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Al Clark - State Farm Insurance Agent
2452 Interstate 20 W, Arlington, TX 76017, United States
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Jo
Review №1

I’ve been with these folks forever. They do a great job!Give Irma a raise!

My
Review №2

I wanted to recognize Garrett R. at State Farm. He was so helpful from the get go! I needed to get car insurance and I appreciated that he didnt assume I knew or understood the car insurance language. He was very helpful, patient, knowledgeable, and what I loved the most was his examples of situations so I could better understand the policy. Its sad to say that excellent customer service isnt shown or seen that often, but Garrett really did show this and I have to recognize him and the company. My sister referred me and said, State Farm is the best! So far, shes right! I would recommend State Farm, and if you happen to talk to Garrett, youll definitely be taken care of!

Fr
Review №3

Thank you Irma Alanis and all the Al Clark team for all your help. Never failed since 1987 and that is a long time and still going. Email or calling me and I dont have to sit and wait. Keep up all that 5 star work.

Fe
Review №4

I have been with State Farm for almost 7 years now. This group has been nothing but outstanding. I seem to always have changes to cars, home owners and miscellaneous items. They are ALWAYS courteous, prompt, professional and knowledgeable in every aspect of insurance. They have a customer for life.

Ri
Review №5

In the 8yrs I’ve been with State Farm with my business vehicles, business equipment, personal vehicles, and rental property, I have never received such unprofessionalism from two individuals employed at this office. I called regarding my billing and spoke to Irma first, who was so defensive with the worst customer service attitude. Was very short answered, did not know how to explain my account, and would not listen. Then I asked her to speak to someone who could be of better assistance and she transferred me to Dilcia. She was also very rude and basically stated she did not care if I take my business elsewhere.

Ru
Review №6

Cindy has been a great help. Thanks

Da
Review №7

I have been a customer of the Al Clark Agency for a year now. Tawayanna has been Awesome! She is very professional and always responds to my questions in a timely manner. She is very knowledgeable and is always willing to help. I just love her smile too! Thank you so much for all that you do.

Je
Review №8

Jaime is so helpful and pleasant to work with!

Za
Review №9

My family has been insured through Mr. Clark and his staff for many years. They are very helpful with starting new policies for different things and also when filing a claim. They are great!

Al
Review №10

I have been working with Tawanna Hemphill for about 2 years now. She has been super helpful and professional. I always receive great service and speedy responses. I would definitely recommend anyone to work with her. Thanks so much Tawanna!

Fr
Review №11

I have been with State Farm Insurance ever since I bought my first sports car as a teen. It is where I found the best prices out there. Always helpful with whatever questions I may have when I call. Quick and easy solutions and no need to wait long minutes on the phone. Thanks again Paula for your professionalism.

Re
Review №12

My agent because of his professional team and level of service be it a claim or additional protection -- my needs are their focus. Special recognition for Linda Graham; certainly the most approachable and talented service representative Ive dealt with over the years. Happy to say they have satisfied not only myself but also my kids, neighbors Ive referred and even in-laws !!

Sa
Review №13

Rosa is my account manager at State Farm and she is just amazing in every way. I am a first car buyer and she helped me through absolutely everything, and the best deal for car insurance. Very very pleased with this company and especially with Rosa! Wouldn’t be where I am now without her and the wonderful services ❤️

Fa
Review №14

My husband and I created a life insurance policy this past year while I was pregnant. An account manager brought me the paperwork to my house since I couldn’t make it into the office. Everyone has been so helpful. We recently needed to make a change in the policy and Irma Alanis was so attentive and quick to respond to our needs. She’s great! Thanks so much for all your help!

Es
Review №15

Rarely leave reviews, but I felt the need to after being helped by Irma! After moving to a new apartment, I was on the search for an affordable renters insurance. Irma was very professional and made the process for me super easy! I will definitely recommend.

Sh
Review №16

We have been clients of Al Clark - State Farm for many years. They have excellent customer service! Linda Graham is our licensed insurance representative and she always responds promptly to our requests. It is definitely peace of mind knowing we have State Farm and Al Clarks office, if we should need them.

