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We Fix It Phone Repair
2147 Ten-Ten Rd, Apex, NC 27539, United States
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Da
Review №1

Dude is AMAZING will work with you and make sure you don’t get scammed for your money I will not go anywhere else now he really fixed my screen in less than 15 minutes and threw in a screen protector and a warranty comes with every fix 10/10 I wish I could give him 20+ stars

Dy
Review №2

Made a appointment, and got my phone fixed the same day. Will definitely use this buisness in the future

Ra
Review №3

If the repair price is the same as the retail price just replace your phone or upgrade.

Jo
Review №4

Did a great job fixing my Pixel 3A XL phones screen... You wouldnt know the screen was cracked before

Ka
Review №5

Excellent service. Repair done on time as scheduled. Reasonable price for repair. Associate was knowledgable, courteous and friendly. Was able to schedule S7 Edge battery replacement online and got a $10 off coupon for doing so! If anything breaks, like back glass, during battery change THEY pay and replace! This did NOT happen in our case 🙂, but it was comforting to know. Thanks to Batteries +/We Fix It, I dont need to waste money on a new expensive phone! Loved not having to have my phone sent away to some far off repair center and waiting days or weeks for a simple repair. One hour and I was back in business!

M
Review №6

Great service! Friendly professional staff. My cell phone repair was completed quickly. The store was clean and had much more in it than I expected. Im definitely going back.

Sa
Review №7

They did great. One hour and I got my battery and screen replaced. When I when to pick it up, the touch screen wouldn’t work, so they got another screen on it in 20 minutes and works perfectly! Was not their fault that it happened but they apologized and were completely professional! Great prices too. 160 for screen AND Battery will be coming back!

Ca
Review №8

Amazing Experience. I have had my phone screen replaced with this company twice this year and the Apex location was phenomenal. Every employee I spoke with had excellent customer service, kind, caring and professional. I would highly recommend.

Du
Review №9

Prices seem reasonable for iphone repairs, and turnaround time was pretty quick. They were able to diagnose my phone and even when it ended up not being repairable, they charged me for labor but not the replacement parts. (phone wont charge - turns out the logic board is broken) Also, they let me use the replacement battery long enough to get my data backed up. And, I got to pick up some light bulbs I needed while I was there =)

St
Review №10

Never have had to have my battery in my iPhone replaced, but mine would not hold a charge for half a day. Recommended here by a family member and was very satisfied. Very polite staff, very efficient and it only took the time to repair my phone that they quoted me. In and out in under 20 minutes. Thats service!!!!! They have my recommendation now and I will shop there again!

St
Review №11

They fixed my phone fast and I sure did a number on it. Great price too. Highly recommend. Very friendly staff.

MA
Review №12

Was very nervous getting the phone fixed because I have never been to your walls place of business. But the experience was awesome! jguzman was very polite and very helpful! Told me it would be less than a hour and it took only 40 minutes !! ! Will recommend him and the store thank you so much a very happy costumer!!!!

Je
Review №13

I brought my phone in to have the screen repaired and they got to working on it right away. It looks like brand new and it was a very easy experience. They were all super nice, helpful guys and I highly recommend!

Mi
Review №14

Second time Ive used Batteries Plus to change out an Iphone battery. I love that you can schedule your appointment, and that they have the work done in just 15 minutes, and they check everything out on the phone, too, and give you a summary of its condition. Great customer service and very professional.

Ja
Review №15

Easy quick process. Knowledgeable staff. Had an iPhone battery replaced due to not holding a charge. The phone works like new now.

Da
Review №16

Great service and repair, I needed a new battery and the power button replaced. They had the battery in stock, but had to order the power button. The power button came in the next day, I dropped my phone off to them and two hours later I had my phone back and everything is working fine.

Ke
Review №17

Great experience. Totally fixed my phone for lowest estimate. Very friendly. Great service and finished quick. Will definitely use Batteries Plus again!

De
Review №18

First of all, the store opened 1 hour later than the time indicated on the front door. The first replacement battery that the technician put in my phone did not work at all. I was told that the store did not have another one but another location did. After about 15 more minutes, another battery magically appeared and was installed in my phone. So far, so good.

Da
Review №19

Got a battery replaced in my sons iPhone 6. Walked in without an appointment and walked out 30 minutes later with with a new battery in the phone. Services was awesome! These guys know what theyre doing!

