I never saw the place, but I called and set up a day to adopt a bird they had. I told them I wanted it, so they told me to come at one clock on a Wednesday, fill out paperwork and can take bird home. I bought all my supplies and bird cage, to give bird a good home, all excited. Called Wednesday morning to make sure I got directions right, due to I was a hour away and they told me they adopted it! If I didnt call I would drove there for nothing and It sad they set the day up for me to come and adopt and knew I wanted to adopt the bird. So displeased!! How they did that, no phone call to at least say we got someone you still interested., Or could told other person well got someone interested, if they dont show then you can adopt. Very poor professional business.

I love animals, and its obvious they do too! Better then some other places ive been.. and they are polite, non-kill, and have not cheap, but not expensive prices! Very happy with them!

They were on locked down, I donated a lot of items and was offered if I wanted to look around. I did so. Sweet animals, the rooms were so personal and fit the animal! ❤☺ I didnt get a look at the dogs too much. Will definitely be visiting when they open back up!

We came here and met some of the sweetest, most caring people ever. We adopted a kind, loving dog today and the entire process was quick and everyone was so happy to see this little sweetheart find a good home. They took the time to see how he reacted with my son and fiance and made sure we knew how he needed to be cared for. I highly recommend going here!!Edit; Heres Megatron! Were doing training to work on his lack of manners.

We have adopted several cats there over the past eight years. Always clean. Very chaotic. They work very, very hard there and everyone is friendly. You never know what you’re walking into. We are patient and will turn around and come back another day. I think the animals out number the staff. Communication could be better. The animals make it all worth it.

They literally never answer the phone. been trying to get a hold of them for 3 months to get my dog spayed and it always goes to automatic prerecorded messages, that i sit through for a good 10 minutes hoping someone will pick up the line. annoying. why have a phone if you’re not even gonna answer it.

My daughter and adopted two cats from the shelter and had a wonderful experience. We adopted Glee n/k/a Meko and Janice n/k/a Riley. Attached is a picture of the two of them. Thank you for everything.

We volunteered as a company at FVHA. We got to see first hand that all the animals are very well cared for. The facility is well maintained and clean. The staff was very Friendly and willing to answer all questions. An employee of ours even went back to adopt a dog. We loved volunteering here and I highly suggest to get a group together and do this too. Its super rewarding!!

My favorite humane society in the area. They really do care about animals and because of them, I met my amazing kitty Walnut!

Last week I donated two metal dog kennels and two large tubs of towels. I adopted my guy Scout 13.5 years ago and he is my heart.

Thank you to the kind staff at the Fox Valley Humane Association. In the short time you had Kingston, he was bathed and brushed.He was also happy when he was brought out to me. I could tell it was more like a vacation for him then a pound. Thank you again.

I had an amazing experience with this place. I’m from out of town and they treated me wonderfully and I couldnt Be more pleased with the dog I found.

Something is off about this place. Someone grabbed my dog off my property and turned my dog in all within10 mins after i let him out.. Hes never ran away ever in the 14 years Ive had him. Mind you I was in the driveway working on my truck at this time..I didnt realize he wasnt in his usual spot on the door stoop until a few hours later when i finished. I called APD and they said he was in fact at the shelter. I drove to the shelter. I rang the buzzer no answer. Called the number on the door no answer. Texted the same number no answer. Well see how this pans out as I continue to get in contact with these people.

All good, helpful, kind, informative. But 2 things there a little hard to find. And young plant who was helping us got bitten by the kitten we where about to adopt and they had to put the kitten on a ten day hold. Because incase of radies or something. 😥

Very pleasant facility and great staff! I adopted a new fur baby and it has changed my life for the better! Thank you FVHA!

The person who assisted us showed she cared when our 6 month old kitten got out and we could not find her. We got her home thanks to some people seeing a post who had taken her in.Please everyone, if you can adopt an older cat, do so. They all need love and care and cannot wait to get homes.It broke my heart to see the older cats in there but they are well taken care of.I just want to spread the word for anyone who can donate to this cause to do so. They are a no kill shelter who does all they can to find homes for the animals.

I’ve been inside other animal shelters. But this one takes the Oscar. It honestly looks like a cute seaside town when you walk into the main hall where the fur babies are kept. They definitely have a good life while staying. Plus the employees are nice as can be and really care.

