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Southwest Chrysler Dodge Jeep Ram
1451 N 10th St, Arkadelphia, AR 71923, United States
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Ju
Review №1

Man these guys are awesome at selling cars and servicing their customers. Jacob, Ben and Brock were great to work with. Also the sales manager and finance manager were awesome. If you want better value for your trade and a awesome buying experience go here! Loving my gladiator!

Pa
Review №2

I just had the best experience ever buying my first brand new car from Brady Snellings at Southwest Chevrolet in Arkadelphia Ar. He was very helpful answered all my questions and had everything ready for me so I didnt have to spend all day at the dealership. I could not be happier with everything I love my new SUV thank you so very much Brady the financial guy went over everything and explained each detail he was awesome sorry I forgot his name he has dark hair and a beautiful smile thank you guys I am so glad I bought from you. I highly recommend everyone to check out your lot before they make their final decision on their next car or truck.Pam Parker 7/21/2021

Bi
Review №3

Brock and Ben were absolutely great. I drove from Texas to get my Jeep and they made everything quick and easy or me!! I would definitely make the drive again for this dealership.

Ma
Review №4

Our experience was great. We had been looking for a vehicle for a while and we were fed up. We called Ron and told him we were coming and we wanted to get in to something that day. In no time Ron had us a vehicle within our price range with most of the features we wanted. Best car buying experience Ive had. Thank you!

Mi
Review №5

Usually I wouldn’t take the time to leave a comment, but Brock went above and beyond to help me purchase a vehicle.He made the whole process extremely easy, especially since I was doing the deal from another state. He was even able to do a trade in, in addition to delivering the vehicle to Texas.Brock was very knowledgeable, courteous, and helpful with any questions I had & throughout the whole process.

Ni
Review №6

Thank you for making my oil drain plug Uber hard to take off. What you do use a impact gun. Lat time I use you.Visited in November

Xa
Review №7

Joseph Hoffman and Bryan Rutherford are amazing! They were so patient and persistent. My experiences in the past have been terrible and I dreaded another car buying experience but they completely turned my attitude! They were attentive to not only what I wanted, but what I needed and could afford. Definitely the best experience I’ve ever had at a dealership!

Bi
Review №8

These people made buying fun. Good selection of new and used vehicles. We haven’t finished with the agreed upon extras but, I will update as to the final verdict! Check Southwest out if you’re in the market for a vehicle and tell Brock I sent you!

Sk
Review №9

Great team to work with. They are respectful and polite and dont make it feel like they are just trying to get the deal. They made the buying process very easy and smooth. Flo was fantastic at explaining all the paperwork when signing and they even offered me tires for life which I found amazing! I would highly recommend this dealership to anybody looking for a new vehicle and I myself will definitely go back when Im back in the market!

Da
Review №10

I have been very happy with the service I get from Southwest Auto. I’ve bought 3 vehicles from them this past year (new Jeep for the wife, used Frontier for oldest going to college, and used Chrysler for 16 yo daughter). I have them all serviced here & I greatly appreciate their “small business” approach towards service. I feel like a person instead of a head of cattle being processed. Also, they are honest, which isn’t always easy. My daughter’s car had a sensor that went out. They could have said it was no problem, reset the “check engine”, and just moved along. Instead they took the time to explain to me what problems it could lead to & gave me a fair price to fix it.

fi
Review №11

Devon and Hoss were awesome to deal With. When I pulled up, the truck I wanted to look at was sitting up front ready to be overlooked. Also, the dealership had a small town feel and nothing was ever rushed or pushed. They did everything in their power to make the deal go as smooth as possible so I ended up driving away in a awesome new truck! I highly recommend the guys at southwest. Thanks again guys!

Ti
Review №12

We got another Jeep today. What a great group of people! Clay Arnold helped us through the effortless sale, he did such a great job!If you’re looking for a new ride, please check them out. They have a huge inventory, everyone is nice and helpful, their prices are great! I just can’t say enough great things.Thanks so much!

Ti
Review №13

Everyone was very nice. I left pleased with my purchase. During the process If I wasnt very happy with the way things were going, they did everything they could to help me and make me happy. I really appreciate them and would recommend them to my friends and family. I drove from Little Rock and it was worth the trip.

eu
Review №14

We had a great customer experience at Southwest auto on Saturday. The employees were very nice to my family. Clay Arnold worked well with us to get the vehicle we wanted to buy. I would recommend Southwest auto to anyone looking to purchase a vehicle.