Bi
Review №20

Cell phone battery replacement was awesome. Back is business and better than new. I use my phone for business and will go back to them again. A+ rating

De
Review №21

Being ever so careful I replaced my phone battery only to wipe out the camera & light (cable I assume). when it came time to replace my wifes I knew I was not going to touch that one, (I am slow but not stupid) she would have killed me if everything didnt work. I took it to Batteries Plus Blubs and for a very reasonable fee had her battery replaced. They preformed a pre/post repair phone test and every thing worked just as it did before. Thanks to that made the repair as you will see me in the future.

S
Review №22

Let me start off by saying people that worked there were very nice. Now for my problem....I dropped my phone off to have screen replaced upon picking it up after the repair I noticed my phone was glitchy and the colors were muted, so they said would try a different screen so waited for them to do it again upon picking it up the second time colors are still muted and the touch screen is not working as it should.I will change this rating if they can resolve the issue.

Sa
Review №23

Great service and accurate work. Got my phone repaired quickly and got me out of a jam. I highly recommend this store and its technician.

Di
Review №24

I had batteries replaced on 2 iPhones. The service was fast and friendly! And while I could have had this done cheaper at an Apple store (thanks to Apples current discount on this service,) the wait time to get an appointment there was at least a week, and the drive would have been 40 minutes round trip. Batteries Plus is 5 minutes from my house, I scheduled the appointment online only an hour in advance, dropped the phones off, ran an errand, and both phones were ready in less than 30 minutes. And by scheduling online, I got a $10 coupon for the service. (Though you might want to call first to be sure they have the appropriate battery in stock.)

Jo
Review №25

Battery replacementService was quick.phone is working as if newAll staff were courteousWould recommend to family and friendsThank you! you have freed me from the dreaded charger.

Ha
Review №26

A simple google search took me to this place that had high reviews...The folks there are awesome, helpful, willing to work with you in every way possible! Fixed my Wifes iPhone 7 plus for a great deal and in only 45 minutes!!! This will be my go to place for batteries, phones/ Ipad cracks!Thank you guys!

Ja
Review №27

These folk provided awesome service and had me in and out in no time. I will be using them for services in the future. Thanks

ke
Review №28

Seemed like this type of battery was never in stock. I requested one from another city. Went back to the store to find out it was never shipped. So I took matters into my own hands and went and got it.

De
Review №29

I had dropped my iPhone and the screen shattered. I thought I would have to visit the Apple store and wait hours for a replacement. My husband suggested that Batteries Plus might replace my screen. I was able to schedule an appointment that was convenient for me. It took less than an hour to have my screen replaced. Great service!

Do
Review №30

I was able to schedule an appt for my phone service online within 24 hours. When i arrived to the store, the technician was very polite and professional. He explained the process to me and gave me an accurate time frame for the repair to be completed ( approx 15-20 mins) . when i returned to the store my phone was ready and good to go!

Ki
Review №31

Wow, great service! In a matter of a day, I accidentally dropped my phone and broke the glass. I brought my phone to Batteries, etc. and they fixed it in an hour. I now have my phone backwith a new glass. I couldn’t be happier.

Sh
Review №32

I found the 2 employees were very knowledgeable and helpful. The prices were good for replacing a battery in smartphone. I will certainly go back there again. Also, it saves a trip to Raleigh or Durham.

El
Review №33

Great service! Great store!Seriously a must for ANY lightbulb or ANY battery needs. The in-store displays give you comparisons of light tones and lumes. Knowing what bulb to buy completely changed the look and feel of our bathrooms.

De
Review №34

Fast service, finished when they said they would. However, when my phone was put back together, something happened to my volume. It is up all of the way, but is difficult to hear the person on the other end. I need to use my speaker.

da
Review №35

Customer service was great. The workers there are very nice and professional.

An
Review №36

Got new batteries installed in both my cell and my husband’s plus several other things today. The clerks were very knowledgeable and professional and did a great job.

Hi
Review №37

Fast replacement for my Iphone battery, reasonable charge. Did not lose any content, other places required phone to be in their possession for several DAYS- this team took care of it within one beer! Thank you

Ju
Review №38

Great Staff that will want to actually help you, 5 stars, great customer service and a quick repair job, under a hour to repair a damaged iphone screen. I would recommend and I will be back if need be, thank you!

Ga
Review №39

Great service, knowledgeable people, they have definitely made me a regular customer of their!