Dole whip is the best! Lactose free and gluten free

The people are so loving and caring of there animals. They helped me and my family pick just the right cat for us. We already love her so much, she is perfect.

Thanks very much for tanking care of my dog, he ran away I thought I never see hi again

Jane and Ayla (sp?) were so kind and compassionate in helping us deal with the loss of our beloved pet.

We started looking for our 4 legged fur baby they have a lot to pick from🥰🐾🥰

Very friendly and helpful staff

I’d like to start by saying that my kitten is a lovely little girl and she is happy and (soon to be) healthy. I adopted her from the Fox Valley Humane Association after the passing of my previous cat. On the day that I was viewing her I noticed she was sneezing and the girl there informed me she had previously had a upper respiratory infection. Claiming it was no longer we assumed she was “just getting over it” and signed the paper claiming we will take her as is, with no medical conditions. I also want to add that the the girl said to this to us “we would say she has an upper respiratory infection and give you her medicine schedule, but she doesn’t have one so.” I take her home and her sneezing continues to worsen. I call a week later asking for help because she was already sneezing the day of her adoption from them. I receive a call back saying that there is nothing they can do and I need to take her to my own vet. My main issue is not the cost of taking my brand new kitten to the vet already, or anything like that. But the fact that they knew she had a history of illness, brushed me off when I brought up the concern on her adoption day, and then proceeded to “too bad so sad” me when I asked for help. Frankly, if you choose to adopt from them, do not expect your kitten to be as “happy and healthy” as they say, and dont expect them to care once its adopted.

Very clean building and very friendly staff. Sooooo many animals that I wish more people would adopt. Please please please remember to donate to them ( Or any shelter that is! ) to help out the animals there as well!

The volunteers have great relationships with the animals. And are able to make great matches for the animals and their new homes.

I have adopted two bark bus dogs from FVHA. The staff are wonderful to work with and obviously care about the humans and animals they work with.

The staff is hardworking and friendly. We found our beautiful rescue there. Dont go there and be a jerk to the employees- aint nobody got time for that.

Didnt show much care for my cat.

I haven’t gone there yet. But I have done my paperwork to get my two kittens fixed and I already made a check out to them because they told us that they couldn’t schedule us to bring them in. I’m worried that they are just talking our money and not going to call for us to make an appointment. If that happens I won’t be a happy camper

It was awesome to see all the animals interacting with the people. The staff is very helpful. I got to see a pair of Chihuahuas​ go home with a family!

Our experience with Chapin was extremely pleasant & she was VERY knowledgeable with regards to each available animal up for adoption & we did NOT feel Rushed to make our adoption decision! Would recommend Chapin & FVHA to others for their adoption services & needs!

They have a very large selection of cats and a medium selection of dogs. The staff is polite but slow to act, maybe because they are under-staffed.We adopted a cat recently and the adoption process was quick, cheap and painless. They just didnt follow through with doing scheduled check-ups by not calling to see how the cat adapted to our home or if there were other issues, both positive or negative.This is an honest 4 stars.

I think the people here genuinely care about your animals so much. They do their best. Seemed clean, and have a good sized pen for the dogs to run around in. Im grateful this place exists. My dog ran away and although I had to pay to quite a bit to get her back, its for a good cause and I made sure to donate some bags of treats. Thank you for doing what you all do.

Very helpful! Looking for a senior dog for my ma and I happened to be in town from shawano and even though they were closed one of the staff was kind enough to come outside and talk with me and even provided me with the adoption papers for my ma to fill out.

We are very happy with the sweet kitty that we adopted, and were happy to take her home without her rabies shot with the understanding that we could return in a few days to get that done. Its been over a month and we cant get anyone to call us back to get something scheduled. I will pay for this to get done from a vet clinic as its important but am very disappointed in this organization.

Filled out an adoption application, sent an email, and left a voicemail regarding a cat that was up for adoption on the day he was listed. Never got a response and found out he was adopted three days after I inquired.

Such friendly staff!! Love the cat rooms where you can spend time freely with the cats! I dislike the fact you cannot spend time with a animal youre not interested in bringing home.. but overall BEST smelling, friendliest, well taken care of animals!

