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Eric Esch - State Farm Insurance Agent
1022 W Rand Rd, Arlington Heights, IL 60004, United States
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Ka
Review №1

I had the pleasure of working with Jose Serrato, today. I was in need of car insurance. He was very polite, professional, very knowledgeable and made sure I understood everything. He told me what was the State Farm difference that made State Farm #1, and I signed up for a new policy same day. Now were talking life insurance! If you need someone who knows their stuff and makes you feel they actual care about the people they work with....definitely speak with Jose. Thanks again.

Ro
Review №2

Very helpful and prompt they help me out with the whole process of getting homeowners insurance auto insurance in bundle and everything together I highly recommend them and I want to give a big shout out to Monica thank you.

An
Review №3

Jose Serrato helped me lower my car payment by a third of the price for more than double of what I was getting at a not so great company. It was very easy and quick.Thank you so much!

Ta
Review №4

Loved working with Monica from Erics office. She was so personable, professional and helped me switch over for coverage on my new car so quickly. This was even when I called her two minutes before they were closing for the day! This office is the best experience with State Farm that you can ask for. Thanks for all of your help, Monica!! :)

Ni
Review №5

Jose Serrato is the man. Went from having a old insurance that would give me a start up fee, and a ending fee with my policy. Ended up being an additional $500 that was very unjust. With Jose, there are no hidden fees that will sneak up on you. Not only did he give me a good price on my new insurance, he also gave me reassurance that nothing will change at the beginning, nor the end of my policy. Extremely helpful and I recommend anyone give him a call! No importa tu raza mis amigos y amigas. Jose te puede ayudar! Thanks again!

To
Review №6

Always excellent service and extremely helpful with any questions and/or concerns that I may have. Happy client! Home and 3 vehicles insured with State Farm.

We
Review №7

Jose made the transition very smooth for me and he saved me a lot of money. Step by step I was directed on the policies and how everything would work. I highly recommend calling Jose if youre looking for a great deal with no hassle. Thank you Jose!

Ve
Review №8

Toni and Veronica are great help and are always helping me and family members with our car insurance and life insurance, We thank you so much for always being here and always making transactions easy and simple to process. State Farm we thank you for the good rates.

Kr
Review №9

Eric, Monica and and the State Farm team are always very responsive and helpful. We have been with this State Farm team for over 20+ years Whenever we call in for help Monica and the team get back to us right away and an answer any questions we have.Monica is always very diligent, caring, and helpful. The team is always resourceful when trying to find us the best deals for our policies and rates. I would recommend this State Farm team to anyone!

Sa
Review №10

Tony was amazing over the phone and helped me out with a lot! Definitely made the switch from insurances easy and educated me in a lot of things that I didn’t know! I will definitely be referring people over to him in the future!

ma
Review №11

Jose Serrato was very informative! He explained everything in detail, very professional, punctual, and attentive to what type of policy the client is looking for. I truly recommend his services!

im
Review №12

Where do I even begin with Tony!!! So incredibly helpful and very informative!! I could tell he genuinely cared and that right there, Was what made me LOVE Tony!! He took care of me and honestly I have never been more satisfied in my life. The man really looked out for me and gave me the best possible deal I could get. Shout out Tony!!!!

Zi
Review №13

Monica is a great help and makes everything happen really fast. Great experience.

Di
Review №14

I started working with Regan Cossey in December. He was and stillis knowledgable about insurance. He is a patient man, I am pleased that he reached out today, as for the past week I wanted to give him a call, and today it happen he called me. He is pleasant to work with I will be recommending other family and friends. Thanks Regan

Da
Review №15

Tony did a really good job of helping set up my account. He was polite and knowledgeable of the policy he provided.

Mi
Review №16

As a young and unexperienced new driver, you don’t really understand insurance. It’s all a bunch of numbers, but you need it to be able to drive, so what do we do? Because it is all the same to us, we just go for the cheapest option.I never really stopped to wonder what I was getting from my policy and I am beyond grateful for having stumbled upon this amazing group of people.The agent that helped me was Tony Montero. I remember we sat for well over an hour going over my current policy, what I had been paying for, and we made adjustments based on my personal needs.After working with Tony, I went home comfortable, knowing exactly what I was paying for, knowing my entire family was covered to *reasonable* limits, and knowing I could count on my insurance. Tony gave me both a phone number for him and a phone number with a Spanish speaking representative in case my parents had questions or needed assistance and I wasn’t around— you don’t get this kind of care everywhere. Oh, and Tony wasn’t kidding when he said, “reach out whenever you need”. I rented a car last month, on a Sunday afternoon. He was out with his family but took the time to answer my questions, allowing me to leave the car dealership with absolute peace of mind.I don’t think I’ll ever switch back to any other insurance and I really regret not having taken control of my coverage before. I feel confident and empowered and if this review doesn’t convince you to go check them out, at least do me a favor and review your current policy. If it turns out to be exactly what you need, at least you’ll have that peace of mind, if it turns out your policy doesn’t fit your needs, fix it asap because is better to have it and not need it than to need it and BOOM— you lose everything.Lastly, I feel the pricing is very reasonable— I’ve heard the good old “with all the money you throw into insurance, you could buy yourself a new car if you total this one”. Yes, maybe. But unless you’re putting all that “money you’re saving with cheaper insurance” away for a rainy day, you’ll end up with a totaled car and no back up plan. So please do yourself a favor and educate yourself on what’s protecting you and your family.

Li
Review №17

Very good and professional, great experience. Jose was great answering all of our questions. Recommend 100% Thank you Jose Serrato for the help.

