I needed an impromptu violin repair and Lulu was extremely kind and accommodating. After overtightening and snapping my A string I needed to get it fixed same-day so that my son could start his lessons on time, and even though the store had other repairs scheduled that day, she was able to fix it in less than an hour. Excellent service, very fair price, and total professionalism throughout. I highly recommend Lees Music for servicing your instrument. Thank you again Lulu!

My review is based mostly on my customer service experience. I went in and told the young lady behind the desk that I was looking to rent a cello for lessons. She asked what size and I told her I did not know, that this was all new to me but it would be for me (an adult). She then told me the cost. I asked if I could hear the different cellos. In reading up on renting a cello, one article recommended that you hear the cello so that you could judge by the sound which one you prefer. It also indicated that the cost and quality of the cello is often reflected in the sound. The young lady looked at me as if I was crazy and asked what I meant by could I hear them. I explained to her that I wanted to judge the sound of the different cellos and she told me that for student cellos there is just one. I then asked her if the rental came with the bow and rosin and if there was anything else I would need. She then told me the rental came with the bow but she didnt know what else I needed because she didnt play. Hmmm.... not really helpful I thought. So I again leaned on the information I had read up on and asked to purchase the rosin and a beginners book. The young lady went and got the cello and book. I then asked her if the instrument would be tuned or if that was extra. She looked a little surprised and then told me it would be tuned. Then she proceeded to turn the knobs on the cello and pick at the strings. I thought to myself, just two seconds ago you told me you dont know anything about the cello, you dont play and dont know what i need to begin lessons but now Im supposed to trust you are tuning the instrument? She then handed it back to me and said, its tuned. We filled out the paperwork and she ran my card. I repeatedly looked her in the face and smiled, first because it is polite, second because I am depending on her for assistance and third, I was hoping to evoke some professional courtesy from here. It didnt work. She handed me my rental agreement and looked back down at what she was doing. There was no attempt to educate me or provide me with any helpful information in any way. Most specialty services will offer a little bit of advice or recommendations when assisting a first time shopper or novice in the field the service is being offered. Not here. Not the warmest or most customer friendly experience. Hopefully, my lessons (which will be taken elsewhere) will be more enjoyable.

A woman took care of us during our transaction. We opted to rent due to our child being small and will most likely move on to a bigger violin soon. She was very helpful and friendly with our two kids.

Great music store for young budding musicians looking for entry-level instruments and books. They have an instrument rental program with friendly return policies as well. They also carry a number of used instruments. Music lessons are offered in the rooms in the back. I’m sure the owner can help you find a suitable music teacher. We found ours with Mr. Lee’s help and have been coming here for the last seven years. Easy to find location, plenty of street parking, and very close to several middle schools and elementary schools in the area ( within a five minute drive).

Nice service, great selections of musical instruments and accessories. Reasonable prices. Music lessons available. Ask for Harold, he is very helpful and patience.

As a music store, it is average. They have a variety of instruments, classical and contemporary. They have some parts and supplies. If you are looking for top quality or grade instruments, you should look elsewhere. However, where Lees Music shines is in other services. They have a pretty good selection of music books for students of a variety of instruments. They help coordinate and host a number of music instructors who provide lessons in the rooms behind the main building. And they are also able to help work out instrument repairs if needed.

I purchased a beginner flute for my daughter for under $100! I will definitely come back here to upgrade her flute as she gets better. The staff are friendly. This is a small, but friendly music store.

Professional service.Lots of piano and violin collections in stock.Lots of classical music books in stock.Good price, and friendly finance plan is provided.

Ms. Lee is a great piano teacher. Shes very patient with my two daughters.

Great service, friendly people. Reasonable price.

Rude! I went to buy a book for violin and they yelled at me and my sister because my sister just told her the total of money she was giving them. NEVER GO THERE!!!!!

We love Mr. Lees service.

Great place to get music supplies

Great friendly repair service!

Nice friendly store with so so selections