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Above and Beyond Nanny Services
14305 Fridley Way, Apple Valley, MN 55124, United States
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Lo
Review β„–1

I have been with Above and Beyond Nannies for almost 7 months, and it has been the most rewarding experience and career choice I have ever made! Erin is so wonderful! She works hard to find the perfect balance between families and caregivers, and has a very open door policy if ever an issue arises! She works hard and gives sound caring advice to ensure both families and caregivers are happy and satisfied. I would and have recommended her agency to families and caregivers! 😊

Sh
Review β„–2

Erin placed me with an amazing family just about 7 months ago! She made the process so easy and stress-free. She really does go β€œabove and beyond” for her nannies. πŸ’– I highly recommend these guys!

se
Review β„–3

We have worked and known Erin for the past 10 years. Erin and her team have been very helpful in finding us many nannies to meet the needs of our family. Also when we need a substitute or a temporary nanny Erin is very prompt and reachable and gets us someone right away, sometimes in under an hour!Erin does her best to match nannies with families so it the best fit for both of them. We really appreciate the background check and the thorough interviews that are done by her before we meet the nannies.Special kudos also to Celia who’s been very prompt and kind! We look forward to an ongoing friendship with Erin!! Thanks for making the lives of working parents better knowing their children are safe and well taken care of.

Br
Review β„–4

Erin and her staff found our family the perfect and who has been with us for over 3 years! There was a period of time where are nanny needed to be away from work and Erin found us a perfect back up nanny to help. We are so grateful for this service!

Ni
Review β„–5

I have been a professional nanny through Above and Beyond Nannies for eight years. Erin and her team have placed me with three wonderful families over that course of time. Erin is a great listener and β€œmatchmaker.” I can’t thank her enough for these wonderful opportunities she has given me.

Sh
Review β„–6

I was impressed with Erin and Celia from the very beginning, I was hired on and within a week or two they had me meet with two potential permanent families and I matched with the PERFECT family, they had everything I was looking for including the sweetest baby and the best dog. Even though there was a delay in starting (the baby wasn’t born yet) they kept me busy with all the temp work I wanted, this was a great option as well to earn some side cash and work the days I wanted to work. They are a great company to work for and I am so happy I chose to apply. I love my job and I am excited to go to work daily! Thank you so much Erin and Celia for making my working dreams come true and matching me with a wonderful family.

Ce
Review β„–7

We found the perfect nanny using Above and Beyond Nannies! Erin met with us and listened extensively to what our needs were in a nanny. She matched us very quickly with a few great candidates and we were able to pick one who was amazingly kind and caring with our young son. It’s hard to leave your baby in someone else’s hands, but I felt very confident with Erin’s background checks and choice in candidates. I highly recommend using this service.

Ju
Review β„–8

I started working with Above and Beyond Nannies as a nanny a few months ago and have been nothing but impressed! The owner, Erin, and her assistant, Celia, have been great to work with! After my initial interview was completed Erin found me a family to interview with right away! I was hired with them and have been working with them ever since! They have been excellent with follow and up and I know if I wanted more work they would do what they could to help me. I highly recommended Above and Beyond Nannies!

Li
Review β„–9

I highly recommend this agency to anyone who is looking for a nanny. This agency provides an extensive background check, assuring that you get the best nanny possible. Erin met with me and my husband and found us a nanny tailored to our specific needs. We absolutely are in LOVE with our nanny and we have this agency to thank for that. Its a great feeling to know that my baby is in good hands with someone I trust. Whether you are looking for full-time, part-time, or just a night out, you should definitely use Above and Beyond Nannies!

Ja
Review β„–10

We have had a great experience with Erin and the nanny that we hired earlier this year. It has taken all of the stress out of our job/change in schedules. Very happy and would recommend. Thanks!

Ke
Review β„–11

We have hired Above and Beyond Nannies over 20 different times for the last 2 years. Erin has always been able to match us with a great nanny to care for our two young children (infant and toddler). We plan to use their excellent services for years to come.

Am
Review β„–12

My daughter worked for Above and Beyond Nannies, and it was a great experience for her! Erin matched her with several wonderful families, and really took the time to make sure it was a good fit for both the family and my daughter. I have recommended Above and Beyond to friends and family many times.