Mi
Review №18

We are very busy people, hardly have time to spend talking on the phone. Eric and his team have been very attentive and professional to guide us on what is best for us and our business. Tony has been helping us through phone calls, text and email. Explaining our options clearly, not pushing us to make a decision, and very professional. Even in small details we have seen a positive change from our previous agent. Thank you Eric, Tony and team for looking out for us!!!

CO
Review №19

Worked with Tony Montero on setting up State Farm services. Tony was so professional and patient and Took his time as if I was part of his family made me feel very welcomed so I was so happy to do business with Tony and state farm thanks Tony

Ra
Review №20

Had a great experience switching over with my wife to State Farm with Jose. Took the time to understand exactly what worked best for me and provided an amazing rate for home AND auto!

Ce
Review №21

Jose Thank you for everything I appreciate it thank you for give me good prices

P
Review №22

Monica is excellent. She was very pleasant and helpful. I appreciate all of her service acumen. I enjoyed speaking with her.

Ro
Review №23

Great office with great workers. 10/10 would recommend

It
Review №24

Great customer service, by far best price for my auto insurance!

Jo
Review №25

I enjoyed that they took their time and explained everything in good detail and there was no pressure to accept or sign anything. They presented the option and let me choose what was best for me.

to
Review №26

Monica is the best I recently got quotes with other insurance companies that were lower rates but Monica is the reason I will stay with State Farm . Thanks for your help Monica

Ch
Review №27

Thank you for you great service and professionalism. Agents at this location are very good at their job and very polite. Thanks again for the fast and prompt help through difficult situations.

Ro
Review №28

Monica and the people at State Farm are very professional and helpful. Everyone is quick to respond and follow through...Thanks.

An
Review №29

Had State Farm since I first started driving 10 years ago. Theyve always had great rates and are super professional. Monica out of Eric Eschs office is the best! She helped me get my refund check back after we realized we overpayed for homeowners insurance since we sold the house.

Gr
Review №30

Tony took the time to go over the insurance policy, coverage and pricing which made the decision to switch to All State the clear choice for our family.

ru
Review №31

Tony is very helpfull all my question were answered...

Ra
Review №32

I was price quoting car insurance, Jose called me and put in my information and saved me money from my current insurance, also got renters insurance added and saved more money, very professional on the phone, conversation was easy going and he explained everything in detail, I highly recommend checking out this office for your insurance needs, 5 🌟

cl
Review №33

Save me some money and time for looking for another insurance carrier too. The agent that I talk to was very helpful and patient with me.

Al
Review №34

I would definitely recommend agent José Serrato. He was very professional and helpful. He went above and beyond my expectations. Jose helped me find the appropriate life insurance for my needs and a renter’s insurance. He was very kind and patient when explaining all the paper work and he got it all done within minutes. I am very satisfied with the services, I definitely recommend him to all my friends and family members. Thank you José!

Ma
Review №35

They are great at explaining all the details and making sure they are providing the coverage you need. Not just selling you a policy without making sure it has everything you need.

Cr
Review №36

Tony made the process quick and painless. He took his time explaining exactly what the policy details were. Very happy with the service that was provided to me!

Ja
Review №37

I love everyone here. They are so helpful!

Na
Review №38

Highly recommended. The staff was very knowledgeable and Tony was willing to take the time to review all of my options with me.

Mi
Review №39

Excellent service and extremely informative and knowledgeable.

sy
Review №40

My experience was great they had great customer service very fast responsive good quality information .

Sp
Review №41

Great insurance company, they have a nice and honest staff, especially Monica she is always happy to help you with any of the problems you are having.

Fr
Review №42

Monica is a great agent and has the best attitude! Very satisfied, out of a 10 I give her 15!

Jo
Review №43

To start my agent Monica Lozano is the best agent responsible advisor that I can count tohelp me on everything she can to have my insurance car needs she also is a very kind person and she always there when I have questions to answer me in a professional way!!

Fr
Review №44

Tony M. = curteous, helpful, pleasant - nice job, Tony

Jo
Review №45

Danny at Erics office was the epitome of professional, and very helpful answering our questions.

Ro
Review №46

Helped me with my quote rates savings perfect.

La
Review №47

I came in with a fairly bad driving record in regards to accidents but was still hoping to switch and save some money. Not only were the agents able to save me money but they were also extremely friendly and helpful. Michelle made things easier for me to understand than any other insurance representative I have seen. All the details from those other companies were easy to forget. I couldn’t be more appreciative towards this State Farm.

Er
Review №48

This State Farm is the best of them all! The entire staff is very helpful and professional. Everyone was dressed the part and I’ve never felt so welcome when pursuing a new insurance carrier. Eric, the agent, was amazing and this other super cute girl (I think her name was Michelle?) saved me tons on my auto and my home! I couldn’t speak enough good things about this location!! Tell your family and friends because this is the best place in the area! They even had candy for my kids when they came with me... I mean, come on. Can’t beat it.

Ji
Review №49

Eric and his staff are great to work with! Everyone is so friendly, knowledgeable, and quick to answer any inquires I have regarding my policies.

Uz
Review №50

Michelle Najam was a great help! Great customer service and helped me save tons of money! **Highly Recommend**

Ba
Review №51

Monica is very nice and helpful.

do
Review №52

My auto and home insurers. They give great advice over the phone and at their offices

Jo
Review №53

Very professional, I definitely recommend them!!

Je
Review №54

Nice and friendly! Very helpful, great people to get insurance from

Ad
Review №55

Great Staff, highly recommend to work with!!!

Ji
Review №56

15? C’mon!!! I saved $150 a month by switching to State Farm! Thanks!!

Information
16 Photos
56 Comments
4.9 Rating
  • Address:1022 W Rand Rd, Arlington Heights, IL 60004, United States
  • Site:http://www.insurechitown.com/?cmpid=w36z_blm_0001
  • Phone:+1 847-228-6620
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–3pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:9am–7pm
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