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HomeTeam Pest Defense
2585 W 10th St, Antioch, CA 94509, United States
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As
Review №1

I flagged him down in the middle of a service call to get his card. I called and he made time to come and get us going on the same day. He took the time to explain the service and products and process at length. He inspected and treated all of our problem areas and i feel like he went the extra mile to make us feel safer. He was personable and he didnt talk down to me. I will definitely reccomend Joe Silva and Home Team to everyone.

Mo
Review №2

Came on time. Representatives polite. I still have drain flies coming up my bathroom window non stop in groups.called after 48 hours and explained the activity in my bathroom. Was given an appointment after 4 days....when I signed up for new service I got it the following morning. They said we can have the rep call me but didnt receive any calls yet!

To
Review №3

So far so good. Hired these guys to get rid of the flea problem in our backyard. I agreed to a 1 year contract because I want the guarantee that the fleas wont be back. They sprayed with optimal first (Gamma Cyhalothrin, same as hardware store products) which didnt event put a dent in the problem, but came back and used Tengard (Permethrin) which reduced the fleas from hundreds spotted per day down to single digits. I cant get Permethrin from the hardware store but can from Amazon and am happy these guys taught me a lesson I can use in the future. Overall, they are very polite and genuinely seem to want to get the problem under control which they did. I can relax the rest of the year knowing that if theres any fleas between treatments, I need only call them up for a free respray as per their guarantee. Im super 😄.

Kr
Review №4

I reached out to Home Team on monday afternoon and they were completing service at our home by wednesday morning! Everyone I talked to was very polite, professional, and did a thorough job of explaining what they were doing. The technician was at our home for almost an hour and we felt that he did a wonderful job for the price.

Ka
Review №5

This is a great company. Ron is a great technician who explained everything he was doing and reassured me of my families safety with what he used.

Ma
Review №6

Ronnie is excellent and personable. Appreciate his professionalism and willingness to share processes. He performed termite and bug services. Recommend highly

To
Review №7

Our technician Joe was professional, expert and friendly. He was clear in what the inspection and service would comprised. He went to work and completed the service. When finish he gave adetailed report of his findings ( thankfully there was no activity) reviewed the services he performed and when we could expect the next quarterly visit. He answered all our questionsI would recommend Joe and his team to my neighbors

Su
Review №8

HomeTeam pest defense did an excellent job of getting rid of the Ants inside the house . We tried lots of store brought products but nothing worked for months.They also got rid of spider webs outside and sprayed the outside perimeter of the house.They have good price and promotions too.

Sa
Review №9

Timely and friendly. Very thorough work.

Ca
Review №10

Victor came out to set up initial preventative service and to inspect for existing issues. He was very polite, professional, and I was impressed with his thoroughness.

Ca
Review №11

I moved into a house that had a previous owner. I wanted to transfer the account into my name and keep the termite contract in place and add quarterly pest control as well. The team made the changes quickly and were at the house within a few days servicing it.Since I am a new customer I need some time to go by to ensure the service levels remain high. They are off to a good start.

Zh
Review №12

Their service is pet friendly, especially the system that can apply treatments outside to prevent pests from coming inside.

Je
Review №13

Very prompt service. James is very good at his job and an asset to the company. He walked me through the issues he discovered as well as a great remediation plan. Also very friendly and efficient.

Su
Review №14

The tech did a great job in removing a wasp nest, cleaned all the webs that had formed before we moved in and treated the home ports to protect our new home from any critters looking to move into our new home. Great service- thanks!

Sa
Review №15

Very happy with our service! Tech arrived on time, was very courteous and safe, and explained all of the services he would be providing. All the staff I spoke with are super knowledgeable and kind.

Wi
Review №16

Technician was on time and very knowledgeable. He offered good tips for our ant problem and explained his service tasks well. Left a detailed report of all treatments completed. Looking forward to ongoing treatments with the same detailed approach.

Ke
Review №17

Dana was informative, prompt and as pleasant as he was during our 2019 service. We appreciate his insight, promptness and professional manner.

Su
Review №18

A friend of mine recommended Home Team Pest Defense. My experience with Home Team Pest Defense has been very postive. From my first phone call I had really great customer service. At my home Arice took his time explaining what he was going to do and answered my many many questions. I would highly recommend them.

Ch
Review №19

Joe, our technician, was very personable and professional. He listened and addressed all of my concerns. I look forward to working with him in the future.