Ro
Review №15

Terrific people and company! Clay Arnold is the guy that helped me and he and his team didnt stop until I had the truck I wanted and payment I could afford. Absolutely the best place I have ever bought from! Highly recommend Clay Arnold!

T
Review №16

Business refused to cancel a new car contract the morning after the end of business day sale. The very next morning I called and told them I was not satisfied with the lack of features on the vehicle and wanted something different. The manager, Darren, flat refused. He arrogantly told me he would not take the vehicle back for any reason and the contract was signed and done. I would not recommend this dealership to anyone and i will not purchase another vehicle there.

Ma
Review №17

Ben and Brock were amazing and took care of all our needs. We recommend anyone looking for a car and want great service to go see them. We will be back the next time we are in need of another car!

ra
Review №18

They have many new and used vehicles. Staff was very helpful. Clay was a blessing. They worked with me to get the car I wanted ,without any pressure . Would definitely use them again . Love my new to me vehicle !!!

La
Review №19

The service was excellent. They got me right in and helped with whatever I needed, they even took me across the street to Enterprise. Im back in another dealership again today due to another issue, not sure if it couldve been corrected at the time or not. Would recommend having service done here any time.

Sh
Review №20

Purchased an oil change. Service was fast and efficient took great care of my car. Cheaper than other Dodge dealership I used to use doe service. Thank you!

St
Review №21

Ron Courteaux Best sells man ever! Sold my family like 12 vehicles in 9 years! Does everything possible to get you in a ride.

Ed
Review №22

My car has been at your repair shop for 15 days now and no one has called me to let me know about the process that is going on with my car. I have called and I have been to the repair shop and all they say is ,we will call tomorrow and let you know how it’s going but no one never calls. I bought my car there and I’m sure they made a good profit on it and now that I’m having an issue with it no one seems to care

Da
Review №23

We had an exceptional experience dealing with southwest auto. Our sale rep Brock Davis was very thorough and knew his stuff. He was patient and found us the best deal to meet our needs. I am now the proud owner of our 1st ever brand new 2019 Jeep Cherokee still mind blown it only had 9 miles.on the spedometer. Exceptional quality and experience at Southwest Chrysler Dodge Jeep 💯👌😃

Ma
Review №24

If you are looking for a fair, helpful and experienced place to purchase a vehicle then you need to contact Devon Hahood at Southwest Auto Collection in Arkadelphia, AR! Since we don’t live near there they actually delivered my Jeep to me. The financial manager, Flo, went over all the paperwork thoroughly prior to delivering this vehicle to me! This dealership also gave me tires for life which I thought was completely unbelievable! Thank you for your great service, Southwest!!!

Ma
Review №25

Great experience! Very personable crew and no high pressure to buy. Will definitely buy from them again and send my friends and family there to purchase. Wide variety of vehicles to choose from.

Ji
Review №26

Great Experience with South West Auto Collection.Brock Davis was knowledgeable and extremely helpful ; a pleasure to deal with and a Sales Consultant I would recommend !!Jim PflugradLittle Rock

Ga
Review №27

Everything went well. I was late as I have to drive 2 hours to get there. But, although they told me it may be a minute as they would work me in, it was not. I was in and out of there in no time. I was amazed, & very happy! Thanks to the service Department!

Wi
Review №28

The best group of Sales men I’ve meet. The people were friendly. They were straight to the point. In and out in less than an hour. Great job!!!

Ja
Review №29

Great dealership! Everyone really friendly and easy to work with. Also have an excellent selection of vehicles to choose from.

Br
Review №30

They were all very helpful with buying at car! Very nice group all the way around. Thank you !!

Ja
Review №31

Sales staff was great Melissa did an amazing job through out my buying experience

St
Review №32

I drove 3 hours each way to get a new Pacifica Hybrid at Southwest, and I would do it again. With my last two cars, I wasted so much time sitting down with different dealers where I live to get to a fair price. With Southwest, I paid the price they listed on their site with no hassle. (I did confirm over the phone that I qualified for all incentives.) I got $500 or so less on my trade in than what other dealers had offered, BUT they also charged over $500 less in miscellaneous fees than on my last two cars, so it was a wash. ($129 @ SW vs. $630 and $677 elsewhere.) Staff was knowledgeable and friendly, and closing was quick.

Br
Review №33

Everyone was so nice and helpful. They went above and beyond to help us get a great car for our family.

