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CADNY
1573 G St, Arcata, CA 95521, United States
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Mo
Review №1

This is the place. The guy is smart, helpful, inexpensive, kind. Doesnt try to make you buy more expensive upgrades. Fixed my phone even, like five years ago, and remembered me when he fixed my computer this last month, both for dirt cheap and done the same or next day. Hes a good person and an exquisite repair technician

Mi
Review №2

Ed is very knowledgeable with electronics. He is honest and forward about any charges. He keeps his word.

Ja
Review №3

For any computer needs, I highly recommend CADNY. Ed is quick to respond to needs, very communicative throughout the process, and reasonable with his pricing. He does very good work and helps me (a non tech person) feel confident that my issue is not only being addressed but there’s no shady salesman behavior trying to convince me that I need this or should do that. Make this your first stop in seeking solutions for your tech issues. You won’t be disappointed.

Da
Review №4

Ed has given me the best and most knowledgeable service I have ever had when my computer ever needed fixing. He always explained everything really well to me, and he gave me options to go over so I could make the choice that I really wanted. He was also very friendly and on time. But the most important thing is that it seemed like he could fix pretty much anything when I needed it! Thanks Ed!

Be
Review №5

My experience working with CADNY was excellent. I hired Ed when I started school and needed a computer for classes. I know next to nothing about that process. Ed was not only helpful, but went out of his way to make sure I understood the process and that the compter we purchased suited my needs. He has always been available and willing to answer my questions and is dependable and honest. I recommend him highly and would hire him again.

St
Review №6

My son needed his laptop repaired so I scheduled an appointment with Ed. He was extremely professional, welcoming and kind. He took the laptop, looked it over and determined what the problem was, he advised me against repairing it as it was not cost efficient. I feel like he could have easily taken it in and performed the necessary repairs and charged me for them, but he went above and beyond and told me not to waste my time or money. Thank you Ed for your professionalism and kindness. I will only use CADNY for any computer repairs from here on out.

Ja
Review №7

CADNY delivers personal attention and really zeroes in on the problem fast. They understand the needs of regular users who arent pulling down 6-figure salaries and dont have tons of money, but they always offer a range of solutions and do excellent work. You will NOT get ripped off at CADNY and customer service is top-notch.

Je
Review №8

Ed is knowledgeable, fair, trustworthy, and patient with all of my questions and concerns. I’ve used CADNY several times (for repairs and new computer set up), and would not hesitate to do so again. Great, fast service, and easy to schedule. Ed is a pleasure to work with.

Ca
Review №9

Ed is awesome! Any time I have computer problems, I go to him. I know the work will be excellent and hell never try to sell you something you dont need. Hell also explain everything to you without talking down to you. Hes the only person Ill trust with computers. I highly recommend him!

Su
Review №10

I work on huge photographs, sometimes up to 30feet long 3GB files. Ed built me a PC with a fast processer and all the necessary hardware. Since it was a specialty usage, he understood and suggested the correct parts for my needs. He was always available to answer any question I have. I am delighted with his service.

St
Review №11

I am so happy to have found Ed and CADNY! I feel safe having Ed fix things on my computer and hes always awesome about explaining things to me instead of just fixing it. I ask alot of questions and hes really good about putting things in laymans terms for me. Thank you CADNY!!

Su
Review №12

Thank goodness for CADNY. I really appreciate Eds candor and experience. He has helped us recover from several computer disasters. And, I must admit, visiting his golden retriever doggies is always a highlight!

Ma
Review №13

I am the Executive Director of a women’s crisis shelter. Our foundation needed a thorough upgrade of our technology and services. CADNY and Ed worked miracles for us. I highly recommend his services. His education and experience make him an asset for any tech needs.

Ch
Review №14

Ed, the owner of CADNY computers, has been our “go to” person for help with our family’s computers for more than 10 years. He has helped w purchase, setup, tuneups and answered all our questions. We are very happy with the performance of our computers and his service.