Yu
Review №20

Super easy to get them out and such a thorough job in examining my home. Great customer service!

Pa
Review №21

This was the best experience. Jim was so personal and spent time to understand our preferences and places for special attention. He is the best part of this company.

Ma
Review №22

Very impressed with this company. They were in time and very professional. They inspected all water source areas in the home and asked about any bug problems. Kevin cleaned the entire exterior of the home for spider webs and such and including the garage. He then sprayed.Will use Them quarterly.

Gr
Review №23

Jim has been my outstanding Service person for a very long time. He does a great job. Jim is always there when he tells me he is coming. I totally depend on his great service,Gretchen

An
Review №24

From your initial phone call (shout out to Charles) to the day of service- everything went smoothly. The technician explained his methods and reassured the problem would be squared away. If not, they would return- feee is cost- for another round. Highly recommend it.

Li
Review №25

Home Team is really reasonably priced and was really easy to work with. Scheduling an appointment was simple and they had immediate availability. Everyone I talked to was very responsive and my technician was prompt and thorough. I would highly recommend them for your pest control needs.

To
Review №26

Charlie and Ron were real professionals. Great info from Charlie In the office and outstanding work and insight on The job from Ronald. Both very thorough.

Pa
Review №27

Service was quick! Great job checking the website inside and out of the house for the initial inspection. Definitely happy with the work!

Ra
Review №28

The team showed up on schedule. He explained the process and inspected all the water areas in our house. They do it only for the first visit just to make sure. Otherwise their system used the preinstalled pipes a system called Texx.The rep walked around the property and cleaned all cobwebs etc from the eaves. Then he sprayed the garage and around entrances. Then he put on chemicals into each tube of the Texx system ensuring the amount and pressure.After this he also asked me if thete were any concerns. He was very professional and thorough. Makes us feel that our house is certainly protected from all the common pests that are found in our area.

Ra
Review №29

Excellent service from our rep. He was friendly, knowledgeable, assertive, and quick but precise. Thank you!

Ma
Review №30

We’ve been using Home Team for a number of years after trying other services! Their employees are always courteous, knowledgeable and responsive to any activity we see around! This has been especially important as we have had to combat rats coming from an unmaintained palm tree 1000 feet from our home! We’ve counted 7 that have been eliminated this past year! So glad they are on our “Team”!

Jy
Review №31

We have been using Home Team Pest Defense for a few years because it came with the place. They are amazing. We had issues with Ants and the service rep was very friendly and helped us understand what was going on. The second time - the ant problem did not solve , so the rep came back and serviced the area again for no extra charge. Wonderful experience and friendly and understanding folks. Thank you so much.

Ri
Review №32

We use the quarterly service and ever since we’ve used Home Team Pest Defense we’ve noticed a huge decrease in the amount of bugs we get in our house. Before we started the service we used to get a lot of ants, spiders, and pincher bugs. After the service we don’t get any. Definitely well worth the money and they come out free of charge between visits if needed. Scheduling is easy too. I’ll get an email the first week of the month I’m due for service and I just have to confirm. Super easy.

Ry
Review №33

Amy is wonderful! She’s very communicative and always lets me know the day before she’s coming. She’s always more than willing to take care of any concern areas and come back in between services, if needed. Highly recommend Home Team!

L
Review №34

I called and the next day they were at my house taking care of the problemThey listen to your needs and address all of them.Their pricing was better than all the competition out their and when you call them you don’t go thru an 800 number- your call goes directly to a local person and they set you up.

Ja
Review №35

Great service and very friendly and professional person. Did the job meticulously and patiently. Thank you!!

Da
Review №36

We have been with Home Team Pest Defense for almost 5 years. They are affordable, reliable and effective. Best we can say. They are also responsive to any special needs or difficulties between appointments.We have paid attention to potential pest incursions since we have owned our own home, in means different locations, for more than 35 years, and Home Team is as good or better than we have ever seen .

Ka
Review №37

Amy was a real professional. I had every confidence in her knowledge and experience. She very patiently explained the process, answered all of our questions and then completed the job quietly and thoroughly. It was a very positive experience.

Ke
Review №38

The HomeTeam Pest Defense rocks! Recently our company moved into a new location and they are one of our neighbors. We discovered ants and other critters crawling around in our building. They were quick to meet our needs and within a day of them treating our building the ants & critters have disappeared! Thank you again HomeTeam!

