user
Kevin Shettler - State Farm Insurance Agent
1935 Pauline Blvd Ste 100A, Ann Arbor, MI 48103, United States
Appearance

Comments
Ry
Review №1

Kevin is the MAN! As a Realtor, it is crucial for me to have a sold referral for homeowners insurance and Kevin has proven to be that, time and again. I also used him for the insurance on my personal residence and he hooked me UP! 12/10 HIGHLY RECOMMEND

An
Review №2

Great experience with Kevin and his team. Ive been with other agencies before and I cant say the same for them. Everyone here has always been friendly and willing to help when Ive called. Id highly recommend this branch to anyone.

Jo
Review №3

Jennifer helps me out all the time, shes why I stay with them although Im not close to their office. Dont get me wrong, they all do great.

Bo
Review №4

Alex K. made the entire process of procuring insurance easy, in-depth and very informative. He made sure I was able to maximize discounts and even offered to help even after the business day was over. If you need Michigan insurance, this is the place. Thanks, Alex!

Am
Review №5

I want to thank Jennifer, for helping me out! she gave me great service over the phone and helped me with car insurance and rental coverage. Her personality is amazing and she is so patient. If you need any questions or any help at all. She is the one to speak to.

Sa
Review №6

Allie was, extremely, helpful. Answered all of my questions with professionalism and transparency. And saved me almost $50 a month on my car insurance.Really happy I switched!

Sp
Review №7

Jennifer is truly outstanding to work with, she is very helpful and will do whatever it takes to make it happen. She is very customer focused and a pleasure to discuss different options with. I always look forward to her calls :-)

Su
Review №8

Jennifer at this particular State Farm Branch has always been our go-to person for all our insurance needs. She is knowledgeable and responsive to anything that seems to come up in our insurance world. We are lucky and blessed to have her on our side!

Ma
Review №9

I was delighted with the service of Jennifer Heimerdinger. She is consistently responsive, friendly and professional. I will always look to Jennifer for insurance needs in southeastern Michigan.

Ja
Review №10

Ive been working with State Farm for the last four years and the quality and value of their services are top notch. Jennifer Heimerdinger is super responsive with quotes and questions. I truly appreciate her insight and honesty when choosing coverages for our home and vehicles. I highly recommend her and State Farm.

An
Review №11

Our son will be driving soon and I wanted to call the office for details about insuring a young driver and advice on the best type of car in terms of insurance. My husband said, try and get Jennifer she is very knowledgeable and helpful. I told him, I had also had previous positive experiences with her, but trusted the office after many years of high quality service. Happily, Jennifer picked up the phone and we spoke for 25 minutes about the various ways the costs were calculated and our options. That evening she sent me a bunch of helpful references with direct links and suggestions. Thank you for all your great help, Jennifer!! Youre a rockstar insurance lady!!

ma
Review №12

This office is the best I’ve ever worked with to get car insurance. My agent, Allie, puts everything down on the table, explains the numbers, and helps me get my price at the lowest it can be while still covering everything I request to be. Very honest office and no secret strings attached

Ja
Review №13

Cathy was responsive & highly professional with my wants and needs as a clientI strongly recommend this establishment for handling your insurance needs

Br
Review №14

Kayla Wallich was fantastic. Answered the myriad of questions I had and was always willing to follow up with any additional concerns that came up. She is a fantastic member of the team.

Ho
Review №15

Love the fact that there is a local agent just down the street from me. I am kind of old school and prefer to be able to walk in for service. Plus the personal service and savings added that extra touch. Figured that by switching my home and auto insurance to State Farm has saved me $900 a year! Certainly helps went you have a fixed income.

Mi
Review №16

I was looking around for quotes after getting screwed over by another insurance company and Allie was extremely helpful in explaining to me the different options with their policies and was also very friendly the entire phone call. By the end of the phone call, I was switching over both my auto and home policies to State Farm at a much better rate than the last place I was at. I also like that they connect you with a local representative who knows the laws of your state.

Ra
Review №17

We have nothing but positive things to say about this agency. Jennifer assists us with all our needs in a timely manner and we appreciate it so much.

Gl
Review №18

Kathy was very helpful in answering a question about my collision coverage. I wondered if the renewal I had just received had changed the level of coverage from the past. It hadnt and she was professional and very helpful in answering my question.