Ch
Review №17

I have used Al Clarks office for 20+years and have had several amazing people handle my accounts BUT I have Cindy now and she is so DETAILED orientated and as someone who is not home but 14 days every 2 months its such a pleasure to have her keep track of any changes i might need THANK YOU CINDY..and Al Clark wow a car drove through my house in 2007 and it was a weekend and a birthday party for his child he still personally showed up to help ... I will never change offices if I do not have too.. They Care about the Client

Ar
Review №18

This State Farm has been the most helpful with insuring me to the best possible quote. I personallywant to thank April for helping me and being very respectful. I highly recommend this State Farm and speaking with April, she will do whatever she can to fit your needs. Thanks again.

Da
Review №19

Mrs. Hemphill is the BEST agent I have ever worked with. She is very kind and very patient with all my questions regarding my policy’s their with State Farm. Mrs. Hemphill is extremely fast and very efficient in her work. I’ve recommended family members to do business with State Farm all because Mrs. Hemphill is WONDERFUL!

da
Review №20

Greeted with a smile & how may we help you.

Vi
Review №21

Every time I call with a question they are very helpful and don’t show signs of frustration. Specially agent Irma Alanis. Very helpful and always patient with my concerns and my necessities. Feels good that they care for me and my family, specially now that I have a kid.

My
Review №22

Love my insurance man. Been with Al Clark 20 years. Always get good service. If you have to make a claim they handle everything, best customer service ever. Wouldnt go anywhere else

Da
Review №23

I called to have some information verified and updated. Irma took my call and made sure all was in order, even contacting the requesting party to satisfy the request. Sure appreciate the kind service and timely reply. She is certainly an asset to the agency.

Ra
Review №24

Ive been a customer for many years and Jamie has always been helpful and quick to respond! She always takes the time to answer my questions and explain anything relating to my account. She goes above and beyond and is my favorite go-to agent at State Farm!

Br
Review №25

A transition over to State Farm was amazing and very helpfully not only is this agent close to be buy also is less of a payment with more coverage! Overall a great experience with the help of Irma! She helped greatly thanks AGAIN IRMA.

De
Review №26

Agents office is always very kind. Danielle is the first one to answer calls and is ready to get you to someone that can help or help me take care of my payments. Shes always sweet and attentive!

Li
Review №27

This agency has been nothing but exceptional!I have refinanced two vehicles with State Farm and Rosa has helped throughout the whole process. She makes the process simple, easy, and goes over the contract to make sure I’m getting the most savings! If anyone ever needs great customer service ask for Rosa!

Do
Review №28

When I graduated from college my parents gifted me with a car and sent me to Laurie at Al Clark for insurance. They were also customers. I’ve been with them for over 20 years now through all the major changes and events in my life (Building a family, new home, fender benders, severe weather, new cars, etc.). They have handled all of our insurance needs and kinda feel like family!

As
Review №29

I have been with State Farm for many years now. Dilcia has always been there when I needed her. She was able to help me find an affordable health insurance for my mom several years ago and answered all my questions.

Mi
Review №30

Jamie Corwin is the BEST! Both she & Linda Graham are so knowledgeable. I would follow them wherever they went... but I’m even happier it’s State Farm.

An
Review №31

Highly recommend this place. Once again I called because I got a new vehicle and I need to transferred my insurance for this new vehicle, so the agent Irma Alanis was really friendly to help me just like any other time I call for whatever reason they always take the time to help me out and I their attitude professionally is what I like the most.

St
Review №32

We have been with state farm since I could drive. Cindy Choe is our agent and she is amazing. Takes the time for all my needs and questions. She goes out of her way to make sure we have everything we need.

St
Review №33

It was nice not having to call the main office. I was able to get all the help I needed from Irma. She was responded to my email quickly and gave me the information I needed.

Ka
Review №34

Dilcia is the BEST agent. She is knowledgeable, professional and makes sure we have the protection our family needs. Thank you for all you do.