Ya
Review №15

My experience at CADNY, and with Ed, the owner, has been very satisfying and relieving. Im a busy, self-employed, single mom who has a little bit of tech savvy, but not enough. I rely on experts to keep me functioning in my world. Ed set me at ease before I even met him, with the name of his business - Computers Are Dumb, Not You. I felt hope that I wouldnt be talked down to, dismissed, or disrespected, and all of that was true. Ed revived an old computer I thought was garbage, and I was able to give it my daughter as her first computer. He answered some critical questions for me with other issues. He is communicative, responsive, professional and knows what hes doing. No wonder he is a staple in our community. Thank you, Ed. I will return with future business whenever I need it, and I will!

Jy
Review №16

Ed Gordon is the best, fast, professional, responsive and knowledgeable. Ed and I work together at HSU, which is how I connected with CADNY originally. CADNY fully supports my business, Just Bookkeeping, for all my computer support needs. I use Ed to support all my computing issues. He takes care of me quickly and throughly. He is definitely 5 star!

Te
Review №17

Cadny is the best... Ive been with him for almost a decade now and my machines run like champions. Thanks my man... for all the amazing service!

Ap
Review №18

Ed is professional and will take the time to make sure you understand what the problem is and how it can be fixed. His prices are extremely fair and frankly I wouldnt take my computer to anybody else because I know hell do the job right. I do not hesitate in recommending him to anyone that has a problem with their computer or laptop.

Ja
Review №19

Ed Gordon replaced my motherboard and added more memory. He provided me with a new charger as my original one was no longer charging. I have recommended my friends to Ed as well as I totally trust his quality and value of work. I was lucky enough to work in the same department with him years ago, as he was our IT guy for very critical essential services. He was an excellent technician, reliable and efficient. I highly recommend CADNY for anyon need of repair, service/replacement of your computer and peripherals.I’ve seen Ed work with, repair or replace the following:Switchy thing that connects three or 4 computers / screens (Hub)keyboardmousetouchscreenpen tabletjoystickMIDI keyboardscannermicrophoneOutput devices include:monitorprinterexternal hard drivesmedia card readerMIDI equipmentBesides your CPU and circuitry he knows his stuff. I’m no expert, so I don’t know the names of some parts), but that’s why I hired Ed for my personal computers and my bosses hired him for very detailed intricate computer technology in our department.

Sh
Review №20

I had an amazing experience with Ed at Cadny. Super informative about my computer needs and what the options were followed by quick repairs make this to place to go with any computer needs.

Sy
Review №21

Ed was my computer guy all through three years of HSU. Always thrifty and works well with a students budget. Clearly explains the issue in laymens terms and provides options at different price points and quality. Great advice on purchasing new tech as well.

Sa
Review №22

He is great. Always open to help. My son brought his computer in and was helped

Ma
Review №23

CADNY Computers is our No. 1! Having dependable computer tech support has been vital for my school. CADNY was key to our initial transition to online education. We continue to use CADNY services for all our tech support needs.Especially during this time of COVID, CADNY’s support via Zoom appointments are deeply appreciated. With Ed’s sharp tech skills, patience, and excellent communication skills the issue is resolved. Thank you, Ed, for your commitment to high-quality computer support service in Humboldt.Mary Ann HytkenProgram Leader/Teacher, English Express

Ba
Review №24

CADNY has been saving me & my computer for years now. Always responsive, even when im on deadline. Ed has set up my system in 2 homes, provided instruction at his office, upgraded my Mac & stepped in online on numerous occassions to save my day when ive been stymied. He is extremely knowledgeable and current and has always been extremely patient with this old dinosaur, never shaming me but always teaching me moving forward. Ive dealt with other computer services over the years and none have been as responsive, able to articulate in a language I can understand and most importantly solve and/or fix the problem in a professional & timely manner.

Wi
Review №25

Good honest work done for a fair price. I highly recommend them.

Ha
Review №26

Ed was great! I have an Acer aspire laptop and it was acting up. Freezing all the time, doing really weird stuff. My lack of computer knowledge prevents me from exactly explaining what was wrong with it, but thats ok because Ed knew how to fix whatever it was! He was really quick, I got it back the same day. He explained what he did in terms I could understand and helped me to get it up and running again, working just like before my laptop started being a &*^&*%)^. This was back in May and it still works great! Very nice guy, lots of computer know-how, no BS, all in all a real professional. Would use ain, no question.