Vi
Review №19

We have been customers of this SF office for several years. Many of our contacts have been with staff assistant Jennifer. Jennifer has always been professional, responsive, knowledgeable and friendly. We have been very happy with the service she has provided. She is clearly a five star performer!

Ka
Review №20

Loved how easy it was, and really loved how much I saved! Really great experience and definitely would recommend.

Le
Review №21

Kevin and his team found me a great price for my new policies. They are professional and friendly, thank you!

Ji
Review №22

It is my first time dealing with auto insurance and Jennifer who is an experienced agent offered me great help. She walked me step by step to fill out the application form when the website stopped me from applying during one of the step. She is super patient, super nice, and super professional. Explains everything I am confused about, and help me get a quote that is best for me. I get almost everything done in very short time, and it is all because of Jennifers professionalism. I will definitely recommend her to anyone I know in the future when they need insurance help. And she leaves me a great impression about state farm insurance.

Ti
Review №23

Whenever we have had any type of claim they have always responded quickly, efficiently, concerned for our well being. In overall a very professional manner. They help to get the claims processed quickly and efficiently so the repairs can be made. We would like to thank Kevin , Jennifer and the rest of the staff for their friendliness and professional service.

Fr
Review №24

I’ve been with this agency for many years. This was a review of my policies with the new agent. Kevin reviewed all my policies. I was most concerned about my auto insurance. He explained, clearly, the new Michigan law. He clearly explained how it would affect my health insurance, depending on my choices. He also explained how an umbrella policy works. Meeting with him was very informative and not stressful. My protection increased and my premium went down some. I probably took too much of his time, but I never felt hurried or pressured. I was also relieved to see that Jennifer is still at this office. I left feeling relieved. Highly recommend.

An
Review №25

Recently purchased a car and needed to switch coverage. Was fitted with an affordable coverage and had the updated documents in my email almost instantly.

Ca
Review №26

I had the pleasure of working with Jennifer. I had previously insured with progressive and the customer service between them and Statefarm is beyond comparison. She did not make me feel rushed while I was asking questions or give me any sort of attitude. Jennifer was very kind and professional and made sure that I wasnt just getting a good deal, but that I was covered the best way possible and I still ended up paying almost 100$ less, including renters insurance, than what I was paying with Progressive. There was no, you need to pay this lump sum before you pay your monthly amount. I just payed my first month and that is what I pay for the remainder of my claim. I am just sad I had not went with State Farm sooner. Im beyond appreciative for Jennifer and the Kevin Shettler team.

Ma
Review №27

We have been working with Jennifer at State Farm for many years. She is a pleasure to work with. Very knowledgeable, professional and courteous. She always explains things simply and effectively. With the ever changing insurance laws, it is a relief to know that we can count on Jennifer to be on top of it and provide the support we need. We have great confidence in Jennifer and love working with her.

Al
Review №28

I worked with Allie G to purchase renters and auto insurance for the first time being off of my familys policy. She was incredibly helpful with explaining what each part of the policies meant and made excellent recommendations based on my individual situation. She was even very personal and friendly with asking me about my dog and how exams were going! Really helpful for first time car customers and college students!

sa
Review №29

Happy I chose state farm! Alex was extremely knowledgeable and upfront about everything!! And got me a affordable coverage plan!

Ra
Review №30

Had an amazing experience working with state farm today, got me a great policy

Le
Review №31

Alison was very informative and brought my original providers insurance down a significant amount for better coverage. Highly recommend this team out of Ann Arbor!

Ci
Review №32

I have especially appreciated Jennifers assistance on many insurance issues over many years. She is incredibly knowledgeable and helpful and most importantly, very responsive. I highly recommend this agency!

Ry
Review №33

I highly recommend working with Jennifer H. She was incredibly kind, helpful and knowledge, and she worked very quickly to take care of all of the tricky specifics of my insurance needs. Definitely reach out to her.

To
Review №34

Alex and Kevin have been amazing. They have been very up front with us on all policies including homeowners on top of auto. They will take all the time you need to explain things to you until you understand the coverage that you are getting. I couldnt be happier with their customer service, and attention to detail.

De
Review №35

Allie Grenon helped me establish my new insurance policy this morning in less than 30 min. She quickly and thoroughly explained discounts and state laws in a way that allowed me to make informed desisions about rates and coverage.Top notch professionalism!

Ja
Review №36

Great team! Mike Durga and Kevin Shettler really make a normally stressful experience fun and easy. Great rates and excellent customer service! Thank you both so much!