Po
Review №35

I’ve had a great experience with this company. Agent Tawayanna Hemphill was very knowledgeable and swift to answer all of my questions. Thankful for the connection in a new city and state.

ra
Review №36

Great customer service by this office! Rosa went above and beyond to assist me when I had two claims on my vehicle. She could of just transferred me to claims but she explained everything very well and went out of her way to make sure I was taken care of. I recommend Al clark state farm to my friends because of how good she was at following up with me.

va
Review №37

I had a great experience with Tawayanna Hemphill for getting me great coverage on both my vehicles and renters insurance. She had great customer service very pleasant and had the best patience with my many questions. Thank you again Ms Tawayanna!!!

Ta
Review №38

Since having State Farm Insurance, your agent Tawayanna Hemphill has been excellent in handling all of my needs and concerns.

Na
Review №39

Jamie has always been very detail oriented, very quick respond and taking care of our needs in a very timely manner.

Ro
Review №40

Paula G has been My agent sense 2016 great service best insurance.

Ch
Review №41

I absolutely love my agent Tawayanna Hemphill. Very professional and attentive to my needs.

El
Review №42

I have used Al Clark for a couple of years now and have received great customer service from them. Rosa has been very helpful in giving me the right insurance policies for my needs. I rate them 5 stars!

Mi
Review №43

Awesome place, I have been a customer for over 15 years now. I originally started on my mothers plan when I was 18, then when I hit 25, took on my own plan. I have had renters, home owners, and auto insurance. They are very friendly, and dealing with them is easy. I have had to deal with 2 accidents, and a homeowners claim and they were on their feet the entire time. Even if you arent in Arlington (I am in Dallas now), you can keep them too.

Le
Review №44

Trina was awesome! Helped me with my life insurance and is now helping with my commercial insurance!

H
Review №45

Have been dealing with Al Clark for years now. The whole team is very professional and very helpful when it comes to insurance. They have answered all my insurance questions.

Fa
Review №46

I like going into the office and meeting with my agent in person. Any changes I make or things I need explained from my bill Rosa is good and helps me. They are there when I need them. Very good

Mc
Review №47

Trina was super quick & efficient quoting a life and renters policy for me

Da
Review №48

So happy I switched to State Farm! Irene is so helpful and answers all my questions even when I ask what feels like too many! Love this office!!

Ti
Review №49

By far the best insurance company I have been with so far. Affordable rates -I have bundled auto and renters insurance. Tyler has excellent customer service. They respond to your needs in a very timely manner.

ma
Review №50

I have used this State Farm office on services for 4 of our vehicles and have been very impressed by the high level of customer service that Rosa provides every time. Having someone readily available to help answer questions is so convenient.

De
Review №51

After being a customer with Al Clark for over 20 years I feel I was treated very poorly. Cancelled with them and did not receive me appropriate refund and there quote was $40 higher on a newer car quote than other insurance.👎

Ti
Review №52

Tyler was awesome! He is very knowledgeable and assisted me greatly with vehicle insurance. I highly recommend him to my friends and family. Give him a call. He will go the extra mile for you!

Mi
Review №53

Been with State Farm and Al Clark for over 35 years. Always great service from Dilcia.

Mi
Review №54

Theyre always helpful every time I call in.

Ke
Review №55

My husband and I just moved to Texas last year and bought our first home this year. We have home owners and auto policies with Al Clark and are very satisfied with both. Home buying is a stressful process but they made the insurance portion easy. Outstanding attitudes and customer service!

Ce
Review №56

I recommend this agent. The lady that helped us Ms. Rosa Perez was very helpful and explained in detail. Weve been happy customers.

Sc
Review №57

I received good service from Als team and never had any issues with timely answers to my questions. I never filed a claim so I cant speak to their claim service. I left State Farm in November due to the recent price increase and new premium is 28% lower with same coverage and lower deductibles.I would still be with Mr. Clark if not for the cost.

so
Review №58

I just love this office, my agent Irene is amazing she always goes the extra mile and she always answers all my questions !!!