Ju
Review β„–13

Im a career nanny and proud to have worked with Above and Beyond Nannies for close to 15 years now. The agencys owner does a fantastic job matching up nannies with families that meet both the needs of the family as well as the nannys needs. I also love that the support and and care doesnt end once the contract is signed. Erin Hammel is always just a phone call away to help/answer any question that come up. My current family also feels the way I do, and have given many referrals to the agency. Im so proud to work with this awesome agency!!! You wont regret utilizing her services.Best wishes,Nanny Julie

SL
Review β„–14

I was referred to Above and Beyond Nannies by a good friend about 4 years ago. I needed a summer nanny for my 2 children. I have been very happy with the high quality nannies weve found through this nanny service. The owner, Erin, sent me resumes of potential candidates and I went through them and chose the ones I wanted to interview in person. Knowing that the girls had been thoroughly interviewed and background checked already by Above and Beyond Nannies gave me a lot of confidence in hiring someone who would be caring for my children. And, if my nanny needed a sick day or a vacation day, Above and Beyond Nannies would find a sub for me. Ive had wonderful summer nannies who took great care of my kids while I was at work and made sure that they were out in the sunshine doing fun things with their friends all summer long. And eating good meals. I highly recommend this company.

Ka
Review β„–15

We had a very unfortunate experience with this company about a year ago. The owner came and spoke with us and promised it would be very easy to find us a part-time nanny. We paid the application fee and had zero follow-up from her or anyone from the company. We have repeatedly asked for our money back, and we still have not received it.

He
Review β„–16

I am a nanny. I have had a good experience working with Lauren and Erin. They return my emails and calls in a timely manner. I feel like they have my best interest in mind when sending me on interviews.Gina B.

cr
Review β„–17

I have been working with Above and Beyond since I relocated to Minnesota 7 months ago and it has been a pleasure. Erin has been there for me in a work ethic and even as a caring friend when I needed it the most. All the families I have worked with have been regulars and also have nothing but kind things to say about Erin Hammel and the company in general. I highly recommend Above and Beyond Nannies for anyone that wants to work with children and families that are in need of professional childcare.

De
Review β„–18

They helped me soo much to find a job closer to Wisconsin from Maryland. When the job didnt work out the were very supportive and helped me find a new job as soon as they could. Now I have a great family and I am only 3 hours away from my hometown. Another plus was they didnt mind me calling to check to see if there was anything new.

Ju
Review β„–19

Im a career nanny of twenty-eight years now and would never consider going anywhere else but here! Erin Hammel and her staff have made it possible to connect with not only amazing long term families but also Ive made life long friends that would not have happened had I used another agency. I love Erins unique ability to match the personalities of the nanny to the family, and how much careful thought and consideration she puts into the entire process! I 100% endorse Above & Beyond Nanny agency!

Al
Review β„–20

Nothing but positive things to say about this service. Highly responsive, professional, and each of them are consistently kind and helpful in any situation. I have been with the company for several months now– and I would highly reccomend.

Ye
Review β„–21

I came across Above and Beyond Nannies 4 years ago when my family and I decided to move back to the Twin Cities from Chicago. I’ve been a nanny for the past 13 years and have worked on my own as a nanny and with another nanny agency in the past with great experiences. I expected the same great experience with Above and Beyond Nannies. Erin Hammill interviewed me 4 years ago and listened to my needs as a nanny, made me feel welcomed, and assured me that she would find me a great nanny position. She did just that placing me with a wonderful family. In time of change Erin found other wonderful families for me. Erin Hammill has kept communication with me and the families I’ve worked and has helped with smooth transitions. I truly recommend Above and Beyond Nannies to families and nannies looking to be matched with the right candidate/family, and that want a peace of mind knowing that Erin and her team will be their to help if the need should arise.

Po
Review β„–22

I was very happy to be placed with a family shortly after I had applied with Above and Beyond and have stayed working with the family for nearly 2 years now. Im pleased I have gone through this placement agency.

