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Goin Postal
4860 Washtenaw Ave i, Ann Arbor, MI 48108, United States
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De
Review β„–1

This will be my Fed Ex store Forever. I was there in the nik of time to get my package out on 9/12/21. That man that CARED for me went above and beyond for me. I was having a extremely stressful day. He shared a story with me that will stick with me the rest of my life. Greatest customer service there highly recommend. My son already received his package. Thank you 😁😁😁😁❀️❀️❀️❀️

Ma
Review β„–2

I love this place. Nice location, great costumer service. They always help me with what I need !

Fr
Review β„–3

Best service. Everytime we go there we receive help and kindness!

Ke
Review β„–4

Quick shipping, awesome staff. Clean and has all the items I need when shipping.

Su
Review β„–5

The service here is extremely friendly and helpful. The last time I was there, the man working helped me find the right boxes for my packages and helped me figure out how to get the cheapest cost. He really went above and beyond.

Jo
Review β„–6

I have used this outlet for mailing international parcels and the team is very knowledgable, professional, and customer-focused. I won’t go anywhere else.

Je
Review β„–7

Thankful for this business! Local and way cheaper for printing and other services than others! Thank you again!

Do
Review β„–8

Does the mail services you would expect. Staff is nice

Jo
Review β„–9

Came in for a finger print scanning and arrived almost an hour early because of poor planning on my part. The shop owner was incredibly friendly and helpful. We began the appointment a minute after I walked in, and he had me walking out of the door in less than 5 minutes. He was incredibly efficient and knowledgeable of the process--he couldnt have made it easier on me. Highly recommend this store for their quick and knowledgeable service!

Ma
Review β„–10

I live near north campus, but literally drive across town if I need to mail things. The 2 brothers that run this place are always friendly & efficient & very kindly don’t try to rip me off, they always offer the most economical service to meet your needs. Once I went to the UPS office which is much closer to me, they asked me to pay $2 to put seal a box with sellotape, I was happy to pay i, but then they said it was a minimum $5 charge on credit cards. I also once went to the independent postal place near Trader Joes, those guys charged me twice for a notary service because there was a mistake the initial time, which is fine, but not what I expected. Once I used this Goin Postal office & I had to track an amazon package the vendor said they hadn’t received, I’d lost the tracking receipt, so I went back to Goin Postal & these guys found the tracking number for me no problem. Anyway, thanks to you 2 guys, I see how hard you work & I will continue to drive across town to support your business. Feel free to put your prices up a bit, you’re too reasonable. Thank you.

Ch
Review β„–11

The person who regularly staffs this store does NOT regularly provide a tracking number to the customer unless it is asked for. When this happens, he very laboriously types out the entire address again in order to obtain the tracking number which he could very easily have provided as he was processing the shipping label in the first place. Because of his lack of initiative, the customer is forced to wait to obtain a tracking number which should have been routinely provided. This makes the visit to the store twice as long as it needs to be. On top of this, the clerk claimed that if one goes to a USPS branch, the customer is not provided with a tracking number save in certain cases. This is completely UNTRUE. So the store wants to charge customers more than USPS branches do, but it wont provide you with the basics that one can get at a USPS branch, and that includes friendly and efficient customer service. I do not appreciate the poor attitude and the waste of my time. When I stated this, the clerk said, Its not a waste of time. How is it that someone else can tell me what is, and what is not, a waste of MY time? Just because HE is sitting in a store all day with nothing to do, does not mean he is not wasting MY time. He clearly isnt wasting his own, because they do not keep him busy enough at the store. But dont assume that because you have all the time in the world, your customers do, too! If this were the case, I would have gone to an actual USPS branch - the whole point of using this store is for convenience!Without a tracking number, I might as well use postage stamps, so whats the use of the services this store provides? Even when I hand my package to my local postman, I receive better and friendlier service - and USPS is not known for friendly service!

Li
Review β„–12

It was good, didnt have to wait.

Me
Review β„–13

I love this place. Convenient location and very helpful and friendly staff every time I go in.

Wi
Review β„–14

Great customer service. Very quick transactions. Very convenient location. I always enjoy visiting those guys πŸ‘

Br
Review β„–15

Conveniently located. Great customer service. Samson was so helpful and patient.

Ma
Review β„–16

This place is legit. I prefer coming here, versus a crowded, bright post office for sure.

Jo
Review β„–17

Great place to do U business. Not too expensive either, and the staff with Helpful

Ra
Review β„–18

Fantastically nice people that work there and kind atmosphere. Usually no wait time and extremely helpful. Very adept at finding what service offers the lowest price.

Si
Review β„–19

Very nice guys that work there. Its more convenient for me than the post office

Ma
Review β„–20

Excelente atenciΓ³n!!! Great attention !! Good help!!!

Sh
Review β„–21

Great rates on international shipping (air and ocean) to Asia, Africa, Europe, Caribbean, Australia and Middle East.

Fr
Review β„–22

Doesnt open on time. Says they open at 8:30. Its 8:40.....still waiting. If you cant open on time, whay else are you NOT doing on time?

Ra
Review β„–23

Those guys arealways very helpfulfriendly and kind too- Patrick M

Da
Review β„–24

Prices are a bit higher than a the regular Post Office, but the location is super convenient. There is really no place in this area to ship stuff, besides meijers, and there always so crazy busy! I like these guys a lot, they are very nice, and they have very good customer service. If your in a rush, and need to ship something quickly, go here! Highly reccomended!

34
Review β„–25

I have been going tothis Post Office for yearseverytime I have receivedkindness and very helpfulthe two guys that workat the Post Officeare professionaland always friendlywith good conversationshighly recommended

Sh
Review β„–26

Amazing & Great Service whether you’re Shipping a Package or Renting a P.o Box....All your Logistic needs under One Roof at Goin’ Postal of Ann Arbor.

Na
Review β„–27

Nice guys. Personal touch. Unlike other postal places.

Am
Review β„–28

Super nice guy who works there with great customer service

De
Review β„–29

Very nice guys that work there. I dont even bother at the post office.

M
Review β„–30

Really great guys in there. way cheaper than any other place. shipping fedex there is cheaper then shipping it from a fedex store.

Ad
Review β„–31

Fast, polite, and OPEN late enough for someone to actually get there after work.

K
Review β„–32

Always fun to talk to the guy who gives you a great service :)

Vi
Review β„–33

Good people and good service! Thank you!

Ah
Review β„–34

Great people to deal with

Ca
Review β„–35

Great service, always greeted with a smile.

D.
Review β„–36

Never using this service again.We dropped off a prepaid package via FedEx to be shipped off. The company I will leave unanimous informed me they never received the package. Thank you for costing me over $300

fi
Review β„–37

Highly recommend! ! Great service

Jo
Review β„–38

Always friendly service

br
Review β„–39

Convenient but the post office is way cheaper

Me
Review β„–40

Service was fast and friendly.

Jo
Review β„–41

Excellent, fast, and friendly service.

Dm
Review β„–42

Fast and excellent service

Te
Review β„–43

Lost my package. I was told they would follow up, they never did. The package wasn’t never found, but the company didn’t help me in finding it either.

Information
3 Photos
43 Comments
4.6 Rating
  • Address:4860 Washtenaw Ave i, Ann Arbor, MI 48108, United States
  • Site:http://www.goinpostal.com/
  • Phone:+1 734-961-9747
Categories
  • Shipping service
  • Fax service
  • Mailbox rental service
  • Mailing service
  • Moving supply store
  • Notary public
  • Post office
  • Trucking company
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:11am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
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