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Neely Automotive
980 5th St, Arcata, CA 95521, United States
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Comments
Am
Review №1

Took my car in for the brake rotors and pad change. They had it done in a quick manner and the workers there are amazing. Its the go-to for auto services

He
Review №2

My second time visiting this place. Hands down the best to get upfront information on repairs for your vehicle. Fair price and quick work. Scott knows his stuff.

Je
Review №3

Honest guys! Had to fix what the garage before didnt for the exact price it was! Will definitely be a customer there in the future!

Si
Review №4

This place is honest and upstanding. They are very honest, fair priced and really great people. I live in Arcata and have a 2004 Silverado. If you want an honest mechanic... This is the place to go in Humboldt! Best shop around.

Za
Review №5

Took my car in for a diagnostic and called me back within a hour and was clear what the issue was and how much it would cost. Got car back 3 hours later and its running great. Super nice guys, clear with communication, willing to work with your schedule, and fairly priced. Highly recommend

TS
Review №6

Unfriendly at best.

Ga
Review №7

Excellent shop, polite staff, very quick service, very honest pricing!

Si
Review №8

These guys are awesome and fair

Em
Review №9

Absolutely fantastic!!👍👏👏👏

Er
Review №10

Quality service at reasonable prices. Scott is very helpful and knowledgeable. Highly recommend.

Bl
Review №11

I actually didnt leave my car, even though I had an appointment, since they obviously have a strong non mask policy, with the empress and manager walking right up to you without marks.

Br
Review №12

Alright, trustable mechanic, but a touch expensive.

An
Review №13

Neely Automotive was very quick to answer and return any calls or questions I had. They were willing to work with my schedule and help make some availability for me. They did a quick diagnosis in an hour and gave me an safety checklist of things that needed to be worked on with estimates and time and pricing. These guys would get my recommendation.

Al
Review №14

I had my tail light go out right before a roadtrip. Scott helped me quickly for a fair price. Great place.

Fr
Review №15

I had my 05 Cadillac repaired they chager me for the diagnostic and repairs around $1,500 which is fine but I guess I didnt pay enough to check the transmission fluid because it took less then 2 weeks for the transmission to lock up. They told me they dont check that its not there fault but I pay so much money for them not to even check the car all the way. Now I have no car and Im taken the bus 2 hours to work and 2 to home........Thanks

Br
Review №16

Broke down in arcata brought our car to Neelys Scott was polite and to the point had us up and running the next day so we could make it home to crescent City he gave us a full diagnosis of the vehicle and said he could fix it but he recommended trading my step daughter car in for a more price friendly vehicle that is easier to work on and the parts are super expensive and shes a student I recomend Neelys based on Scott being a honest up front person its hard to find that these days

Bu
Review №17

Neelys has been the best to me. I can call with any questions, they are super friendly, and quick to get things done. More than fair. I couldnt be more satisfied. It feels good to be able to trust someone, especially a mechanic!

R
Review №18

Great service. I highly recommend this place. Ive been going to them for years.

Ja
Review №19

Good people, good service.

Tr
Review №20

Scott was clear in his communication and worked with my schedule and needs to drop off car and have it worked on. The prices were fair and the work quality. I will return to Neeley Automotive when i need auto work done!. Good place

As
Review №21

Scott was wonderful to work with! Super friendly, easy work with, and very fast service.

Ad
Review №22

Scott and his crew have done great work on both my vehicle and my husbands. They made sure I knew what was going on and I havent had any further trouble with what they have done. I trust Scott and his crew, and highly recommend them for their great work.

mj
Review №23

If you have ever had to get repairs in Humboldt you know it very hard to find a good mechanic. I have had problems with every mechanic I have been to here until I went to Neelys. They go above and beyond for a fair price. Their work and ethics is the Gold Standard in Humboldt for mechanics. I will never take my vehicles to anyone else again. Highly recommended.

Sc
Review №24

Stopped by while traveling, thinking I had to get a new water pump, prepared to spend the money to get it fixed. The supervisor / owner took a look at it, said the water pump was fine. Showed me a minor problem with an oil leak. Spent time explaining a few other issues with the car. Super helpful, friendly, reassuring, transparent and honest. Wouldnt accept any payment for his time and efforts. They didnt do any work, but got my recommendation just for being so helpful and friendly.

Ap
Review №25

Friendly and honest service

Gi
Review №26

I went in with some overheating issues that I knew was a simple fix and they were fair and honest when they told me it was a simple fix and didn’t charge me to much I’ll definitely go back to them they fixed it up right, might be a tiny bit more expensive than other places but worth it.

Z
Review №27

I had a stuck window and went to them right at closing - they tried to get to the motor, that wouldnt work so Scott went and figured out the wiring and jumped it up. Know how much it cost? A request to come in for my next oil change. Most spots I know would have charged at least a half-hours worth of labor. Thanks again and Ill be in for an oil change very soon!

El
Review №28

Scott has always treated my wife and I fairly and does great work!

Sh
Review №29

Dont trust them. They love to quote you for stuff you dont need and give contradictory diagnosis for which you still have to pay.

Za
Review №30

The best! Very professional and honest, Quality work!

Ro
Review №31

Scott is friendly, straightforward and honest. He has inspected my vehicle for free as a returning customer, and wont try to find issues that arent there

Za
Review №32

Awesome mechanics, i dropped my car off after they closed, they had it running by 3PM the next day, this was all during the holiday season, while HSU is getting out, every other mechanic was packed but they got me on the road very quickly! To top it all off i had no ride to pickup my car and was ready to take the bus, but instead they picked me up and drove me to the shop.Good solid price on the work and part, both are warrantied, no bullshit storys about some crazy crap going on, it was all smooth and proper. they took care of what needed to be done and only what needed to be done.Will recommend to friends and goto during my days in Arcata, Always.Thanks guys!

Ka
Review №33

Very trust worthy reliable workers

No
Review №34

375 for replaced alternator. A bit pricey. Some shady vibes. Not untrustworthy, just expensive

Mi
Review №35

Friendly, fast, and pricing is fair.

Mo
Review №36

Men.

Information
2 Photos
36 Comments
4.6 Rating
  • Address:980 5th St, Arcata, CA 95521, United States
  • Site:https://neelyauto.com/
  • Phone:+1 707-826-0687
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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