Adopted my Annabel from here last week. They made it a very easy process and were informative about her having a URI and gave me her medication. We love her and so happy FVHA is there providing shelter for the animals. Thank you again!

They are very friendly and I love the dog I got from here

Best place ever, we got our cats back, little pricey but they are family!

Adopted and Im in love. Very friendly employees.

No reply . Great help for these poor animals that need homes.

On 5/26 someone brought my dog in as a stray. Which he was not. On 6/3 they killed my dog without checking APD to see if he was registered (which he was). I have been calling for three weeks but the manger Vicky would never answer and her secretary had an attitude every time I called. Today I finally was about to talk to Vicky and with a nasty attitude, she told me they killed my dog within a week of him being them. They never tried to find the owner, never called to notify me. They didn’t post my dog on any of their pages to notify anybody that he was a stray. Smh

We went to their Christmas day event and everyone there was so helpful and in such a good mood. The animals definitely got spoiled. The turnout was amazing, it really lifted your heart to see so many people show up to brighten the day of those animals! My girlfriend and I are planning to make it a yearly event

Great prices and great people was the only place in the area that would take my dog in this covid thing thanks

I would stay clear, looking to adopt a service dog, and went in today to get more info for adoption. Didnt ssem like they could prove they work with the animals, have to believe what the forns say. Second you cant go see the dogs, and spend time with them. When asked to see if there happy and facilities are clean, and to see all animals front and back was quick to get a sorry we cant do that. What are they trying to hide from the public is what i want to know.

Very clean and friendly. Able to make a smooth adoption of our 2nd kitten from there.

Was there on Saturday and I found my forever pet there. It a well organized place if youre interested in adopting a pet there. I highly recommend it if not try a rescue but I am glad to have found Alpine there.

They told me 5hey would hold my cat while I looked for an apartment. THEY LIED. 1week later they put my cat up for adoption!!

Facility had a lot of cats!!! Cat lovers should be flocking there. Most dogs when I was there were mid- size, like boxers. I have 3 dogs, so I was mostly checking it out since I support many dog adoption places already. I see no reason for not adding them to my growing support list. I love that places like this serve as a temporary homes, so we can adopt them as forever pets. Pets are incredible friends!!! We may care for them, but we can never pay back all they do for us. Keep loving the dogs and cats!!!

Very friendly staff, very informative and really want whats best for their animals. Wouldve given 5 but they are understaffed up front for how much traffic they have. Great place though and i got my dog from there.

Adopted two kittens from here the staff was so kind and welcoming and answered all my questions . The kittens are wonderful! a great experience!

Still working on hopefully adopting a dog from the shelter. Staff was fairly nice and knowledgeable on the ones we did look at and meet. However if you dont have any current animals up to date on vaccinations or meet any of the other application requirements dont bother filling out an application as the adoption process is basically set on a first come first served basis for any applicant that immediately meets all the paperwork requirements. For us, we have two cats whose tabbies vaccinations recently expired and regardless of the fact that we have appointments for them to be updated in 2 days if anyone else applies and passes for the same animal between now and then they will be approved for the adoption of the animal.

Lots of awesome dogs and cats to choose from. Staff is friendly and helpful and they have an adoption fair coming up soon. The facility is very clean and animals appear to be healthy, I thought their prices for adoption were very expensive for the average family in this area. However we did find a very nice dog,but sadly our application was denied due to our other animals not being spayed. We have a female cat that is almost five spayed and very healthy and happy. We have a kitten who is not spayed because she is too young. I see no point in spaying our dog she will never be allowed to breed, she is a very well behaved healthy and happy Doberman Pincher who is never outside unattended. But I understand their rules. My kitten will definitely be getting spayed the end of next month. But we decided to look elsewhere for a dog because spaying our dog at her age seems totally unnecessary.

Very compassionate

These guys are awesome!

We had a great experience at the Fox Valley Humane Association this weekend. We went in on Friday afternoon to look for a puppy. We found one we absolutely loved and filled out an application to adopt her before we left. Around 9:30 Saturday morning I received a call letting us know that pending the meeting to introduce our current dog to the puppy, we were approved to adopt her. We went in as soon as they opened to have the meeting and it went great and we were able to bring our new puppy home with us that day.The building was very nicely laid out and very clean, the staff was very friendly and helpful, and the adoption process was very quick and easy! I would definitely recommend adopting through this shelter.

