On behalf of Orthopaedic Associates of Wisconsin, we want to let you know how appreciative we are of the great customer service that one of your Sales/Inspection employees (Troy Hermsen) continues to provide us.We know that it’s important to share good feedback with Administration and we want to extend a big THANK YOU for the continued service and follow-through that Troy provides us at OAW. He is prompt with his communications and is thorough in his communication with not only our team, but with other contractors that we utilize. He is an expert in his field with Best Defense and is top-notch!