El
Review №59

I dont know whats going on with this office?.. I have been with state farm for a few years, always great service. However, the past few months have been very stressful. Sending me emails and letters that I need to sign, which I have many times but they can never find them. Also, been trying to get a hold of my agent for over a week and a half, even waited on the phone for over 10 minutes and no one got back to me. Thinking about changing Insurance!

An
Review №60

The staff here is really professional and very nice and answered all of my questions, Rosa helped me with the information I needed to get my car repaired. Awesome!

Ti
Review №61

After almost 40 years of loyalty, my family is being dropped because of one claim too many. It would be one thing if that was the only problem, but this firm has been doing everything it can to cheat us out of money for the past few months. They have been double charging both my family and my brother in law for his coverage. They also charged us for the month of April, even though they planned to drop us on April 1st, and we cancelled on March 12th. We have called multiple times and still have not received a full refund. At one point we got a check in the mail for $1.79 from them, with no description of what it was for. The number of challenges we have faced in trying to sort this out are too ridiculous to be simple mistakes. You cannot trust this firm or this company.

Ab
Review №62

It was awesome and professional customer care, I really love it and feel nice when I meet this agency. Agent Luma Al Asadi is professional and very helpful. you can find the accurate answer for all your questions and needs.I like State Farm - Al Clark and I highly recommend it for anyone who want a convenient and affordable price plus professional services

Ra
Review №63

I had a policy at Al Clarks office for 17 years but when my husband and I bought a new home it was a disaster. Multiple phone calls got me no where. Al Clarks customer service was non-existent and I had to call the national office to fix the problems his office caused me.

Ja
Review №64

I have had insurance with them for about a year and I have had great rates. Rosa Vasquez has been extremely helpful every time.

Al
Review №65

I needed to refinance my vehicle and Rosa Vasquez was quick and helpful on getting me a good quote and advised me on the best options. Im glad and relieved that I switched over to State Farm.

Te
Review №66

I have always had excellent service with Rosa Vasquez. She knows her stuff and is always available! She has made the auto insurance process painless and can explain anything Im confused about. Rosa is my State Farm homie fo life!

Ma
Review №67

Tyler from State Farm has really been the total package! Recently me and my fiance went into a dealership and purchased not ONE but TWO new vehicles & we were definitely feeling the buyers remorse when we started shopping around for car insurance and realized that it was going to run us almost more then our car notes to insure these new vehicles!! Tyler not only helped us with insurance on both vehicles (managing to get it within our budget), but helped us with home owners insurance, and with 2 refinances as well. He was prompt to call me with any issues that arose, with new information, and even simple things such as statuses of applications, he offered to come meet us if we couldnt make it to him, and much much more. I feel like we are in good hands with State Farm and I definitely will recommend him and this compay whenever I get the opportunity. It is a pleasure working with people who are genuine and sincere and knowledgeable & Tyler manages to show you these qualities with every interaction.

om
Review №68

We had a very pleasant experience in this office , we purchased our car insurance policy from Ms. Luma Al Saadi... she was very professional with nice attitude and personality . Very competitive rates with great coverage . We will definitely come back for additional car. Highly recommended !!!

za
Review №69

State Farm is wonderful. My agent is Al Clark and his wonderful staff Luma Al-Asadi works with me to meet my needs anytime I have requested changes to my account. They allow me to communicate via email which is very convenient. I have also never had an issue with any claim I have filed.

Ra
Review №70

I am very happy and highly recommend Al Clark Insurance Agency. My agent Luma Alasadi is very professional and dedicated person. She is there whenever I need help or clarification. Thanks to her I have a life insurance. I switched to Al Clark agency because they are the best in customer service and proficiency in Arlington, TX.

Sa
Review №71

I have recently suffered account fraud on my checking account and Tyler with State Farm was wonderful. He helped me postpone my payment until my funds have been replaced and in the process got me renters insurance with a wonderful rate. Thank you Tyler.Sandra D

Re
Review №72

Would definitely recommend nobody purchase insurance through this branch. They Dont care about the customers. Seems to be just about money. There are some rude agents, the one with blonde hair seems to be on something maybe meds. That’s not a good look for company.