Ma
Review №34

Brock Davis did a amazing job! He is the best! I will definitely be back in about two years to see him and I will let everybody know how amazing he is and if they looking for a car Brock Davis is the man to see! Thank you!

Be
Review №35

This place is amazing great staff wonderful experience! Got me in a great vehicle with fair pricing and kind service thank everyone at southwest auto for helping my family and I out!

To
Review №36

Southwest CDJR has the greatest team of people working there. I got a new Jeep, and from the first phone call to driving out of the parking lot, they helped me the entire time. I live over an hour away, and when I first called they got right on it trying to find a vehicle for me. I’m more than happy with my decision to buy from them, and when it’s time for another one I will use them!!

To
Review №37

Awesome folks. No haggling, no pressure, and very nice people. If they say they can help you get a vehicle, youre driving off their lot with what you want.

Te
Review №38

Great service! J Gibson is the go to for new car purchase. Great friendly team.

Ma
Review №39

Courteous and friendly staff. They will work with you to try and make a deal you can afford. Awesome selection. Brock Davis is an excellent salesman.

ja
Review №40

This is my second purchase thru these guys they r awesome

Jo
Review №41

Easy to work with, fast, and efficient. Great car buying experience.

Te
Review №42

Great dealership. Very responsive to our needs and wants. Quick and courteous service.

An
Review №43

Our sales man Brock made buying our new car one of the smoothest experiences Ive ever had at a car dealership.

j
Review №44

Great service. No pressure. Very professional. Made the buying process simple.

Ka
Review №45

The original concern was made by my dad over the phone. I was told to come by the shop and to have my key reset. When I got there, the attendant looked bored or that I was troubling him by asking him to do his job. He told me my account didnt exist in the system.Luckily a more helpful person came to assist and remember my dads name and know what I was talking bout. He was about to pull up the account. The less helpful person suddenly remembers my account too.I explain again, that I need a new key for my jeep and to have it programed. Apparently they told my dad he needed to scheduled to have it done, but he never told me this. The unhelpful one then begins to explain to me that when they take me old key and reprogram the new keys for the car, my old keys wont work.... as if.. I wouldnt know this.... Im not sure if its because Im a girl... or because I look young... I asked if we can go ahead and make this schedule and I set it up. On the day of getting the car taken car of, I ask my dad to go in, since they seem to have an issue with me so much last time. He said he has no problem at all when he went in there, so all I can assume it is either my age or gender. I personally would not go back to this location again as they seem to have a problem with me. Ill be taking my vehicle elsewhere as soon as I can.

To
Review №46

Thank you southwest Chrysler and dodge. You guys are awesome. Absolutely the best service you can ask for. Special thanks to Ben. Keep up the great work I look forward to doing more busines with yall and will refer everyone I know to come bye and visit. Ty guys. Todd Ellis

sh
Review №47

Friendly service, great deals. Great place to buy your next vehicle.

El
Review №48

My vehicle had a problem with the ignition needing to be reprogrammed. Service personnel said it was the starter and damaged battery cable. They replaced a starter that was less than 24 hrs old and replaced battery cable. It still takes at least 3 tries to get it to finally turn over. In my opinion the problem is not resolved.

Cy
Review №49

Excellent Service Department! We can always depend on them for good and efficient customer service.

Je
Review №50

They had my airbags installed and fixed really fast I will be using them again soon.

Ly
Review №51

Did a great job and got me in and out in record time. Will use again.

Mo
Review №52

Thank you so much Brock Davis! Your the best! I appreciate it.

Cr
Review №53

Love southwest so easy to work with! Shout out to Brock & Darren for taking care of us!

cr
Review №54

Very friendly, had a no hitch sale, didn’t get lies to which y’all know makes a huge difference

An
Review №55

Great customer service! No pressure. Used cars at reasonable prices.

Jo
Review №56

The initial customer service was great bye phone, although upon arrival different story! The service writer acted as if he had better things to do and did not write down my conserns and as i was trying to explain the issue I was interrupted with ok we will call you. With that being said I was contacted later that day with an update. Upon arriving to pick up vehicle from dealership they couldn’t find my key they had not been notified that I was coming to pick it up and there was no paperwork ready

La
Review №57

Smoothest car purchase Ive ever made. Brock was super helpful and very knowledgeable . Definitely a customer for life

Ta
Review №58

Clay Arnold is the best! Hes a real peoples salesman. Very nice, kind, courteous, and polite. Will be going back as long as this gentleman is in the building!