Cr
Review №37

Ive had a long standing relationship with this State Farm team. It started with Tom Duve, and now Kevin! My interactions with Kevin have been great! He is very personable and honest. I do have to say that Kevins team is wonderful too! Ive worked most with Jennifer and Cathy, and they have been so helpful over the years. Whether Im updating my home or auto insurance, or getting liability insurance for my wedding reception, they have been MOST helpful! Thanks to State Farm and all you do for my family!

J
Review №38

Everyone Ive dealt with so far has been fantastic! Cheapest rates that Ive found too!

Ja
Review №39

Kevin, worked with us on multiple policies. He was very influential on which plan would serve our family the best. He was very knowledgeable on all the ins and outs of each policy, we never felt overwhelmed when we had Kevin help us. We never felt pressureed and if we didnt understand something, Kevin would go above and beyond to clarify details that made us feel at ease and that we were selecting the best plan for our family. I would highly recommend Kevin and his team.

Jo
Review №40

Alex at Kevin Shettler was understanding, fast, and responsive when helping me put together my auto insurance policy. The monthly premium was very reasonable too.

Sh
Review №41

The service here is amazing!They are always keeping me updated on insurance. They are on top of everything. They are very efficient on getting everything I could possibly need from them on time.

Na
Review №42

Transitioning from another insurance company was seamless! Jennifer was AWESOME! Very professional but very relatable! She kept me abreast of all that was happening with my account. When my son gets a vehicle we will be contacting her for sure! TEN ********** !!!!!

Me
Review №43

Alex was very professional patient and informative with me on how to get the best coverage. He also had very many helpful suggestions on how to save money on our policy. Would definitely recommend to our friends

KP
Review №44

I really appreciate working with Jennifer and Cathy. They are knowledgeable and helpful

Ca
Review №45

I have worked with this agency for thirty years. They have always been extremely responsive and helpful. The recent retirement of my original agent and the introduction of Mr. Shettler has gone smoothly. The office manager, Jennifer Heimerdinger has provided continuity and has continued to take care of my insurance needs.

Ga
Review №46

Alex was amazing he was very professional, answered all my questions. So knowledgeable about all our needs. I’m so happy we finally have an agent that we can count on. I wish I could give him 10 stars! I’ve never dealt with a person who explained everything about our needs .

Be
Review №47

The team has always been helpful with answering questions, providing feed back on policy concerns.

Mi
Review №48

Kevin’s office is very professional.They gave me better auto coverage AND added renter’s insurance for the same price I paid at my old provider for just car insurance. The producer was patient and explained everything to me in great detail when I asked. Every interaction I have had with them has been pleasant and friendly. I recommend this office to anyone!

Je
Review №49

They were able to reduce my car insurance rates significantly. I always appreciate being able to save money.

Ho
Review №50

Thank you so much for all of your fantastic help with my insurance!

Th
Review №51

I was getting a car from my parents and Cathy had me squared away with insurance in 20 minutes. She was very efficient. Thanks!Tom

Pa
Review №52

We have State Farm for all of our insurance needs. We have known Jennifer for 15+ years and always get the best advice. She is very responsive and knowledgeable and helpful.

Ci
Review №53

Alex was very helpful in explaining our homeowners and auto insurance. He Was so professional, we signed up right away to start with State Farm.

Mo
Review №54

Kevin has been extremely thorough in his responses regarding multiple policy questions, taking the time to explain and share his extensive knowledge as well as the research he has done if he doesnt know the answers right away. We appreciate the time spent, the care and sincerity in his replies.

An
Review №55

My review is primarily for Jennifer Heimerdinger who has been with this State Farm office for as long as I can remember. Our long-time agent, Tom Duve, retired and Kevin took his place but our primary contact has been Jennifer for several years. She is ALWAYS extremely helpful, friendly, and knowledgeable, going above and beyond in many cases. I have nothing but great things to say about working with her. Our compliments to the others at the office as well. Always friendly, helpful and professional.

An
Review №56

Alex was so helpful & kind through the entire process! He made everything explained everything and made it simple to understand.

DJ
Review №57

Alison was a great agent , gave me her best professional advice even though i tried to take the cheap route lol. But i still felt i got a good rate and a good coverage for home and auto . Recommend Alison to anybody looking for insurance.

De
Review №58

It’s very hard to really understand the ins and outs of Michigan’s new auto insurance law. Kevin and Jennifer were incredibly helpful and patient as I sorted things out. You would have thought I was their only client. I really appreciated their personal attention!!! Thank you!