An
Review №40

The store had the parts in stock, took them less than an hour to get it done, did a good installation job, and communicated well.The Rayovac battery itself is a little disappointing. It is short on the capacity. Its supposed to be a 3600mAh battery, but AccuBattery is reporting 3370mAh after 4 deep charges; 6% less right from the beginning. I was expecting it to come in closer to nominal.

R
Review №41

Fast, great price and works as described. Two phone batteries replaced. Samsung S7 Edge and iPhone 6 plus

ke
Review №42

Service was fast and friendly. Exchanged phone battery. Saved a lot of money over new phone.

Br
Review №43

Great staff. Great service. Great products. Took care of my problems.

Jo
Review №44

Quick and easy.... cracked phone screen is repaired now. Word...

Da
Review №45

I had preset appointment, ttook me on time fixed my Iphone is 20 minutes, great experience.

De
Review №46

I needed a new battery for my iPhone 6splus. I called ahead of time - they said they had a battery in stock and it would take about 20 minutes to replace. I went in, gave them my phone, waited around 10 minutes and they were finished. Very easy, fast, and very polite.

Jo
Review №47

Always courteous, knowledgeable and professional! Always pleased with the service here!

Je
Review №48

They were quick and courteous. Definitely will return if we are in need.

NI
Review №49

Fast, courteous, quality work and support and direction. I can always count in them to handle my issues with expertise

La
Review №50

Was very pleased with the time and the workmanship did excellent job highly recommend this store

Jo
Review №51

Fast, friendly service. Not sure how the cost compares to other providers. Time will tell about the repair made. Service did come with a 6 month warranty though.

Dr
Review №52

Unfortunately my iPhone screen now has a heightened bright spot and the colors are not quite right anymore after a screen replacement. Employee said that my frame had been to damaged, so I guess I’ll take his word for it.

Al
Review №53

Angel and Mark were very helpful in fixing my Apple Watch. I would go back again if I have any more mobile tech issues.

Ra
Review №54

They replaced my iphone battery in less than 20 minutes, very friendly and knowledgable, I will be a repeat customer.

Ja
Review №55

In and out in about 20 minutes had battery replaced in I phone good price also very helpful

Ti
Review №56

Easy to schedule, fixed exactly in the time given. Will go back if needed.

Je
Review №57

Even with the pandemonium of the impending hurricane they still fixed my phone screen in under the two hour window they estimated. Great service and great repair

Fr
Review №58

The battery replacement on my iPhone 6 was quick and easy. Id definitely recommend them for their service.

Je
Review №59

Great start! Very thorough, knowledgeable and responsive.

Jo
Review №60

Careful in this place. Batteries as well, not very honest.

Ka
Review №61

Excellent service at a reasonable price

Be
Review №62

Friendly service. Completed repair quickly.

Da
Review №63

Very quick, I was in and out in under 15 mins.

So
Review №64

It was fast and fairly inexpensive, but there’s is something wrong with my camera now. It started right after I got my battery fixed here but I’m not sure if it’s because of them.

Da
Review №65

Great service and honest straight forward staff

Da
Review №66

Very satisfied. came in with a phone falling apart and left with a new battery, failed parts replaced and a chance to recover data from an old iPhone.

Ma
Review №67

They were fast, efficient and reasonable. No waiting lines!

Mi
Review №68

They did an excellent job repairing my screen on my Samsung S8 phone and cheaper than other estimates.

Je
Review №69

Excellent service.for a new phone battery.

Ph
Review №70

Excellent. I am very pleased.

Gi
Review №71

Courteous, knowledgeable and efficient at replacing an iPhone battery

Mr
Review №72

Fast, friendly service. As always.

Ch
Review №73

Friendly service every time .and on time

To
Review №74

Great people!!! FAST service!

No
Review №75

Awesome friendly service and support.

Ta
Review №76

Awesome staff, extremely knowledgeable, great service.

Sa
Review №77

Great Job, very friendly staff

Bo
Review №78

Took longer than anticipated to replace batterSamsung S7 Edge

Ji
Review №79

Well done

Re
Review №80

Diagnosed and fixed the iPhone in half an hour

ho
Review №81

FgT

Information
3 Photos
81 Comments
4.8 Rating
  • Address:2147 Ten-Ten Rd, Apex, NC 27539, United States
  • Site:https://www.batteriesplus.com/store-locator/nc/apex/phone-repair-302?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=302
  • Phone:+1 919-813-6054
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–7pm
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