Al
Review №27

I’ve known the owner/operator of CADNY professionally and personally for many years and have the utmost confidence in his skills and service. The job gets done the first time, it gets done right and and at the fairest price.

Sh
Review №28

You can have confidence in Cadny! Dont have to worry about getting caught up in extra tech stuff you dont need and Ed will give you an honest and reliable computer expierence that will last for changing tech needs. I count on Cadny!

Su
Review №29

I’ve been a CADNY customer for over 10 years and have always received exceptional customer service. Ed helped clean up my computer from viruses, helped me with its overheating, and has helped me shop for a new computer twice (the first one was stolen). Ed has also always answered emails when I’ve asked for computer advice; you won’t find anyone more knowledgeable and yet respectful toward his customers. Ed really does stand by his company name, Computers Are Dumb, Not You!

Cr
Review №30

CADNY offers excellent, focused service for my computer needs. Ed gave me a range of choices how I could improve my system. In times of more urgent help, he was very helpful and capable. His ethics are superb.

sh
Review №31

Ed has been taking care of our computers for several years and its always been a great experience. Hes quick, reliable, and finds cost-effective options that work really well. Highly recommend his service.

Lo
Review №32

I have been working with Ed from CADNY for years and he still manages to impress me with his professionalism, his ability to fix anything and his way of explaining whats going on in a language that I can understand. He is definitely the best computer repair guy I have ever worked with.

Ke
Review №33

My experience with Ed was that he was very technically competent and highly sensitive to my needs as a client. He is absolutely my go to guy for any computer related issues. I recommend Ed without reservation.

Se
Review №34

Ed at CADY did a super job of helping me find a new computer, transferring data from our old computer (which had died) into the new computer, and configuring it for us! He is a very friendly and helpful fellow whose work is fast and highly reliable-and his rates are extremely reasonable. I recommend him highly!

St
Review №35

Ed is amazing! He always listens to what it is that I want or need and then makes it happen! I’ve been bringing my computers to him for many years. I am so grateful to have found his business!

St
Review №36

Great service

ka
Review №37

CADNY/Ed Gordon has helped my family with a number of computer things in the past 3 years and we have become life-long clients. Ed has helped us with setting up and customizing my home office and choosing and setting up multiple gadgets for the kids (with parental controls for me). Ed has helped me personally overcome my tech phobia; I am less intimidated and dont dread dealing with tech stuff any more (partly because I know that Ed is a text away in case I run into problems). Ed is very trustworthy, conscientious and fair. CADNY/Ed is exactly what we needed and I recommend him without reservations.

Sa
Review №38

Im 68 and feel technically challenged and my computer wouldnt even turn on. Ed was so wonderful. He was patient and gave very clear explicit directions. I followed his instruction over the phone and SUCCESS!!!!. He made me an appt the very next day and didnt need to use his time. I will go to him from now on for any computer problems.

Na
Review №39

Ed has been responsive and accurate in fixing any and all problems Ive had with computers throughout the years. His rates are reasonable and he is really great about not charging for things that he doesnt need to fix. I highly recommend CADNY!

Ca
Review №40

The name of the company (Computers are Dumb, not you) got my attention. I am not smart when it comes to computers and I get easily frustrated. Ive been a faithful customer for about ten years. Ed is the best in the business! Hes honest, affordable, makes suggestions that will save you money and hes fast. Several of my friends and family are also happy customers.

Ch
Review №41

CADNY manages our business computers/network. Ed is very knowledgeable and keeps our system running smoothly. He is professional, conscientious, and responsive to questions. I highly recommend CADNY.

Jo
Review №42

He is helpful and honest. Any time I need computer help he will be my go to guy.

Jo
Review №43

I have used Cadny Computer Services (CCS) for solving my computer problems and increasing my computer use competency for the past several years. Recently, a major file that I backed up on two external drives crashed on both drives. Ed Gordon was able to recover the complete file with over a decade of data on one drive. I strongly recommend that one use CCS for computer services.John D.

mi
Review №44

Ed will never waste your time and money. He is honest, very knowledgeable, fast and friendly. I highly recommend CADNY.