Da
Review №59

The folks really work hard to get you what you want and also work very hard on your budget love my new ride . Thank you Southwest

Ko
Review №60

Paid 1,000.00 down in September 2018 and in October tags went out. I couldnt get the tags in Texas cause no title which the truck had leans on it that I was unaware of. I have called multiple times and promised a call back and never recieved one. Im upset cause I had to pay November and December payment along with full coverage insurance for both months for a truck I cant get legal. Very frustration news and very dissatisfied with this business.

je
Review №61

The guys in the shop that helped me out is by far the best , would return anytime I am passing through the area and need a damn good mechanic

Am
Review №62

Shane Keeling and the other gentleman at Southwest were very helpful. I would recommend them to anyone looking for a new vehicle.

El
Review №63

Melissa Reader is a FABULOUS salesperson and all the employees there worked great with me. I ❤️ my brand new Jeep Compass!

Jo
Review №64

Thanks for the great help always guys

Ja
Review №65

Came in to just look at some Rams, and left in one! Guys worked pretty hard to get us approved. End price was still pretty high, even after rebates, so not sure we got the absolute best deal, but couldve been worse.Id probably buy from them again!

Cl
Review №66

The sales staff were ignorant about my vehicle, but were very friendly. The vehicle I purchased had low mileage, but had other problems that the dealership didn’t make me aware of and weren’t willing to fix them.

Ed
Review №67

They work very hard to get you into the vehicle that you want and great service afterwards as well

Ve
Review №68

IF You Need a Good Vehichel See Almonzo Hillard Car SalesMan He Will Do You Good Have A Blessed Day.

Be
Review №69

I was treated like royalty and with respect. I would recommend Southwest for your next auto purchase.

An
Review №70

Shane was amazing! Everyone was.

Er
Review №71

Best place in Southwest to buy a car, ask for Brock Davis he is a great guy :)

Ja
Review №72

Great place to make a deal. Awesome customer service!

Gl
Review №73

The salesman was very nice, not pushy. Very curtious.

St
Review №74

Very helpful. Resolved all issues before they became problems.

Pe
Review №75

Southwest helped give us a good deal and were very professional.

ja
Review №76

I received fast and efficient. ServicesI received fast efficient service.

Da
Review №77

Excellent customer service went above and beyond the call of duty.

Re
Review №78

Went over and above to make sure I eaded satisfied

Je
Review №79

Very impressed with their professionalism, attention to details and efficiency.

St
Review №80

The salesmen and the finance manager work hard to get us what we needed and in our budget.

Ja
Review №81

Brock Davis is the best.! Thank you for everything!

Yo
Review №82

They rip people off on prices

Te
Review №83

Just bought a new car from Clay Arnold. Super nice and very helpful.

Ga
Review №84

Most expensive car service I’ve ever had. No one told me the cost upfront and when I asked why it costs $300 to get a key programmed, they laughed and said things are expensive these days

La
Review №85

The manager Darren Wilson is the BEST!!

Lo
Review №86

Very smooth without any problems, a nice experience

Sa
Review №87

Great low prices vehicles

de
Review №88

I told the salesman I would like to pay cash for a car and he only knocked off 335.00 and thought I was just that big a dummy to bad I will go else where

An
Review №89

Wasnt happy with the deal I got!! Not much more to say!!

do
Review №90

Great People And Great Prices .

Ti
Review №91

Call 12 times within an hour. No one answers the phones.

Wa
Review №92

Never again with a Chrysler product! Terrible service and sales!

Ro
Review №93

Everybody was nice!

Ri
Review №94

Bought my vehicle there & was treated very well...

Jo
Review №95

Great place to be!

Su
Review №96

Wouldnt buy anywhere else! Especially Chevrolet dealership! 💟💟💟💟💟

Ju
Review №97

Called to see if we could get an oil change passing through to pa and they said they could get us in next week .... Doesnt help

Da
Review №98

Great service as always!!

Bi
Review №99

Easy transaction.

ar
Review №100

Excellent service

Information
6 Photos
100 Comments
4.5 Rating
  • Address:1451 N 10th St, Arkadelphia, AR 71923, United States
  • Site:https://www.southwestcdjr.com/
  • Phone:+1 870-246-6800
Categories
  • Car service
  • Car dealer
  • Chrysler dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
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