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Valley Accounting & Tax
7300 147th St W Suite 100, Apple Valley, MN 55124, United States
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Ha
Review №1

Helpful staff, will give you a lot of one on one time, quick response, call/text or email they are pretty fast. After tax filling if there is anything you need help with they will look into your case and work with you.Fairly priced service!

Sc
Review №2

Never again. A Nightmare. Bought out Larsen & Larsen and Ill never go back again. For years we used Larsen & Larsen in Rosemount and were very pleased. Perhaps Mike is preparing for retirement or sold his business because we were notified of the change to Valley Accounting and Tax. We turned in our taxes the earliest we have ever turned them in. Because of the change, we asked which location we should drop them off to get them done the quickest. On Wednesday February 17 we were told if we dropped them off that day in Rosemount they would be done in a week. We dropped them off 2/17/21. One week came. No call. We called Thursday 2/25/21 and were told they would be done the middle of next week. March 3 and 4th came and we heard nothing. Another phone call. We were told they would be done by Monday March 8. My wife called Monday afternoon and we were told they were printing them right now. We packed up our 3-month-old and drove from Lakeville to Rosemount. When we arrived, we were then told he was finishing them right now. Wait, I thought when we called they were being printed off. So we waited. Now, they were being finished. We waited. Now, they were being printed. One parent inside waiting for over 30 minutes and one parent waiting in the car with a fussy baby who is wondering why the taxes were not ready since we drove from Lakeville to Rosemount while they were supposedly being printed. We will never use them again. Obviously they cant hit a deadline or cant honestly share when things will be done. When we called Wednesday 2/17 they should have said they wont be done until March 9th. But they didnt. We had a child in 2020 so we had some urgency to get everything processed and felt good about having things turned in about as soon as possible. Just like so many other things in life, someone has bought out a good operation. Now they are too big and cant give professional, timely service. We will look elsewhere. My wife ended up being late to her volleyball practice that night. When she relayed the story to her accountant friend/assistant coach, she guessed correctly that we showed up and the taxes were not done. She said thats just like an accountant to put it off until the last moment. She wasnt surprised. Sad and we will now look elsewhere. Valley Accounting and Tax had all sorts of excuses for the delay- phone lines down, system crash, whatever. Just do your job. No excuses. Do your job. Get it done. Do what you said you would do.

Lo
Review №3

Larsen Larsen was more professional than these dirt bags.

Ca
Review №4

Friendly service. Always there when I have questions or need advice!

Ja
Review №5

I really can’t say enough good things about Steve Smith. I’ve had the pleasure of working with him for my personal taxes and have run into him at a number of charitable and volunteer events. He truly cares about not just his clients, but about the community around him. I will gladly continue to work with him for my personal returns and I’m completely confident and comfortable referring him out to clients, friends, and family. He’s just an outstanding person!

St
Review №6

I have been working with Tom, the owner for over 20 years. He has always been accurate, dependable and has provided me with relevant and effective tax advice when I have needed it. If you are a small business owner, you especially need a team like the one at Avaat in your hip pocket to navigate the quickly changing world of taxation. Thanks Tom for your professional help that has actually evolved into a friendship!

Br
Review №7

I have been a client for over 15 years. First with Harry and now with Tom after he purchased the business several years ago. I couldnt be happier. The service is consistently strong and Tom is always looking out for my best interests. As I pursued and now successfully own my own business Tom has been a trusted advisor. He does an excellent job advising me not only on personal and business tax strategy but will also general advice as appropriate. I can not imagine making the entrepreneurial leap without Toms assistance. Thanks Tom!

Lu
Review №8

Ashley was very condescending when I simply asked a basic question. They keep a lot of peoples paychecks and never try to send them out to the employees of the companies they work for. They only send it to the business and the checks get lost and never sent to employees. Illegal!

Ka
Review №9

Valley Accounting bought out our tax guy a few years ago. We used Valley Accounting for two years. They dont go out of their way to give you any tax advice, tests fir sure. I basically prepared all the information and did all the leg work and they basically plugged in the numbers and charged us a lot of money. Both years we had to pay in. Never had that with our former tax guy. Again, when we would ask for advice on how to avoid paying g in the next year, they offered no advice. The second year, after filing taxes, we were contacted by the State MN saying our tax returns werent received. Apple Valley was supposed to efile, but they made a mistake and hadnt efiled our taxes for whatever reason. And they also found mistakes that the original accountant hadnt caught. They refiled for us. Then State MN contacted us saying we got should have gotten a refund. Now I prepare my own taxes instead of paying them my hard earned $200.

Kj
Review №10

Sadly, from start to finish, this was a frustrating and disappointing experience. I was notified by the IRS that they never filed my taxes. I needed help filing my first year as a non-profit. I did lots of leg work, everything that was asked of me. I paid in what was required only to get a letter the following year stating that they IRS had my money but never received my taxes. I also did my personal taxes and they lost my paperwork and after calling several times finally got someone to email me my personal taxes. Many calls, many emails, many excuses. Bummed.

Ni
Review №11

I have been a client for 5 years now and they always treat me right. They are always quick and efficient and take personal time to work with you if needed.

Jo
Review №12

As a small business owner, we sought professional advice from a company we thought were pros and knew the life and struggles of small business owners. We asked Apple Valley Accounting & Tax to do our business taxes for us, for the first time. Up until that point wed done our own taxes successfully, but the complexities of having just incorporated seemed like we needed help with taxes this year.The first time they showed us what we would owe for taxes between state and federal, it was north of 10K: a shocking number us since wed been paying quarterly taxes all year and kept excellent records of everything. We asked them to take another look because it seemed wrong, but they didnt. So we went and found their mistake ourselves. Their mistake? They didnt even factor in our quarterly tax payments at all into the formula which obviously lead to the numbers being so off, a simple mistake but a huge one that could have cost us thousands of dollars.Heres the worst part about Apple Valley Accounting & Tax: we understand that mistakes will be made, when you force us to find your mistakes that could have cost us thousands of dollars, and then you refuse to even apologize or admit fault but rather silently correct the return without even acknowledging anything wrong was done, its not the right way to do business. The worst part is that you still had the gall to charge us $700+ even when we ended up doing the job we thought wed be paying you to do.

Information
4 Photos
12 Comments
3.3 Rating
  • Address:7300 147th St W Suite 100, Apple Valley, MN 55124, United States
  • Site:http://www.avaat.net/
  • Phone:+1 952-432-3140
Categories
  • Tax preparation service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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