I’ve been getting loans from ace for awhile now and this location has by far the best employees especially Yany! She walked me through the new process and had the best patience with me and even though I let her know I’ve done these loans before she still took the time to explain everything to me to make sure I still understood what I was signing for. She always makes sure to call me two days in advance to remind me of my payment coming up. She is the absolute best employee I’ve seen working at ace cash! She’s the sweetest and super understanding with everything! If she’s not working there I don’t want to go there, that’s how amazing she is! Thank you for everything you have done and do for me Yany!
Yany is amazing, She is always bright and happy. She is fair and helpful. Great to know there is a person so willing to help. 🤩
Yany is very friendly and professional. All around provides really good customer service.
Yany is very professional and her customer service is great ..great place …👍
Great service fast, plight and undeniably professional
Janice is amazing and so professional. 😍
Yany was awesome helping me making sure I could get my money thanks alot.
Jannice is dynamite and yany too! Great service wont change location!
Very caring with high professional quality and Patient with good Character
Janice and yani are the best. Very helpful and very professional
Store manager is a beautiful person. She was extremely busy and stayed cheerful throughtout. I would recommend this location anytime.
Everyone is so friendly and helpful! 😃
Janice and yanny are great
Jannice and yany do a hood job
She real sweet an nice to everyone 🌷🌷🌷🌷🌷jannice
It is a very convenient service.
My experience with them is always pleasant.They help you get whatever your are doing, have been in line and they treat every one with respect and take care with what business the person needs
Great customer service! Felt very welcoming and quick transactions. Very knowlegable
Because the girls are so friendly and helpfulThat is one reason why we keep going back up there instead of going to another store
Happened to be in the area, decided to cash some checks nearby because I didn’t feel like waiting on the bank.Never been here before, would never in my life come back or use a check cashing service. First and foremost they took over 2 hours. They constantly needed to “verify” the information I provided, everytime I would verify or provide documentation they would need additional information and had to call someone. They called the company to verify all of the information I had provided, you would think everything was fine, but no. They didn’t have the companies phone number on file, and don’t understand parent companies.After 2 hours, and all the confirmations imaginable from myself and the company...they said there was nothing they could do because they didn’t have the phone number in their system. Lol. I didn’t expect it to take an hour, but after an hour I didn’t want my time to be spent for nothing.After wasting my time, I got in the car, scanned the check on my phone and deposited straight to my bank. If I ever felt a random need to stop at a check cashing place it would NEVER be this one. Sofie or Sofia was great, but her boss or management is definitely below par. It’s 2020 and their processes are well below standards.
The atmosphere is very pleasant and friendly staff. Staff know exactly what they are doing weather you are paying a bill or getting a loan. I love the apopka location.
During this trying times you would THINK Ace would wave fees of putting money on card.. $3 is $3.when every penny counts. Monthly fee of $5 too. But for a BIG CORPORATION MONEY MATTERS..
I had a very nice experience with my transaction. my cashier was very friendly and helpful
Impeccable customer service and always kind and professional
Always very polite n friendly Fast service been a customer for many years 😊
I would be likely to recommend Ace because of the wonderful experience i had
YOUR STAFF IS SO PERFECT, I JUST GO BACK TO VISIT THEM. KEEP THEM AND GIVE THEM A RAISE. THEY KNOW HOW TO TREAT YOUR CUSTOMERS RIGHT!!
Fast , effecient and friendly service
Its a tad pricey. I could see a 2% maybe 3% charge but 5% is crazy.
I had no other choice but to select a star otherwise I wouldn’t at all
Very pleasant customer service and very helpful
They are very helpful with loopy situations
Quick and easy.
Great personalities fun and professional associates
You guys declined my loan for 60.00 and AMSCOT gave me 500.00. No wonder your office is not as known.
Services
Yany is very fast and treats customers with great kindness and makes one feel super special and is super happy. I love going to ace to see yany is the best.
It is the best place where I serve all people well and professionally tk for your good attention