Jo
Review №45

Ed has been computer go to guy for 10 years. He is friendly, knowledgeable and his rate are reasonable. I recommend him without reservation!

Th
Review №46

Ed Gordon/CADNY has been our familys go-to resource for computer questions and repairs for a decade. Ed has proved to be absolutely trustworthy and very competent. His knowledge, technical skill, and personable nature have kept us coming back. This summer, several Mac experts insisted that my older Macbook was not worth fixing, but Ed came through with a reasonable plan to restore it and improve its performance. As usual, his plan was fulfilled on time and my Macbook is working well again. Thanks Ed!

Co
Review №47

Super honest, super fast, super knowledgeable. 10/10 would take my computer here again.Also the frozen yogurt place that he shares a business with is basically irresistible.

Ke
Review №48

Every time I use my computer, I think of Ed and how thankful I am that he helped me get the sweet setup I have! Thanks for helping me reach my tec dreams Ed!

Oo
Review №49

If you read CADNYs mission statement, you will get a true picture of Eds business approach, work ethic, and respectful personality. He knows the business, is utterly fair and practical, and wants to give great service to all his clients. He really likes what hes doing and it shows. I have ordered personal computers, including setup, through him twice now because I trust his advice and skills. He pays attention to my personal preferences, and from that gives me the best options. For instance, I always want to recycle, so he found me refurbished computers and upgraded my old laptop a few times to keep it out of landfill for as long as possible. His outlook (philosophy?) on this whole computer-age thing is totally people-centered or people first. Thats why its call Computers Are Dumb, Not You.

Ho
Review №50

Ed gives good conscientious service. He really knows computers and figures out your computer problems well. I highly recommend him.

Ke
Review №51

Ive never written a review for any business before but got such excellent, friendly, caring service from Ed at CADNY I feel compelled to share! He figured out the issue with my computer within seconds and laid out all my options in a way that was straight forward and clear to me as a complete non computer person. Everything I had saved on my computer would have been lost were it not for him making every effort to retrieve it. He kept me updated via text message and even gives a free FroYo at Redwood Yogurt to boot. He is honest and extremely knowledgeable, take your computer to Ed!

Gr
Review №52

Ed has been fixing my computers for several years now, and every servicing performed has been exemplary. I recommend his service without hesitation, as it is professional and affordable.

Ca
Review №53

Great service, reasonable rates, available for follow-up questions and you can get a fro-yo while you wait!

Je
Review №54

Very knowledgeable , excellent customer service . Ed really knows what hes doing and is clearly passionate about it definitely will be using CADNY for any future PC needs.

Za
Review №55

Excellent customer service. Honest, professional, and trustworthy. Fair prices too!

Sa
Review №56

Best computer guy around! Great service and fair prices!

To
Review №57

Ed is a superb computer and technology consultant with over 20 years experience. I highly recommend his services to folks who want fair and honest technical advice, as well as effective and efficient service. Hands down, best computer repair and consulting in Arcata and Humboldt. GIve Ed a call if you need any computer help!

Ra
Review №58

CADNY provides such great, friendly service, expert advice, and the best prices.

Mi
Review №59

CADNY handles all my computer needs, Ed is honest and professional, I cannot recommend this business strongly enough.

Ra
Review №60

Ed, the owner/operator of CADNY Computer Repair is one of those people you wish would be behind the counter of every store, repair shop, bar and at the other end of every professional type phone call you make. He is extremely knowledgable. From my experience I would guess there is no computer problem he cannot fix. He is quick, efficient and so good natured it is hard to believe. Honest and friendly thrown into the mix. His prices are beyond reasonable. Where my questions and actions are generally met by silent eye-rolls Ed never fails to make me feel like we are equals. C(computers)A(re)D(umb)N(ot)Y(ou). A rare mensch.

To
Review №61

Excellent!

Information
5 Photos
61 Comments
5 Rating
  • Address:1573 G St, Arcata, CA 95521, United States
  • Site:http://www.computersaredumbnotyou.com/
  • Phone:+1 707-825-7264
Categories
  • Computer consultant
  • Computer repair service
Working hours
  • Monday:2–6pm
  • Tuesday:Closed
  • Wednesday:2–6pm
  • Thursday:2–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
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