I do workshops nationally, my computer went down on a Friday before I had to leave for a large workshop. Erich, at Aptos Computer Services, went above and beyond to ensure that I had a fully functional computer. He was professional, helpful, and very reasonable in what he charged me. I highly recommend Aptos Computer Service.
Above and beyond...Got my blue screened computer back on time and below the estimate I was quoted.Could not have been happier with the professionalism. and courtasy2from the time my call was answered untill my computer was returned.would not hesitate to recommend the business.
I’ve been using Erich and his team for more than 7 years. I’m so grateful I have these professionals in my life. As a small business owner, I need my computers to work for me, and when they go out, I need them repaired ASAP. Erich and his crew have built countless computers for me over the years and when I’ve had an ‘oops ow’ (spilled water, hard drive, virus) they work day and night to make sure I don’t miss a second of work- they are assets to our community and experts with computers. We are so grateful we have a team behind us that we can count on year after year.
Kind, honest, knowledgeable and organized are the first words that come to mind when I describe my obviously positive experience with the work they did on solving my hard drive troubles and rescuing my important data. I am very thankful.
Warning! Avoid this business. Because I like to support local business, I rarely give a bad review but I feel obligated to warn others. At every step, these people were unprofessional, rude, and didnt even write down what I wanted fixed in my computer. I was charged 150.00 for installing this funky anti-virus which they said cleaned up the viruses and when I asked if my main issue was fixed, they looked blank and then accused me of not asking them to fix that...Huh??? Then they said after I paid them 150.00 that they couldnt fix that and I should call Microsoft. Also, they claim on recording to be practicing safety but they werent even wearing masks. Watch out!
Great team of experts! Fixed all the issues that I had, and fees were very reasonable!
Super Satisfied with the service that was given by Erich & Lynn, they did an amazing repair. I Highly recommend this place.
I needed a reinstall of Windows on my HP desktop. Their price was reasonable, and they made an appointment for me. Erick ran into a complication and took steps to preserve my user data. Lynne in the office kept in touch with me, and the job was done in 2 days. Thanks you Aptos Computer.
I was travelling and my laptop stopped working. They resolved my problem in a few minutes. Very pleasant people and outstanding service. They know very well what they are doing. Very professional. I recommend them highly
I must say Erich really knows computers I wouldnt take mine any where else they defiantly know what there doing!!! 5 stars all the way.Thank you Aptos Computer
I had an issue with my macbook that required some investigation by someone much more familiar with laptops than I am. Jesse was extremely thorough and helpful and answered any questions I came up with. Highly recommend!
Friendly, efficient service, that is reasonably priced. Went above and beyond what I expected!!!
Erich was amazing! My laptop hard drive apparently died and I was told that it was unlikely they would be able to get my work off it, felt like dying!! My friend recommended I take it here - Omg I cant thank them enough! Erich had it replaced and ALL my files back - THANK YOU!!!!!
I was recently the victim of one of those unwanted Windows 10 updates you get without warning that killed my computer’s functionality not being able to turn it off, lost all my application programs ect.I had the good fortune to come into Aptos Computer Services and met Erich, and despite it being a holiday weekend, Erich really went the extra mile to get me back up and working again as an Internet Consultant.I told him before he got started I don’t have a clue how anyone gives estimates in his line of work, because everyone knows its really hard to tell if a problem is going to take ten minutes or ten hours until you get into it and fully diagnose the scope of the problem. And he stuck with me to the end over a long holiday weekend cleaning up a few residual problems that still surfaced after I got home. BRAVO!As author of HIRING THE BEST PEOPLE: HOW TO SPOT MOTIVATION AND ATTITUDE I’ve been asked to speak at the biggest human resource conferences in the world.I give Erich my highest recommendations! I know I’ll be back for more!Steve Penny
Took care of all my needs and repairs....quick! Eric rocks!