Nice Wisconsin statue protected dog-napping racket you got there... Had a dog get loose, and even though we called them, and sent an email with a very recent picture, they claimed for over a week not to have her. We suddenly get a call that they do in fact have her; and for 200$ we can have her back. 0 stars. Rot in hell.

Fox Valley Human is clean and organized. They have adorable animals needing homes. Why would someone pay hundreds of dollars when these animals need a home with loving people. We want a kitty named Carmel

I have worked there for the past 5 years. People always assume the worst about this place. Get your facts straight, dont go off of hear-say. Everyone that works there is 100% dedicated to rescuing animals in need - and do it for little money. FVHA has a great mission and is dedicated to helping animals AND people in this area.

Wed like to start off by saying THANK YOU, you made our house a home again. We were devastated by the loss of our beloved furbaby Monkey Butt, and along came our 2 new kids. We adopted LadyBug (aka Lady), and her brother Zazzles (aka Justin), and were soooo glad they picked us! Wed especially like to thank Jenn for her help in introducing them to us. Both kids are adjusting beautifully, and having a ball realizing they have run of the whole house. Compliments to your facility, clean, and totally dedicated to the adoption/saving of animals that need some love. Ive included a pic of LadyBug, (she LOVES the sunporch). Zazz is still a little camera shy, but has really let his personality shine through, and is settling in fast. Thanks again for bringing these 2 incredible creatures into our lives and home.

Always checking out the fur babies there

These ladies affiliated with K&R Small Animal Sanctuary were such a Blessing to take in our beloved mom and daughter bunnies due to military leave in our family ♡♡♡ Thank you x Infinity!!

We adopted our sweet baby dog from FVHS. She came to us healthy and clean, the staff was amazing and had tons of information and advice about our new baby. Would recommend 1000 times over to anyone looking to rescue and provide a forever home..P.S. remember to spay or neuter your pets!

We found an excellent cat here! The facility is nice and the staff was very helpful and kind to the animals. We had all of our questions answered and they handled dozens of people at the same time, which was impressive! Great experience!

I have Willy, my cat with me. He’s a great comfort to me in my old age. If I was younger I’ld take on more.The Association does an excellent job.

Very kind people work here. We had a bachelorette party here. The tour is great and spending time with the animals was nice. They deserve all the volunteers and donations they can get!

My family adopted 2 very good dogs from here. Our first was in 2013 and our second in 2018. The first we adopted we were never told about his allergies the cause his eyes to become very red, irritated and have discharge that requires daily eye medication . Our second dog we got who we were told was in good health proved to be a lie, we took him in for a check up with our vet 2 days after we got him and found out he was very under weight, had a double ear infection and had hook worms. Dont get me wrong I do not regret adopting these dogs because they are very loving and friendly. I just wish the shelter would have been honest about there health. I also had a bad experience with one of the employees, I cant remember her name but she was older and extremely rude.

Can you be 14 to work there

I love the 2 kittens that I got from here

We have been searching for a dog for months now, we were waiting for the right one for our family, I had filled out an application and its been in their files patently waiting.When a dog comes in with a description of what we are searching for, one of the staff members, Courtney- who has worked at the shelter for years, will go out of her way to contact me and let me know theres a dog at the shelter who may be a good fit for my home. Courtney does not hesitate to let me come see the pups one on one with her.This shelter is a very clean, respectful shelter. All of the workers put their whole heart and soul into the pets and make sure they find the right homes for every indivudal pet. Ive never seen such dedication at any shelter Ive been to.Courtney really has gone above and beyond to help these pets find their forever homes, she will take time out of her day to help the adoption process go as smooth and successful as possible! Im proud to adopt a pet from this humane society, Im proud to support them, and Im proud to help any chance I can. The amazing staff is what makes this place as great as it is.... and of course, with help from the cutest animals! Thank you for all your help Courtney, as she has found us the perfect dog for our family! I know Im not the only one whos had such help and devotion from Courtney. She loves her job and what she does everyday and it really shows through her work! Im sure the job is never easy but you sure make it look that way! Keep up the good work everyone!