He
Review β„–23

While I was in law school, I contracted through A&BN as a temporary, overnight nanny. Temporary nannying was a nice way to make extra money, and I enjoyed the experience. Now, almost ten years later, Im an attorney and a mother of an infant. Erin at A&BN has helped me find great, short-term care for quick assignments. I recommend A&BN for any family child care needs, whether part-time, full-time, babysitting, or temporary.

Ka
Review β„–24

I completely agree with other reviews about lack of communication through this agency. I too had an interview, was promised great things, then received absolutely no response when I reached out to them about various jobs. I am seriously disappointed in the time I wasted interviewing here. I recommend Loving Care Home services out of Lake Elmo! I shared with them my experience with Above & Beyond, and they immediately went above and beyond (ironically!) to get me in with them and helped to find good work! Highly disappointed with Above & Beyond...

Ka
Review β„–25

I recommend not going through this company! Highly unorganized and poor communication.I had an interview with them back in October 2016! They told me they would match me with a family between 3 days to a month. I did what they told me to do by checking in everyday! I would email them with the jobs I was interested in and never got a reply!This past Friday I did a temp job for them but they didn’t inform me that I wouldn’t get paid that night! This agency needs to be shut down! There all talk!

Ka
Review β„–26

I used Above & Beyond Nannies to find our nanny for our first son. It was the first time I had a child, the first time I had to find childcare and for sure the first time I had to navigate the world of nannies. It was all new to me, but Erin helped me along the way. I was really impressed by the nannies we had as candidates and the guidance we received. We found our nanny and she was with our family for a year and a half. My only complaint is that the nanny we found was so amazing that she honestly has set the bar at an insanely high level for any nannies that came after her. We would still be with our original nanny if a move for work hadnt moved us across the country.When we relocated we had to redo the nanny search. Given the experience with had with Above & Beyond we didnt dream of finding a nanny without an agency. We appreciated and valued the work of Above & Beyond at the placement of our first nanny, but after working with a second far more costly agency in a new market we were even more appreciative of the support we received from Above & Beyond.We are almost 5 years from the time of our first business with Above & Beyond, but I recently ran into a situation with our daycare arrangement and I needed advice. I reached out to Erin and within a day she responded to my email. She called and talked me through the situation and gave me some advice. It wasnt her placement, she wasnt likely to get new business from me given where we live, but she was still there for us with her thoughtful support.I have recommended Above & Beyond countless times to friends in the area. I cannot say enough about their service and support. When we look back on the first 5 years of parenthood, going with a nanny was one of the best decisions we made. Using a service to find our nannies was critical to making that a reality. Using Above & Beyond set us up for success.

Al
Review β„–27

I have been with Erin since she started Above and Beyond Nannies in 1996. She has placed me with some very wonderful families, that I have been with for a very long time. ☺

Ce
Review β„–28

At first my experience was good. They found a good nanny for us whom stayed for the entire 1 year period we were looking for. After one of the partners left, Elizabeth, the service has been terrible.The candidates presented to us dont have the right experience, maturity or responsibility. I had several candidates realizing the information they have received regarding distance and/or hours was not accurate.We have been without a nanny for 5 months and in that time period this agency has not been able to find a viable candidate. They have promised to send candidates, however I never receive them. They have cited internet problems with receiving emails for several weeks, although I have also left phone messages.My son has autism, so we need someone with experience handling kids in the spectrum, which I was told the agency would have many so I didnt need to worry. Well, here we are 5 months after and nothing.I would not recommend this agency to anyone, specially families with special needs children.

Al
Review β„–29

Terrible service! I applied and interviewed with them and they told me I was a great candidate to work for them, after a month of trying to get ahold of them with out them saying I would be called back. I finally actually got to speak with someone, when I did they then told me I wasnt the full package and did not have enough experience. Even though Ive had 5+ years working with children.Update: I was contacted via email since they saw my review, and they now let me know that I was not able to work with them because I had a driving without insurance on my driving record from a couple of years ago.although that is understandable, That still would have been nice if they would have openly discussed this with me instead of leaving me to guess why.

Sa
Review β„–30

I took a risk and left my job to find a nanny position. I Tried Out Three Nanny agencys At The Same Time Along With A Few websites. Above and beyond was the only one to constantly set me up with interviews. They always checked in and made me feel confident in a time when I should have been worried. I found my position through them lovely family.