Me
Review №59

We bundle our home and auto insurance through Kevin. Kevin has always thoroughly explained all of our options and given his professional opinion on what is best for our family. We know we have the best coverage for our current needs. Any time we have a question or an issue, Kevin immediately responds. Any time you need anything, he is there to help you out!

Je
Review №60

Everyone at this office is extremely welcoming and knowledgeable. Allie processed my auto, renters, and life insurance and helped me save money while getting even better coverage! She handled everything professionally and made sure I understood everything throughout the whole process. I highly recommend her, and this office as a whole!

An
Review №61

Kevin Shettler and associates at State Farm have been excellent. He was professional and saved me over $150/month on my car insurance and included renters insurance. Could not be happier with the customer support/service I have received from Kevin and State Farm since the first call was made.

li
Review №62

For the last 25 plus years, I have had the extraordinary pleasure of working with Jennifer Heimindinger at this State Farm office. Through some very traumatic situations in my familys life, Jennifers calm, professional, knowledgeable assistance has been spot-on. More important to me, however, is her compassion, her grace, and her unique ability to be assuring during difficult times. No matter the issue, she isour Jennifer to call!!

Ni
Review №63

Kevin was super helpful and great with getting back with me about lowering my insurance and finding the best plan for me and my family!

To
Review №64

I have been extremely satisfied with the service, knowledge and time that Alison has shared with me over the past two weeks. Not having shopped for auto and condo insurance for the past 8 years, she helped me understand the recent changes and helped me tailor two policies to my needs. And by doing so, I got a great value relative to other companies. Thank you. Alison

Mi
Review №65

Kevin is very professional and has a great office staff. I can always get a hold of Kevin when i have a question about my insurance. That is the most important thing for me when dealing with insurance.

Tr
Review №66

I have worked with this office since I was 16 years old (over 30 years) and have never considered switching to another insurance company, or office, because of the amazing service I have received. The staff is always friendly and happy to help you. Jennifer H. is extremely knowledgeable and takes as much time as needed to make sure that she has answered all your questions. She is quick to follow through on next steps so that you have everything you need. I cant say enough wonderful things about Jennifer H! I highly recommend this office for all your insurance needs.

am
Review №67

Kevin and his team really helped me and my family with all insurance related questions, especially with regards to life insurance. They took the time to explain all of the benefits State Farm has to offer and I cant wait to work with them in the future.

Co
Review №68

I work with Jennifer who helped both me and my partner get great auto insurance packages as well as renters insurance. We both moved from different insurance companies to State Farm because of the extensive coverage at a great value. She is so easy to communicate with, very responsive, and always wiling to help. I feel very good about having our insurance needs in her and State Farms hands!

Pa
Review №69

Worked with Jennifer on auto and renters insurance. She was courteous, friendly and very profession with attending to my needs. I would recommend her and State Farm .

Ka
Review №70

I dont know much about insurance but I do know Im in good hands with Jennifer at Kevin Shettlers office. She is friendly, knowledgeable and responsive. Any time I have a question or need I dont hesitate to reach out to her. I feel very well taken care of and highly recommend her for all your insurance needs!

Da
Review №71

I met with Kevin after he recently had taken over. Had a great conversation covering all of our needs, he was incredibly responsive and on top of everything and is just easy to work with. Could not ask for a better agent!

Da
Review №72

Lovely staff with great customer service. They are patient and thorough when explaining policy details and they always make me feel like family.

Ma
Review №73

Very friendly and very helpful. Was able to answer all of my questions no problem. Im extremely happy with my new rate. Literally just saved me $50 a month on car insurance! Thats $600 a year I just saved from switching to these guys. I highly recommend this place.

Ja
Review №74

Cathy Ponitz at Kevin Shettler State Farm is awesome! She has gone out of her way to assist with a constantly changing insurance quote and coverage. She has been very responsive, polite, and extremely helpful. I highly recommend this agency for your insurance needs. Thanks Cathy!

An
Review №75

Kevin could not have been better! He beat my current rates saving me thousands a year in auto and home. He explained everything in great detail, and returned my several phone calls right away. He is so pleasant to work with. I have recommended him to multiple friends and family members. Thank you Kevin!!!