Thank you so much for Molly! For the past year now, shes been the little clown this house needed. Your facility was clean, and I was delighted by your practice of allowing her time with my other dog before the adoption. You make adoption easy and stress-free! Thanks!

This place is a JOKE. My boyfriend and I came in there with the intention of adopting a dog. We fell in love with an Am. Staff, Blue. We went through all the hoops, put in an application, and were one step from adopting this handsome boy. We were told that our application “looked good” upon a quick glance, but they had to call the apartment we were going to move into (at the end of July) to check if the apartment accepted that breed. They also said he would be put on hold for us if our application was approved.The next day, we stopped in just to say “hi” to Blue. We were told that our new apartment we are going to move into did NOT accept Blue’s breed and we had a choice that came from the adoption manager herself.... either we don’t get Blue due to the restriction, or not move into the new apartment. It was a no-brainer to us! We fell in love with Blue and his chill personality so we chose to not move into the apartment. We let the manager know that later on in this visit.The next day, my boyfriend stopped in with his two brothers (18 and 13 years old) just so take dogs for a walk and the youngest brother wanted to pet another cute dog, not even to talk about the application! The adoption manager/receptionist stopped all three of them, spoke to my boyfriend directly saying we were denied and were not allowed to see Blue or ANY OTHER DOG for 6 MONTHS!! My boyfriend asked “why,” the lady then said “it was suspicious” that we had moved twice in one year, and they “didn’t want the dog to know more than one place.” My boyfriend and I are both in our early twenties, have very good jobs, and, yes, still rent, but that shouldn’t matter if we moved twice in one year. We have never been evicted, but our first apartment was getting water damage, so we had to move to the second place we had put down in the application. The lady still didn’t believe him, so my boyfriend and his brothers left feeling bad and defeated. He told me what happened that night, and I didn’t really believe him... ONLY because I put so much trust into this place and into these PEOPLE.I personally went there the next day and spoke with a very nice receptionist that I’ve never seen before. I then overheard two other receptionists (whom snuck into the back when I got there) and say “oh, SHE’S here!?” After I asked the status of my application. I wanted to see if they would be honest and tell me we were denied, or give us the “run around.” The nice lady came back and said “we are going to call your current landlord on Friday” (it was Tuesday at this visit). And I thought that was that....Friday come along... I work about 2 minutes from this place, so I stopped by to check what was all going on. My landlord informed me that he never got a call from them. When I got there, I spoke with the adoption manager (the ONLY manager around) about the application AGAIN. She told me that she had left a voicemail for my landlord trying to verify that we lived where we said we lived. I verified the phone number, and apparently it was the correct one. Before I left, she said “oh, by the way, he’s being put on hold for someone else.” He was supposed to be put on hold for us! She told my boyfriend and I two different things/stories/statements. I just felt so defeated with this place that I just walked out. We never actually got denied as far as I know. When I got back home (20 minutes later) my landlord had still not gotten a call, so I had him call them. The receptionist on the phone said the adoption manager had left already and won’t be back until Monday...I just feel like this place has ZERO knowledge on what’s going on with applications. We have put so much time into this place to adopt a dog. WE GAVE UP OUR NEW APARTMENT FOR THIS DOG! We really had our heart set on Blue... please don’t adopt from this place, they are NOT trustworthy, and they will break your heart over and over again. Horrible place. I have never encountered such an unorganized place such as this. All we wanted was to help adopt a dog in need, love it, and give him the best life possible...

Went here to adopt a kitten, Freddy. Emailed application, had called and was told to come on in. Drove from Green Bay to Appleton, just to hear they dont have the application. Filled out another one on the spot. Then was told ALL family members must be there. They were to call my references and prior Vet for our other kitty ( to make sure she was up to date on shots) while I drove all the way back to GB to pick up the other family member (a 31yr old adult.)Got back there, they didnt acknowledge that I brought the other family member back. What was the point again?Next they brought the wrong kitten in, 20 minutes later they bring the right one in. Again, I said yeah we will take Freddy! Turns out they never bothered to start processing the application, never called the references, landlord, or the other vet.Thanks for giving my 9yr old daughter hope that we would get the kitten only to smash her heart. Terrible service! They have no idea what is going on there and are very unorganized. Its amazing they are able to adopt out any animals with the level of care they give the adopters. They even had the gull to say What doesnt the Brown County Humane Society have any animals for you?Very disappointed. I feel bad for all the animals there and other potential adopters. Im sure there are a lot of GREAT homes for these animals that never happen due to the lack of professionalism at this facility.It really is sad. This weekend was their Super Adoption Event. What a joke.Sorry Freddy, I hope you make it to a great home and live a happy kitty life. I tried. :(