Ka
Review №73

Got both auto & renters insurance together at affordable rates. Very convenient, quick & thorough. Tyler is one of the best with State Farm.

DA
Review №74

Al Clark State Farm is a great place to get your insurance needs taken care of!!!!!They are fair, straight forward, and honest.If youre not getting your insurance from them, you are not at the right place.

Ja
Review №75

Ive been with Mr. Clarke for years and is now being forced to find another company due to Mr. Clarkes agents having a lack of customer service . We begin noticing issues back in 2011 when the really bad tornado hit our neighborhood and caused a lot of damage and we noticed almost every insurance company in my neighborhood except State Farm. We did not hear from them until 3 or 4 days later. Mr. Clarke needs to have a come to Jesus meeting with his staff. I hate change but maybe its for the best.

jo
Review №76

First class customer service, and always getting fast results from Rosa. Highly recommended to others for best pricing with insurance as well as renters insurance.

Is
Review №77

Have had insurance with them for more than two years now.Thanks to Rosa for always helping me out with what I have questions about.

Ti
Review №78

Would definitely recommend nobody purchase insurance through this branch. Dont care about the customers. Just the money.

Al
Review №79

Irma is a sweetheart, works very hard to keep everything in order.

Ed
Review №80

Absolutely love Cindy Choe. Ive talked to many of the representatives but she is by far the best! It does however bother me that my insurance keeps on going up even though i have a clean record.

Ha
Review №81

I love them, they are so hospitality and nice receiving people at them office.My agent Luma is awsome agent that I met before , she is very generous and honest and explain every thing when you ask, keep going forward Luma and God bless.

Ly
Review №82

I have been very satisfied with my Agents services for my family and I. We were referred by his representative Rosa Vasquez and she was able to fully explain the benefits and plans that were best for us. Thanks!

SI
Review №83

Best insurance office, and Luma AL Asadi is the best agent. She provided me the service i wanted. Thank you Statefarm

Re
Review №84

I am pleased to know that even in your time of need they are there for you. My husbands grandfather recently passed away and we were glad to receive a sympathy card from them because it let us know that they care about us as their customers.

Ma
Review №85

AL clark office is the best office when it comes to car and life insurance. Agent Luma Al Asadi is professional and very helpful. she knows her job and helped me with my policy and saved me a lot of money. If you want to save money and get the best and truly customer service, ask for Luma Al Asadi.

Mo
Review №86

Good Insurance company, I just moved my car insurance with them, all clerk was very helpful especially my agent Luma Alasadi, she explain their services and help me to find what I need with good prices

Ch
Review №87

Awesome! I just totally love this place! They always do right by me!

Ka
Review №88

Been with them since 1989! Never had any issue they didnt take care of to my satisfaction!

Vu
Review №89

Bad customer service. Cheating!

St
Review №90

One of the best Insurance Agencies on the planet!

Ma
Review №91

Horrible service...tried to transfer my policy from San Antonio SF Agent who retired...whole office seems like they could care less about customers...Working with Irene for 3 weeks to get my policy moved and still wasnt done...another agent had it done in 3 days...I think they have been around so long they have plenty of money and dont care about new clients

do
Review №92

Thnks to them I have saved over 180 month that just with auto my last ins co wouldnt even give me renters insurance . Now with state farm I got renters ins and auto for less than what I paid for one car insurance on my last company. Saved us loads money plus extras that dont cost us anymore on insurance. I dont think I ever will change companies again. :)

gr
Review №93

Excellent service

Bi
Review №94

Made me smile

Ca
Review №95

I am very happy with the service that my agent Rosa Vasquez gives us. He is very friendly and always there to help. He speaks Spanish and any question explains me well, with patience and good will. I recommend it to all my family and friends!

Information
5 Photos
95 Comments
4.5 Rating
  • Address:2452 Interstate 20 W, Arlington, TX 76017, United States
  • Site:https://www.alclark.net/
  • Phone:+1 817-468-3033
Categories
  • Auto insurance agency
  • Commercial agent
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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