Ad
Review №76

Allie was a great person to work with! She answered all my questions thoroughly and always went the extra mile to make sure I had all that I needed. Highly recommend her and this company :)

J
Review №77

Kevin and Alex are very nice and helpful.

sa
Review №78

Regarding the new insurance reform, Kevin review everything with me very professionally and clearly. Made great suggestions! He took the time to review both my auto and home policies just to make sure i understood exactly what coverage i have. I am very pleased with his expertise!

De
Review №79

Best advice and service I’ve ever received for running my small business. Their coverage was far superior than my previous company and can’t promote this office enough! Thank you!!

Ke
Review №80

Wow. What an office. Thanks for the quick response and helping all me with any insurance question.Highly recommended.

Br
Review №81

Friendly staff with a wealth of knowledge. When signing up for a new policy, Allie responded promptly and answered my questions thoroughly. If she didn’t have the answer right away she would research and get back to me. I would highly recommend.

Bi
Review №82

Professional and kind! I really appreciate her demeanor.

Se
Review №83

Been with this office for many years with Tom Duve as our original agent and now Mr. Shettler coming in. Recently had a need for quick turnaround related to builders risk insurance, and the office handled it with us perfectly. Catherine Ponitz was so helpful and easy to reach. Highly recommend this team, especially if you want someone who knows you handling your insurance needs as an individual and with whom you can have a relationship, and not trust transactions.

Ho
Review №84

Kevin and his team are professional and friendly, sharing their wealth of knowledge to help the customer feel confident in the coverage theyre receiving. Kevin is always quick to respond and help assist with any questions I may have.

Ky
Review №85

Top notch service at this office. Kevin and Jennifer have gone above and beyond not only with my personal policy but with my clients policies as well. Keep it up guys! Thank you!

Ke
Review №86

I talked with Allie over the phone and I cannot stress how positive the experience was. She was so helpful in explaining and answering my questions and I couldnt recommend her more. Top notch service.

Pa
Review №87

Allie Grenon is a pleasure to work with! Shes really good at explaining everything clearly and I really trust her suggestions. Would recommend!

Mo
Review №88

Allie is very knowledgeable and answered all of my questions regarding life insurance policies with clarity and ease. Id recommend this office to others looking for insurance coverage!

Ka
Review №89

Very friendly, helpful and efficient !

Sa
Review №90

They gave me a great fair price and didnt call me constantly or run my credit several times like other companies while I made my decision! Definitely recommend working with this team!

Br
Review №91

Kevin and his staff are the only people I trust to make sure I have the correct insurance coverage for my home and auto. Having that peace of mind that I am protected is worth the cost of my insurance policies. Only agency I will be working with.

Da
Review №92

Wouldn’t work with anyone else. Takes the time to get you the best coverage for you. Doesn’t try and sell anything you don’t need. Entire staff friendly and helpful.

Su
Review №93

Very responsive...excellent office staff...excellent communication. I havent compared rates, as State Farm has always provided prompt, thorough service for me. I trust them, and this office is terrific.

Ly
Review №94

Jennifer Heimerdinger has been my agent for many many years. She has been there for me as a agent from making sure I understand all the changes with the new insurance law. She is very professional and when I need her shes always there for me. She is not only my agent she is my agent friend 🙂Lynn B

Ch
Review №95

Jennifer has taken care of our insurance need for many years, she is always pleasant, capable, professional.Put our need ahead of anything.We are lucky that she works there.

Da
Review №96

I called with some questions about renters and auto insurance—Allie got back to me right away and was super helpful answering all my questions, even the ones I didnt think to ask. Cant recommend her enough.

Lu
Review №97

I reached out to Allie to discuss switching insurance providers and she was nothing but helpful and kind throughout the whole process. I couldnt have been happier with my experience dealing with this agency, it seemed like I was talking to an old friend the whole time.

Ia
Review №98

I have been using Kevin Shettler (and Tom Duve, his predacessor) for years now for my renters/home/auto insurance. Ive had a good experience, and I recommend them.

Je
Review №99

Allie Grenon was great and super helpful when she talked to me - Id trust her with any of my insurance needs!

Ma
Review №100

Great service. Allie Helped me save money and was enjoyable to speak with

Information
15 Photos
100 Comments
5 Rating
  • Address:1935 Pauline Blvd Ste 100A, Ann Arbor, MI 48103, United States
  • Site:https://www.gomichiganinsurance.com/?cmpid=vaayys_blm_0001
  • Phone:+1 734-663-6602
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–7pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Similar organizations