Love the way they care for the animals. Very helpful and compassionate staff!

I was told the human society would evaluate a vicious dog and decide if he could be adopted or put down. In the office I was told he needed to be put down. I was then forced to give the dog back to the shelter where he came from where he would probably be put back up for adoption.

Very excellent service! Went in on Friday to browse, and we fell in love with a dog and immediately filled out an application. We were told we probably wouldnt hear back until Monday, but we got a call Saturday morning saying we were approved and could pick her up! Very good service, and very friendly staff. Very willing to answer questions about food, carriers, etc. You could tell they genuinely cared about our dog. Would definitely return to use their services in the future!

We adopted a wonderful dog who we enjoy immensely. Yes it took awhile but was worth every moment. For those of you complaining about the inconvenience of a long wait, do what we did. Be patient and understand the majority of the people who eventually take care of you are UNPAID VOLUNTEERS. Obviously they could use more help.We recently lost our cat. We intend to go there this evening to see what they have. Well be happy to wait as long as need be.

Great with our 4 leggedd fur babies

Stopped in just to see some dogs. Ended up finding a cat and applying, but cat was adopted. Staff was some friendliest, cheerful, and helpful Ive seen in a long time anywhere. Facility is very amazing, very clean and modern.

Friendly and caring.

We finally got our cat after 2 months of looking. This place takes great care of lost animals. Only 15$ to get them microchips and a small fee to get them out of kitty jail. The workers are friendly and great people!

Seemed like a good well run place. Paper work before you can see a dog, but they let you know that up front.

I have adopted both of my cats through this location. They give you plenty of time to acquaint yourself with the animals, and have a good paper trail of care to answer questions about medical care recieved and special needs.I would definitely recommend them to anyone looking to add a critter to their family.

I came in to see if any of the dogs would be a good fit for my family as we have been looking for one. We were told we couldnt see one because he was just neutered. Understandable! We had to come back the next day, which we did. I needed to make sure that my 3 year old wouldnt be too much for this very sweet 5 year old dog. They got along great when we finally were able to meet him.The lady that helped us was not very nice, but I told her I would love to adopt this sweet dog even though she couldnt tell me much about him. She told me they would hold him up to 4 days while the application was processed. I got a call the next day indicating that he was being offered to another couple! WTH happened? But they promised that they had many other dogs to offer. Sorry...but not EVERY dog is right for EVERY family. Dont promise to hold a dog when you wont. Be kind to both humans and animals...just some friendly advice.

We just adopted a fur baby from Fox Valley and it was a wonderful experience. Everyone was great to us and our new baby.

We got our first cat zohara from this place last October and now we’re expecting to bring another cat into the family named Larry. The staff was very understanding when we arrived at 4 and stayed till close because of my busy school schedule. There were many wonderful cats to choose from that I just wanted to bring all of them home. It’s a place that I definitely love coming to and would go to again if I were to add another family member or get one of my own when I move out.

This place is terrible. No one there cares except for one person out of the three years that Ive been going there trying to adopt a pet. I never get anyone to call me back or to complete the adoption process there for the dogs that I always call to check in on the application process the dog is gone. Only one person so far that I spoke with today has helped resolve the issue but it still will not give back the 3 that I did want to adopt and I know I would have been able to adopt. Even when we were there visiting the past it seems as if you can never find someone there to talk or they dont know at all how can you have a job and not know about the job positions or the descriptions of the pets that are there , that you have to give your customers it is crazy. I would never go back to this one particular Humane Society in Appleton and I also will call the Better Business Bureau and report them because Im tired of the games in the garbage that they give to people who actually want and will take care of these pets like their their family I even saw a customer come in there and they gave the dog right to him without thought process that I have been going through for the past 3 years. I asked why did he path to go through the process. I was told because he had no other pets and he owns a home. That is so unfair and very judgmental of the employees and the staff that work there at the Humane Society in Appleton. Everyone may not have a house and everyone may not have any pets at all so how can you bathe a dog have been in a safe environment and home off of those two things. How do you know that I dont have any other pets. I just cannot stand this Humane Society.

