawnStarter really make the company stand out. They are always very friendly, professional and reliable which is a tough combination to come by. Everyone I’ve interacted with at the company has exceeded my highest expectations - they’re a quality crew.With such an easy booking process, best-in-class service and great people, I can’t see why anyone would go anywhere else. Keep up the good work guys!

After graduation, I moved to the Washington D.C. area for a full time job. In addition, I balance a vibrant social life with several yoga and cooking classes per week, so Im too busy to take care of my lawn! My co-worker Rachael recommended this new company, LawnStarter. I went to their website and got a quote, and it seemed decently priced, so I took a chance and contracted lawn care through them for that week.They called me to set up an appointment, which we set up for two days out. The service that week was awesome, and I liked how the representatives walked me through the process. It was a lot more effortless than other local providers.Another big benefit of LawnStarter compared to other options is the lack of effort I need to put in. I really dont need to do anything, which is great, because I want to focus on my work and my yoga, not my lawn. Its easy to change up the service through their software too.Overall, I have no complaints. Great work!

The crew does a great job every time and are very professional. They really pay attention to detail and dont skimp out on the edging. But what really sets LawnStarter apart is the open line of communication. Someone is always available to take my call and scheduling is like clock work.The online portal makes managing their service easier than any other company. Whether I want to switch mowing dates or get a quote for mulching or leaf removal, all you do is log on to your account and click a few buttons. Any time it rains they always send an email with confirmation of when the make up cut will be. In the past with other companies, dealing with weather delays was a big problem. LawnStarter solved that and other headaches by adding some modern technology to their system.With all that said, the most important part is still that they do quality work and Ive been more than satisfied.

I have had nothing but a great experience with Lawn Starter services. They have been very professional and continue to do great work at every visit. I feel very confident that when an appointment is set that they will do their best to be there. Of course mother nature is mother nature and things can change, but I have had them directly contact me to let me know that they have rescheduled due to the weather. They have informed me to changes and never leave me in the dark. I appreciate their work and services and will continue to use them.

Comparable price to quotes from competitors. And very easy to manage / great customer support. Have always spoken with responsive people, and it is clear they really make an effort to get it right. Definitely recommend.

LawnStarter was a non-starter. I was leaving for a business trip and wanted to get the lawn mowed before I left. I made my first appt with them and they promised to send a crew to my house to get it done by the time I was to leave. Without telling me, they cancelled my appt and rescheduled for the following week when I would be gone. I had to call them to find this out. Not only that, I would have to pay a lot more for the mow because the grass would have grown beyond 6 inches. This is my first experience with LawnStarter and they have proved to be unreliable. They wasted my time.Update: Now, finally, after 11 months they respond. Seriously?

David and his crew have served us for several years. They do a terrific job! Their mowing and edging are masterfully done. Plus, they are extremely reliable. I couldnt recommend them more highly!!Mike BrunnerArlington, Virginia

Lawn starter put me in contact with a local lawn professional company, Green Sun. They have been very easy to work with and flexible with my schedule. Communication with James the owner has been very prompt through the Lawnstarter app. James even arrived during the second mowing to ensure I was happy with the service and asked if I had any other questions or concerns.

Lawnstarter is one of the better Arlington lawn care companies Ive worked with. They are very professional and do a good job on the lawn! Aside from 1 or 2 communication errors, I dont have any complaints. Pricing is better than other lawn services too.

I recently started using lawnstarter, and at first i had no complaints until they switched my lawn mowing company. The new company came out and blew some debri and cracked my window. I completed the property damage report by the app but it has been over a week and no one has gotten intouch with me about replacement or reimbursement of my window. Im truly displeased with the service i have received thus far from them.

I’ve been using their lawn care service for this whole year and they’ve been awesome! I rarely leave reviews, so the fact I am doing this should tell you how good of an experience i’ve had.I originally bought an Amazon local deal from them to use while I was on vacation. I wasn’t really expecting much considering how cheap the promotion was ($59 for a month of mowing) but they didn’t skimp at all! I wasn’t planning on continuing after the deal but they did such a great job I figured I would continue. Now they come on a biweekly basis and my lawn looks better each time. I finally gave away my lawn mower and I would like to thank LawnStarter for giving me hours of my life back now that I don’t have to worry about my lawn care.

Arlington LawnStarters service was excellent. They provided us a beautiful job of mowing, precisely as we asked. They have scheduled additional services in the next few weeks and we anticipate that they will be more than satisfactory, as well.

Ive never ordered lawn care service until now. Ive been in college the last couple of years, but since moving to D.C. for law school, I wanted to start doing responsible things, i.e. acting like an adult.However, Im lazy (meaning Im too busy for any extra work). I certainly dont want to mow my lawn (I dont think I would know how to mow my lawn). So I wanted to hire somebody to do it. I didnt want somebody sketchy, though. LawnStarter had good reviews, so I thought Id check them out.I got on the phone and they swiftly scheduled my first lawn care service for like 2 days out. Not the cheapest out there, but not a bad price, and Id rather have better service so I dont have to worry about it down the line. The first job they did was perfect, and I didnt have to coordinate anything!Its easy to change up your account to, which is awesome with D.C.s bipolar weather. If it rains a bunch, I can schedule extra service, and I can delay service if I want too.For my first time scheduling my own lawn care services, I feel like I lucked out. Its super easy, which, for a busy law school student, is all I ask. 5 stars.

Orlando always shows up when he says. Its nice to come home to fresh cut grass. Orlando never leaves a mess. I can only tell he has been to my house because of my beautiful yard.

I made the huge mistake of trusting the reviews of LawnStarter and giving them a chance. The crew that came to my house was supposed to remove a bush from the backyard. Despite my careful instructions they got rid of the wrong bush (in fact, they removed a small tree instead) and then refused to take responsibility. As if that werent enough they charged me for services they didnt even perform and Im currently trying to dispute those charges through my credit card company. This is insane! Ive never encountered worse customer service.

I just moved to the DC area and was in search for a lawn mowing service. I found LawnStarter via word of mouth and went through their online estimation process.After I checked out they called (took them like 5 minutes) to schedule the appointment. I must say that I didnt know what to expect since i had not ever gotten lawn care service before, but they were certainly polite and were able to service my lawn that week.They have done a great job every time they come, and I definitely like not having to deal with it. Also they accept credit cards which is super nice, considering my other home service providers will only accept cash. Recently they started sending emails when lawn service is rescheduled, which is nice that I am actually kept in the loop.When it comes down to it, the quality of work and the convenience of not having to deal with yard work makes ordering service through them 100% worth it. Thanks guys!

The service was great, and they did a nice job on my lawn, but unfortunately, it is simply too expensive.

Very professional work! Noe and his crew are the best! 👍

ZERO customer service. I have tried unsuccessfully to reach someone to speak to on the phone or through the app. Impossible. The phone calls just go nowhere. Don’t call these people.

Sam has done a great job for me every time.

Punctual, affordable, great customer services, and convenient.

Excellent service

Excellent.

Excellent