Ja
Review №39

Home Team and Mike in particular is wonderful! He lets us know before he’s coming, he’s very nice and he answers any questions we have. Highly recommended!

Cr
Review №40

On time, professional and helpful also observed Covid safety measures, which is appreciated

Fa
Review №41

Technician Rod Hood was on time professional and knowledgeable I have Taex in another house with Home Team and it works

Da
Review №42

HomeTeam has been a great pest control service for the past 3 years on our new house. The guy who services our house, Ronald, is very professional and is quick to respond whenever an anthill pops up in our yard. The great customer service in general from HomeTeam and from Ronald in particular is why I stay with them.

Mi
Review №43

Have used Home Pest Defense for at least 10 years. They have kept our home pest free. We have black widows in the area but since using their service I forgot what they look like. Ants are never a problem because the service is so thorough.

Bh
Review №44

HomeTeam was the pest service agency that we initially contracted when we bought our home because bug spray lines were pre-installed by them when the home was constructed. We initially thought wed check them out for a year and see how they service turns out. After 4 years of living at the same place, we are pleased to say that they have excellent customer service! They have always taken care of all our bugs and even when they miss something, they send technicians out immediately to resolve the problems. The techs are very friendly and they listen to any problems you may have and try to resolve them. I would definitely recommend Home Team to anyone!

Ed
Review №45

Jim does a fine job for us. He is reliable and very knowledgeable in handling any issues we have raised. Great guy and highly trusted by us.Ed Chiverton

Su
Review №46

I like the reliability of the service and having the same technician throughout the years. Jim is very courteous and always goes above & beyond to ensure that our home is pest-free. That is very unique these days & much appreciated:)

Ju
Review №47

Great service! Very reliable and they are happy to come out even between scheduled service visits if we have any issues. Highly recommended.

Mi
Review №48

Home Defense is definitely a great company. They let us know a day in advance when they are planning on showing up. It’s also nice to see the same person service our place for the past 7 years.

Wi
Review №49

When we bought our new home they provided us with a year pest and termite service. After the warranty expired 3 years ago, we decided to stayed with Home Team and been with them ever since. The technician we have is excellent.

Zu
Review №50

Robert was extremely professional, timely, and knowledgeable. Thanks so much!

Je
Review №51

Love these guys! Very communicative and always proactive. We’ve been using them for 25+ years. Chris is the best!

Pi
Review №52

Parris was pleasant, professional and thorough

Um
Review №53

Always on time and very friendly in their service. Reliable and safe. Happy I have them to protect my home from pests.

le
Review №54

Amy is always attentive to our concerns. She is timely and kind. When ever I call the office, I always am impressed by their professionalism. Our home is well protected from pests.

Su
Review №55

I was a bit disappointed that I had to chase down the technician before he visited. The folks in the office not the technician called me back for an appointment that needed rescheduling due to heavy rain. Other than that when he did show up things went very well. Ive used the service for 14 years with no issues.

Ma
Review №56

Home team pest defense did a great job on our home with all the bugs, spiders, ants, etc. They were on time and very professional, I highly recommend them

La
Review №57

Professional service. So far we have been happy with HomeTeam Pest Defense.

Ro
Review №58

I’ve had zero pest problems with Home Team Pest Defense. They let me know when they’re coming, check in when they arrive, do their work quickly and move on. Always friendly and courteous.

Pe
Review №59

Excellent service. Prompt replies to questions. A most likeable representative services our area, Chase Riggan. He does exactly what he says he will do. Calls me the day before and comes when promised. Customer for almost 8 years.

Le
Review №60

Tech Michael is always courteous and pleasant. A pleasure to work with him. Any phone calls to company about questions are immediately addressed

To
Review №61

I am a repeat customer for a reason! From the professional and courteous people to the responsive and effective service, always has been a great experience!

Ed
Review №62

Service representative showed up on time very professional friendly answered all questions I had during service

Je
Review №63

Service was very professional and timely. Have use the Home Team for years.

El
Review №64

Jim is the best service tech. Always reliable and conscientious.Thanks so much!

Ca
Review №65

Our technician, Chris always does an outstanding job. We highly recommend using this company to treat any pest-related services.

Al
Review №66

Great people

Gu
Review №67

Victor always calls the night before his visit which we truly appreciate. Home Team Pest Defense provides excellent service and great results.

He
Review №68

Very professional and did a thorough job.