Am
Review β„–31

I am a nanny and was matched with the most incredible family through this agency. The family and I couldnt be more of a perfect match, honestly. I am incredibly happy with my experience with Above and Beyond Nannies!

Iv
Review β„–32

This was my first time trying a nanny agency and i was (still am) beyond disappointed! From my first interview (at Erins house) where she called me by the wrong name more than a few times and kept directing her son to do things throughout my entire interview. Highly unprofessional! I really wish I wouldve trusted my gut when I felt something was off about her and how she handled things. From the beginning, she said she was going to do things or send me info on things and never did. I have 9 years experience in childcare/nannying and I am very confident in my abilities. I now believe I wouldve had a better chance using other websites and agencys (Loving Care Home Services, Sittercity, Craigslist...to name a few). I have proof of many emails, texts, and even phone calls to Erin, over the MONTHS, and never getting a response from Erin. I would get mass emails though. Even the day after my initial interview with her, I got one asking if I was still interested in being a part of the agency. It was super confusing, because it hadnt even been 24hrs. There was just a huge disconnect on her part. Many times I emailed her a list of families I hoped shed send my profile to, but now I dont really know if I can believe she did. (*one family i met with said they had a lot of trouble with the agency as well and another said they had only just received my info from an ABN newly hired assistant, but when I asked Erin about it she claimed she had sent it months ago when I had asked her to in my initial interview.....who do I believe???) A lot of important info thats on the job board was not accurate or completely left out. The few familys I FINALLY got to meet with had certain special needs of which I had no experience in, or it was a part-time need and turns out the weekly schedule wouldnt be consistent. I asked to see my background check, out of curiosity. The response was really fishy to me. She really seemed like she didnt want to email it to me. Legally speaking, they are supposed to let me see it if I ask. Honestly, it made me think that she had not completed a the background check way back when I first interviews with her. I kept asking and finally she texted me a picture of a tiny portion of something......after she scoffed saying it was weird I was even curious to see it. After that response, I was pretty much done. Weeks later I got an email with my background check attached. Just added more confusion. Now Im left to think she passed me off with the texted picture, so there was time for her to actually send in for the information. Then I noticed the attached documents text (the wording) didnt match the one she texted me a photo of, but everything in the check was clear. I recently emailed saying how I couldnt handle it all anymore and for them to safely dispose of my sensitive information. Still no response from Erin herself. Not surprised. There is so much more to my experience that was off. Sadly, this negative review could go on for days. Im not saying dont try ABN, but if you get a bad gut feeling like I did, listen to it and save yourself months of struggle and find another path.

Je
Review β„–33

Dont waste your time or money on this company. We were initially hopeful, but have been extremely disappointed ever since our in-home consultation when they make you pay $150 - for what Im still not quite sure as it felt like very little service was being provided to aid us in our search. Applications were finally sent after numerous requests only to find that the candidates didnt meet our most basic requirements (i.e. allergic to dogs when the owner of the company had met our dog the week prior). After reiterating the same requirements for the second, third, and so on time, we finally received one candidate we felt was worth interviewing. We set up an interview and a second trial day and submitted a hiring proposal all in less than one weeks time. Then came the all too typical lack of response and run around from the company. After a week of back and forth and numerous closing meetings being cancelled all due to the owners request, we finally reached out to the candidate directly only to find our that she had accepted another position and had informed the owner 6 days prior. We are still waiting on deaf ears to hear from the owner who in our opinion completely wasted our time, money and has now put us in an even worse position than we were initially since we have turned down other options and lost countless weeks of time. Dont let the initial woo-ing fool you, theyll take your money, make you do most of the work and worst of all, you could end up like us with no nanny and loads of frustration.

Kr
Review β„–34

Good people.

Ka
Review β„–35

TERRIBLE, Unorganized company to go through!

Information
3 Photos
35 Comments
4.1 Rating
  • Address:14305 Fridley Way, Apple Valley, MN 55124, United States
  • Site:http://www.aboveandbeyondnannies.com/
  • Phone:+1 952-431-4100
Categories
  • Temp agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:Closed
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