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Thunder Mountain SW Specialty
2114 Apache Trail # 1, Apache Junction, AZ 85120, United States
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Thunder Mountain SW Specialty

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la
Review №1

Very Unsatisfied! I needed to ship out 2 priority mail packages. The Post Office had already closed, so I called them to see if they charged more to ship them out then the post office, the woman on the phone said only $1.00 more. I got the there and she told me it was $27.44 to ship each one out, that the priority mail prices went up.we went to the post office this morning and the same exact box is $21.10. I called the lady back and told her that i specifically asked you if you charged more than the post office and you said $1.00 more. Apparently not true! I asked her if she could refund the difference and she said no that my packages already shipped out. I will NEVER go back! If i new they would be charging over $6.00 more per package i would have waited until Monday. How do you run a business when you dont even know the correct information to tell your customers!

Go
Review №2

Absolutely worthless as far as postal needs go. No UPS services except for unopened package return to sender, how do we know without opening it? AND they dont sell prepaid post cards, why bother? If youre going to advertise USPS or UPS then step up or step off......good bye wanna bes!

Ly
Review №3

Ive been going to this store for years, I have used both of their stores, Gold Canyon and the Apache Junction store. I will not go anywhere else. The staff is very friendly and helpful. I have NEVER had a problem mailing or shipping items. They do have a small fee but it is worth not having to wait in line at the post office and it is due to the fact that they are an independent business. I highly recommend that you go here. This is a VERY reputable business and if they tell you your package left their facility it did! They will go out of their way to help you track a package that a company says they do not have, as long as you kept your tracking number as they always suggest.

jo
Review №4

Let me tell you, the gals that work here are both sweethearts. I had a problem shipping an item, wouldnt fit in my car. They went above and beyond to help me. They really are the best!!!!!

Sa
Review №5

Great place, great people. I always find fun things when I go in.

Je
Review №6

As I feared, a prepaid UPS return package dropped off here Wednesday November 9th at 2:30 pm was stolen. I dropped off 3 packages to be returned to Amazon. When I asked for a shipping receipt, I was told NO, we dont give receipts for UPS. Your UPS tracking number is your receipt. Ive always gotten a receipt from Staples but this place insisted you dont get one. Well, well, well. The two clothing items in poly shipping bags were scanned into the UPS system and refund from Amazon processed immediately, HOWEVER the box containing a sapphire ring never got scanned, never got shipped out of this place and of course Ive not received a refund! 3 packages handed personally to a female employee....only two were actually shipped! Wheres the other package? Ive no reason to believe anything other than employee/owner theft! DO NOT USE THIS DISHONEST PLACE! Im out the ring that I returned and my money as the package it was in was stolen!

Wi
Review №7

Theyre great people. Always friendly and know why I am there when I come in to check my mail. They also ship UPS and USPS, as well as many cool souvenirs.

Co
Review №8

I wanted to mail a simple letter and this is what I got...- The owner told me that Chase would charge me 70 cents fee if I spent $7.00 or less.- After his failed attempt selling me one of his overpriced handbags, which come with a gun pocket, and his lecture that you can carry a gun in Arizona !!! Serious ??? I just want to mail a letter !!!- He offered me to buy a book of stamps for $ 10.80 to avoid the fee.When I questioned the amount, he got irritated and suggested I would be better off going to the post office which I gladly did !!!The outcome :The letter was actually $1.15 and not $ 1.75A book of stamps is still $ 9.40AVOID THE BUSINESS AND THE OWNER UNLESS YOU WANT TO BE RIPPED OFF !!!!!

Ca
Review №9

I am the owner. Have been serving the community for 19 years. That alone must show how much we care about our customers. But there is one thing that all people with common sense can agree upon. When you serve as many people as we do your going to have a few nuts. Thats life, thats the internet. When people insult my employees I feel I must defend them, they are wonderful people and work very hard. To those of you that Ive had the opportunity to serve all these years, thank you.

Pa
Review №10

Nice shop and bonus you can utilize ups and usps.

Ma
Review №11

Very helpful and friendly. We would return to send our items anywhere.

Ti
Review №12

Paid $172+ for two day shipping, it’s now day six. No refund. Do not use this shop!

De
Review №13

Always helps me with my shipping and faxing needs. Always cheerful.

Or
Review №14

Great service for shipping packages.

Ca
Review №15

Alot of pretty unique items

Do
Review №16

Don`t use them for shipping. Waiting for over 5 months for my damage claim. Not a reputable store

Sc
Review №17

In and out. Friendly, clean package drop off for ups.

ap
Review №18

A lots of bad reviews! I was planning to go there today!!

Ro
Review №19

Paid 50 dollars to overnight a package did not send with ups until the day after I dropped it off then lied to me and said it had shipped the day I dropped it off ups confirmed she was lying ups confirmed she didnt even creat a ups label until 7 pm that night package was dropped off before noon DO NOT USE THIS PLACE GO TO A REPUTABLE COMPANY !!!!!!!!!!!

an
Review №20

Very rude lady

Information
2 Photos
20 Comments
3.5 Rating
  • Address:2114 Apache Trail # 1, Apache Junction, AZ 85120, United States
  • Phone:+1 480-982-2424
Categories
  • Mailbox rental service
  • Art gallery
  • Moving supply store
  • Packaging supply store
  • Shipping service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:9:30am–2pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Restaurant:No
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