Fr
Review №69

Home Team pest defense has been keeping ants and other pests out of our home since purchasing it. Their employees always ensure to call ahead of time to let me know the date and time they will come to perform the services. We have never had any issues and I highly recommend them. Keep up the good work!

Gr
Review №70

Mike is our tech. He is a very concerned and knoqwedgeable guy. He happily takes good care of any pest need we have. Solid team player...

Mi
Review №71

Kyle provides exceptional customer service and always makes sure we’re satisfied with our services.

Jo
Review №72

Home Team Pest Defense provides excellent, professional and courteous service. We always receive a phone call in advance if their visit and the technician is thorough in addressing our needs.

Re
Review №73

Dana is always courteous, professional and punctual.Never has any pest issue since with HomeTeam four years ago.

pa
Review №74

Their pest service is always done thoroughly and professionally, and the technician is always friendly and courteous.I also like that I’m always notified in advance when service is scheduled.

Ja
Review №75

Quick to respond, open honest information and service was efficient

Pa
Review №76

Havent seen any nasty critters ever. The Technition is fantastic. Great service.

Sh
Review №77

Super friendly team, flexible and easy to work with.

Ca
Review №78

Chris has been such a real Professional, very knowledgeable. He is the reason I stay with your Company.

Yv
Review №79

Arice is great! He contacted me a day or two before service to let me know he would be out. While he was here, he was thorough and professional and knocked down all our spider webs. I hate spiders so this is huge for me! Arice is conscientious around our home. I’m glad we have Home Team to defend against pests.

Gr
Review №80

This is a great service, Ronald is TERRIFIC. Punctual, helpful, friendly, great to work with!

Ma
Review №81

Chris was very very nice — whatever he did around the house he did in less than 20 minutes. I’m still seeing ants he said give it a week; I hope he covered all the planned work for my first service.

Ma
Review №82

Very helpful and timely. Just a phone call away.

Sh
Review №83

Our Home team professional showed up on time . He listened to our concerns and was extremely thorough in taking care of our property . Great experience!!!

sa
Review №84

Always does a thorough job, leaves no mess to clean up, and always arrives on time

Je
Review №85

I have nothing but good things to say about HomeTeam Pest Defense! They have been extremely professional, efficient and easy to deal with every step of the way and I can recommend them without hesitation.

ps
Review №86

Kyle at Home Team Pest Defense is the consummate professional — knowledgeable, friendly, thorough, and honest! Highly recommend!!!

Jo
Review №87

They are on top of their service and always let me know what they will be doing before they start and take Tim when complete to let me know the results and always let me know if there are any seasonal items I should watch for. Courteous and professional.

Li
Review №88

Very reliable and professional with quarterly service. They are also very responsive when other things come up unexpectedly (wasps in the attic and finding the nests around the exterior of the house).

Jo
Review №89

Technician Jesus is pleasant, timely and thorough. For a house our size, there seems to be a very small amount of insects that we actually find inside the residence. Additionally, I appreciate the phone call during the previous day of the scheduled service to ensure there are no scheduling conflicts.

Li
Review №90

We have had excellent service with this company! We do not have any more problems with ants or spiders. Our service provider Daniel does an excellent job!

Ni
Review №91

They are nice and do a great job. No bugs since 2011.

Ch
Review №92

Proactive, efficient, minimal disruption when working from home.

Li
Review №93

Very reliable. They always call before coming to property.

Br
Review №94

Luis was great in Southern California. They only have 1 termite inspector for East Bay.

Je
Review №95

They do a good job, they are thorough and respectful.

ch
Review №96

It was excellent

Re
Review №97

This company is amazing. I have been with them for over 15 years with no complaints. They always show up, the non toxic products they use really work well, and if u have a problem between services they take care of it just as promised. Couldnt be happier!

Le
Review №98

I like that you will try to accommodate my needs whenever possible. I was scheduled last Tues. But I needed you to come inside my home to spray. You re-scheduled for the next day when someone was home . Thank you!

So
Review №99

The customer service is courteous and professional. The technician was courteous, professional and timely. We had a great experience with them!

Ry
Review №100

Richard does an excellent job, always!’n

Information
17 Photos
100 Comments
4.9 Rating
  • Address:2585 W 10th St, Antioch, CA 94509, United States
  • Site:https://pestdefense.com/east-bay/
  • Phone:+1 925-473-9200
Categories
  • Pest control service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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