A great place to help save a life. Or even go and help out there too! Good for the critters and great for you. I ADOPTED my dog there the other day and everyone was so happy that he got a new home. They where sad because some of them made great bonds with him too. He never leaves my side in less my kids have French Frys lol

THIS PLACE IS A JOKE!!My wife called in last week as she noticed a dog that they had available for adoption. She told them upon the phone that we had just recently adopted another dog about 8 weeks ago and was wondering if we liked what we saw if our dog could meet the one at the facility. They said that it would not be a problem, but the dog at the facility would have to get over her kennel cough before (which we agree with) but if she was a match for us they would put the adoption as pending. We proceed to visit the dog at their facility that day, and both fell in love with her. After stating this, they would hold the dog for us and find our application which was probably in a shuffle of other applications upon a desk in back (quite unorganized). Instead of this, my wife decided to fill out a new application which again was shuffled around and not processed. A week later, we receive a phone call saying that they will not adopt to us due to us saving a dog in the last few months. We told them this before we even drove to the facility!! Why did they take our time and there time to waste with this?THIS PLACE IS A JOKE!! VISIT A SHELTER THAT ACTUALLY CARES ABOUT FINDING A PROPER HOME, AS THIS ONE DOES NOT!!

The only problem is we dont know what to rename our new cat: Pippy Meowstocking or Tim.Great staff, great place, super glad we went!!!

Did a fundraiser here and seen all the cats and dogs that need a home. Please adopt a pet . They need and have love to share.

So word to the wise for anyone trying to adopt an animal through the Fox Valley humane society: understand that when they tell you that they can put a 24 hour hold on a pet to make sure that you know you can get it, the hold literally means nothing. Someone can still go the next day and adopt the animal you had a hold on.

I had my puppies spayed and neutered and received their shots there. Very friendly and had us go in the back to get our babies to take the pain medication before surgery. They sent home pain meds after the surgery and we picked them up that day

Looked at 2 puppies and they both had poop on them. They need to keep a closer eye on the dogs. They did have an 1 1/2year old that was very nice. Have to think about the cost. 375 for r his one and the puppies were 450. Im not sure but that might be a little to high of a price to pay for a dog.

Well they will not help you if you need it. I am disabled and have kittens I need to surrender. I called Saturday to find out if they will do a pick up. I was told yes for a $45 fee. I had to leave a message with Vicki who is the executive director and she would call me when she came to work on Monday. I waited until Tuesday and called again still no response. I waited until Thursday and called again then I was told that Vicki has multiple jobs and cant seem to keep up. So I than asked if there was another options Because I was getting no response. I was told that I would have to ask Vicki so I was put through to her voice mail again only this time I left a not so pleasent message because being nice got me no where. Guess what I got a call back in 20min amazing how she became unbusy. Then she tells me I was given wrong information that they only pick up in certain situations. I would have to pay 45$ for transport and 30$ per cat I have 7 I tried to help 2 stray females and they had babies. I told her I am disabled and unable to drive and asked if there was anywhere I could find some help she said no. Because I left a mean message and said I was going to put the cats in the park. So I would get a response and it worked. So I would have to pay 221$ plus 45$ for transport and I than find out they have a 50$ group fee I guess I wasnt offered that because she was mad. How dare I call and make her call me back and then only get a call so she can record me and again lie to me about how they work. THEY WILL NOT HELP ANY ANIMAL

Very very kind people. We were there for a few hours today. We have our heart set on a cat but he is on hold for now by someone else. Im really hoping we get to bring him home but I know if we dont they will help us find the right pet for us.

They do their best to help animals. Ive added a few family members from here.

Place was clean and busy. The ladies that were there, helpful and nice. We got a beautiful dog. Thank you for your help